I am receiving this error message now daily with my scheduled site scans:

Array code => site_verification_failed.missing_url data =>Array url => https://atxprecision.com

What changed recently and where should I look to troubleshoot? I am the business owner, not a web developer or IT technician.

Thank you

Cannot run Solid Security. Error encountered during setup. Please try deactivating and reactivating Solid Security. Contact support if the error persists.

1. The itsec_logs table is not installed.
2. The itsec_lockouts table is not installed.
3. The itsec_temp table is not installed.
4. The itsec_distributed_storage table is not installed.
5. The itsec_geolocation_cache table is not installed.
6. The itsec_fingerprints table is not installed.
7. The itsec_opaque_tokens table is not installed.
8. The itsec_user_groups table is not installed.
9. The itsec_mutexes table is not installed.
10. The itsec_bans table is not installed.
11. The itsec_dashboard_events table is not installed.
12. The itsec_dashboard_lockouts table is not installed.
13. The itsec_vulnerabilities table is not installed.
14. The itsec_firewall_rules table is not installed.

Hi All,

I have a website with a custom user profile page with additional fields and I want to move the form with the button to Enable/Configure 2FA there from /wp-admin/profile.php page. Is that possible? If it is, then how can I do that?

Thank you,
D

I have a client who only wants 2 IPs to be able to access the admin and no one else. I have whitelisted the IPs they want, but cant see how I can do this using this tool. Is it it possible?

Every over IP can view the site, but this client is really strict on access and only want 2 IPs to be able to access the admin, any advise would be much appreciated. Thanks

Hello,

I’ve been using your plugin for a while now and it works great. The only information I’m missing is which form is used to login. I have a shop and I would like to know if they use the form on the frontend, or use the wp-login (backend) form.

I haven’t been able to find that information yet.

Regards.

Problem: “The code you supplied is not valid.” is displayed, when I try to do 2 factor on prod server.
This works on the local copy of the prod server. How can I trouble shoot this?

Steps:
1. Choose 2 factor mobile

2. Download google authenticator

3. Scan the QR

4. Enter the code from the google authenticator

This works locally. I check the plugin setting and those are identical. This is a multisite.
Please help

Hi there,

I’ve been using WordFence on this site for several years. But when I recently discovered your plugin and found it clean and handy, I just really liked it! So I wanted to switch. I disabled WordFence and simply uninstalled it (now I know that was too easy), then installed Solid Security and set it up according to the YouTube tutorial by Matt (WPress Doctor) – https://youtu.be/VL5j_YJgnLM?si=do_EBHzmkMeuXKVI

When I tried to login for the first time after setting it up, I wanted to set up 2FA, but after scanning the QR code and entering the code, I couldn’t get to the site. I disabled the plugin via FTP, but was still unable to load the site. I then tried using a hotspot on my phone and it worked. So it seems that the IP address of my WIFI router is restricted by a security plugin. I checked the settings – and by the way, I use Solid Security on other sites without any problems – but I couldn’t see what was wrong.

I thought it might be a conflict between Solid Security and old WordFence files. I read an article on how to properly uninstall WordFence, where I learned to install the Wordfence Assistant plugin to get rid of abandoned WordFence files and database entries, which I did, and it seemed to work (it said all data was deleted).

However, the problem reappeared when I tried to log in the same way as before and tried to set up 2FA. So I checked the log file and still found lots of Wordfence entries.

I then thought that maybe resetting Solid Security would help, and found that the site scan wasn’t working properly: When I run the scan, plugins, themes, WordPress core and Google SafeBrowsing all show a red X (no checks).

Okay, and here I am. I don’t know how to solve this problem. Please take a look – I really appreciate your advice.

Thanks a lot in advance!

Kind regards, Nic

function _load_textdomain_just_in_time was called incorrectly. Loading translations for the better-wp-security domain started too early. This is usually an indicator of code in the plugin or theme that is executing too early. Translations should be loaded on the init action or later. See Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/vhosts/vve-debariton.nl/WebPage/wp-includes/functions.php on line 6114

Hi,

Am Interested in Pro, BUT THE CHANGELOG, I’d like to read first before I buy, where can I see that ?

Thanks

Hi,

The permalinks on my site seem to be changing automatically, this is then causing 404 errors for the button links as the relevant page cannot be found – it appears like this for example – “example.com/meet-client-2-2-2” and each page seems to follow this format with an additional -2.

at the moment the home page and privacy policy seem the same.

