I have installed wp forms and setup connection everything working with connection, mapped fields what value do I give the form submit button on contact form do I still send it to an email address?
]]>Is plugin compatible with fluent forms?
]]>Hello,
Is it possible to display an error message if there is an error with ZenDesk ?
When I got an error (shown in Zendesk Log tab), the form still display the success message.
Thanks
]]>Hello, I’m using contact form 7 with cf7-zendesk to create a ticket from the contact form.
It seems like description field from zendesk must be required not empty. However, I want my user (customer) can omit the description becuase I’m passing other fields (question type dropdown and etc)
I know I can do that by forcing the user to put some text values in the description but I don’t want to because it will make my user experience bad
Is there a way I can do that by configuring in cf7-zendesk plugin? (I’m using pro version)
I even tried to hijack by installing my custom plugin with below code but i got fatal error when i tried to activate it
<?php
/*
Plugin Name: MWS form default description
Description: never leave empty description field in contact form 7
Version: 1.0
Author: Johnny Ilmo Koo at Kooslab
*/
function set_default_description($contact_form) {
$submission = WPCF7_Submission::get_instance();
if ($submission) {
$data = $submission->get_posted_data();
if (empty($data['your-message'])) {
$data['your-message'] = 'no detailed description';
// Update the posted data with the default description
$submission->set_posted_data($data);
}
}
}
/* Before sending contact form using contact form 7 plugin,
* if description field is empty, set default value because zendesk requires it*/
add_action('wpcf7_before_send_mail', 'set_default_description');Hi,
We are testing the plugin,
The feed works fine and I can see we are connected to Zendesk from the API from the WP dashboard and can map the form, we have a user with Admin privileges but when submitting the form both for new “user” or “ticket'(we tried both) we are getting error {“title”:”Forbidden”,”message”:”You do not have access to this page. Please contact the account owner of this help desk for further help.”}
Thanks for the plugin and the help!
]]>Hi,
I tested the free version that is awesome! I need to map cf7 to Zendesk Custom fields i saw that is available in the pro version.
I only need it for 1 site, is it available with the 59$ version?.
Best regards
]]>connecting zendesk account to contact form 7 zendesk, but receive API token is not valid each time i try to connect the account.
]]>Is there a way to add a file upload to this form?
]]>Hello
I was able to connect to Zendesk and to map the fields but when submitting Form, nothing is created in Zendesk.
The Zendesk Logs page is empty.
What should I check to debug ?
WP 5.9 + CF7 5.5.4
]]>Hello,
I have a question about one of the features of your addon.
I would like to know if your “Contact Form Zendesk Pro” addon sends the message added to the contact form automatically to Zendesk? or Do I need to push them manually?
Thank you
]]>I have the pro version, how do I hide the CRM Perks menu? Spam my freebie fine, but this is irritating in a premium version :<
]]>Hello there
I try to setup my Zendesk-Account with your plugin. I added an API-key from “Zendesk > Admin > Channels > API”. When I click on “Save settings” or “Test connection” within your plugin I get back a message “API Token is Not Valid”.
Do you have an idea why it doesn’t accept my API-key?
Best regards
Daniel
Hi,
I am having trouble creating a new feed.
When filling in the data: feed name, zendesk account, select contact form, I can’t see step 4.
Please help us
]]>How can you manipulate the entry-id?
]]>Hello,
is there a way to prevent to receive twice the email from the same form submitted, one from Zendesk about the ticket created, and the second from CR7? It’s pretty annoying.
Best Regards
Kevin
Hello,
Thanks for the very fine plugin.
I have just started using it and I am wondering whether I would be able to map a value from a Contact form 7 dropdown to a Zendesk ticket priority. If so, how exactly?
I will be grateful for any links to further documentation.
Many thanks!
Best,
Simon
]]>Hi, I am developing one site in local and i have created a contact form for the same … problem is when I add range slider along with other fields as follows
[range* your-budget min:10 max:100000 step:3 class:required "10"]
its showing the message always as …
One or more fields have an error. Please check and try again.
even when range is selected. If I remove this range slider then contact form submits nicely. Do not know how to resolve it. Please help immediately.
]]>