My website started bugging and showing me various 404s after I updated the php, wordpress and some plugins so I tried accessing the backup in hope an earlier site version will function…

Unfortunately, as I was trying to access Cyan Backup it opened a blank page and I received the following error to my email:

Error Details

=============

An error of type E_COMPILE_ERROR was caused in line 25 of the file /home2/kodoaudi/public_html/wp-content/plugins/cyan-backup/vendor/composer/autoload_real.php.

ERROR: require(): Failed opening required ‘/home2/kodoaudi/public_html/wp-content/plugins/cyan-backup/vendor/composer/platform_check.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’)

As of now I’m running the following versions; Wrodpress – 6.41, PHP – 7.4.33, Cyan Backup – 2.4

Thanks ahead for the help as I am trying to help my father fix his site, I am not any expert coder..

This is just a bug report. CYAN backup does not work with PHP version 8. It is unable to remove *.log files needed for backup. Also removing old backups does not work.

Still getting these errors which I had posted about before here:

Warning: mcrypt_encrypt(): Key of size 27 not supported by this algorithm. Only keys of sizes 16, 24 or 32 supported in ..cyan-backup/cyan-backup.php on line 744

Warning: mcrypt_decrypt(): Key of size 27 not supported by this algorithm. Only keys of sizes 16, 24 or 32 supported in ..cyan-backup/cyan-backup.php on line 770

After doing some googling and reading, it seems this is an issue with mcrypt being outdated(??) and no longer playing nice with PHP 5.6+ and to fix this issue cyan-backup.php needs an update to use pad_key() or by manually doing it via $key = $key."\0" which I read about here – https://stackoverflow.com/questions/27254432/mcrypt-decrypt-error-change-key-size

Any way you could test this out and add it to the next update?? I’d be happy to make a small donation for your time and the cause!!

• This topic was modified 5 years, 10 months ago by jsnowbusiness.

After waiting a while for backup to complete, it finishes without problem and even uploads the 280mb .tar archive to my remote sftp server. However, when I extract the archive with 7zip it just has a 0kb wp-rss.php file and there is an error:
Headers Error - Warnings: There are some data after the end of the payload data

If I download the local .tar copy from my webserver it has the same result. Attempting to extract the .tar via cPanel file-manager has a bunch of errors like this:

public_html/wp-rss.php
/bin/gtar: Skipping to next header
public_html/images/main.png
/bin/gtar: Skipping to next header
/bin/gtar: Exiting with failure status due to previous errors

Is this a problem with using just .tar and no compression, which I was using in order to save cpu power on my shared webhost, or is this just a misconfiguration with my host/php? Thanks!

Hi, is there any support for “Google Drive” as a remote repository? Or is it in the plans for the future?

Is this plugin still active and supported ?

I just recently noticed my Cyan Backup hasn’t been uploading to SFTP remote storage during schedule backups. I then noticed that the SFTP passwords weren’t saved in Cyan Backup Options so I tried to re-save the password and got this error after:

Warning: mcrypt_decrypt(): Key of size 27 not supported by this algorithm. Only keys of sizes 16, 24 or 32 supported in ..cyan-backup.php on line 744

Warning: mcrypt_decrypt(): Key of size 27 not supported by this algorithm. Only keys of sizes 16, 24 or 32 supported in ..cyan-backup.php on line 770

Same problem on two sites – however I have a 3rd site running on the same host with same PHP version and it’s not getting an error so I assume it’s not a PHP version issue.

Any ideas?

• This topic was modified 7 years, 3 months ago by jsnowbusiness.

I found that since 2017-05 on my website, there have been a lot of *.sql and *.log files not being deleted in the backup folder. The last backup was also stopped around that time. I have set up the maximum copies of backups to keep is 1. There is definitely a problem related to the space available for the website backup, in which case there may not be enough space to save two backup copies since then (enough to save one copy for sure). Is there any way to prune the last backup before making the new backup if there is enough space for one copy of the backup on the server? At least, if no further backups can be saved on the server, can you make the program also delete the *.sql and useless *.log files to save space?

I have enabled remote options from settings but whenever I make a backup, it will not upload I am using SFTP.

Hello – I have a backup created with CYAN. Please point me to some instructions on how to upload that backup to my WP site and restore all from that.

Thank you!

Hi,

thank you for nice plugin. But I have one question. Could you tell me please where placed backups when archive path set default (/tmp)?

I installed Cyan Backup plugin.

When I started a backup, It is hanging at the last step. (Archiving SQL dump…). I saw the status log and it is showing the same. Since last 3 hours, its is showing the same thing. I tried this couple of times but no success.

