Rating: 1 star
I am a paid customer. During our Black Friday sale, live shipping rates abruptly ceased to function. I did not make any changes to my website. It is not the first time something like this has happened; I’ve had syncing issues and also addressed recognition issues causing errors nonstop. No update has been received since I contacted support. Just automated responses from them. This is super urgent. I ditched for Shippo.
]]>Rating: 1 star
I am a paid customer for their service. Live shipping rate stop working for a week while i didn’t do anything on my website including update. (It is not the first time something like this happened) Contacted support couple time still no update. They only reply you with a template email. All reply are the same.
]]>Rating: 1 star
I am a paid customer for their service. Live shipping rate stop working for a week while i didn’t do anything on my website including update. (It is not the first time something like this happened) Contacted support couple time still no update. They only reply you with a template email. All reply are the same.
]]>Rating: 1 star
I am a paid customer for their service. Live shipping rate stop working for a week while i didn’t do anything on my website including update. (It is not the first time something like this happened) Contacted support couple time still no update. They only reply you with a template email. All reply are the same.
]]>Rating: 5 stars
So happy to have this service. Integrates easily, and customer service is fast!
]]>Rating: 4 stars
Good plugin. But bug in latest version. Our store is in “grams”, and it sends the weight of products to Easyship as “kg”. So, a 50g product gets shipping rate for a 50kg product. Have to change line 556 in “class-easyship-shipping-method.php” from “if ( ‘g’ !== $weight_unit ) {” to “if ( ‘g’ === $weight_unit ) {“.
Software team please fix this bug.
Rating: 5 stars
Easy ship was very easy to use, easy to integrate and setup but the site ran very slow.
]]>Rating: 5 stars
This is an update from a 1 star to a 5 star. Easyship now made the plugin compatible with WooCommerce HPOS. The plugin itself is simple, install, connect to Easyship. The Easyship UI on the site is easy to use and simple to understand. Great support.
]]>Rating: 1 star
If there’s a rating for negative stars, I’ll give this company that rating.
You are proficient on WordPress, yet you do not possess knowledge of the default admin login address. My 7-year-old child is familiar with that information. They respond rapidly to my requests, but I think it’s a language thing. Even when I send them a screenshot of their username, they reply with, “I don’t understand what you mean.” The best thing to do is hire a company that is from your country. If you’re shipping from Hong Kong, this is the company for you.
And their support team set everything up about a month ago, and then I got prices that aren’t real. The extra shipping will be charged to your card after I paid and printed the label, what a ripoff!
Then I completely lost all the settings. I went to my easy ship account, and they told me my WooCommerce was disconnected, my client received a price of $7 to ship from my warehouse to an in state client. The package weight was 4 pounds (1.81 kg). I’m pretty sure I’m going to get charged more for this package. I cancelled my account and paid for a membership that only lasts 2–3 months. It was a waste of money and time.
At all costs, avoid them.
]]>Rating: 5 stars
We’ve been using easyship with WooCommerce for about 3 years. It’s never given us a problem. The only time we’ve contacted customer support is for shipping issues such as lost packages so they can follow up with the carrier, and they have been reasonably quick to respond most of the time.
I’ve compared shipping price with some other discount postage providers, and they are similar (all about the same actually). Though you might have to pay annually for a plugin for some other providers where easyship plugin is free.
Customers like that it gives them carrier choices and shows what the import tax will be, if there is any.
The biggest, and really only downside with easyship for Woocommerce is it doesn’t support using multiple warehouses in different regions. So if you have some inventory in Netherlands, and some in USA, you can’t use shipping Zones and Classes to get local shipping rates, or direct orders to the appropriate warehouses. The solution is, use a different postage provider plugin for a different warehouse. This is really a shame, because easyship has warehouse partners with ecommerce fulfillment around the world, but you can’t use more than one warehouse with Woo.
Rating: 1 star
I followed all the installation instructions to the letter but my WooCommerce store would not stay connected. The disable/enable button didn’t work. The plugin was untested with the current version of WordPress and hasn’t been updated in 7+ months.
