I have an open task in the Burst Dashboard with the following message:
DE: Ein Upgrade l?uft im Hintergrund und ist derzeit bei 85%.?
EN: An upgrade in the background is currently at 85%.
This message has been there for quite a while now and there seems to be no progress. Is there a way to complete the open task.
]]>Even without having task to do, there is still a notification on the dashboard
here is the task :
“Terminé
Si vous avez des suggestions pour améliorer notre extension, n’hésitez pas à?ouvrir un fil de support.”
]]>NotFoundError: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed is not a child of this node.
Stack trace:
at ie (https://suwonusedcar.co.kr/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:36035)
at div
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at div
at div
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at de (https://suwonusedcar.co.kr/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:45010)
at div
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at div
at be
at hi (https://suwonusedcar.co.kr/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at d (https://suwonusedcar.co.kr/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:55421)
at div
at u (https://suwonusedcar.co.kr/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:23799)
This message keeps popping up in the right lower of my BURST dashboard. What does it mean and how can I fix it.
Server error in data/live-visitors: You are probably offline.
]]>Since yesterday, my website no longer shows any visitors in the statistics. I have no explanation for this because neither the website settings nor the plugins have been changed.
]]>Burn non riporta più statistiche dal 15 ottobre, aiuto.
]]>I noticed issue on site – dashboard statistics work – but on the front – admin bar – there are no updates.
Also, replicated issue on another site, on another server:
Front: https://prnt.sc/8WXbCYic5gnu
Admin: https://prnt.sc/GgrVh6y4ee7g
Reference in question is blank site, no FW, no caching plugins, PHP 8.3 – WP 6.6.2.
]]>NotFoundError: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed is not a child of this node.Stack trace: at de (https://planetautor5.wpcomstaging.com/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:45010) at div at Yr (https://planetautor5.wpcomstaging.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:76295) at Yr (https://planetautor5.wpcomstaging.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:76295) at div at be at Yr (https://planetautor5.wpcomstaging.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:76295) at d (https://planetautor5.wpcomstaging.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:55421) at div at u (https://planetautor5.wpcomstaging.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:23799)
]]>From the help desk at Siteground:
I have checked our firewall logs and the IP address was blocked due to detected excessive traffic generated towards the anchorpointchristian.org website with over 21000 requests recorded in a 25-minute period between 13:46-14:10 UTC (server time), which was detected as a possible flood or DoS attack towards the website.
I reviewed the access logs for the domain, sorted through the requests and they were recorded from a plugin, called Burst Statistics:
10708 anchorpointchristian.org /wp-admin/admin-ajax.php?action=rest-nonce
1706 anchorpointchristian.org /wp-json/burst/v1/track/?token=uvnrzgj&_locale=user
1283 anchorpointchristian.org /wp-json/burst/v1/track/?token=lkhbhpn&_locale=user
1242 anchorpointchristian.org /wp-json/burst/v1/track/?token=dlxisns&_locale=user
1217 anchorpointchristian.org /wp-json/burst/v1/track/?token=pafyhd&_locale=user
927 anchorpointchristian.org /wp-json/burst/v1/track/?token=qqjnunt&_locale=user
910 anchorpointchristian.org /wp-json/burst/v1/track/?token=tpbaljk&_locale=user
896 anchorpointchristian.org /wp-json/burst/v1/track/?token=dmqttf&_locale=user
851 anchorpointchristian.org /wp-json/burst/v1/track/?token=bafyogt&_locale=user
848 anchorpointchristian.org /wp-json/burst/v1/track/?token=ufgva&_locale=user
831 anchorpointchristian.org /wp-json/burst/v1/track/?token=cbakv&_locale=user
——————-
This caused a 15-20 “headache” for me, as it took that long to find out how/why things stopped working. Does Burst not offer any guardrails against such mass requests (attack of some sort), or is that only in the Pro version? PLUS, the Insights section in the Dashboard of WordPress shows zero indication this massive request load even occurred….
Please advise.
