For the converkit plugin for woocommerce, I have that the opt-in hceckbox should be checked by default, but it isn’t.?
When the Convertkit/Woocommerce integration plugin is active none of my site’s orders will go through. The sync attempt has been an absolute disaster due to the size of my order database. Has anyone had this issue or have suggestions for what might be causing it not to work?
]]>Hi,
I am trying to send both the first and last name to ConvertKit. When I enable the Billing First Name + Billing Last Name option in the Integration settings, only the first name makes it through to ConvertKit.
I also enabled logging and in the log, it looks like the first and last names are picked up but not added to the array that gets sent over to ConvertKit.
Here is the example from the log:
04-14-2023 @ 19:24:06 - API: form_subscribe(): [ form_id: xxxx, email: [email protected], first_name: Nat Miletic ]
04-14-2023 @ 19:24:06 - API: tag_subscribe(): [ tag_id: xxxx, email: [email protected]]
04-14-2023 @ 19:24:07 - API: purchase_create(): [ purchase: Array
(
[transaction_id] => xxxx
[email_address] => [email protected]
[first_name] => Nat
[currency] => CAD
[transaction_time] => 2023-04-14 19:23:58
[subtotal] => xxxx
[tax] => 0
[shipping] => 0
[discount] => xxxx
[total] => 0
[status] => paid
[products] => Array
(
[0] => Array
(
[pid] => xxxx
[lid] => xxxx
[name] => xxxx
[sku] =>
[unit_price] => xxxx
[quantity] => x
)
)
[integration] => WooCommerce
)
]
04-14-2023 @ 19:25:49 - API: get_forms()
04-14-2023 @ 19:25:49 - API: get_sequences()
04-14-2023 @ 19:25:49 - API: get_tags()
04-14-2023 @ 19:25:50 - API: get_custom_fields()
Hi, we realized today that even when the checkbox is unchecked on our checkout, the user still gets signed up to convertkit. the “Opt-In Checkbox” option is checked. How can we fix this? Thank-you.
]]>I am selling an online course which has its own tag (and subsequently a sequence) attached for that course. However, I wanted to use a coupon for the course to give it away to certain customers, but wanted to tag them with an additional ConvertKit tag. Please create a way to connect to a different ConvertKit tag when that tag is used in a purchase
]]>When we edit a product in WooCommerce, the dropdown for ConvertKit Integration forms, sequences, and tags no longer displays in alphabetical order, making it difficult to find one when there are hundreds to choose from. Is there a way to list these in alpha order?
Running WordPress 6.1.1, WooCommerce 7.3.0, Convertkit for WooCommerce 1.5.5
]]>I have it set to appear in the Order section but nothing is appearing. I am using the Woocommerce Storefront theme. You can add a product form th elink I provided and then go to the checkout.
]]>DeprecatedReturn type of Requests_Cookie_Jar::offsetExists($key) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Cookie/Jar.php:63Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Cookie_Jar::offsetGet($key) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Cookie/Jar.php:73Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Cookie_Jar::offsetSet($key, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Cookie/Jar.php:89Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Cookie_Jar::offsetUnset($key) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Cookie/Jar.php:102Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Cookie_Jar::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Cookie/Jar.php:111Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Utility_CaseInsensitiveDictionary::offsetExists($key) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Utility/CaseInsensitiveDictionary.php:40Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Utility_CaseInsensitiveDictionary::offsetGet($key) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Utility/CaseInsensitiveDictionary.php:51Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Utility_CaseInsensitiveDictionary::offsetSet($key, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Utility/CaseInsensitiveDictionary.php:68Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Utility_CaseInsensitiveDictionary::offsetUnset($key) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Utility/CaseInsensitiveDictionary.php:82Plugin: convertkit-for-woocommerceDeprecatedReturn type of Requests_Utility_CaseInsensitiveDictionary::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice1+wp-includes/Requests/Utility/CaseInsensitiveDictionary.php:91Plugin: convertkit-for-woocommerce
from query monitor
]]>Hi!