Can you help me in this regard?

Hi there,

I started using Cyan for automatic backups, but found the old backups cannot be deleted automatically in my test. What I did in my test is to set “enable pruning” and “number of backups: 1”, and then did two backups manually by hand. The result is that both backups were retained, while I expect the older copy will be pruned automatically when the second backup started. Is the automatic pruning function working in normal cases?

Thanks for this plugin. The backup seems to hang indefinitely on processing up the wp_postmeta table. The table, and thus DB, are I think larger than average for a WP site, with the DB currently totaling about 56MB and the wp_postmeta table at about 32MB. The wp_postmeta.sql file in the backup folder sits at around 17-20MB. Any ideas?

post_max_size and upload_max_filesize are set to 100MB; max_execution_time is set to 3600 sec.

Log file ends with below.

[2016-09-03 06:00:12] Processing wp_postmeta…

The backup happens and the files are saved in the correct file above the root directory but the only files in the .zip archive are the index.php file and the SQL dump file.

The wp-content or wp-includes directories are not backed up in the zip archive with the others.

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Hi Everybody!

I am facing a huge problem out of the sudden. After running the backup for the first time, I was kicked out of the admin backend.

Now I can’t get in again: Access Denied! Error 403!

Since I have no FTP data I am unable to get back into the backend.

What happened? Can I get back into the backend somehow?

I can access the database at least.

Cheers!

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On my self hosted wordpress website, Techno Nutty, I installed Cyan Backup plugin.

When I started a backup, It is hanging at the last step. (Archiving SQL dump…). I saw the status log and it is showing the same. Since last 3 hours, its is showing the same thing. I tried this couple of times but no success.

Can you help me in this regard?

https://www.ads-software.com/plugins/cyan-backup/

On my self hosted wordpress website, Techno Nutty, I installed Cyan Backup plugin.

When I started a backup, It is hanging at the last step. (Archiving SQL dump…). I saw the status log and it is showing the same. Since last 3 hours, its is showing the same thing. I tried this couple of times but no success.

Can you help me in this regard?

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Hello–

I went to use Cyan Backup today and found that the plugin was no longer working. The main plugin page just displays a blank page. However, the options page displays this error:

Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or ‘(‘ in /home/[…]/html/wordpress/wp-content/plugins/cyan-backup/includes/class-cyan-wp-backuper.php on line 4

The referenced line says:

use splitbrain\PHPArchive\Zip;

My site is running WP 4.3.2 on PHP 5.2.17. Cyan Backup version 2.3.

I disabled and deleted the plugin, then re-installed it. Same results.

Any ideas about what might be wrong?

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Backup gets stuck at “Archiving SQL dump…”

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Using Multiple Versions of WP, 3.X and 4.X

I’ve been implementing this plugin on a number of sites, hosted on three – four hosting plans. It’s a great plugin so I’d like to thank you upfront for that.

I noticed on one host, on two different versions (old and new) of WP, the backup process will start automatically after updating settings and it will not terminate, it will just continue making backups until I rename the plugin folder / disable the plugin.

I’ve used this on over 30 other sites on other hosts with no issue. Is there some sort of server/php variable that must be set to avoid this?

Also, unrelated to this loop issue, one thing I did notice is that, if I had multiple tabs open for multiple WP sites (I was installing and running the backups process on a bunch simultaneous, just flipping through tabs), the backup progress bar will appear in all windows. It’s not a big deal, it just made me confused a bit. Maybe there’s a simple fix.

Thanks again, the plugin is great.

-G

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Hi Greg.

I liked very much the modifications implemented in the interface and the bug corrections, bug I noticed that there is no way to stop/interrupt a backup process that was unintentionally initiated.

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Hello,

I have problem with SFTP upload.
Settings are probably ok – on remote server i’ve got zip file but currupted.
SFTP phpseclib will send 84Kb from over 9Mb and stops.

I have read in other topic about SFTP to uncomment debug logs.
They looks ok, but after 52 NET_SFTP_WRITE log has ended.

Any ideas what can be wrong?

Best,
deetmo

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Hi,
what’s the difference between ftp library and ftp wrappers in remote storage options configuration?

Thank you in advance!

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My scheduled backups aren’t being triggered automatically.

I read about this, and I noticed auto backup is going through cron job and tried to disable and enable again but didn’t help.

The backup is being triggered only when I go to WP backend and go to backup tab of the plugin.

Any advices?

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Hi,

is it possible to setup the backup link to be sent in an email?

So if if disaster happens I can just click on the last link for backup and download it and restore

Thanks

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Good Day,

I tried Cyan backup for the first time. The message “Archiving SQL” displays for a long time, I left it running for 15 minutes.

