Hi There,

since 16.08.2024 I noted the issue on my checkout page – cannot fulfill the transaction (error: recaptcha verification failed.)
This applies despite if enabled or disabled the new functionality “Google reCAPTCHA v3 support for WooCommerce checkout” from CarLift plugin version 3.1.15.
I have also double checked google recapthca keys on my page but did not found anything strange.

Problem on checkout page diapireded when I disabeled the CarLift plugin.

Hello

Since the latest update, the Add to cart button stopped working !

On Safari, it doesn’t work at all, on Chrome, when the button is pressed, first i get the message as if i a, trying to close the window and I get the message saying “You are leaving something behind” basically the Cart Lift Pop up message.

After i have disabled both my Cart Lift Plugin and my Cart Lift Pro plugin, the website is back to normal.

The problem seems to be in the Exit Popup functionality, i disabled the Exit Popup and the website works fine

Can you please urgently address this matter

• This topic was modified 4 months ago by raffi007.

Hi,
I need your help about the font size of the email received on mobile. It’s really small and bearly readable.
Any idea on how I can fix this please ?
Thank you in advance for your help.

Best reagrds,
Julien

Hi,

I am using product configurator by marc lacroix. With the plugin link on https://me.www.ads-software.com/plugins/product-configurator-for-woocommerce/

The problem is for any cart that has a product of configured product with several selection of configuration, it didn’t get saved and instead just show the main product name when the cart is recovered.

for example the product is a custom chair, with the name ‘Chair 1’ with the custom configured selection as ‘Stool: Red’ ‘Leg:Black’

The cart lift only save the cart as ‘Chair 1’

Please assist, thank you

Here it`s a conflict with PixelYourSite plugin.

Can you resolve this please?

Thanks!

I am getting the following error when a cart is recovered and I click complete order.

AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to a member function __unset() on null in /var/www/vhosts/mywebsite/httpdocs/wp-content/plugins/cart-lift/public/cart-lift-cart-actions.php:297\nStack trace:\n#0 /var/www/vhosts/mywebsite/httpdocs/wp-content/plugins/cart-lift/public/class-cart-lift-wc-actions.php(95): Cart_Lift_Cart_Actions->reinitialize_cart_data()\n#1 /var/www/vhosts/sweetsdirect.co.uk/httpdocs/wp-includes/class-wp-hook.php(326): Cart_Lift_WC_Actions->change_cart_status()\n#2 /var/www/vhosts/sweetsdirect.co.uk/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#3 /var/www/vhosts/mywebsite/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#4 /var/www/vhosts/mywebsite/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-order.php(421): do_action()\n#5 /var/www/vhosts/mywebsite/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-order.php(253): WC_Order->status_transition()\n#6 /var/www/vhosts/mywebsite…’, referer: https://mywebsitre/wp-admin/post.php?post=2898&action=edit

Thank you very much for the plugin, the free version is much better than several paid plugins I have used.

Mainly about the design, you guys are impeccable.

I have an issue that the emails sent are all aligned to the left and not centered as is the default.

https://ibb.co/1sJjLBL

I also have another question about whether it is possible to customize the typography (maybe in PRO version?) and other design features of the emails (even if it is through Elementor or like Yaymail, something like that)

thanks

Hi, I get this error when activate this plugin.
“This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance Order Storage (HPOS)’, it shouldn’t be activated.”

Anyway to sent an email to customer to verify email address is correct upon confirm after the customer input an email address?

Thanks

As titled, please fix line 229 in /includes/helpers.php
from:
$checkout_url = $checkout_url . ‘?cl_token=’ . $token;
to (the WP way)
$checkout_url = add_query_arg( ‘cl_token’, $token, $checkout_url );

Stiofan

Hi, 
with PHP8.2.8 I'm getting errors in Query monitor:

MESSAGE:
unserialize(): Passing null to parameter #1 ($data) of type string is deprecated

LOCATION:
wp-content/plugins/cart-lift/includes/helper.php:743
unserialize()
wp-content/plugins/cart-lift/includes/helper.php:743
cl_get_comma_separated_product_names()
wp-content/plugins/cart-lift-pro/admin/class-cart-lift-pro-admin.php:381
Cart_Lift_Pro_Admin->cl_report_generate()
wp-includes/class-wp-hook.php:310
do_action('admin_init')
wp-admin/admin.php:175


With the pro plugin:

MESSAGE:
trim(): Passing null to parameter #1 ($string) of type string is deprecated

LOCATION:
wp-includes/class-wp-user.php:211
trim()
wp-includes/class-wp-user.php:211
WP_User::get_data_by()
wp-includes/pluggable.php:102
get_user_by()
wp-content/plugins/cart-lift-pro/admin/class-cart-lift-pro-admin.php:365
Cart_Lift_Pro_Admin->cl_report_generate()
wp-includes/class-wp-hook.php:310
do_action('admin_init')
wp-admin/admin.php:175

Hello! Nothing happens when you try to save the edited company. After updating the page or switching to another section, the companies remain the same.

Hi,

I have tested many cart recovery plugins. All had too large bugs or shortcomings…

I’ve been testing yours, in the free version, since last night, and it’s by far the one that seems to me the most reliable.

