Rating: 5 stars
The plugin is a little special as it will require some technical knowledge and understanding. That’s why it may feel a little difficult to use with your website setup.
In my case following tutorials and guidelines was not enough as there were a few specific challenges that needed the attention of the BigBuy team.
However, the customer support has been responsive and I got immediate assistance within 24 hours. The plugin is now running on my websites and I am able to import the products I need. Thank you.
The plugin has imported all products I want and it works well so far.
I will have a complete opinion about the plugin once orders start coming in. I need to see how the ordering system works and the shipping as well. But so far so good.
I will update this review once I have a complete picture.
]]>Rating: 1 star
I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help..
It has now been over 9 months and BigBuy’s support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on BigBuy’s platform because it has absolutely not been of any help as none of the information is correct!!!
It is not only shameful, but I feel robbed as I have paid a lot of money for several webshops without being able to get started, and when I have asked for a refund on the last three occasions, they have completely refused to answer me!!!
Rating: 3 stars
After sending my credentials and waiting for a wee, the Big Buy support figured out the errors and the intregation is now working.
Would be good to make it easier to integrate with Woo, as Shopify is making it harder for new dropshippers.
Rating: 1 star
We have spent the last 6 weeks trying to get this awful plugin working. It sort of imports products, but makes your server grind, and it doesn’t import all of the products you want in your Woo shop at all. There’s a bug in their code, which I pointed out, but do the tech support team respond? Nope. And when they do, they blame your server. I’ve got a dedicated server with 32GB ram and 8 Vcores. This thing could run NASA, and their plugin has a bug that causes millions of errors, and they say it’s our fault. DO NOT USE THIS PLUGIN EVER!!!!!!!
]]>Rating: 5 stars
Had some issues with this plugin, but after I contacted the support i got really excellent help and they fixed all of the problems on my server and in my webshop.
My dropshipping webshop is now up and running with many products.
Thank you so much!!!
Rating: 1 star
This is one of the worst plugins I have ever ever used on wordpress and I have been working with websites for about 10 years now. It’s so badly developed its kinda hilarious that they even let this plugin exist in wordpress directory. The plugin have constant problems’ to publish products and have many performance requirement’s from your server to even handle it. And if you have problems with the plugin and contact BigBuys support answers will take forever and the support is just bad, and they can’t really help. Ohh also I forgot you have pay around 100 euros for this plugin!!
Take my advice and other peoples don’t use this plugin, BigBuy just care about the money here and did obliviously not care about the user.
]]>Rating: 1 star
Worst service I ever used. Can’t withdraw money from MoneyBox already 2 weeks. Support says only as soon as possible no deadlines no nothing 2 weeks saying the same. Whats the problem in nowadays to make automatic withdraw? Also bought ecommerce pack and woocommerce connector works awful and translation is very bad. If you want to start dropshipping bussiness choose other service, because it not worth it. Spent around 400+ eur for useles service and even cant get refund and 300 eur in MoneyBox which I cant get back. Very sad experience.
]]>Rating: 1 star
I would have liked to put Zero Star! Their module as well as their technical service is at the level of a beginner. You have categories of products that do not correspond. So you create the vautres, but with each publication of new products, and everything is updated with their categories.
You have a kitchen shelf that is found with the garden category. Impossible to use a cache plugin. And they sell it 180 € plus a subscription. To conclude to flee if you don’t want to work for nothing
]]>Rating: 1 star
Gran estafa! El conector con WooCommerce no funciona y el stock es limitadísimo, de lo que ofertan no tienen apenas un 5%! Dinero tirado a la basura
]]>Rating: 5 stars
The plugin works really well, however we had a lot of questions as the documentation isn’t great. The support team (especially Tommaso!!) were extremely helpful in answering all of our queries, no matter how silly some of them seemed.
]]>Rating: 3 stars
The bad things, and if they do something for this I would put 4-5 stars, is that all their categories appear to my customer website.. so really anoying, because somethimes it’s nice to show categories to let the customers see other products from the same category.. but impossible to do so.. also you need to be sure that your server can do the cron and sync otherwise, you will have problems…
Support is great, they answer quickly
]]>Rating: 1 star
Why is the plugin in here one You need subscription to Bigbuy.eu two You need to buy the plugin from the account there and same when You install this plugin just an advertising.
Has absolutely no function at all buy the product directly from Your account at Bigbuy and save time.
]]>Rating: 5 stars
The app is working well, need some improvement (in styling and features).I mean filters to the products. But, all these don’t affect the functionallity.
After I installed the app, I sent at least 5 different topics for the support team. Every time I received very fast and very professional answers. For me is mandatory this, in order to understand the plugin.
A big bravo to the developers!
Rating: 4 stars
good plug-in
]]>Rating: 5 stars
I used this on three different builds. It works like a charm.
]]>Rating: 5 stars
Tuve una peque?a confusión con la instalación (mejor tener el control del servidor donde esta alojado wordpress para poder asignar correctamente los recursos correspondientes) y Tommaso me la dejo solucionada rápidamente, la implementación ha sido rápida y el plugin ya esta funcionando correctamente, 100% recomendable y mejorando.
]]>Rating: 1 star
dont work, and i paid 150 for really NO THING
]]>Rating: 5 stars
All’inizio ero un pò scettico, ma alla fine si è rivelato un servizio straordinario.
