Hello everyone,
I am following Building AI-Powered Chatbots Without Programming course offered by IBM Skills Network through Coursera. A part of the course includes deploying a chatbot to a website made through WordPress.
I have deployed my chatbot and received the following message.
“Your chatbot has been successfully connected to your WordPress site. Browse your website to see it in action.”
However, once I visit my website, the chatbot is showing:
“Something went wrong.Cannot process your message. Try again later.”
Please advise.
]]>Here is the screenshot to assist: https://www.canva.com/design/DAFqkR6szDA/6FehY_a2hYJ2YBAHvcVjpg/edit?utm_content=DAFqkR6szDA&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton
]]>Hi, I seem to be having a similar issue to that which others’ have reported. I am attempting to deploy my Watson Assistant to the sample wordpress site but I am getting a 404 error after applying the URL & API Key:
"trace": "6df8e5f2-814f-45bc-b9e5-3e828bfe33e3",
"code": 404,
"error": "Not Found"I have published in IBM Cloud so I’m unclear what else to check; any assistance would be much appreciated..
Thanks in advance!
]]>The chatbot itself says ‘something went wrong, cannot process your message’
]]>Good evening,
Ive the same problem as I`ve read so far from many on the forum:
10: Watson Assistant response error O:8:”stdClass”:2:{s:5:”error”;s:21:”No valid skills found”;s:4:”code”;i:400;}
Im using the new interface, and in the preview, it works fine. Could you help me? Thank you
]]>Hello everyone,
I am following Building AI-Powered Chatbots Without Programming course offered by IBM Skills Network through Coursera. A part of the course includes deploying a chatbot to a website made through WordPress.
I have deployed my chatbot and received the following message.
“Your chatbot has been successfully connected to your WordPress site. Browse your website to see it in action.”
However, once I visit my website, the chatbot is showing:
“Something went wrong.Cannot process your message. Try again later.”
Please advise.
]]>I have deployed my chatbot and i have the follwing message.
Your chatbot has been successfully connected to your WordPress site. Browse your website to see it in action.
once I click the link, the chatbot is showing:
Something went wrong.Cannot process your message. Try again later.
Please advise
]]>When I deploy my chatbot, this is the error that shows up:
Event 632e043a38642, 2022-09-23 19:08:42
#12: Watson Assistant response error
O:8:"stdClass":2:{s:5:"error";s:21:"No valid skills found";s:4:"code";i:400;}The chatbot itself says ‘something went wrong, cannot process your message’
]]>Hello @isarig,
We created this topic as a follow-up to your question ‘Conflict with the Feast Plugin’
https://www.ads-software.com/support/topic/conflict-with-feast-plugin/
The original request:
“The plug-in seems to cause a conflict when used with the Feast Plug In Version 6.5.3 – when both are activated , no images are displayed on my website (https://geometryhelp.net/). As soon as I deactivate the Watson plug-in and flush the browser cache, the images are back.”
We have investigated this issue. It is related to a third party plugin which requires a license. We recommend you to contact support for this plugin to get more information.
Kind regards,
Support for WordPress plugin “Chatbot with IBM Watson”
Hi,
While typing a message in the chat, the chat does not respond. There are bugs in dev tools.
Uncaught TypeError: Cannot read properties of undefined (reading 'safari') at t.value
The plug-in seems to cause a conflict when used with the Feast Plug In Version 6.5.3 – when both are activated , no images are displayed on my website (https://geometryhelp.net/). As soon as I deactivate the Watson plug-in and flush the browser cache, the images are back.
]]>My IBM Watson Chatbot is displaying the following error:
#1335: Watson Assistant response error
WP_Error::__set_state(array(
'errors' =>
array (
'http_request_failed' =>
array (
0 => 'cURL error 6: Could not resolve host: api.us-south.assistant.watson.cloud.ibm.com',
),
),
'error_data' =>
array (
),
'additional_data' =>
array (
),
))Dear Support,
I just installed the WordPress Plugin Watson Assitant. I created the Assistant (using IBM Watson Assistant Lite) and set up everything related to its capabilities (Actions, Steps, Options etc).
Whenever I try to enter the URL and API Key in the Set Up Chatbot Menu of the WordPress Plugin, it says:
Please ensure you entered a valid Assistant URL (404). Click here for debug information.
{
"error": "Not Found",
"trace": "659f9edc-f65b-4c61-a12e-b657d5fd594b",
"code": 404
}I don’t feel confident I am using the correct URL and API Key. First, I took these from the credentials created initially when I started seting up my assistant (IBM Cloud). There, the URL is:
https://api.eu-de.assistant.watson.cloud.ibm.com/instances/XXXXXXXXXXXXX
which is not alike the example URL you have in your screenshots of the WordPress plugin (the “XXXXX…” represent my assistant ID)
Then, as I looked up documentation, I wasn’t able to find a list of assistants on the Watson Assistant Tool-Page. Neither can I find “API Details” in the settings of my Assistant. Is this because I am using Watson Assistant Lite?