I asked my host company and we checked through the plugins and they highlighted there may be something with Solid Security causing this – please could you advise.

Thanks in advance – Abbi ??

Hello,

I’ve set your plugin to use Google’s Two Factor Authentication.

It worked fine, but today I got the message that Two Factor Authentication was not working and I had to use a backup code.

Given that I use Two Factor Authentication to secure many connections and that I’ve never come across a problem with Google’s Two Factor Authentication not working, I’m wondering what this could be due to.

Especially since I switched to your plugin because of an intrusion problem with the AIOS plugin.

Should I be worried?

I am getting notified

“WordPress caught an error with one of your plugins, Solid Security Basic.”

i am not able access this plugins page.

Version:9.3.3

Please suggest me a solution

• This topic was modified 2 weeks, 6 days ago by rashidavc18.

Your plugin is good, I had a security problem that AIOS plugin couldn’t fix.

But once I installed your plugin, the problem was solved.

However, I can no longer use the FS Poster plugin to post my articles on different social networks.

And I can’t find a solution other than disabling your plugin every time I need to share an article.

Is there a solution to this problem?

Also, when I try to deactivate functions, like the firewall, I click on deactivate, but then everything freezes, I can’t save and after a while, the firewall option resets.

It’s strange.

Thanks for your useful plugin!

I just tried to buy the pro version, I get a Cloudflare error and then Cloudflare is ok, but the payment is blocked, with just the message undefined.

Dear team, will the option also come for the free version?

• Login with passkeys
• reCAPTCHA Login, Woocommerce, Contact Form 7

Other plugins already offer this and I don’t want to have to change the plugin.

Thanks for the support

I added the Solid Security plugin to a WordPress website as usual. The plugin is active, but doesn’t seem to work as normal.

On the dashboard is says: “No data” in the exclusions and the bans overview graph. Also, I can start a site scan, which starts with “Plugins”, but then nothing happens; it just keeps idling endlessly. Last, vulnerabilities are listed, but when I choose any action (deactivate or ignore) again the button starts to show moving stripes and then nothing happens anymore; it just keeps idling endlessly.

WordPress and plugins are all using the latest version. I use Chrome browser on Windows 11.

Any idea what is wrong? I’ve never encountered this before on other websites where I use this plugin. Thanks!

Best regards, Alex

Hello, i get this error in one installation I am using Solid.

I have tried to exclude AutomatorWP from solid. But I guess is not your plugin or I am doing it wrongly.

Any idea if it is your plugin?

Thanks in advance

I switched from Wordfence to you, beacuse wordfence is more intensive on a smaller site

but I miss the two options in Wordfence

1. reports security vulnerabilities, do you have anything like that ?
2. list of blocked sites

Please let me know thanks

Hello…
For some reason, one of my wordpress sites isn’t sending notification e-mails.
My other sites, on the same host, are sending them, just fine.
Below is the error that I’m getting.

Module: Notification Center
Type: Error
Description: Sending Notification Failed
Notification: Database Backup
Error: Could not instantiate mail function.
Timestamp: 2024-10-12 10:10:44
IP Address:173.218.31.215
User: doubleJ
URL:https://krisjackson.org/wp-json/ithemes-security/v1/dashboards/5324/cards/database-backup/5327/backup?_locale=user

Any help would be appreciated…
JJ

• This topic was modified 1 month, 1 week ago by fa310tx.

Our ISP is telling us that they are seeing a high number of ITSEC_CRON jobs from Solid Security (better-wp-security). Is anyone else seeing this? Are there any settings on Basic plugin to manage the number of CRON jobs initiated and run?

thx

• This topic was modified 1 month, 2 weeks ago by markxkr.

Just finished a new WP website and installed your Solid security plugin. Worked for a couple of days. Today I try to login as administrator.

WordPress login works fine, have the meny, website works fine, but I am locked out from EVERY WP function. Totally blocked. Can not find any other reason than your plugin locked me out.

There should be an emergency key to be used, seems that you do not have. How can I resolve this issue OR completely delete the whole plugin installation on my server.

/Jan

I created this site on a staging website and set up SolidWP on the staging site. After migrating the staging site to the live one with the proper domain, it seems like SolidWP still thinks it is on the old domain.

Every time I get an email notification about a vulnerability etc, it is always displaying the old temporary domain.

On the dashboard however, it is displaying the correct domain at the top right. How can i change the emails so that is is showing me the correct domain?

