Rating: 5 stars
I have needed customer support on several occasions, and each time I have received prompt, polite resolution of my problems.
]]>Rating: 5 stars
Again and again the Colibri support saved me!
Thanks a lot!
]]>Rating: 5 stars
very good support services
]]>Rating: 5 stars
I work with Colibri for the first time, it took a little to understand it all, but then I realised that it′s a mighty tool and very nice.
Today I had issues, asked for support and some hours later the colibri-team was in the backend of my site and solved the problem.
Fantastic!
]]>Rating: 5 stars
I bought my domain about a year before I ever built the website for it, that’s because I was extremely picky and simply couldn’t find any template that fit my vision. After thinking about what I wanted, I somehow stumbled across a template that would be ideal—it was made by Colibri. Of course, if I wanted to do that I had to pay for it, and in the end I decided it was worth it as it was the only one I found that actually looked the way I wanted it to look.
I’ve had my site up and running for about a year now and I’ve certainly encountered a few things I wasn’t expecting, that was usually with a plugin that didn’t work with Colibri. In most cases, I was able to find a different one that would work, but not in all cases. One case was the forum I wanted, I had tried a number of forum plugins but most were overly complex or didn’t work the way I wanted them to work. After finally finding the right forum plugin, and setting it all up to look correct, there was one big problem: the format bar was missing when posting any new topics or comments. That means people posting anything couldn’t format the text, so no text in bold, italics, strikethrough, different colors, etc., nor could they even add photos or create links from text. This is a basic feature that all forums need.
After reading everything about the forum plugin and trying everything I could, it just wouldn’t work. After some troubleshooting I found that the Colibri Page Builder plugins were the cause. If I disabled those, it all worked… of course, I lost my template when those were disabled. So I contacted Colibri, explained the situation, provided a narrated screen recording, and hoped they could help… and help they did! Colibri ended up creating a custom plugin to resolve the issue between it and the forum plugin. Now, everything works beautifully.
I’ve had to reach out to them for support on other things too, and every time I’ve done that I’ve been impressed with their response time and how quickly and efficiently they solve whatever problem I’m encountering. Most of the fixes usually involve simply adding a snippet of additional CSS, sometimes it’s a little different. But every time, it’s been solved.
I see a lot of forums and complaints about Colibri, and I didn’t know anything about them when I bought the template and lifetime plan. But since I’ve been using this software and template for the past year, I’ve found it remarkably easy to use, easy to customize, and the support is world class. Sure, it has a hiccup every now and then, but that’s honestly fairly rare, the biggest issue I ever encounter is some sort of incompatibility with other plugins—so for that, just search for a different one that does work, or contact their support team. I can’t sing their praises enough
]]>Rating: 5 stars
I was complaining to Colibriwp support about several problems. After much back-and-forth, we discovered that FireFox had all the problems – the other browsers were fine. So now my Colibri is running like a champ! Great templates, great customization options, great support, great price – I’m very happy! Five Stars! Now what’s the problem with FF?? I’m having other problems with them too…
]]>Rating: 5 stars
Sehr netter Kundenservice, der mein Problem umgehend l?sen konnte!
Vielen Dank noch einmal für die wirklich schnelle Hilfe.
Rating: 5 stars
I contacted support because I had several problems on the website, I had deleted blocks by mistake. Support was very responsive and was able to help me solve the problem, I’m very satisfied.
]]>Rating: 5 stars
I try ColibriWP for my own website and I am now using it for 3 clients.
Lots of good functionnality, good components, user friendly.
The ColibriWP support is reactive an reliable (available by email only). They usually respond in few hours or the next day. For now, they responded to all my request. I am glad for that.
Too bad that this template does not offer the possibility to edit single articles or single WooCommerce product. Which led me to also use Elementor.
But if I could choose, I prefer the ColibriWP interface.
Rating: 5 stars
In the meantime we only develope client websites with COLIBRI. Also small ecommerce solutions combined with WooCommerce. There are always compromises you have to handle with when choosing a page builder. Also Colibri can not be that 100% match everyone is looking for. But in connection with this great and fast support most can be handled. Work on to reach the 100%. It’s not that far ;-). By the way: It’s the most polite support team ever.