The following message appears in the WordPress error log file:

[29-Oct-2015 06:32:25 UTC] WordPress database error Unknown column ‘comment_approved’ in ‘where clause’ for query SELECT * FROM w5dncd_flag_comments WHERE comment_approved != “spam” ORDER BY cid LIMIT 0, 100 made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array, call_user_func_array, WP_AddRewriteRules->wp, call_user_func, CYANBackup->json_request, CYANBackup->json_backup, CYAN_WP_Backuper->wp_backup, CYAN_WP_Backuper->wpdb_dump, CYAN_WP_Backuper->table_dump

The column “comment_approved” is not found in the table w5dncd_flag_comments.

Please assist to resolve.

Wayne Sinclair

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Hello, me again…

So I had everything working beautifully on my old host.. however, my old webhost sucked horribly so I had to move to a better one! However… I’m running into some issues now.

My old host allowed me to specify a subdirectory for the main domain on the account – my new host does not, so I had to install WP to the root directory then move it into a subdirectory and edit the index.php file like in the www.ads-software.com guide. The problem is.. now my main site tries to backup everything in my ../public_html/ folder. I added all the other subdirectories my secondary sites are installed in to the “Excluded dir” setting like this:

/home/myusername/public_html/EHU/wp-content/cache/
/home/myusername/public_html/EHU/wp-content/tmp/
/home/myusername/public_html/EHU/wp-content/upgrade/
/home/myusername/public_html/BGB/
/home/myusername/public_html/dev-site1/
/home/myusername/public_html/GFP/
/home/myusername/public_html/GFV/
/home/myusername/public_html/HT/
/home/myusername/public_html/JSC/
/home/myusername/public_html/TSD/

but when I save, they are changed to this:

/home/myusername/public_html/EHU/wp-content/cache/
/home/myusername/public_html/EHU/wp-content/tmp/
/home/myusername/public_html/EHU/wp-content/upgrade/
/home/myusername/public_html/EHU//home/myusername/public_html/BGB/
/home/myusername/public_html/EHU//home/myusername/public_html/dev-site1/
/home/myusername/public_html/EHU//home/myusername/public_html/GFP/
/home/myusername/public_html/EHU//home/myusername/public_html/GFV/
/home/myusername/public_html/EHU//home/myusername/public_html/HT/
/home/myusername/public_html/EHU//home/myusername/public_html/JSC/
/home/myusername/public_html/EHU//home/myusername/public_html/TSD/

Any idea as to what’s causing this?

Also, would it be possible to add another section to the plugin’s options like “Excluded dir” but for the opposite use, as in something like “Directories to Backup” that way people in my situation don’t have to keep adding other site subdirectories to be excluded?

Thanks in advance for all your help.

-John

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Loading Issue: Author is using load_textdomain instead of load_plugin_textdomain function. This may break behavior of WordPress, because some filters and actions won’t be executed anymore. Please contact the Author about that.

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Hi there, I have been using Cyan Backup on several sites and its always worked wonders. I’m fairly confident when it comes to resolving problems but this one has be puzzled.

Basically, I have two sites example1.com and example2.com, each accounts are jailed cpanel account created with WHM through I do not have access to the WHM to kill processes and SSH is disabled. They are different sites completely and do not have access to one another.

Now the problem I have is that its attempting to backup on example1.com but its attempting to backup files that simply don’t exist on the server i.e example2.com, its stuck at 33% when I look at the JSON status using firebug. The files its trying to obtain is on another account, and I’m guessing this ‘messed’ as been caused by the server company with a misconfiguration.

So, I’ve attempted all the usual things to STOP the backup but it refuses to STOP.

What I’ve done

– I have disabled CYAN and reenabled.
– I have disabled it, removed it and reinstalled it.
– I cleared all cookies and sessions on the browser side and checked the /tmp/ folder and no backup file can be found.
– I have clicked Clear active backup status multiple times with no joy.
– I’ve phpmyadmin and can confirm that example2.com does not exist in the SQL in any way.
– I have even attempted to remove “disabled=” from the button field so I can click start again and hopefully force a restart, of course this didnt work either.

The JSON POST looks like: 200 OK 465ms

{"result":true,"method":"status","backup_size":"0.00 MB","backup_date":"January 1, 1970 @ 12:00 am","backup_file":"\/home\/example2.com\/public_html","state":"active","message":"Copying \/home\/example2.com\/public_html\/livezilla\/mobile\/configure.html...","percentage":"33"}

Hopefully someone awesome can point me in the direction in correcting this non sense ??

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