L’ho installato ad un sito di un mio cliente e si sta trovando benissimo. Prodotti a prezzi davvero convenienti e spedizioni molto rapide. L’integrazione con woocommerce è molto semplice e anche l’assistenza cliente è molto veloce. Avevo riscontrato un piccolo problemino, ma nel giro di 24 ore l’hanno risolto.
Consiglio a tutti!
Rating: 4 stars
L’ajout des 19000 fiches produits et catégorie s’est bien faite.
Reste à voir si la commande, payement et livraison fonctionne.
Rating: 1 star
Support answering SLOWLY, the documentation of plugin itself is POOR, you can’t find main information of the shipping set up.
Sync is not working properly! A lot of issues with the plugin itself. It syncs categories and products that are not selected!!! Bigbuy needs to put a lot of work into this.
]]>Rating: 1 star
I have support ticket submitted for 2 months. I paid 150 euro so that the connector is linked to my shop and it does not work, no items are imported. No chance for a refund, no email support, contact phone is in fact a robot and you never have the chance to talk to someone. The worst experience ever!
]]>Rating: 1 star
The support is not helpful at all regarding server errors. Would love to use the system, but it’s impossible to debug and know where the problem comes from.
]]>Rating: 1 star
What a scam! I paid more than 149€ for a plugin that is not working! zero technical support. Avoid these people!
]]>Rating: 2 stars
Works every now and then. Sync just breaks for no reason, meaning you have to manually order items for the customers. Support is terrible, plugin full of bugs. Many compatibility issues. If it ain’t working and you are persistent enough, you might get the support attention to get it fixed.
Beware of the server specs. Even though they recommend a hi-end servers, when things go south, the first thing they will say that the server is not set up correctly.
Shame, it’s a good platform, but the Woocommerce integration just ain’t working right.
]]>Rating: 3 stars
The first thing you have to keep in mind is that your server needs to meet some minimum requirements that do not appear anywhere on the main BigBuy website. You need to google to find them on their blog (they hide it).
Be careful, not all servers that meet the minimum requirements work. They will tell you that they only ensure its correct operation on the servers that they claim. Also, they indicate that your cpu must have two cores, but they do not specify their Ghz. I have changed servers up to 3 times! So imagine.
On the last server (the one they advised me) the web crashed when I synchronized with their connector. Synchronization was tested with and without plugins installed on the web. However, they hide behind the fact that it is because the web has plugins installed, when the reality is that the web has also collapsed without any plugin installed.
I have been paying 3 months membership while they (not) “fixed” the problem + the Woocommerce connector. But I’m done.
The plugin is only 4-5 months old and has had positive reviews for 1 year! They modified the reviews 3/4 months ago and closed them to avoid refuting them. Please don’t believe it because they are fake reviews.
——————————
Lo primero que tenéis que tener en cuenta es que vuestro servidor necesitar cumplir con unos requisitos mínimos que no aparecen en ningún lado de la web principal de BigBuy. Necesitas googlear para encontrarlos en su blog (lo esconden).
Cuidado, no todos los servidores que cumplen con los requisitos mínimos funcionan. Te dirán que ellos solo aseguran su correcto funcionamiento en los servidores que ellos dicen. Además, ellos indican que tu cpu debe tener dos núcleos, pero no te especifican sus Ghz. Me he cambiado de servidor hasta en 3 ocasiones! Así que imaginaros.
En el último servidor (el que ellos me aconsejaron) se me colapsa la web cuando intento sincronizarla con su conector. La sincronización se probó con y sin plugins instalados en la web. Sin embargo, ellos se escudan en que es porque la web tiene plugins instalados, cuando la realidad es que la web ha colapsado también sin ningún plugin instalado.
He estado pagando 3 meses de membresia mientras ellos (no) “arreglaban” el problema + el conector de Woocommerce. Pero ya estoy harto.
El plugin tiene apenas 4 o 5 meses de vida y tiene análisis positivos desde hace 1 a?o. Modificaron los análisis hace 3/4 meses y los cerraron para evitar rebatirles. Por favor, no os lo creais porque son críticas falsas.
]]>Rating: 1 star
First issue if you are from a UK/Norwegian or other non Euro store – this plugin will force you to change your store default currency to Euro or it wont work. No where warns you of this before you buy.
Two engineers have spent more than a day trying to make the plugin work still with no success.
1) the documentation is wrong and steps are in the wrong order. For example the installation document talks about three tabs appearing in the plugin (with configuration, minimum requirements, and publication(sic)) but they only appear if you go to step 6 and then back to step 3. There is no information on DO 1,2,3 and 4 for example. Screenshots show things in their manual that assume other configuration was done first.
2) The links for instructions resolve to 404 errors, any options are poorly explained
3) Error messages aren’t explained anywhere and with very little support links. When you Google the error message it finds articles from their PrestaShop plugin in 2017.
We still have an error where it says:
X – Error- Read/write permissions of the mmoconnector module enabled (this is the old module name)
150 Euro is a lot to ask for a barely polished package that clearly needs more testing.
]]>Rating: 1 star
It is causing a critical error to WordPress.
]]>Rating: 2 stars
Fatal error
]]>Rating: 1 star
Plugin not working and causing critical error in wordpress
]]>Rating: 1 star
2 false reviews, no other choice to request the refound of the 159 € paid because it is not yet available despite what is said before paying.
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