]]>Rating: 5 stars
I have used the Kolibrie theme before for another website. I love all the features and posibilities this theme has to offer. This is the second time I had a question and like before the answer was fast and my options to resolve the issue clear. This is the reason I suggested this theme for my current employer as well.
]]>Rating: 1 star
I am soooo disappointed by the service of this plug in. The customer service takes many days to reply which is tooo slow and they also reply to HALF of your questions which push you to send emails AGAIN and AGAIN without even resolving your issue. There is no proper assistance AT ALL! Plus the plug in is not compatible with any other plug in which RUINS all your designs… and even worse, they cannot restore your designs that you lost so you have to do them AGAIN AND AGAIN, this is RIDICULOUS!! Also, it is not very complete, many BASIC features are missing such as the carousel (they don’t have a carousel this is just and image next to another) and others… no proper answer from them which is even more disappointing. Better to save your money and use only the free version to not waste your time, money and energy… or go for other Big builders that have a proper assistance. I regret buying they product and working on my website with it for over 2 months, now I need to buy from their competitors and do everything from the BEGINNING!
]]>Rating: 5 stars
I’ve been using Colibri in the full version for 3 years now and can no longer imagine a project realization without the plugin/theme. But you can also build very nice websites in the Lite version.
It is also important that the support responds very quickly and has a solution for every problem so far.
Rating: 5 stars
I really like the colibri page builder. The great templates coming with it, global design schemes, integrated header and footer builder, loading google fonts locally without an extra plugin, as well as good pricing, offering a lifetime subscription.
However, a few functions competitors are offering are missing. For example import/export of reusable sections or having identical sections on multiple pages aside from header/footer.
]]>Rating: 5 stars
I purchased Colibri PRO in Dec 2022 and used Althea to build a site. I recently went back and tried to edit the site and the editor is completely broken. I cannot click on half the menu buttons or in any of the fields on the WYSIWYG editor.
Is this caused by my 1 year subscription running out or by an update? I did notice early on that I could no longer edit from my Mac but I was able to do so from a PC. Now I cannot edit from either. I have automatic updates enabled on so I have the latest iterations of WP, Calibri and the theme.
I do not have any other editors enabled and I am distressed because a client is expecting a change on their Web site which I cannot do.
]]>Rating: 2 stars
The plugin installed along with the template. I went along designing with VERY limited free resources only to reach the footer and learn that unless I paid for the “Pro” version, I had to keep the copyright as it is. Lost 8 hours of work.
]]>Rating: 5 stars
Hello is a good Page Builder perfect for the blogs and showcase sites
]]>Rating: 1 star
I have had to raise multiple support requests asking multiple questions about both the theme and the plugin. Most of those requests have been responded to with one sentence answers, and the team take a very long time to respond. They advertise “Pro” support however I don’t believe the support we are getting is anything like that.
]]>Rating: 1 star
I have tested one theme from this company. Immediately slow down my website, and have no functionality inside. I do not recommend it. And looks ugly. They should be retired. they wasted my time.
]]>Rating: 5 stars
I downloaded colibri last year. I just use the free version ’cause at that moment was enough for what I intended to do. Just today I noticed that in the last month all the features of the free version have been blocked. Even changing the font or color of heading and paragraphs is not allowed anymore. Adding features or boxes in not allowed anymore. Everything has been locked. After a users created 1 or 2 or 10 websites, you cannot delete all this options. This free options are what attracted all this users to your plug-in. Off course now all of this users have (in theory) to buy your PRO version or just change editor. Shamefull
I’m updating my review since the Colibri Team has helped me to fix the issue which was related to conflicts between plug-ins after some update. Everything work as usual now.
]]>Rating: 1 star
Every usable feature is locked behind pro. You cannot change default colors, any fonts, or even copy and paste without paying hundreds of dollars. It’s rediculous.