My questions:
– Am I using the correct URL (see above)?
– Where can I find the API Details containing the correct URL and API Key I need to provide to the WordPress plugin?
Kind regards
]]>Hi,
We have a site running WPML to provide different locales. We would like to show the assistant on two of the sites (.de and .ch, they are both in German, so the actual assistant doesn’t need translating). One the German version, assistant works fine, on the Swiss version, however, not:
1. When I activate the assistant on a Swiss page, it gets deactivated on the German one.
2. When it is set on the Swiss page, the assistant button appears but the assistant itself doesn’t work. The console shows errors saying “POST /index.php?rest_route=/watsonconv/v1/message 401” and “Error: Message could not be sent. at app.js?ver=0.8.33:15”
Best regards,
Manuela
I cannot see the add plugin
In the plugin side
I am not using dashicons. The plugin forces the use of dashicons, the css is just too heavy and not required on the website. Is it possible to use custom icons instead?
]]>I could not find any sidebar for the plugin. it caused that I could not add any new plugin because the plugin for coming soon page can’t be searched out by the current plugins. I am in my WordPress from the hosting.
]]>The css code below changes the height from below to top but not from top to below. I want to decrease the chatbot box size from top to below but i am not able to do it.
@media (min-width: 640px) {
#watson-float {
top: 0;
right: 0 !important;
}
#watson-box {
width: 35vw !important;
height: 95vh !important;
}
#message-container {
height: calc(100% – 2.75em) !important;
}
}
How to change the delete and minimize icon of the Watson Assistant?
]]>Hello,
The chatbot’s reply is appeared in the UI before the user’s reply.
Example:
(1) Hello, what can I help you with today?
(2) I would like to find out more about the product.
(3) Sure, do you want to know its features?
This is the correct order. However, I am facing a bug whereby it is displayed in the order of (1) -> (3) -> (2) which causes confusion to the user.
Please help
]]>After keyed in Assistant URL and Api Key, I received error as below.
{
“code”: 404,
“error”: “Not Found”,
“trace”: “9b09ce2e-bd39-450e-97fb-f5bccdbb740d”
}
Please advise.
Thanks.
Boa noite,
O chatbot está funcionando perfeitamente no Google Chrome, mas n?o fucniona no Internet Explorer, fui testar para ver, e ele n?o trás nada, n?o inicia a conversa, e nem responde as minhas perguntas.
Vers?o do Internet Explorer : 20H2 compila??o do SO 19042.804.
Podem me ajudar por favor?
Muito Obrigado
Hello,
Is there a tutorial on how I save the conversations in the same database as Watson (MySql), so that I can make a survey of the questions asked on my website, and the questions that remain unanswered?
Thanks and congratulations for the plugin
May I suggest that you consider a setting to send email when visitors chat, but ONLY if the visitor actually types something. I sometimes get email but, upon checking the analytics for Watson Assistant, I find that nothing at all was typed by the visitor. A waste of my time.
]]>Team,
in the plugin configuration we need to provide API key and Assistant URL which are quite sensitive information. It’s easy and straightforward – cool, but…
QUESTION: is it possible for end-user to retrieve API key from: HTLM, JS or cookies generated by WordPress when accessing web page with Web Watson Assistant widget on it?
question is quite important because as far as I can see you are not securing the WA REST API calls using JWT.
guys I will be extremely appreciated if you provide the answer. I’d be lovely if you could elaborate a bit about data flow between end-user web browser and WA service in IBM Cloud for better understanding security issues, if there are any.
Doozer
]]>The plugin setup is done. But the Chatbot is not showing on the page.
There is a error coming inside the plugin:
——————–
Event 601520b0935b0, 2021-01-30 09:02:40
#1: WP-Cron failure
cURL error 28: Operation timed out after 3008 milliseconds with 0 bytes received
Is it possible to configure a user_id context variable so that multiple API calls from the same user or part of the same conversation are metered as a single MAU (monthly active user)? How can I do this?
Thanks.
]]>Good afternoon! We need some help with our Watson Assistant chatbot.
When we test the chatbot on google chrome and start from a blank chat, everything works fine. Yet, we notice that once we restart the PC or close the browser and reopen it, then the chat keeps its history without clearing it. We noticed that the “Clear Chat For New Page” setting is set to ‘no’ because the chatbot is present on multiple webpages and we need the results to be the same if the user navigates between pages. We need the chat to clear once the user closes the browser or restarts the PC.
Any feedback is greatly appreciated !
Thank you
In my database, I have a long list of options that start with watsonconv_. Are these yours?
I am trying to clean up the autoload options and no longer use your plugin. I’m hoping to be able to delete all of these. Can they be safely deleted?
]]>Does not display chat window on custom post types pages.
]]>