Hi there,

I am trying to setup a pre-requisite on a module level, so to the actual scorm or video, not the chapter or course. But when I save, the setting resets itself.?I have the multi-tree extension, so I have the course on another tree and I don’t want the quiz I have for that course to be visible straight away, so I have added it to another tree.

Problem path: /wp-json/cluevo/v1/admin/users/paged/0

For each user in the JSON response (only 50 users), the groups contains the the list of ALL user ids. Fairly sure it’s not even used. I see the groups are loaded in parallel and also contain the list of all user ids.

In my case we have more users (~10k), and the response for the 50 users for the first page takes over 1 minute to load and it’s over 7mb in size. Each list of user ids is 70k, and each user is in 2 groups resulting in 7mb (70k * 50usr * 2grp) of junk.

Since it also takes one minute to load, I’m confident you query for the group names for each user. I only have 3 groups. This operation even with junk data should not take more than 5 seconds.

The only problem I have with that page, is that I have to wait 1 minute to access the permissions tab. I don’t need the users tab loaded.

Hello

I tried submitting this support request through the ticketing system but it seems it is not working. Please let me know an email adress I can send the necessary files to. This is the support request I wrote, but it references files I can’t make public on this thread:

When uploading certain SCORM modules, I notice some of the content is not shown. I have managed to get a more detailed view of the problem.

It seems like the animations aren’t started, and therefor some content wasn’t showing. I managed to find a workaround to make sure the animation wasn’t required by changing the CSS code within the SCORM module before uploading. Not ideal, but that worked.

The second issue was that the video included in the SCORM module also isn’t showing. I think it might be a JS error. The SCORM modules are downloaded from a trusted source, so the source code should be fine, but something during the installation process seems to go wrong during the process. I have attached one of the not-working SCORM modules: bel-rai-toegangsbeheer-gegevensdeling-vip-bel-rai-non-cot-sept-2023-scorm12-uohqyy6f (1).zip

This SCORM module does work, but doesn’t seem to have a video, and perhaps therefor any errors don’t show up: bel-rai-screener-inleiding-en-algemene-principes-scorm12-gBZkBCE6.zip

I have also attached some screenshots. The SCORM module does upload, it can be added to a course, the course can be opened all without issue. It’s just that the visual side for the visitor isn’t alright.

I have also attached the source code of the webpage of the screenshot. The SCORM module does upload, it can be added to a course, the course can be opened all without issue. It’s just that the visual side for the visitor isn’t alright.

Could you please let me know what could cause this issue? If there are any other files I should give you, please let me know. I hope we can get this error resolved smoothly.

Hi, you guys did a big update to Cluevo a couple of months ago and ever since then the export on the Reporting > Progress page no longer works for WordPress roles that are not an Administrator. It used to work and I have tested every capability for the roles since, but even with everything ticked on just like an Administrator, the user in that role can still not export the report. Could you look into this, please? I don’t want to give everyone who needs to run the report Administrator access.

I have Cluevo on various website and this is the same on all of them.

Thanks

Tanya

Q: Can i use Webhooks in Cluevo when using a SCORM? I would like to trigger a webhook to send data to HubSpot and trigger an action there on completion of a course added to Cluevo as a SCORM file.

Q: Will i be able to trigger a certificate on completion of a course that has been added to Cluevo as a SCORM file with the premium add on?

Q: If I can trigger a certificate does the certificate have the ability to pull through user variables such as First Name, Last Name from the WordPress database (ProfilePress), and display them on the completed certificate?

Q: Are there better reporting options with Cluevo? Currently we can only export the Progress tab and it puts all of the information into one single Excel field per record, meaning it’s impossible to work with as the data is all bundled together.

Hello!

Is there a functionality in the lms to give access to the users in a definite period of time?

• This topic was modified 8 months, 1 week ago by odjuluun.
• This topic was modified 8 months, 1 week ago by odjuluun.

Please note that I tried to send this request through the CLuevo ticketing system but got a 406 error – a security exception. I have no idea why this happened (a couple of times) related to mod_security. I have not had any problems before or with anyone else as far as I can tell. Anyway I hope this will be accepted here.

Hello

I have not played with Cluevo for a long time but I am thinking of using it largely because it supports SCORM. I have had other questions about adaptive learning that are still unanswered but this question is much impler.