]]>TypeError: Cannot read properties of undefined (reading ‘ToggleControl’)
Stack trace:
at ce (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:39714)
at c (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:171)
at div
at div
at c (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:171)
at de (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:45010)
at div
at c (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:171)
at he (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:47865)
at div
at be
at c (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:171)
at d (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:55421)
at div
at u (https://highbrands.pt/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:23799)
Hi,
BURST isn’t able to fetch Pinterest / Flipboard as Referrer. In the statistics I see just a few clicks coming from this websites but a short look into Microsoft Clarity shows that there are many views from these resources. That is irritating.
In the dashboard I always get the information that updating stopped at 65,5%.
Greetings Kathrin
]]>I noticed this error when I visit the Burst Statistics dashboard.
URIError: URI malformed
Stack trace:
at https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:91:30
at div
at x (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:53844)
at J (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:137:23)
at div
at x (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:53844)
at div
at x (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:53844)
at div
at x (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:53844)
at div
at x (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:53844)
at Gt (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:51888)
at https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/110.da08ac6d04a8b139b29b.js:383:6136
at div
at div
at div
at c (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:171)
at i (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/415.939847b37e189f417083.js:1:4463)
at Y (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/415.939847b37e189f417083.js:1:24610)
at div
at te (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/415.939847b37e189f417083.js:1:30264)
at c (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:171)
at d (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:55421)
at div
at u (https://xxxx.xxx.xx/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:23799)
]]>
error
NotFoundError: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed
]]>In the last week or so, stuck in loading data and not displaying stats.
]]>Olá,
mus Queridos Irm?os!!
Sou absolutamente novo, recente e leigo nesse segmento e suas funcionalidades, por isso pe?o a ajuda e o socorro de todos vcs!!! Estou com esse problema e n?o sei como resolver:
NotFoundError: Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node.
Stack trace:
at https://ninjaclic.com/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:24554
at div
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at div
at div
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at de (https://ninjaclic.com/wp-content/plugins/burst-statistics/settings/build/151.6487837f261a25475fd4.js:1:45010)
at div
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at div
at be
at hi (https://ninjaclic.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1:2:96332)
at d (https://ninjaclic.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:55421)
at div
at u (https://ninjaclic.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js?ver=0f9bf0d27898a9d5657d:1:23799)
]]>
Plugin was working fine and recording data then week 13 it just stopped. Nothing has been changed on the site as regards themes or plugins. System info below – happy to create credentials if needed.
== Server Environment ==
Operating System: Linux
Software: LiteSpeed
MySQL version: MariaDB Server v10.3.39
PHP Version: 8.1.29
PHP Memory Limit: 768M
PHP Max Input Vars: 8000
PHP Max Post Size: 512M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 6.6.2
Site URL: https://www.barcpen.org.uk
Home URL: https://www.barcpen.org.uk
WP Multisite: No
Max Upload Size: 512 MB
Memory limit: 768M
Max Memory limit: 256M
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Language: en_GB
Timezone: Europe/London
Admin Email: [email protected]
Debug Mode: Inactive
== Theme ==
Name: Hello Elementor
Version: 3.1.1
Author: Elementor Team
Child Theme: No
== User ==
Role: administrator
WP Profile lang: en-GB
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
== Active Plugins ==
Akismet Anti-spam: Spam Protection
Version: 5.3.3
Author: Automattic – Anti-spam Team
Burst Statistics - Privacy-Friendly Analytics for WordPress
Version: 1.7.2
Author: Burst Statistics - Stats & Analytics for WordPress
Code Snippets Pro (Premium)
Version: 3.6.5
Author: Code Snippets Pro
Complianz | GDPR/CCPA Cookie Consent
Version: 7.1.0
Author: Really Simple Plugins
Elementor
Version: 3.24.5
Author: Elementor.com
Elementor Pro
Version: 3.24.3
Author: Elementor.com
FileBird Lite
Version: 6.3.2