Hi,

It’s been at least two weeks since I’ve got this issue, and I don’t know how to fix it. Are manual scan still working ?

id => 62540
module => site-scanner
type => warning code => scan-failure-server-error
timestamp => 2024-09-30 12:37:03
init_timestamp => 2024-09-30 12:36:20
remote_ip => 51.68.11.215
user_id =>[empty string]
url => wp-cron
memory_current => 97393600
memory_peak => 97494824
data =>Array
results =>Object WP_Error
errors =>Array
invalid_json =>Array
0 => JSON invalide.
itsec-temporary-server-error =>Array
0 => L’analyse de site est temporairement indisponible, veuillez réessayer plus tard.
error_data =>Array
invalid_json =>Array
0 => <!DOCTYPE html> <!–[if lt IE 7]> <html class=”no-js ie6 oldie” lang=”en-US”> <![endif]–> <!–[if IE 7]> <html class=”no-js ie7 oldie” lang=”en-US”> <![endif]–> <!–[if IE 8]> <html class=”no-js ie8 oldie” lang=”en-US”> <![endif]–> <!–[if gt IE 8]><!–> <html class=”no-js” lang=”en-US”> <!–<![endif]–> <head> <meta http-equiv=”refresh” content=”0″> <title>itsec-site-scanner.ithemes.com | 522: Connection timed out</title> <meta charset=”UTF-8″ /> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge” /> <meta name=”robots” content=”noindex, nofollow” /> <meta name=”viewport” content=”width=device-width,initial-scale=1″ /> <link rel=”stylesheet” id=”cf_styles-css” href=”/cdn-cgi/styles/main.css” /> </head> <body> <div id=”cf-wrapper”> <div id=”cf-error-details” class=”p-0″> <header class=”mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8″> <h1 class=”inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2″> <span class=”inline-block”>Connection timed out</span> <span class=”code-label”>Error code 522</span> </h1> <div> Visit <a href=”https://www.cloudflare.com/5xx-error-landing?utm_source=errorcode_522&utm_campaign=itsec-site-scanner.ithemes.com&#8221; target=”_blank” rel=”noopener noreferrer”>cloudflare.com</a> for more information. </div> <div class=”mt-3″>2024-09-30 12:37:03 UTC</div> </header> <div class=”my-8 bg-gradient-gray”> <div class=”w-240 lg:w-full mx-auto”> <div class=”clearfix md:px-8″> <div id=”cf-browser-status” class=” relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center”> <div class=”relative mb-10 md:m-0″> <span class=”cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat”></span> <span class=”cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4″></span> </div> <span class=”md:block w-full truncate”>You</span> <h3 class=”md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3″> Browser </h3> <span class=”leading-1.3 text-2xl text-green-success”>Working</span> </div> <div id=”cf-cloudflare-status” class=” relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center”> <div class=”relative mb-10 md:m-0″> <a href=”https://www.cloudflare.com/5xx-error-landing?utm_source=errorcode_522&utm_campaign=itsec-site-scanner.ithemes.com&#8221; target=”_blank” rel=”noopener noreferrer”> <span class=”cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat”></span> <span class=”cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4″></span> </a> </div> <span class=”md:block w-full truncate”>London</span> <h3 class=”md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3″> <a href=”https://www.cloudflare.com/5xx-error-landing?utm_source=errorcode_522&utm_campaign=itsec-site-scanner.ithemes.com&#8221; target=”_blank” rel=”noopener noreferrer”> Cloudflare </a> </h3> <span class=”leading-1.3 text-2xl text-green-success”>Working</span> </div> <div id=”cf-host-status” class=”cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center”> <div class=”relative mb-10 md:m-0″> <span class=”cf-icon-server block md:hidden h-20 bg-center bg-no-repeat”></span> <span class=”cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4″></span> </div> <span class=”md:block w-full truncate”>itsec-site-scanner.ithemes.com</span> <h3 class=”md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3″> Host </h3> <span class=”leading-1.3 text-2xl text-red-error”>Error</span> </div> </div> </div> </div> <div class=”w-240 lg:w-full mx-auto mb-8 lg:px-8″> <div class=”clearfix”> <div class=”w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed”> <h2 class=”text-3xl font-normal leading-1.3 mb-4″>What happened?</h2> <p>The initial connection between Cloudflare’s network and the origin web server timed out. As a result, the web page can not be displayed.</p> </div> <div class=”w-1/2 md:w-full float-left leading-relaxed”> <h2 class=”text-3xl font-normal leading-1.3 mb-4″>What can I do?</h2> <h3 class=”text-15 font-semibold mb-2″>If you’re a visitor of this website:</h3> <p class=”mb-6″>Please try again in a few minutes.</p> <h3 class=”text-15 font-semibold mb-2″>If you’re the owner of this website:</h3> <p><span>Contact your hosting provider letting them know your web server is not completing requests. An Error 522 means that the request was able to connect to your web server, but that the request didn’t finish. The most likely cause is that something on your server is hogging resources.</span> <a rel=”noopener noreferrer” href=”https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522″>Additional troubleshooting information here.</a></p> </div> </div> </div> <div class=”cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300″> <p class=”text-13″> <span class=”cf-footer-item sm:block sm:mb-1″>Cloudflare Ray ID: <strong class=”font-semibold”>8cb44221e98c71aa</strong></span> <span class=”cf-footer-separator sm:hidden”>?</span> <span id=”cf-footer-item-ip” class=”cf-footer-item hidden sm:block sm:mb-1″> Your IP: <button type=”button” id=”cf-footer-ip-reveal” class=”cf-footer-ip-reveal-btn”>Click to reveal</button> <span class=”hidden” id=”cf-footer-ip”>51.68.11.215</span> <span class=”cf-footer-separator sm:hidden”>?</span> </span> <span class=”cf-footer-item sm:block sm:mb-1″><span>Performance & security by</span> <a rel=”noopener noreferrer” href=”https://www.cloudflare.com/5xx-error-landing?utm_source=errorcode_522&utm_campaign=itsec-site-scanner.ithemes.com&#8221; id=”brand_link” target=”_blank”>Cloudflare</a></span> </p> <script>(function(){function d(){var b=a.getElementById(“cf-footer-item-ip”),c=a.getElementById(“cf-footer-ip-reveal”);b&&”classList”in b&&(b.classList.remove(“hidden”),c.addEventListener(“click”,function(){c.classList.add(“hidden”);a.getElementById(“cf-footer-ip”).classList.remove(“hidden”)}))}var a=document;document.addEventListener&&a.addEventListener(“DOMContentLoaded”,d)})();</script> </div><!– /.error-footer –> </div> </div> </body> </html>
url => https://graphikprojects.fr
cached =>[boolean] false

