Hello

After installing the plugin, all campaigns disappeared
The campaigns column is empty
https://prnt.sc/H2EKs7XJ-9UZ

WP version 6.7

Hi!

Brave looks SO GOOD! We are trying to add a shortcode to a custom value in a hidden field (the shortcode generates a random number that we need).

However, the shortcode is not “executed” inside the hidden field and the shortcode is saved in the submission (example: [random_number_shortcode])

Is there any way we can use shortcodes inside fields or generate a random number inside fields?

Thanks a lot!

Hi there, my newsletter subscription popup shows an annoying 5sec count down timer before users can actually close it. I’ve been unable to remove it, can someone help me? Many thanks

Hello,

A couple questions please

1. Refer to the below screenshot and notice there is a horizontal scrollbar after the form is submitted, is there a way to prevent this? The form includes a name field, an email field, and a button
2. Is there somewhere in the interface to control the words and styles of the message shown after form submission (also highlighted in screenshot)

Screenshot: https://pasteboard.co/SsKpsvkBern2.png

Hello
Could you help me please with Deprecated error on my website?
How to fix that

Deprecated: Creation of dynamic property BravePop_Popup::$popupID is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 14

Deprecated: Creation of dynamic property BravePop_Popup::$popupType is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 15

Deprecated: Creation of dynamic property BravePop_Popup::$forceLoad is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 17

Deprecated: Creation of dynamic property BravePop_Popup::$forceStep is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 18

Deprecated: Creation of dynamic property BravePop_Popup::$popupData is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 21

Deprecated: Creation of dynamic property BravePop_Popup::$popupfonts is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 22

Deprecated: Creation of dynamic property BravePop_Popup::$closeData is deprecated in /bitnami/wordpress/wp-content/plugins/brave-popup-builder/lib/frontend/Popup.php on line 23

I installed the Free version so that I could test the plugin before purchasing the pro verison.

But after install and activation all the admin pages of the plugin load blank. With nothing being rendered in the browser.

1. All Campaings – blank
2. Submissions – blank
3. Integratons – blank
4. Analytics – blank
5. Settings – blank

With no errors showing in the browsers developer console. the site is running WordPress 6.6.2

Please advise.

Please help me fix this issue, it’s causing the pop up form to popup again after closing the popup

Hello.
Do you have WhatsApp option?
Thank you.

Greetings.

I would like to use Brave builder pro with GeneratePress theme and GenerateBlocks editor plugin and make sure they do not clash with each other.

Please let me know if Brave builder uses the block editor?

Thank you.

Hi, I’m using brave to make my popout login / register form. However when a new user registers, the welcome email doesnt get sent. Is there a way to send Woocomerce welcome email as the normal login form does?

I also tried to make custom HTML email template. And I’m struggling to achieve my desired look.

I created a pop up with a button to a calendar to make reservations.

Webversion is working, mobile version is NOT working. Button cannot be clicked

Dear Ladies and Gentlemen,

I would like to request an accessibility improvement for the Brave Plugin, specifically regarding the <div> element used to close the lightbox. Currently, this element relies solely on the onclick event, making it inaccessible to users who navigate using the keyboard.

Current Code:

<div id="bravepop_element_lightbox_close" onclick="brave_lightbox_close()"></div>

Issue:
The <div> element needs to be accessible to all users, including those who use keyboard navigation. Currently, it does not support keyboard interactions, which are essential for accessibility compliance.

Proposed Solution:
Please modify the div element to include the following attributes and event handlers:

Add role="button" to indicate that it is a button.
Add tabindex="0" to make it focusable.
Add onkeypress event handler to handle keyboard events such as Enter and Space.

Modified Code:

<div id="bravepop_element_lightbox_close" role="button" tabindex="0" onclick="brave_lightbox_close()" onkeypress="if(event.key === 'Enter' || event.key === ' ') brave_lightbox_close();">
    <!-- Close icon or content -->
</div>

These changes will ensure that the close functionality is accessible to all users, including those who rely on keyboard navigation.

Thank you for your attention to this matter. Improving the accessibility of the plugin will significantly enhance its usability for a broader audience.

Best regards,

Roman Trushanov

• This topic was modified 5 months, 1 week ago by Roman.

I’ve just deleted 1.6 gb of files from Chrome Library Cashe files – on my Mac.

I am curious which cashe or other files can be deleted from the Brave browser folder located in the library – Application support to free up space on the HD.

Any ideas welcome.

Hi,
I’m planning to upgrade to the Pro version, but am unsure which pack I need.

– Are there any restrictions in terms of the number of pageviews the pop-ups can appear on?
– We will test the pop-ups on a subdomain before going live, i.e. we will need to add the pop-ups to dev.domain.com and live domain.com. Are these classed as two separate websites?

Thanks in advance,
S

Hello,

I’m interested in getting your pro version but I realized that Sender.net is not part of your integration listings. I want to know how soon you plan to integrate with it, please.

Thank you.

John

Hello,
popup work well but doesn’t appear on iPhone.
Can you help me?