Author: Ninja Team
ManageWP - Worker
Version: 4.9.20
Author: GoDaddy
PhastPress
Version: 3.4
Author: Albert Peschar
Rank Math SEO
Version: 1.0.229
Author: Rank Math
Rank Math SEO PRO
Version: 3.0.72
Author: Rank Math
Really Simple Security
Version: 9.0.2
Author: Really Simple Security
Solid Security Basic
Version: 9.3.3
Author: SolidWP
TablePress
Version: 2.4.2
Author: Tobias B?thge
UpdraftPlus - Backup/Restore
Version: 1.24.6
Author: TeamUpdraft, DavidAnderson
WP Meteor
Version: 3.4.7
Author: Aleksandr Guidrevitch
== Must-Use Plugins ==
burst_rest_api_optimizer.php
Version:
Author:
installatron_hide_status_test.php
Version:
Author:
ManageWP - Worker Loader
Version:
Author: GoDaddy
== Elements Usage ==
container : 2
button : 1
container : 14
divider : 1
heading : 10
html : 1
image : 4
menu-anchor : 1
nested-tabs : 1
text-editor : 6
footer : 1
button : 1
container : 2
text-editor : 3
header : 1
container : 2
html : 1
nav-menu : 1
theme-site-logo : 1
popup : 1
button : 1
container : 4
heading : 1
image : 1
text-editor : 1
section : 5
container : 12
divider : 1
heading : 10
image : 4
shortcode : 1
text-editor : 10
widget : 0
button : 1
image-box : 2
tabs : 1
wp-page : 10
blockquote : 10
button : 1
container : 63
divider : 4
form : 1
heading : 31
icon-list : 6
image : 19
image-box : 24
menu-anchor : 10
shortcode : 1
tabs : 1
text-editor : 50
error-404 : 1
button : 1
heading : 3
image : 3
== Settings ==
cpt_support: post, page
allow_tracking: yes
unfiltered_files_upload: 1
load_fa4_shim: yes
== Features ==
Custom Fonts: 0
Custom Icons: 0
== Integrations ==
recaptcha_v3: Active
== Elementor Experiments ==
Improved CSS Loading: Inactive by default
Inline Font Icons: Active
Additional Custom Breakpoints: Active
Flexbox Container: Active
Grid Container: Active by default
Upgrade Swiper Library: Active by default
Nested Elements Performance: Active by default
Optimized Control Loading: Active
Optimized Markup: Inactive by default
Conditionally load Swiper CSS files: Inactive by default
Plugin Onboarding: Active by default
Default to New Theme Builder: Active by default
Header and footer: Inactive by default
Elementor Home Screen: Active by default
Build with AI: Active by default
Landing pages: Active by default
Launchpad Checklist: Inactive by default
Nested Elements: Active
Editor Top Bar: Active
Pages Panel: Inactive by default
Element Caching: Active
Link In Bio: Active by default
Floating Buttons: Active by default
Elementor Editor Events: Inactive by default
Atomic Widgets: Inactive by default
Display Conditions: Active by default
Form Submissions: Active by default
Menu: Inactive by default
== Log ==
Log: showing 20 of 432024-09-18 16:17:51 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.24.2’,
‘to’ => ‘3.24.3’,
)]
2024-09-18 16:18:01 [info] elementor-pro::elementor_pro_updater Started
2024-09-18 16:18:01 [info] Elementor Pro/Upgrades – _on_each_version Start
2024-09-18 16:18:01 [info] Elementor Pro/Upgrades – _on_each_version Finished
2024-09-18 16:18:01 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.24.1’,
‘to’ => ‘3.24.2’,
)]
2024-09-18 16:18:03 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.24.1’,
‘to’ => ‘3.24.2’,
)]
2024-09-23 18:31:38 [info] elementor::elementor_updater Started
2024-09-23 18:31:38 [info] Elementor/Upgrades – _on_each_version Start
2024-09-23 18:31:39 [info] Elementor/Upgrades – _on_each_version Finished
2024-09-23 18:31:39 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.24.3’,
‘to’ => ‘3.24.4’,
)]
2024-09-23 18:31:39 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.24.3’,
‘to’ => ‘3.24.4’,
)]
2024-10-01 13:17:23 [info] elementor::elementor_updater Started
2024-10-01 13:17:23 [info] Elementor/Upgrades – _on_each_version Start
2024-10-01 13:17:23 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.24.4’,
‘to’ => ‘3.24.5’,
)]
2024-10-01 13:17:23 [info] Elementor/Upgrades – _on_each_version Finished
2024-10-01 13:17:23 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.24.4’,
‘to’ => ‘3.24.5’,
)]
2024-10-03 09:50:34 [info] elementor-pro::elementor_pro_updater Started
2024-10-03 09:50:34 [info] Elementor Pro/Upgrades – _on_each_version Start
2024-10-03 09:50:34 [info] Elementor Pro/Upgrades – _on_each_version Finished
2024-10-03 09:50:34 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.24.2’,
‘to’ => ‘3.24.3’,
)]
== Elementor – Compatibility Tag ==
Elementor Pro: Compatibility not specified
== Elementor Pro – Compatibility Tag ==
]]>is an error
]]>NotFoundError: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed is not a child of this node.Stack trace: at be at Yr (https://planetautor5.wpcomstaging.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js:1:76295) at d (https://planetautor5.wpcomstaging.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:55421) at div at u (https://planetautor5.wpcomstaging.com/wp-content/plugins/burst-statistics/settings/build/index.0f9bf0d27898a9d5657d.js:1:23799)
]]>Today I noticed, that burst didn’t collect data since week 34. There is no WP Rocket, but WP-Optimize. I deactivate the Cache, but still no data. Can you help?