This plugin is also not compatible with woocommerce as you cannot add any blocks other than the ones colibri uses.
]]>Rating: 5 stars
I use this plugin with Brite theme for 5 months. Even I use Free Version, This is enough for editing my page. I had many problems to plugin but Support services ( Cristian Barbu ) solved my problems immediately. Thank you for this page builder. Have a nice day…
]]>Rating: 5 stars
Cheio de recursos e simples de usar.
]]>Rating: 5 stars
So, I was having issues with the Colibri Theme.
I got very upset because I thought I didn’t receive a reply from support for days.
After 3 days without a reply, I gave them a 1 Star review.
Turns out the emails weren’t getting delivered properly. I have no idea why the first responses never got to my inbox, but they all came through at once.
Yes, I checked the spam and the first emails weren’t there.
Anyhow, all the issues I had with the Theme custom builder was an error from an extension I downloaded about 1 week ago. After two days of back and forth emailing with Colibri Support, (and me getting more upset by the hour) one of the reps suggested it may be an extension- to try another browser.
That worked! Such an easy fix. I’m happy it’s not that the Theme is broken because it’s so beautiful. I’m relieved I don’t have to rebuild my entire website on another theme.
They really worked with me, and never gave up their efforts.
Thank you!
Rating: 3 stars
Hi
I have lately experienced some difficulties in adjusting the page layout, such as margins, through the Colibri Editor. The content on the Colibri Editor (Cutomize function on WordPress) appears to stop updating even when the source code and the content of other editors change. This makes the page layout adjustment difficult, could you please advise?
Rating: 2 stars
Popup de publicités incessants, même après achat du module.
Très aga?ant, ?a donne envie de désinstaller à chaque utilisation.
Rating: 5 stars
I’m glad to have found the Colibri theme and this page builder. I can’t say if it’s that much better than other options, but the support has been very good. They gave me an extended trial and supported me with the development of my site before I’d paid them a penny, including figuring out custom CSS to get my site looking just right.
I accessed the pro version via colibriwp.com and once ready, used their tool to download a full image of my site to upload to my web host – with a few tweaks, my live site is ready to go on the same day I purchased web hosting – marvellous!
]]>Rating: 2 stars
ne prend pas en charge les catégories
et pas de support efficace
Rating: 5 stars
Colibri Page Builder is the best builder that I have used. The predesigned templates and blocks are attractive and efficient. It is easy to turn their template into a customized website.
Even better than offering a great product, they have provided outstanding support for me.
I use Colibri with pleasure and with great confidence in their support.
]]>Rating: 5 stars
The
Colibri PageBuilder
has been a great decision to purchase and build our new corporate website with.
The tool is very functional and intuitive.
The support team is great, even before purchasing the pro version they were impressive. Being someone who worked in the software industry for nearly 20 years, I am not easily impressed – so a big shout out in particular to Givan, Ionut and Cristian for being some of the best support engineers I have ever encountered. ??
To all those review sites that list and recommend other tools and completely omit mention of the Colibri one – you should take note.
I performed more than a month of due diligence and testing in my selection process. IMHO – you are misguiding your users by not including this tool and moreover the company itself for its people, who are a credit to their work. Never seeing something as a criticism, providing timely solutions where they can and adding enhancements to the development queue without duress.
My site scores A, A+ and very highly on numeric scale testing using the plugin with minimal coding and configuration to achieve the end product.
I would reiterate, that having tested so many, as recommended online by many popular sites, both weighted and unweighted scoring across all the required metrics in a software tool, especially for online presence – ColibriWP PageBuilder outranked them all.
To anyone who cares to feel like a true partner to a supplier, I would recommend you do not overlook this great product and the great team behind it.
If you would like any help with your website design, online presence of any kind and to understand the important technicalities in the decision making process, you can reach out to me also – my company provides such services and much more including to those with limited budgets.
I am proud to say that our FIIGURE website was built with the ColibriWP Pagebuilder Pro. If you want to have a look or test drive the site, please reach out to me. ??
A decision I have not regretted for a single moment.
]]>