However, I note 3 small problems:

• variable products are not taken into account correctly. See for example here (https://i.imgur.com/ROphG8I.jpeg or https://i.imgur.com/bGYKVuD.jpeg): the product actually put in the basket (confirmed by a purchase) is the printed version (at 29.90 €), but the total shows the price corresponding to the PDF version (at 17.94 €). We find the same error on the dashboard of the plugin (see here: https://i.imgur.com/7KcoicD.jpeg – As confirmed by the sale that followed, it was the €29.90 version… whereas it is the €17.94 version that appears)
• the cart abandonment rate does not correspond to reality and does not mean anything: it only reflects the relationship between abandoned cart and processing cart at a given moment. To have a real abandonment rate, it would be necessary that the cart having resulted in a sale, but without going through the follow-up email, pass for example to the “Complete” state (as suggested here: https://www.ads-software.com/support/topic/feature-request-allow-new-cart-to-recover-old-abandoned-cart/). And that these “complete” carts (we said “panier” in french… not “chariot“) be taken into account for the calculation of the rate (whereas they are currently disappearing)
• It is impossible to put spaces between paragraphs on the emails (I tried visually or in html, with
  … but after each recording of the email, the spaces disappear…).
  

I do not hide from you that I plan to switch to the pro version (for a more precise follow-up of emails in particular). But this is subject to the corrections above.

Regards,

Gilles

Hi, the Cart Lift Pro is giving a lot of slow queries on “WP_User::get_data_by()” in Query Monitor.

I want to show only the customer firstname in the abandonment email but its not working it picks the fullname. Any way to achieve it? I’ve tried by using Hi {{customer.first_name}},, but it doesn’t work.

Hi!

I noticed that CartLift is very lenient when it comes to marking carts recovered.

I’m guessing it only marks carts as recovered when specifically the “Recover” link from the email is followed and checkout is completed?

What I’d like to see is, that when a client comes back to the site, e.g. without even reading the email, and it orders the same product, same license, with same email address, that that would result in a recovered cart as well.

I used to use Recapture, and they do this as well. I had to leave them, due to GDPR implications, that’s why I’m testing your software currently. Great job, btw!

Hi again,

So, I finally got around to enabling my 1st campaign (as a test drive for the real thing) but I noticed that I’m not able to dismiss the GDPR integration message.

Using DevTools I looked through the page source and file sources to see if there’s any mention of the “No Thanks” button’s ID (cl_gdpr_no_thanks), but there isn’t any mention of it. So, it looks like the JS that should be associated with it, isn’t loaded?

This is on my staging, which requires basic authentication — which I’m guessing I’m not allowed to share here — and I recently upgraded to EDD 3.0.0 there. So, it might also be a compatibility issue?

WP 6.0.1
Latest version of CartLift.
PHP 8.0

Looking forward to your reply!

I had at least 2 customers who finished the payment and got the abandoned cart emails anyways, and I can confirm this in my email logs, that the abandoned cart sequence was sent after the woocommerce order confirmation.

Also orders that show up with failed payment in WooCommerce did not get the cart abandoned sequence. So it seems the recognition of an abandoned cart is not working the way it should. Any help on that?

Hi!

I’ve been testing your plugin and currently have campaign emails disabled, since I just want to be notified of abandoned carts to get a sense of the no. of abandoned carts on my site. I’m still thinking about my follow up strategy.

Anyway, I have the Disable campaign emails for purchased products option enabled but that only seems to count for campaign emails.

Till now, all completed purchases have been marked as abandoned by the plugin. And I received an email notification about an abandoned cart, right after each purchase was completed.

Is it supposed to work like that? If so, then what’s the added value of the option?

Thanks,

Daan

All Emails are Sent twice to Customers

https://ibb.co/sHhndh0

i was testing this plugin but email template does not looks good. The images are too big when are supposed to appear an small thumbnail.

i didn’t found any option on settings to control image size

We upgraded to the latest version 3.0.5 and got hit with a lot of traffic and the database locked up with this error. We use EDD for our cart.

ALTER TABLE saur_cl_abandon_cart MODIFY COLUMN status ENUM( ‘processing’, ‘abandoned’, ‘recovered’, ‘completed’, ‘discard’, ‘lost’ ) NOT NULL DEFAULT ‘abandoned’

Any thoughts?

Hi
I have just downloaded this and am playing around with the settings. There is a box that I can’t move which is over the change colour bit – can I send you a screen shot.

But it looks as if you can only change colour on the Email checkout button and not the Email header?

Is there a list somewhere of all the merge items you can use?

Thanks

Amy

When I send an email, in the title I see this:
D￡D?? a€| ??DμD±Dμ D?Dμ ??D′D°D?D?? ?? D·D°DoD?D???D????? D?D?Do??D?Do?? D2 Xyative shop
should see this:
Упс… ?? тебе не удалось закончить покупку в Xyative shop ??

https://joxi.net/zANG6Goi88Qykr

In the email body all ok without a problem.

Hello, is it compatible with WPML?
For instance, can I set up a campaign for Spanish site customers and another for English site customers?

Hi,
Nice plugin. Thanks.
I use EDD.
All sales going to abandoned. Also the completed.
How can I debug that? Maybe my firewall block some bot?
Cheers,
Bill

1. I don’t know where the $49 price came from.
2. The total doesn’t match.
2. The $99.50 total is correct.
3. The product title doesn’t match the $99.50 product.

Using EDD

View post on imgur.com

It always shows as purple 6E42D3 and there is no settings to change this or the text.

It turns we’ll into we\’ll and also messes up symbols:

View post on imgur.com

View post on imgur.com

• This topic was modified 3 years, 9 months ago by Scott Paterson.
• This topic was modified 3 years, 9 months ago by Scott Paterson.

Using:

remove_action( ‘cart_lift_email_header’, ‘cart_lift_email_header’,10);
remove_action( ‘cart_lift_email_footer’, ‘cart_lift_email_footer’,10);

in theme functions.php does not work. Is there another way to do this?

• This topic was modified 3 years, 9 months ago by Scott Paterson.