Hi,

I’ve just started to try it, the experience is better than other plugins I tried! And now I’d like to apply Bit Assist to more sites.

Is there a way that I can export one or all widgets and then import them to more sites with the same settings? I’ve checked the features and documents, and it seems there’s no such solution. However, transferring the settings through database tables would also be worth trying if there’s a way. The related custom images can be uploaded manually.

Sync the settings of them will be also helpful if it could be achieved in anyway manually or semi-automattically.

Thanks,
Green

I noticed when I send a message through the contact form channel, the success message flashes for about 2 seconds and then contact form pops back up. Is there any way to change this so that the success message stays up until the user closes it out (and the contact form does not open again)?

Hey, just installed this plugin and I’m really loving it so far. Very simple, intuitive and modern. I’m considering purchasing the pro version but had a couple questions regarding the WooCommerce channel:

1. Does the Order ID field in bit assist work with the Sequential Order Number plugin? I install it on all Woo sites so the orders numbers remain organized but that means the order number customers get do not match the Post/Order ID or default WooCommerce order number.
2. Do you plan on evolving this channel by chance? There’s so much more you could do with it that would be extremely helpful for ecommerce sites. EG: provide the tracking number (that’s linked to the tracking page), include a review request link, include a get support link etc… I suppose the ability to add dynamic custom fields would solve all 3 of those!
3. Non Woo related question: if I purchase the annual license to test pro out, can I upgrade to the lifetime license by paying the difference?

Thanks!

Some parts of Bit Assist cannot be translated using locotranslate.

Loco translate plugin

https://www.ads-software.com/plugins/loco-translate/

Active installations is used by over 1 million people, so it would be great if this plugin could translate 100% of the content.

Is the Bit assist PRO version also compatible?

Hello,

can the pro version of the widget be set so that it is always open for desktop and closed by default for mobile devices?

if not can we simply implement this via css?

best regards
Daniel

I hope you’re doing well.

I’m encountering a delay in loading the widget content on my site. The content appears only after all other elements have loaded, causing a delay of about 2-3 seconds.

I’ve already:

• Checked for conflicts with other plugins (none found).
• Switched to a default WordPress theme (issue persisted).
• Ensured both WordPress and the plugin are up to date.
• Trigger Widget is on 0

Could you please advise on how to address this delay?

We are working hard and continuously to make Bit Assist better and help the users. We take each support ticket very seriously and provide support to our users ( both free and pro users ).

So please submit your support ticket using the following URL:

https://bitapps.pro/contact/

Thank you for using Bit Assist

The Bit Assist Widget is only visible on my page when I am logged in. As far as I’m logged out of WP backend, it disappears. What could be the reason?

View post on imgur.com

how can i increase its size iframe on desctop&mobile

https://ibb.co/XpP5y8Z

• This topic was modified 1 year, 10 months ago by nakpro.