thanks
Gerd
To my surprise I received a monthly stats report today. I’ve been using the Burst plugin for many months and wasn’t subscribed to these.
When I went to the settings to turn it off as per the email’s instructions, that part of the menu is missing, and instead shows the following error message: “not found field type email_reportsnot found field type logo_editor”
]]>Hi,
Since week 27 my stats fell down to nearly 0
Last week, I read this support : https://www.ads-software.com/support/topic/stats-issue-since-last-update/
And I checked Complianz.
Still nothing changed.
Can you help me understand?
in topic titleNotFoundError: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed
]]>Make the default opening of your widget the STATS page. The other two are not what 99% of users are looking for.
]]>The endpoint testing seems to occur every 10 minutes. In some setups, these tests (wp_remote & file_get_contents) fail with a timeout. This causes the whole system to hang for at least 10 seconds (2 times 5000ms). And this happens every 10 minutes, even when not logged in.
So it would be nice to have an option to always fall back to the rest api tracking.
(The reason for the timeout, is something I couldn’t find out by now.)
]]>Hi,
we’ve build a multilanguage site and the tracking doesn’t work for all languages except the main language (german). The plugin tries to call the rest url with the language appended, which returns the 404 page.
Here’s the url for one of the languages:
https://mydomain.dev/en/wp-json/burst/v1/track/?token=dmiketo&_locale=user
How can we avoid this?
Thanks and kind regards!
]]>Hi,
I have a problem with Burst. On this particular site, we are two admin users. For admin user A Burst works just fine, but admin user B only sees a blank screen – Burst is not showing up at all. The plugin is visible in the WP menu. However, when user A logs in as user B, it works just fine. Can you point me towards a solution for this problem?
TIA,
ythhj
It shows only 3 empty areas (same for #statistics and #settings)
No PHP errors in log, no Javascript errors in console.
After Loading, XHR requests won’t be send.
3 of 4 Sites affected.
]]>Burst was working well until yesterday. Now see no stats, just a dash where there use to be numbers both for the current day and the past. I did the update after I noticed this issue but it didn’t help. It was working until yesterday morning.
]]>I just installed the plugin and get these errors:
rror:?[“pages”,”2024-09-15″,”2024-09-21″,{“filters”:{“browser”:””,”country_code”:””,”device”:””,”goal_id”:””,”page_id”:””,”page_url”:””,”platform”:””,”referrer”:””},”group_by”:[“page_url”],”metrics”:[“page_url”,”pageviews”]}] data is undefined
And this:
Error:?[“referrers”,”2024-09-15″,”2024-09-21″,{“filters”:{“browser”:””,”country_code”:””,”device”:””,”goal_id”:””,”page_id”:””,”page_url”:””,”platform”:””,”referrer”:””},”group_by”:[“referrer”],”metrics”:[“referrer”,”pageviews”]}] data is undefined
Hello
I was surprised to see that my stats have been divided by 6 or 7 on many of my websites since the last update (2 or 3 days ago). However, there is no problem on the search console, so it’s a problem with the plugin I think.
Can you look at that? I can’t track my data anymore, it’s weird
Thank you !
Nedim
]]>