Recorded a video on my phone … did a Submit… and in the website dashboard only had voice and no video

This plugin broke my entire website and caused fatal errors.

https://koalescedesigns.com/wp-content/uploads/2024/05/Screenshot-2024-05-22-at-11.18.20?PM.jpg

Video thumbnail not showing consistently -especially on mobile (safari or Chrome). Justr get a grey background. When tapped or clicked the video does play – but that is moot as it looks broken and no one will click. This is the case on a basic WP theme (Twenty Twenty-Three) – with no plugins. Target theme is Astra – which also shows the same problem even with all plugins off.

Hi, i’m testing the video review from mobile, after recording there is big black box cover the majority of the screen. covering submit button can not be seen. can not even submit recorded video

see the image below

https://drive.google.com/file/d/1f9OvO5ywa58QJX-ydGcJwkkscTtj8K6K/view?usp=drive_link

why the black square box so big?

• This topic was modified 1 year, 3 months ago by rudytj.
• This topic was modified 1 year, 3 months ago by rudytj.

Data from form fields is not stored or saved.

So we do not have any of the form data available when someone submits a video review, spoke to chat support who indicated this was a minor bug and you had it in the backlog.

It would seem to be core functionality and the only reason to upgrade to pro (beyond the limit on number of reviews).

Issue 1: When I click to record a video on my android phone, I only see local videos to upload. There is no way the mobile camera is used to record a video, only to select and upload a previously recorded video. On a desktop (Windows 7) it does work.

Issue 2: After recording a video, I see no possibility to redirect to a thank you page, or show a thank you message.

So far this plugin is a good start but not mature enough to actually use it in a production environment unless both issues are solved.

Hi,

This plugin contains cool features. Would you mind helping me with how I can add a video testimonial to my website?

Thank You.

Hi

Can you show me any video tutorial on how to display the video reviews on the frontend of my website?