Hello,
I’m trying to create a popup modal by clicking but it doesn’t show the popup.

1. Now I’m using Brizy with OceanWP theme.
2. I set the popup: Whole Site, On Click.
3. I added the link URL “brave_open_popup_2055” to the image element here.

The address changes, but no popup shows. Please advise.

When I preview the popup, it looks great. When I try it from a browser, the popup is supposed to trigger on clicking the ‘Take Me To The Pub’ button. It does in fact trigger it. I see it briefly and then it’s just a white screen. I have the settings set to wait for a trigger element (one of two buttons inside the popup) is clicked. I have cleared the cache multiple times, tried it in incognito mode, and force refreshed the site and nothing works.

I’ve created a pop-up that activates upon button click. The pop-up contains an image and a notification for users, along with a button with a referral link. The issue arises when clicking the button to activate the pop-up; it triggers both the pop-up and the login window for the Cpanel protection on the wp-admin folder. This identical problem occurs on two different websites across mobile and desktop devices. This level of protection should only appear when logging into the WordPress administrative section. Currently, I’ve disabled the protection for wp-admin at the Cpanel level to be able to use the pop-up.

Do you know what the problem is and how to solve it?

Please, I need assistance because I require Cpanel protection for the wp-admin folder, but I can’t activate it if I want to use the plugin.

The screenshot of the issue are available at the following links.

https://ibb.co/d4845vB

I kindly ask for your assistance, and have a pleasant day.

Hi everyone,

I’ve been experiencing an issue where a two-step popup is triggered twice on our website, despite various attempts to resolve it. This issue does not occur with a single-step popup, which displays correctly. The behavior varies slightly between devices; it triggers only once on desktop but continues to display twice on mobile, regardless of the settings configured.

Here’s a video demonstrating the issue: https://www.loom.com/share/4aae251a32c740c2b7cc7d17e7236f22

Any insights or suggestions would be greatly appreciated!

I created a form in brave popup. Unfortunately, after completing it, I do not receive any e-mail with information about the completion and information contained in the form. They don’t receive any errors when sending. I have other plugins for sending emails on the website – e.g. Forminator, and there are no problems there

screens below:

https://ibb.co/42pKw39

https://ibb.co/7NCbmSg

https://ibb.co/6PSR3kn

This plugin is amazing. It is a popup builder but wonder if it support inline form using shortcode or Block?

As stated, any template selected results in a XHR POST call with 403 response. The screen is then stuck on the “Creating popup” state, since clearly it is not expecting a 403 response.
Can you please share what settings/parameters have to be changed in order for your plugin to function properly?

NB: There is a post about this in your premium-only support forum. Apparently, but since you block all information on that forum from displaying, including how to resolve the issue potentially, I can’t use that as a source of information. Although this occurs in the free part of your plugin, maybe its fix should be accessible freely? Food for thoughts.

I have multiple buttons triggering different popups on the home page in the header of this page: https://newenglandsoupfactory.com

It works fine on desktop but not on mobile, no matter which button you click it opens the same popup. Could you please advise how to troubleshoot this issue?

Thank you.

Popups display properly when logged in to the admin panel. Whenever I log out however, they stop appearing, and in the console we get an error:

Uncaught ReferenceError: brave_init_popup is not defined
at HTMLDocument.

When opening the same page while logged in as admin, brave_init_popup seems to load correctly in the source code and everything works fine.

How do I translate the plugin into another language? For example, in Russian.
I tried to translate the plugin via Loco Translate (added loco.XML from the plugin folder, I translated backend.pot and bravepop.pot into Russian), but the plugin still remains in English. I tried to translate backend.pot and bravepop.pot, but the language is English anyway. I even deleted backend.pot and bravepop.pot, and the plugin continued to work.
On www.ads-software.com I have made a full translation into Russian. When will it appear in the plugin?

• This topic was modified 8 months, 3 weeks ago by AndreyPominov.

Hello, for the pop-up window to work I had to assign a class to the button and everything was perfect, now I require that from my menu I have a link to open the pop-up window and it doesn’t work when placing #xxx, what should I do?

Hello there,

I’m loving the plugin so far! So a big thank you to the team behind it.

Is it possible to run 3 different pop-ups that target the same pages though? In our case it’s important to test which message gets a better click-through rate.

P.s. I’m currently testing 2 pop-ups on our “about-us” page and it only shows me one of the pop-ups. Reloading the page doesn’t change the pop-up I’m being shown.

Thanks.

Prices with Brave Woocommerce popups not including taxes, when Woocommerce is configured to show always prices including taxes at the frontend.

We are looking at using your plugin. Looks great!

One question though, I can’t seem to find a way to make the popup automatically close after a form submission. Not redirect to a new page, but just close, and stay on the same page. Is is possible?

I saw this, https://getbrave.io/documentation/dynamically-opening-and-closing-popups/
But I’m not sure if that’s the right direction, or how to implement it. Maybe there’s an easier way?

Thanks!