• This topic was modified 1 month, 2 weeks ago by studiographikprojects.

I have 2FA on all my sites, today I had a problem logging in one of them. The Authorization code never arrived. I had to de-activate Solid Security, log in the old way, do my work, re-activate Solid Security and log out. That works, but it is rather bothersome.

1- How can I fix this?
2- I have to have email confirmation. How do I change the email address the confirmation is sent to?

Thanks for any advice,

Jos

• This topic was modified 1 month, 2 weeks ago by josflachs.

Hello, I have been using the basic function for years, now I can’t set anything up anymore, it always says “The answer is not a valid JSON answer.” I have already reinstalled it twice, now it doesn’t work at all, the setup no longer saves anything.
Please help.
mfg
TF

Fehlermeldung
Die Antwort ist keine gültige JSON-Antwort.
Fehlermeldung
Could not save user groups: Die Antwort ist keine gültige JSON-Antwort.
Fehlermeldung
Could not save user groups: Die Antwort ist keine gültige JSON-Antwort.
Fehlermeldung
Die Antwort ist keine gültige JSON-Antwort.

When trying to add an Excluded File folder to the list, I am able to select it in the File Selector on the right and it does show in the list on the left. But when I click save, I get the error “Ignore File Types should be array.” in red and the path is not saved. [Solid Security Basic Version 9.3.3, WordPress 6.6.2]

Hello!

I have an issue regarding the REST API restriction feature of solid security.

I think it is very important that solid security is able to restrict accesses to REST API for users since it also protects from user enumeration et.c. but…

In my case, that i run a woo-commerce store, it also blocks the “Price” “Stock” and “Search” sidebar widget filters that woo offers.

Is there a way or a script that could exclude these filters from also being blocked? I know this is related to the blocking of REST API requests through solid security because when i choose to allow it through solid security, customers can use and see the filters just fine.

Thanks!

Hi everyone, I have this resource that gets a 403 error, the Litespeed developer and my hosting provider told me that it depends on some SolidWP setting. Your security plugin can block this resource, is there a way to avoid it?

