Rating: 5 stars
Great and quick support! Was very happy that the first solution they proved worked like a charm!
]]>Rating: 5 stars
Thanks for the custom code
]]>Rating: 5 stars
quick support response to plugin conflict much appreciated
]]>Rating: 2 stars
The Plugin does, what it says and is very strong with it.
But I miss basic features like tracking informations, which I would expect from a shipper plugin. For example, if the shop would get feedback like the tracking site, we would be able to send emails / sms / push / push notifications like “your parcel is on its way” or “is ready to pick up” or, after delivery, “thanks again for ordering, here are your instructions”. I don’t understand why we still need to pay 3rd party companies to deliver this information, which are allready there. Poorly.
]]>Rating: 2 stars
The overall purpose of the DHL WP plugin is nice, but since I have less than 200 shipments per year, I am not qualified to apply for a “business customer” account. However, to select DHL as shipping provider, the Customer Number (EKP) is required, which is not available to private customers/ when having fewer than 200 shipments.
]]>Rating: 5 stars
The plugin does what it is supposed to do, no more and no less.
When we had questions / problems, the support helped us quickly and competently.
Rating: 5 stars
Nothing is working as expected. So much GUI-fails ….. Please use your another Plugin for connecting with DHL.Services.
]]>Rating: 3 stars
I’ve been using the plugin happily for 4 years, but for about 3 months if I mark all orders in the overview and want to generate labels, only about 5-10% are created.
when I go into the order, I can generate the label.
But that is of course not the long-term solution, since it is a very large effort
Rating: 5 stars
The plugin works great now and support is solution-focused, thank you!
]]>Rating: 5 stars
Hello,
What a great plugin. Does everything that we need. It’s simple and fast.
Found a small bug, and the support team were quick and awesome to resolve it.
Can highly recommend to use it!
]]>Rating: 2 stars
activating the plugin when using “German Market” (Marketpress) is not possible (we find a solution but another big problem we see…)!
Ok and after finding a solution for activating the plugin we recognite that the woocommerce order page in the backend is completely empty!
So it looks like that the developers are overwhelmed with this job….
UPDATE: it seems that another plugin was the reason for the brocken oder page in conjunction with “DHL for WooCommerce”: “WooCommerce Cash On Pickup”
UPDATE: it seems that another plugin was the reason for the brocken oder page in conjunction with “DHL for WooCommerce”: “WooCommerce Cash On Pickup” is not compatible -> breaks the order listing page
UPDATE: double postcode field in the order-page in the recipient address area…
]]>Rating: 5 stars
Support is fast and when having issues they solve them fast:)
]]>Rating: 1 star
This plugin is generally pretty poor from the user point of view. It’s better to use their system via CSV uploads.
Be aware when you install this plugin it adds a series of meta fields to your WordPress system, when you delete this plugin all of these meta fields stay there which is just a trashy way to clog up your install.
The developers really need to reconsider the implementation of this plugin. And if they can’t do it properly, don’t do it at all.
]]>Rating: 5 stars
This is so disapointing!!!
Installing the Plugin -> Spending 2 hole days try to get it running -> several error codes but no support and no clear structur why these errors occur -> reading deep in this forum and find out:
THIS PLUGIN DOES NOT RUN UNDER WINDOWS ENVIRONMENT
because the file paths are not windows compatible
I think this Info must be shown on the top where the requirements are listed (like wordpress version etc.)
realy realy disapointing!!!
Update:
After update to Version 2.5.7 everything is fine also for windows-server. Ist needs some time but the support promised a solution and now they delivered.
Rating: 5 stars
The plugin is great and the support works at light speed. I had a little problem with the plugin while using it, the support helped me immediately and solved the problem and immediately released a new patch! I’m really excited. Kudos to the support team and many Thanks!
]]>Rating: 1 star
functions are not implemented as issued by DHL. If you then make a support request about the problem, you get no meaningful answer, except that everything is correct, although the plugin gives error messages.
]]>Rating: 5 stars
Works great and the support was able to solve reported issues very quickly.
]]>Rating: 5 stars
Thanks Shadi, the support was great! Our issue was fixed within a few days.
