Rating: 5 stars
We set up WP Charitable as a way to fund our church’s mission trips. They have consistently added new functionality, and their support is amazing! I would highly recommend this plug-in to anyone looking for this functionality.
Keep up the great work WP Charitable team!!!
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Just like everybody says, great value and great support. We moved from another plugin and have found the set up really easy. We had one small support request and it was handled quickly and professionally.
We are impressed by the simplicity of the donation form and process, which means more completions for our non-profit clients.
Good integrations make linking with Mailchimp and payment platforms nice and easy. I’ll be recommending Charitable to every new client that wants to do online fundraising.
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I inherited the plugin in a website redesign. It is easy to work with and felt very intuitive. While working on development, I ran into an export/import issue and reached out to Charitable support. David Bisset and his team were fabulous. Kind, responsive, patient and so very helpful. They not only helped me solve the issue but when I had to do some extra steps to basically remove all the donations (there were over 5000 records) and re-import, they suggested another plugin and helped me with that one! I am so impressed and can’t say enough about how awesome and helpful David and his team were. Thank you so much for all your hard work!
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Fantastic support
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This is a great plugin, and the support has been excellent
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This plugin has been amazing for our ministry website. The support is just as amazing! Just recently we had to update the plugin, but something went awry during the update. I reached out to Support, and David promptly replied and had it resolved in no time. Additionally, I had a few other tweaking questions, and David was prompt and generous with assisting me with that, as well. Highly recommend this plugin and this company!!!
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Charitable plugin is super easy to set up on your website. You can make beautiful user-friendly donation page. Thank you Charitable team!
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The plugin is great but it freezes the site every time I tried to add the Terms and Conditions page through Customizer.
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satisfied
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During my 4 years with Charitable, I’ve had nothing but a great experience! The plugin works flawlessly, but what really sets these guys apart is SUPPORT. They respond quickly and are extremely helpful to someone who sometimes struggles with implementation details. During these 4 years they’ve made consistent improvements and have been very willing to assist with adapting to the needs of my individual circumstances. Can’t recommend Charitable highly enough.
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Great plugin even better support!
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We LOVE this program and plugin! We had an issue that needed support recently. David was tenacious in finding a solution and communicated daily to get this resolved for us. Can’t recommend this enough!
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good plugin, works fine.
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UPDATE: The issue seems to have been related to the website server. After cloning the website to a different server, the critical error went away, which also took care of the styling problems. Their support team reached out within hours of me leaving this review, so given all that, and how much you can actually do with this free version of their plugin, and think they deserve 5 stars!
We are using the free (Lite) version of this plugin. We just wanted to create one simple campaign using PayPal, but every time we finished building a campaign and previewed it, the styling looked weird and at the bottom of the campaign there was a “There has been a critical error on this website” alert.
I tried to embed it on an existing page of ours, and then that entire page became inaccessible due to a critical error, and the only way to access that page, even in admin mode, was to disable the Charitable plugin and then delete the embed block.
I tried using the shortcode, but no matter how we published or re-published the campaign, whether in standard or legacy mode, all that showed up on the website was a simple, bordered box with the text, “This campaign is currently in draft mode.”
Finally, in the WordPress description of the plugin, in the opening paragraph, it says, “Add a simple donate button…” What they fail to mention is that it is easy to “add a simple donate button” to a campaign, but there is no simple way to add just a donate button to a page or post. You can try to embed a campaign into a page or do so with a shortcode, but you can’t simply add a Donate button to any page.
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We wanted to go from a donation Paypal page to an integrated solution. Charitable plugin did just that and more! We were able to replicate the donation form as initially needed and also was surprised to see the extra features!
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Love this plugin and the support team as well. I have opened a few tickets with support, asking how to do something, and I always get a quick clear answer. If what I’m asking to do isn’t supported yet, they help understand my needs and have implemented the feature in a future update just two weeks later!
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Easy to setup, works great as a fundraising platform! The after sales support is also excellent.
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We recently installed and configured Charitable and it covered almost everything we needed. We asked for assistance in adding a list tag when creating/updating a contact in Mailchimp and within a day the dev team had added the required hook to the Mailchimp integration plugin and released an update! They even wrote and provided a code snippet to get it working in our application.
You couldn’t really ask for anything more from David and the team! Thank you so much for all of your help.
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Great Support and friendly team!
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We’re in the early stages of implementation, and the support team (especially David) have been helpful each and every step of the way.
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Lightning fast response time!
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I am very happy with how supportive the WP Charitable team is. Went beyond expectations to troubleshoot and fix issues. Thank you!
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Funktioniert bestens! Ich bin sehr zufrieden
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I’m new to Charitable, but so far the plugin(s) have worked well and I’m excited to start collecting donations for our not-for-profit organization. The biggest thing that impressed me is the excellent support provided by David as I encountered issues early on. Fast and responsive, open about explaining what was happening, and provided a fix.
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We have been using this plugin on our website for our small animal charity for several years now and it is a great tool. Very flexible, lots of options, great value for money. Probably the best recommendation I can give is that our donations increased 5 fold after installing Charitable – people like online activities to be easy and the plugin in does that for charity donations.
On the odd occasion we have had tech issues with it, the service has been prompt, friendly and effective. This includes helping me, as a none techy person, to solve an issue that wasn’t the plugin, but was affecting its operation and stopping donations being made.
I cannot recommend Charitable highly enough, worth every penny and then some!
Rating: 5 stars
Great plug-in and I can make it work exactly how I want within my site. Customer service is always on top of any questions I have!
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Whether you active Stripe or not it loads on all pages and posts. You need to use asset clean up to get rid of it. If not it will slow your site dramatically.
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An amazing plugin if you are looking to raise funds for your non-profit organization, without getting killed on transaction fees! Charitable provides an “A la carte” & bundle pricing for loads of add-ons, making the initial cost very reasonable, while having peace of mind that, as your organization grows, you can quickly and easily add more options.
The plugin is also highly customizable, through the use of snippets. I am not at all code savvy, which can be intimidating, but the customer support at Charitable is absolutely awesome: They are fast, immensely patient and always make sure that any issue is quickly resolved.
Highly recommended!
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My client is a non-profit that was seeking an easy, but powerful and attractive way to accept donations on their website. This was the perfect plugin.
I had a question about customization and Eric was really fast and helpful … definitely a great choice!
Thanks Eric!
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I appreciate the support the team provided. I’m new to coding and had to depend quite a bit on the support team.
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