In the Learning Tree I add a module to a chapter/section. It appears in first place in the list of modules. I then move it down, say, to second position. I expect it to stay there. I click ‘save’ at the bottom of the Learning Tree page but when it refreshes the page, the new module is in first position again. No idea how to solve this.

In addition the modules do not all appear in the modules list inside a chapter. Not sure if this means that modules are set in linear fashion or whether I can use them in free-form mode and in any order.

I believe the user settings/permissions are correct.

This is getting pretty frustrating and I would appreciate some assistance.

I must be doing something simple wrong.

Thanks

Andrew

• This topic was modified 8 months, 2 weeks ago by mlapl1.

Hello,
I looked in the forum and only found a 2 years ago post saying it was not possible but part of the future features for the plugins.

I would like when a user gets the X role in Worpress it automatically gives the Y role in Cluevo.

I guess a PHP function could do this but I am not really familiar with thos functions and how they work.

I already have this code that enables people who purchase a specific woocommerce product to add to “customer” role another one “Cluevosuperuser”…in worpress user management role.

Could I adapt it so that the role is in cluevo instead or add a function that adds a secific cluevo role based on wordpress role ?

/**
 * Snippet Name:	WooCommerce Change User Role After Purchase
 * Snippet Author:	ecommercehints.com
 */

add_action( 'woocommerce_order_status_completed', 'ecommercehints_change_user_role_after_purchase' ); // Order Status must be Complete
function ecommercehints_change_user_role_after_purchase($order_id) {
    $order = wc_get_order( $order_id );
    $items = $order->get_items();
    $eligible_product_ids = array( '128', '31', '69' ); // Only change if any one of these product IDs are in the order
    foreach ($items as $item) {
        if ( $order->user_id > 0 && in_array( $item['product_id'], $eligible_product_ids ) ) {
            $user = new WP_User( $order->user_id );
            $user->add_role( 'Cluevosuperuser' ); // The new role is added
            break;
        }
    }
}

Thanks a lot

Hi,

I use CLUEVO LMS with SCORM-type learning.

I am using Multi-Tree Extension for two languages and would like to know if I can get a one-merge report of which user completed those learnings.

• This topic was modified 10 months, 2 weeks ago by yuee.

Hi,

I’m having an issue where chapters that are locked and hidden from users are still included in the status count. Meaning they can never get 7/7 as two are not visible to them. I have also changed the wordpress pages of these chapters to ‘Private’, but they are still included. Is there a way to only have visible chapters and modules included in the status count?

• This topic was modified 11 months, 2 weeks ago by adsmar87.

hi

do you have php function that add permission to specific user

like

add_cluevo_permission($user_name,$item_id)

I’m using shortcode [cluevo item=”16″] to show course on pages and it’s all setup to use iframes, yet I get a div with id=”cluevo-module-lightbox-overlay” at the end and it’s messing up with the visuals.

I am using this css to get rid of it:

#cluevo-module-lightbox-overlay {
    display: none !important;
}

Is there any point in having that visible? Or is there an option I missed?

Hello,

I have a notice when a non logged user tries to see the page containing the courses.

Notice The course index is empty.

OR (depending on the settings)

Notice  The course index is empty or you do not have the required permissions 

I checked the permissions (for the guest role) and I tried changing the index in the settings with no luck. I do not have this issues with the logged / admin users. I saw one post with the same question but it was a permission issue.

Thank you in advance.

Typo in cluevo-lms/styles/templates.css?ver=1.12.2

iframe#cluevo-module-iframe{
    width:100%;
    min-height:500px;
    height:100vhmin;
    border:none;
}

Hello Cluevo support team,

I am looking the place to set up the schedule a module or a chapter to some specific learners (users) when only granted user can learn the module/ chapter in a define duration (start date-end date). Please help me to guide how to do it?

Many thanks for your support,

Hello Guys,

I have created the course with scorm pagekage successfully, display the course list, but I am finding in several days the place to input the course text summary, thumbnail, full description for course list item and course overview display. Please help me to figure out it. Many thanks,

Hi dear,

After install on Multisite, its work on main site but not working on other mini sites.