]]>Rating: 2 stars
with each update comes a surprise. it may or may not mess your WooCommerce (and I have a premium plugin). that is to be expected with plugins overall and is usually fixed had it not been for a terrible customer service. I’m dealing with a representative for over a month trying to fix an error, they won’t connect you with a developer.
using easyship interface is not user friendly, it is very slow and you may get your labels rejected. refreshing your orders can take some time and it is not done automatically (you have to do it yourself every time).
getting an answer to your ticket can also take some time.
i bought it and have regretted it. it’s better if you can find a better solution and save yourself some time.
Rating: 5 stars
Easyship’s website really simplified the process and saved me a lot of money on an international order. I haven’t done a lot of direct sales, but that experience made it a no-brainer when I started setting up woocommerce for future direct sales. The set up was about as intuitive as I could have hoped for.
]]>Rating: 5 stars
Plugin integrates your WooCommerce store to the Easyship platform, easy to use. No issues. Still works with WordPress 5.8.X and WooCommerce 5.7.X
]]>Rating: 1 star
After updated from 0.8.2 to 0.8.4 and found not work with some product filter, report to support and just ask you to uninstall Easyship, no any advise or help and even no sincerity to find out and solve the problem. Poor support.
According to your advise, I have uninstall Easyship.
]]>Rating: 5 stars
Easyship is by far my favorite shipping solution for Woocommerce. I was struggling for a while to find a solution that was easy to use and displayed real-time shipping rates to my customers. Easyship does that just that. Extremely easy to set up and get running. Their customer service is very responsive and friendly as well.
If you’re looking for a great shipping solution for your Woocommerce website, look no further.
]]>Rating: 5 stars
EASYSHIP is a simple and free solution for accurately pulling real time shipping rates and delivering them into our e-commerce site shopping cart during checkout. This allows us maximize our profits by accurately charging for shipping options and providing a multitude of shipping options to our customers. We also interfaced with customer support during our initial build and launch and the EASYSHIP team was very responsive and help fine tune our shopping experience. Highly recommend EASYSHIP.
]]>Rating: 5 stars
Allows me not to stress at all about shipping!
]]>Rating: 5 stars
I’ve used them all from Shipstation to Shippit and have had 10 years in eCommerce experience and nothing comes close to what the crew at EasyShip are rolling out. It’s like Shipstation on roids because their integrated partner shipping rates are REALLY cheap and take that from someone who used to have multiple courier accounts on the “top-level” I just decided to migrate it all to EasyShip. Their paid features are well worth it and if you are a start up and drop them a line I’m sure they will even hook you in a bit of a discount!
]]>Rating: 5 stars
Great shipping solution. Great customer support.
]]>Rating: 5 stars
Great shipping solution. Great customer support.
]]>Rating: 5 stars
What a breeze to set up & so easy to change orders on the go. Links with our warehouse easily & makes our worldwide expansion happen much sooner than we thought possible
]]>Rating: 5 stars
We searched for weeks trying to find a plugin that supported automated shipping costs and included features like tracking and insurance for all carriers. Not only does EasyShip do all of this, it’s free to use. When we ran into a problem during setup, Hiromi, one of their reps gave us a call and walked us through the entire platform. Would recommend this plugin to anyone looking for the above.
]]>Rating: 5 stars
An absolutely great plugin supported by a friendly team who are always there to help. Couldn’t recommend Easyship enough. BRILLIANT.
]]>Rating: 5 stars
I’m new to word press and had Easyship plugin installed on my website. Information is very informative. Easyship should be installed on all small business
]]>Rating: 5 stars
User-friendly for shipping solution! Worth to try!
]]>Rating: 5 stars
We have just started using easyship for international parcels. We found their dashboard easy to use and their rates are the best we have found shipping internationally from Australia. David from easyship has been super helpful and proactive at following up to see if he can resolve any questions for us. Will definitely keep using!
]]>Rating: 5 stars
Their support team has been fast to respond. The connection for integration to websites is clear and the CSV is simple to use and download.
]]>Rating: 5 stars
If you’re looking for an easy way of offering a variety of shipping options to your customers, look no further. Easyship dynamically calculates shipping for both local and international sales and beyond that, manages the entire logistics flow from sale to delivery.
There’s always room for improvement (quicker access to customer service) but EasyShip has things figured out even when you don’t. Recommended!
]]>Rating: 5 stars
My experience with Easyship has been a smooth process. They are always available to answer my questions.
The dashboard is not complicated and the online help pages are simple and easy to follow.
The plugin is great….
]]>