This morning I updated the Ecwid plugin, now my client says it’s missing from the dashboard (but it’s still working fine on the frontend). I’ve cleared the site and server cache, logged out and back in, deactivated and reactivated the plugin. There are no errors in the console. The other plugins updated today were Simple History and WP Rocket, I deactivated them both but no change. Help please?
]]>Hello there,
I’m looking into an issue for a client, the site needed an overhaul, updates and security work.
The work itself went “normally” but after all was said and done, Ecwid seems to have introduced some issues. When trying to access “Manage Store” or “Customize Design” in the admin menu, I’m getting the “Sorry, you are not allowed to access this page.” WordPress error message.
Also, Ecwid isn’t available as a menu item in the admin left menu.
I’ve re-uploaded the plugin files thinking maybe the permissions got scrambled somehow but that didn’t have any effect.
I initially thought it could’ve been the htaccess instructions I had added for the security headers the “Site Health Status” was complaining about, but that also didn’t have any effect once I removed the extra code.
Any ideas or clues as to what I should be looking into next?
Thanks in advance.
]]>The checkout button works perfectly on desktop, but it doesn’t respond when clicked on mobile devices. I’ve tested it across different mobile browsers with the same result. Is this a known issue, or could there be a setting I need to adjust?
]]>I am trying to view my ecwid store sitemap. On my main sitemap page located at “mydomain.com/wp-sitemap.xml” there are multiple urls, on of which is “mydomain.com/wp-sitemap-ecstore-1.xml”. When I click this link to further explore my ecwid store sitemap I get the message “There has been a critical error on this website.”. All other links work fine. What could be the problem?
]]>During peak times, some customers are unable to log in to their account. I am unsure if this is a WordPress issue or an Ecwid issue. Most customers can log into their accounts, but for others, they get looped back to the log in page. I have reached out to Ecwid support several times with no response.
]]>Is the plugins compatible with multisite installs?
We have a network with a ton of customers and would like to offer them Ecwid as a reseller. If it was properly tested on multisite, the plugin would improve the QoL for them. Otherwise, they’ll have to manage their site on WordPress and their store from Ecwid’s site separately.
]]>We’re getting problems with lazy loading of our storefront: it initially loads fine, then goes blank on mouseover. This happens even if I save the HTML as a static page and strip out everything that isn’t directly Ecwid-related: https://kingscliffeheritage.org/testpostshop.html.
Is there a way to turn that lazy loading off? I can see where it happens in the JS code, but I can’t see any options for affecting it.
Any help appreciated! Many thanks!
]]>Since 6.12.15 direct links to categories, for example from the Store menu item, don’t work – page not found error.
The URLs are correct, so you can navigate to the category from the store page, but the plugin is not catching the direct urls.
]]>At first, my problem was that when the Ecwid plugin was activated I couldn’t edit my wordpress site (when it was deactivated, there were no problems). I got the error message ‘critical error, an email with details has been sent’ from wordpress, but I never received the emails. Therefore I checked my server error logs in cpanel (I use WHC as a hosting service) and there were none. I then activated the debugging in wordpress in my wp-config.php file and this is the error which was logged: [04-Jul-2024 19:29:11 UTC] PHP Fatal error: ‘Maximum execution time of 30 seconds exceeded in /home/stickermania/public_html/wordpress/wp-includes/compat.php on line 473’. I tried updating my php version, deactivating all other plugins, changing theme, but nothing worked so I increased the maximum runtime in wp-config.php to 300:
@ini_set('max_execution_time', '300');
set_time_limit(300);I can now access the editor in wordpress after a few minutes of loading. I have absolutely no clue why the scrip takes so long to run. How can I reduce the runtime?
]]>wow, just wow. One thing after the other with ECWID. I go to my page and all my prices are changed. Woo commerce has got to be better than this. Is there an easy way to migrate from ECWID to woo without shutting it all down? Can both plugins run side by side while I build woo and then just mix ECWID? BEWARE ECWID
]]>I’m trying to set up a store for a single product (we are a fire department and do this about once per year). I deleted all the sample products that came with the plugin. Then added one product. The storefront only shows the deleted sample products.