Bonjour,

J’ai installé Solid Security sur mon site web depuis deux mois environ, en paramétrant l’envoi d’un code d’authentification de connexion sur ma messagerie ([email protected])

Tout fonctionnait correctement jusqu’à ce jour où je ne re?ois plus ce code.

Je n’arrive donc plus à me connecter à mon site.

Je précise que je n’ai rien changé et que je re?ois le code pour me connecter à d’autres sites sur lesquels j’ai également installé Solid Security.

Merci par avance,

Bien cordialement,

Emilie

I’ve recently been getting an invalid_json error on WP-Cron scheduled site scans on several of my websites. What could cause this? If I initiate a manual scan all is good. This is the log entry.

id               => 18198
module           => site-scanner
type             => warning
code             => scan-failure-server-error
timestamp        => 2024-09-30 12:04:17
init_timestamp   => 2024-09-30 12:03:30
remote_ip        => 2a02:4780:a:1234::29
user_id          => [empty string]
url              => wp-cron
memory_current   => 160156312
memory_peak      => 185430816
data             => Array
    results   => Object WP_Error
        errors       => Array
            invalid_json                   => Array
                0   => Invalid JSON.
            itsec-temporary-server-error   => Array
                0   => Site Scanning is temporarily unavailable, please try again later.
        error_data   => Array
            invalid_json   => Array
                0     => <!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]>    <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]>    <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<head>
<meta http-equiv="refresh" content="0">

<title>itsec-site-scanner.ithemes.com | 522: Connection timed out</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" />


</head>
<body>
<div id="cf-wrapper">
<div id="cf-error-details" class="p-0">
    <header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8">
        <h1 class="inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2">
          <span class="inline-block">Connection timed out</span>
          <span class="code-label">Error code 522</span>
        </h1>
        <div>
           Visit <a  target="_blank" rel="noopener noreferrer">cloudflare.com</a> for more information.
        </div>
        <div class="mt-3">2024-09-30 12:04:17 UTC</div>
    </header>
    <div class="my-8 bg-gradient-gray">
        <div class="w-240 lg:w-full mx-auto">
            <div class="clearfix md:px-8">
              
<div id="cf-browser-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
  <div class="relative mb-10 md:m-0">

<span class="cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>

  </div>
  <span class="md:block w-full truncate">You</span>
  <h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">

Browser

  </h3>
  <span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-cloudflare-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
  <div class="relative mb-10 md:m-0">
<a  target="_blank" rel="noopener noreferrer">
<span class="cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</a>
  </div>
  <span class="md:block w-full truncate">Manchester</span>
  <h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">
<a  target="_blank" rel="noopener noreferrer">
Cloudflare
</a>
  </h3>
  <span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-host-status" class="cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
  <div class="relative mb-10 md:m-0">

<span class="cf-icon-server block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>

  </div>
  <span class="md:block w-full truncate">itsec-site-scanner.ithemes.com</span>
  <h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">

Host

  </h3>
  <span class="leading-1.3 text-2xl text-red-error">Error</span>
</div>

            </div>
        </div>
    </div>

    <div class="w-240 lg:w-full mx-auto mb-8 lg:px-8">
        <div class="clearfix">
            <div class="w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed">
                <h2 class="text-3xl font-normal leading-1.3 mb-4">What happened?</h2>
                <p>The initial connection between Cloudflare's network and the origin web server timed out. As a result, the web page can not be displayed.</p>
            </div>
            <div class="w-1/2 md:w-full float-left leading-relaxed">
                <h2 class="text-3xl font-normal leading-1.3 mb-4">What can I do?</h2>
                      <h3 class="text-15 font-semibold mb-2">If you're a visitor of this website:</h3>
  <p class="mb-6">Please try again in a few minutes.</p>

  <h3 class="text-15 font-semibold mb-2">If you're the owner of this website:</h3>
  <p><span>Contact your hosting provider letting them know your web server is not completing requests. An Error 522 means that the request was able to connect to your web server, but that the request didn't finish. The most likely cause is that something on your server is hogging resources.</span> <a rel="noopener noreferrer" >Additional troubleshooting information here.</a></p>
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<span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">8cb41222dd5ab322</strong></span>
<span class="cf-footer-separator sm:hidden">?</span>
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<span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer"  id="brand_link" target="_blank">Cloudflare</a></span>

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                url   => https://snappytickets.co.uk
    cached    => [boolean] false