Get this error also on learning management admin page:

Warning: Attempt to read property “ID” on null in?/home/folder/myDomain/wp-content/plugins/cluevo-lms/admin-views/plugin-settings-page-lms.php?on line?126

I ues with Scorm lms, it’s was upload to:

wp-content/blogs.dir/3/files/cluevo/modules/scorm2004

3 is id of miniSite.

I have a scorm package displayed using Cluevo. It displays for free so it is assigned to the guest role.

When I browse the site as a guest (not logged in) user, reporting is not collected. Is this possible to setup? or is some additional step to allow reporting to work with guest access viewing?

I’m looking to purchase the premium version of this plugin to host my SCORM courses but I have a couple of questions:

What themes work with this? I.e., can I install the WPLMS theme for example and use this plugin?

Does the Cluedo plugin recognise and track completion for quizzes within the SCORM file?

Is there a way to set a non-admin (such as an editor) as a trainer and course creator?

A user learning progress for the previous attempt gets wiped when a new attempt is completed. The first attempt reverts back to a ‘not started’ status with no score. please see screenshot.

This happens for all users, every previous attempt data gets lost. I have tested this on two of my websites.

My current settings are to show the course is an iFrame and always resume existing attempts.

• This topic was modified 1 year, 4 months ago by tanyarts.

Bonjour, lorsque je lance un module scorm sur mon site, j’ai le message d’erreur ” ERROR la vérification du cookie a échoué”. Les navigateurs semblent pourtant bien paramétrés. Merci de votre aide.

Привет. Как я могу включить модуль scorm, который находится в другом репозитории?

1. We want to use this plugin with no user permissions – open to all viewers who access the link. A user can view the course videos with any browser EXCEPT Chrome Incognito or Safari (with default settings) – both of which display this error when you try to click a course.
   
   MissingKeyMissing Key-Pair-Id query parameter or cookie value
   
   Is there anything we can do to avoid this?
2. And if this is intentional design (because of user tracking), we have also tried to make a simple user with open permissions but can’t get a login page to display to get someone enter the username. Please let me know the correct settings to use to achieve this workaround.

• This topic was modified 1 year, 8 months ago by mcrosbyme. Reason: clarification

hi

is it possible to add an nevigate (next , prev) or even a progress bar on an item with chapters?

While this is not an impediment in any way, I have discovered that my server is reporting database version in this way: “5.5.5-10.6.7-MariaDB-2ubuntu1.1-log”. Causing a notification to show up backend.

Here: https://www.php.net/manual/en/mysqli.get-server-info.php accoring to user contribution Windows environments may report an extra 5.5.5 in version. My server is using Linux and apparently this was fixed in PHP release 8.0.16 (17 Feb 2022).

Looking at how wordpress reads the version I have found this code $wpdb->get_var( 'SELECT VERSION()' ); in class-wp-site-health.php file. They are taking into account if server is MariaDB and compare the version against 10.0. This seams to be a better way of doing it.

A rewrite of the function cluevo_get_mysql_server_version() would be necesary to remove the wrong version warning I have and have better version compatibility going forward.

Hello
Is there any simple way to display something like a student report/progress score using the free version of cluevo. Will the paid version provide details that can be tailored?
Thanks for the information
Andrew

Dear All,
I am wondering what measures are in place to secure content (uploaded SCORM files). I had suggested in the past that storing materials above the root of the server might be very good. In particular, I am concerned that if anyone manages to guess the location of the SCORM file, they may be able to see or download it. For example, if they guess: https://xyz.com/wp-content/uploads/cluevo/modules/scorm2004/cloze_lectora01/a001index.html (the index file for a SCORM module) they will be able to semi run the file despite LMS API errors.
What suggestions do you have for securing access to this resource?
Thank you for your help.
Andrew
PS I will ask another question separately about reporting of scores.

Hello,

In the documentation you indicate that you can import a demo of a course, but the link does not really appear.

Doc:
https://wp-lms.cluevo.at/documentation/
https://d.pr/i/oZa6Ov

I have tried in two installations and the link does not appear.
https://d.pr/i/oIISV9

Thanks!

Hello,

Is it possible to change the permalink of

…t.com/cluevo/lms/my-learning-tree/course-xxxx

to
…t.com/course/course-xxxx

Thanks!