Does ecwid support Afterpay?
]]>The Ecwid Store Home Page block generates code that includes these lines
window.ec = window.ec || Object();window.ec.storefront = window.ec.storefront || Object();window.ec.storefront.product_list_buybutton_behavior='SHOW_ON_HOVER';window.ec.storefront.=false;
The last line is missing a selector…
This doesn’t happen at our Instant Site, or if I manually insert Ecwid embed for the storefront instead, so I’m guessing it’s a bug in the WP plugin for Ecwid.
]]>I can’t get rid of the produce pictures that flash on the page before the categories. I deleted the default fruit and veggie categories and the products under them, but the pictures still show for a moment on the store page. Please help! I don’t have any kind of caching issue, to my knowledge.
Update: I removed the plugin as I’m going to try Woo Commerce. I would still appreciate an answer though, if anyone else has had this problem.
I made a change to the URLs to my Ecwid store within the WordPress admin and apparently I messed up something. It orignally was set as megandsky.com/store but I wanted it to go straight to my catalog page so changed it to megandsky.com/store/shop. Now I can’t get back into WordPress admin to change it back. I wonder if I created a loop. How do I get back into admin? Thanks.
]]>Not sure when this happened, but an update broke the store on this site. The rest of the site is working fine. I have tried deactivating all other plugins, as well as switching to Twenty Seventeen theme, and same result.
]]>This is what we are seeing on the website on any page associated with her store:
Warning: array_map(): Expected parameter 2 to be an array, string given in /home/customer/www/lorrainebosse-smith.com/public_html/wp-content/plugins/ecwid-shopping-cart/includes/shortcodes/class-ecwid-shortcode-productbrowser.php on line 212
This is what it shows in that PHP file at that line:
$shortcode_params = array_map( 'esc_attr', $shortcode_params );
$atts = shortcode_atts(
array(
'categories_per_row' => false,
'grid' => false,
'list' => false,
'table' => false,
'search_view' => false,
'category_view' => false,
),
$shortcode_params
);Ecwid is missing on my admin menu?
]]>Hi, I need shipping zones AND product fixed rate but I can’t seem to do this.
Is this possible?
The reason I need this is we have some products that we can not ship to some states but we are using fixed rate shipping per product. How can we do this?
Thanks!
]]>Hello, I have just started using Ecwid and it has been good!
I just have a minor problem. I have a single product with 7 options, each one has 4 or 5 choices and must use radio button for them.
As such, the productbrowser is very long (even on Desktop!) and it takes a lot of scrolls to reach the quantity selector, which I understand is below the options selections by default. It is way more intuitive for my users to choose the quantity first, before they can decide on the various options.
So, how do I move the quantity selector to above the options div? I do not find any option in the admin dashboard, so I assume it must be a HTML template thing. So I went to the github and did not find any hint of where the HTML templates are located.
Please advise, thank you.
]]>Hello,
It looks like there is a problem with the new access management, introduced with version 6.12.4. After this update, the Ecwid tab disappeared from the tabs in my WP dashboard menu, and when I tried to open those pages directly (for instance /wp-admin/admin.php?page=ec-store-admin-products ), I got the message “Sorry, you are not allowed to access this page.”
I am the administrator on the website, and the “Allow this user to access the Ecwid Control Panel” checkbox on the user page was ticked (it was like that by default).
When I rolled it back to 6.12.3, everything again works fine, just like it did for years.
Any fix or help on this?
Thanks.
]]>Hi,
after several attempts, I could not resolve the issue I’m encountering with my store. Any products added will not show the description and prices unless I manually change the text/font color of the column in which the product is showing.
After changing the color though, a piece of code starts showing which says “ ’ Widgets=’Productbrowser’] “
I’m currently using Astra as a theme.
I believe it is possibly a conflict with Astra and I don’t know how to resolve this without having to ditch one or the other.
any help would be much appreciated.
thank you
For some reason I’m getting a POST error when I’m logged into WP trying to save pages, add menu items and even moreso trying to add store menu items created my Ecwid to my WP menus. It’s only happening since installing ECWID to my WordPress site. It’s throwing a 500 error for admin-ajax.php in wp-admin. Please help me figure out how to fix this. It’s slowing down my wordpress ADMIN. Not the front end. The Admin pages will load but when I make a change and try saving the changes, this POST error in Chrome Console comes up showing admin-ajax.php 500 error and the page just spools.