I am using WPML on a multilingual website and I would like to subscribe the users in a different tag depending on the website language. Is there a way that this can be done?
Thank you.
]]>Hello,
Can I use ConvertKit to replace Woocommerce order emails like
New order
Cancelled order
Failed order
Order on-hold
Processing order
Completed order
Refunded orderand if yes, can I attach invoice files to them?
]]>I’ve been using Convertkit plugin on my WP site for some time, to tag customers, and send them email sequences based on their purchase as you’d expect.
However, once I’ve created a new tag for a new product, it usually takes at least two days to populate into the product page on WP, and so it’s delaying launches.
Now, 4 weeks ago I created a new tag and it’s still not showing in WP – my question is… how can I push the data / refresh it quicker or instantly when I’ve added new tags?
I’ve already contacted my site hosts, WP, Convertkit support and Woocommerce support – I’m being passed around in a loop!
]]>Hi, we are getting this error in our javascript console when editing woocommerce products. It is preventing us from saving some fields in our products. Here is the error, thank-you.
Uncaught TypeError: Cannot destructure property ‘RichText’ of ‘editor’ as it is undefined
at gutenberg.js?ver=1.9.7.7:38:11
at convertKitGutenbergRegisterBlock (gutenberg.js?ver=1.9.7.7:303:4)
at gutenberg.js?ver=1.9.7.7:18:3
I have two separate issues with this plugin.
First problem:
I have my WooCommerce settings set up to have a checkbox at checkout so buyers can opt in to receive marketing emails. This data is not passed through to ConvertKit. It sends their name, email and product purchased, but I have no idea if they consented to emails.
Second problem:
I have a long list of products I never sell and the buyers of these products are no longer on my email list. I want to delete these products from ConvertKit but there isn’t a way to do this.
In both instances I have contacted ConvertKit about the problem and been told this is a WooCommerce problem and therefore they cannot do anything about it.
Can anyone help? I can’t believe that I am the only person to ever ask about this, particularly the first issue which means I am unable to stay GDPR compliant as I do not know who consented and who didn’t.
If anyone can offer solutions to these problems I would be very grateful.
]]>We are using both the ConvertKit plugin and ConvertKit for WooCommerce. On our website we use WooCommerce Subscriptions> We have it configured so that Convertkit sends an email after the initial purchase, but it is not supposed to send that same email on renewal of the 2nd and 3rd year of the subscription. We are experiencing a lot of students that are getting the initial subscription emails during the renewal, and cannot figure out how to prevent that from happening. Any assistance you can provide would be greatly appreciated.
]]>Perhaps because of a change in WooCommerce, but order properties should not be accessed directly (anymore).
In /components/integration/integration.php on line 308:
change $order->billing_email to $order->get_billing_email().
And on line 307:
change $order->billing_first_name to $order->get_billing_first_name()
and $order->billing_last_name to $order->get_billing_last_name().
Hi all,
I have downloaded the Convertkit Woocommerce Integration via this link but I can’t seem to activate it.
I am getting the following error message:
“Plugin could not be activated because it triggered a fatal error”
Fatal error: Cannot redeclare ckwc_plugins_loaded() (previously declared in /home/customer/www/eenmaatjeminder.nl/public_html/wp-content/plugins/woocommerce-convertkit-1.0.2/woocommerce-convertkit.php:55) in /home/customer/www/eenmaatjeminder.nl/public_html/wp-content/plugins/convertkit-for-woocommerce/woocommerce-convertkit.php on line 58
I have tried the following:
Download & Re-install plugin
Re-install Woocommerce
Check & Update WordPress version (version 5.5.1 now)
Check & update PHP version (version 7.4.8 now)
The plugin is still not working. Does someone have a suggestion on what to try next?
Thanks in advance!
Sincerely,
Jeroen
Love the plugin + convertkit BUT am heavily dependent on the “phone” being pushed to convertkit for some SMS/WhatsApp automations I’m doing.
Any chance you guys would consider allowing us to select a few more fields + map it to a custom field on the page:
WooCommerce > Settings > Integrations > ConvertKit
Next to the “How should the customer name be sent to ConvertKit?”