]]>Rating: 5 stars
I like that there are so much updates.
]]>Rating: 2 stars
I have tested this plugin recently. Overall the plugin offers a wide set of helpful and time saving functions.
However, the plugin does not seem to be cleanly coded. When looking into browser developer consoles it can cause errors and warnings everywhere. It had negative effects on other plugins as well: WP Rocket critical CSS generation did not work properly; products could not be added to shopping cart; payment options selection did not work properly in checkout; many woocommerce functions did not work properly etc.
Even if warnings or errors are shown, the page may still work properly. In my experience though, such warnings and errors may effect Google rankings. Sometimes Google does not even index pages displaying such errors or warnings.
The errors appeared even after deactivating the plugin. I had to delete to get rid of the problems. Afterwards I had to switch to a paid solution which is partnered with DHL.
In case these problems will be solved I am always open to change this review.
]]>Rating: 5 stars
Successful add-on and great support. we recommend
]]>Rating: 5 stars
Needed the support to set it properly but Shadi was really helpful and provide me all the necessary support to make it work ! And it work now perfectly.
but am coming soon with new questions ??
Rating: 4 stars
i’m happy to have this plugin, it saves me a lot of headache dealing with DHL’s homepage.
though it’s not PERFECT and i see some things that might be improved, overall it is very good to have it ??
Rating: 5 stars
The plugin works very well if you want to create DHL shipping labels for your wooCommerce orders within wooCommerce.
But note: it requires you to have a working DHL business customer account.
LABELS
You can create and download the labels either for single orders (within the order details view), or you can select multiple orders in the order overview and create bulk “DHL shipment label”, which means a pdf file containing all the shipping labels of the orders you selected.
TRACKING-ID
Also, you can have the tracking-id of each shipment added automatically to the order and the “completed” email, which I find very helpful.
LOGO
It also allows you to add your logo to your shipment label (next to your sender address), but figuring that out was quite tricky for me.
You’ll have to add your logo in a “Sender” template in the DHL business customer portal, then copy the “sender reference” from the portal and add it to the plugin settings. Sounds easy, but was hard to figure out (DHL customer support folks were unfortunately not ver helpful at all).
DOCUMENTATION (for set up)
Documentation on DHL end in general on how to set it up is a bit poor (could be improved), but that’s not to blame the developer.
Just meaning it took me a while to have it set up and working properly (as needed). I would have been happy about more detailed documentation.
DEVELOPER & SUPPORT
I got good and helpful support by the developer when I experienced issues with the plugin (even if it turned out they were not his mistake).
As it’s a free plugin, please be patient with the developer when experiencing issues.
(Also for at least “advanced” site-owners / devs / admins it can help to create a DHL developers account to be able to check if the issue is linked to DHL itself, instead of the developer – which was the case in my case).
Last but not least, just a heads-up (as already mentioned above):
don’t expect DHL business customer hotline to be too familiar with the plugin. I found out they’re absolutely not able to help with details (e.g. how to get your logo on the label). But that’s again not to blame the developer.
Rating: 1 star
Getting an error message from the plugin (Message Validation Failed) for 3 days now and no one has attempted to fix the problem.
]]>Rating: 5 stars
works well, great support
]]>Rating: 2 stars
Seit dem neusten Update von Woocomerce wird automatisch andere Lieferadresse voreingestellt. Zahlung per Nachnahme funktionert auch nicht, habe mehrfach den Support angeschrieben, aber dort herscht nur das gro?e Schweigen, man k?nnte sagen typischer DHLService (sprich nicht vorhanden)
]]>Rating: 1 star
Packstation not working
seit Jahren die Fehlermeldung, dass eine Postnummer eingetragen sein muss obwohl diese korrekt eingetragen ist.
Aus dem Backend ist somit kein Etikett m?glich. Der Support schweigt still, der angebliche Workaround geht schon lange nicht mehr.
Rating: 5 stars
This plugin is working as described and we’re using it daily. If you need help, don’t hestitate to contact the support – they’re fast and pretty helpful.
]]>Rating: 5 stars
The plugins works fine, but some times issues can’t be avoided. It’s very helpful to have a great support then ??
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