]]>Rather than duplicate topics, Please see the forum topic linked below.
I’m using Ecwid Plugin with Ultimate User – The original topic was created at the Ultimate User page.
https://www.ads-software.com/support/topic/new-user-default-with-source-variables/
]]>First off, we really enjoy the plugin! When we activated it, we noticed that it enqueues jQuery. It would be lovely if the Ecwid team could work on removing the jQuery dependency as more and more themes/developers are moving towards either lighter libraries or vanilla js.
]]>Hi, I am getting the following deprecated messages for the latest version of the plugin. I am running WordPress 6.2 and PHP 8.2.4 in my dev site.
Deprecated trim(): Passing null to parameter #1 ($string) of type string is deprecated wp-content/plugins/ecwid-shopping-cart/includes/class-ecwid-config.php:73
Deprecated Creation of dynamic property Ecwid_Api_V3::$_batch_requests_api_url is deprecated wp-content/plugins/ecwid-shopping-cart/lib/ecwid_api_v3.php:61
I just thought of letting you know.
Kind regards,
]]>I’m using the free version of ECWID to try it out and adjust all settings before subscribing to a paid plan. For some reason, on my store pages, on the front end, visitors can see ” ’ widgets=’productbrowser’] ” at the bottom of the page. How do I remove this?
]]>WordPress 6.2.
Ecwid Ecommerce Shopping Cart 6.11.6
With the latest update of WordPress 6.2. the Ecwid Ecommerce Shopping Cart plugin began to break the post page on the single.php template (the post is empty between the header and footer)
single.php template code:
<?php
get_header();
while (have_posts()) :
the_post();
the_content();
endwhile;
get_footer();
When does it break?
If, with the Ecommerce Shopping Cart plugin running, on the page of any post, put the Gutenberg block “Post image”
When does it start working?
If you disable the Ecwid Ecommerce Shopping Cart plugin or remove the Gutenberg “Post Image” block
There are no errors in errors.log.
Help me please!
]]>Hi, I’m a dev from Upwork helping a client out with a couple issues.
I’ll go with the easier one first that is most likely somehow tied into the second.
- Non-existing pages are giving a soft 404. After a bit of digging I realized that as long as there’s a p<numerical value> in the slug and the page has your plugin running it returns a 200 header. ( eg: https://www.beyondelegance.com/fwieifuw-iewufhwiuef-iwuefuwe | hard 404, https://www.beyondelegance.com/fwieifuw-iewufhwiuef-iwuefuwe-p23 | soft 404 ). This shouldn’t be happening.
- I’ve seen 2 other threads on this second issue but I couldn’t find a clear solution ( thread – https://www.ads-software.com/support/topic/multiple-canonical-urls/ ). Basically, any page or even post type with your plugin, as long as you have the product name correct in the slug will return that product. ( eg: https://www.beyondelegance.com/contact/Aqua-Tablecloth-Rentals-Polyester-p195804141 – and here’s some ajax modal version of it – https://www.beyondelegance.com/terms-of-use/Aqua-Tablecloth-Rentals-Polyester-p195804141 ) P.S. I’ve gone to advanced settings and set “ecwid_hide_canonical” to hide.
Thanks for your time. Art.
]]>I’ve got Ecqwid running on my site to handle an online store I’m developing for a client. The only problem I have is that the plugin integrated into the homepage doesn’t take it to its individual product page, it just stays on the homepage and only updates in the section where I have the plugin. Some research and reading into the documentation leads me to believe that it’s a function of Ajax to load into the page it’s already in, which is causing problems from a usability standpoint. Access to the API is a premium only thing, and what I’m trying to figure out is whether or not I need to buy a premium license to get it to stop doing it. Am I correct in my conclusion that it’s Ajax that is causing this behavior, and if so, what exactly do I need to do to get it to function how I want it to? I want it to go right into the product’s own page without inheriting anything from whatever page it’s hosted on. Thanks again in advance.
]]>