]]>How can I track what products the customers are buying in Convertkit?
I’m wanting to send out different emails depending on what products the customers are buying but I can’t seem to be able to get information on the products in convertkit.
Is there anyway to do this?
]]>I’ve just opened a new ConvertKit account and imported my entire mailing list. I would like to push my historic WooCommerce data to the new CK account – CK support said this would be a developer question since it involves API capability.
So: is this possible? And is it possible to pull in all existing products so I can get some automations set up without having to wait for purchases? I saw this asked elsewhere in the forum and marked “resolved” but no indication of the outcome.
Thanks
]]>Hi guys,
I’m hoping to get a solution for this order status ‘on hold’ scenario.
a WC payment method that allows customers to ‘pay later’ sets the WC order status to ‘on-hold’ when that payment method is selected (and the order is placed).
When the WC customer pays (often days later), the WC order status is set to ‘completed’.
For 2 of my customers (both CK users) I’d like to be able subscribe their WC order customers to the CK list, and start CK automations based on purchase data, in that ‘pay later’ (on-hold) scenario. So right after the WC order customer places their order. (So not wait until the customer pays, as that’s often days later.)
Currently that does not seem possible with the CK for WC plugin, so I’m hoping you’ll have suggestions on how to achieve that.
(The ‘pay now’ scenario works great, where order status is set to ‘completed’ right away, good stuff :))
kind regards,
Sil
P.S. I also emailed this question to [email protected]
]]>Hi, we are hoping to find out whether or not the Convertkit for Woocommerce plugin will also work well with Modern Tribe’s Event Tickets Plus plugin. This ticket plugin says it completes the checkout process through WooCommerce, but we need to make sure that just like any of our other products currently tagging in Convertkit, that the tickets also do the same. Do you know if this is correct? I tried reaching out to WC but they said to touch base with you since this is a third party plugin. Thanks!
]]>I’ve installed the Woocommerce/Convertkit plugin, following all directions. Products are set up as Virtual. I iuninstalled and reinstalled to reset the API. No products are created in Convertkit tags.
I did a test purchase and that one product was then created.
I don’t want to wait for a purchase to set up a follow-through sequence. I need them all created.
Any advice?
Darcy Pattison
Hi,
I have several subscribers that have purchased products on our site. However, no purchase information has ever been sent. Convert Kit doesn’t recognise any of the products on the site. If I try and set up an automation, and choose “purchase” I am given a “select an integration” option, that says “no results found”, then “select a product” and it says “any product” (I have no option to select anything else).
I spoke to the chat team at CK and they told me that CK doesn’t receive Woocommerce data, but my understanding is that that is the exact purpose of this plugin. Am I wrong about that?
Thanks in advance for your help!
]]>Hi, I’m considering moving to Convertkit. Do you have any plans to update this plugin? It says it was last updated 12 months ago. Cheers.
]]>Once a CK form has been set for a blog category, it is not possible to change back to None.
Steps to reproduce:
Previous selection remains active.
]]>Hi –
I am trying to integrate a sequence after a product purchase. After testing multiple times, the email does not populate on Convertkit as a new subscriber in the desired sequence once the product is purchased.
This is important as the email contains the product (the file type can not be uploaded into WordPress for immediate download).
Please advise
]]>Hi there, this plugin works perfectly when a customer goes to checkout and completes the payment.
However, it seems not to work if I place a manual order (Orders > New Order > Create Order). I took a look at the coding and not sure the manual orders use the same hooks of the standard checkout process.
Can you take a look please?
]]>Hey all,
I’ve installed the plugin onto a client’s website to integrate ConvertKit with WooCommerce, but the Integration page under ‘Settings’ is showing up as blank so I can’t connect them.
She’s using a theme called VamTam, WooCommerce version 2.3.8 and the plugin version I have is 1.0.3
Have I missed a step?
Thanks!
https://www.ads-software.com/plugins/convertkit-for-woocommerce/
]]>