After update BIT-SMTP to the latest version when I try to visit the admin page to check the settings I get this strange error (see below) and then the page doesn’t render correctly. I’m running the site on nginx, php 8.2 with WordPress 6.4.5. The “Test Configuration” and “Others” tabs appear to work and render correctly. However the “Configuration” tab just shows me the header and “Enable Mail” option set to “no”, which is strange because the settings in the database for the options are set correctly..

“SyntaxError: Unexpected token ‘<‘, “<p>There h”… is not valid JSON”

keep getting ‘mail send testing failed’ message. All settings are completely correct.

This is what WP Mail Logging says “SMTP Error: Could not connect to SMTP host. Failed to connect to server”

Hi,

I am getting this error when deleting the plugin.

Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.

Can you help?

Hi there,

I tried this plugin and clicked install, but after I clicked activate, the whole WordPress backend went offline. I have been troubleshooting for few days and am seeking help to find out what happened. The frontend look normal at this stage just the whole backend is offline no error log or nothing just a msg on the backend

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

wordpress 5.6.8

I have tried the following but nothing work at this stage, pleas help, thank you

• Enable debug in WordPress
• Roll back your site
• Revert to a default theme
• Disable all plugins
• Raise the PHP memory limit
• Increase the max upload file size and text processing functions
• Clear your site cache

Please help, thank you

• This topic was modified 1 month, 3 weeks ago by jo6y3.

Hello, 

I activated the debug field, but I do not know where to find the log to see the errors, can you point me in the right direction?

Thanks!

Hello, it appears that the in the latest release 1.0.9 this is a small bug in the HookProvider.php. It seems the SMTPDebug is set to 1 (active). Not a big deal since I just modified the code and set it to 0; however, others might not know why debug code is appearing on form submissions etc.

$phpmailer->SMTPDebug = 1; <— should be 0

Might be better to put this option in the settings for the plugin.

• This topic was modified 8 months ago by leemn.

We are working hard and continuously to make Bit SMTP better and help the users. We take each support ticket very seriously and provide support to our users.

So please submit your support ticket using the following URL:

https://bitapps.pro/contact/

Thank you for using Bit SMTP

When using the Brevo “Sendinblue” option and clicking on API, the field to fill in with API does not appear.

Thanks

• This topic was modified 1 year ago by Maison da Silva.

Receiving an “SMTP Error: Could not authenticate.” when attempting to test a Gmail integration. Have triple-checked the settings and they are correctly entered according to your documentation.

Hi,

Thank you very much for your plugin.

It’s working well so far, but we’re having problems with spam.

we send emails via gmail. We have set our domain address as the default. Now the problem is that most emails end up in spam.

As soon as we use the original email address from gmail, the emails arrive.

MX record and SPF entries are set up.

how can we solve this problem ?

best regards
Daniel