Return values to thank you page not working

  • Resolved kreativverden

    (@kreativverden)


    7 years, 1 month ago

    Hi!

    When I get the payment to DIBS, everything work fine – the payment goes through to DIBS, and I have confirmed by DIBS, that they try to send the values back to the page called:

    https://www.kreativverden.dk/woocommerce/dibsaccept

    But after 5 trys it stops. I get the “Webpage can not find the page” – HTTP error 500.

    I have tried to change the settings in the permalinks without luck. It seems like I miss setting up this “dibsaccept” page, but I don’t know how to solve it.

    That in practical also means that the woocommerce shop, is placing the order in the “waiting on payment” box, and the customer does not get any feedback that they actually received the order.

    At this current state, have i disabled DIBS, and are running via PayPal in order to obtain business as usual, but I hope that someone can help me!

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kreativverden

    (@kreativverden)

    Does anyone have any ideas on how to solve this issue?

    Plugin Author Niklas H?gefjord

    (@niklashogefjord)

    Hi,

    Sorry for the late reply.

    Make sure to follow the instructions on how to setup the return parameters in the DIBS backoffice setup here: https://docs.krokedil.com/documentation/dibs-for-woocommerce/#5.

    Thread Starter kreativverden

    (@kreativverden)

    Hi Niklas

    I have looked through this instruction more than 10 times ?? I guess my only doubt is regarding the permalinks.

    I have also tried to ask for an E-mail from DIBS, in case the callback fails – I get the following mail (I only copied the beginning due to some information being non-public, if you want the whole message then I can send it by mail):

    Problems using callback from DIBS:

    During the authorization of your transaction number: 1942745222,
    an error occurred on each of 5 attemps on doing a callback to your server.

    Date/time first attempt (mm/dd/yyyy hh:mm:ss): 10/30/2017 00:25:21
    Date/time last attempt (mm/dd/yyyy hh:mm:ss): 10/30/2017 04:45:01

    The error on the last attempt was: Http error – response status: 500
    (see https://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html)

    Merchant number (DIBS ID): 90233999
    Shop name: Kreativ Verden

    —Begin of listing of request (contents of the URL that was attempted called):
    POST /woocommerce/dibscallback/ HTTP/1.1
    Host: https://www.kreativverden.dk
    User-Agent: DIBS
    Connection: close
    Accept: */*
    Content-Type: application/x-www-form-urlencoded
    Content-Length: 1485

    orderid=26&paytype=V%2DDK&cardnomask=XXXXXXXXXXXX4443&cardcountry=DK&cardprefix=457197&acquirer=PBS&accepturl=http%3A%2F%2Fwww%2Ekreativverden%2Edk%2Fwoocommerce%2Fdibsaccept%2F&agreement=

    Thread Starter kreativverden

    (@kreativverden)

    Hi Niklas

    Any ideas on how to proceed?

    I guess my next move will be to cancel the agreement with DIBS, unless I get a solution during the next week.

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
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