Ignore this request!
]]>Hi Team,
Slight bug in the plugin. Girth is being the limiting factor for a domestic shipment, 140cm Girth is only a requirement for International shipment.
The restriction for domestic shipping is 0.25 cubic metres.
https://auspost.com.au/business/shipping/guidelines/size-weight-guidelines
Workaround to get me by is below, however it would be nice to have this handled in the official code base.
// Min sizes - girth minimum is 16cm
$girth = ( round(wc_get_dimension($dimensions[0], 'cm', $from_dimension_unit)) + round(wc_get_dimension($dimensions[1], 'cm', $from_dimension_unit)) ) * 2;
$cubic_meters = (round(wc_get_dimension($dimensions[0], 'cm', $from_dimension_unit)) * round(wc_get_dimension($dimensions[1], 'cm', $from_dimension_unit)) * round(wc_get_dimension($dimensions[2], 'cm', $from_dimension_unit))) / 1000000;
if ($package['destination']['country'] == 'AU') {
if ($parcel['weight'] > 22 || $dimensions[2] > 105 || $cubic_meters > 0.25) {
$this->debug( wp_kses_post('Product ' . $item_id . ' has invalid weight/dimensions. Aborting. See <a wf_australia_post' ), 'error');
return;
}
}elseif ($girth < 16 || $girth > 140) {
$this->debug(sprintf(__('Girth of the product should lie in between 16cm and 140cm. See <a wf_australia_post'), $item_id), 'error');
return;
}Hi
I’m in the process of setting up shipping on a clients site and giving this Elex plugin a try. I have got the API Key details from the client as well as a password and Account number.
These details have been entered and according to a video here: https://elextensions.com/knowledge-base/set-up-elex-woocommerce-australia-post-shipping-plugin-with-print-label-tracking/ … I need to add Services but I have no idea how to do this???
There is an alert, or error, on the screen which states:
“: A location with the charge account number of {contract_id} cannot be found. Please check that the identifier is correct and submit the request again.”
Is this of any relevance?
How do I move forward from here please?
Thanks
I’ve got an item that’s small and light (keyring/bottle opener) and yet the postage is being calculated at $16.09 for shipping a single item within Australia. There’s obviously something I’m missing, but I can’t see what.
]]>Does this use the API from Australia Post to calculate VAT for UK customers?
My customers are complaining about paying extra when its delivered and I don’t know how to show them at the checkout this extra VAT tax on the good shipped. Can your plugin do this?
]]>Hi my client wants to include the letter size as it is a cheaper option for the customer. Is this something that this plugin can do?
]]>Hi
I am getting this error and I dont know what it means. The products have a quantity value, country Code, Tarif Code and product description.
Shipment Error:The quantity value must be at least 1.
Thanks
Daniel
]]>Hi Elex,
I noticed that the Auspost Express and Standard give you quotes for orders over 22kg in weight, but Auspost don’t ship parcels that heavy. So is there a way to limit the weight a particular shipment option can take, because the Auspost API is not doing it.
]]>I want to move Flat rate shipping at end of shipping options on checkout page. But it appears first in order. How can i show it at last.
]]>Hi folks, is there any movement on making it compatible with high-performance order storage? If so, any ballpark timings (I know, dumb question, it’s just that I’m sending up a demo site for a potential customer so if it’s being worked on it would be good to know????)
At the moment we get the warning: “This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance order storage (COT)’, it shouldn’t be activated.”
No doubt you already know, but link to dev docs anyway here. If they manage to stick to timelines it’s due to be the default around the end of the year.
Regards
]]>Hi there
As I’m testing this, I find that the Australia Post shipping is not recognized by other components in WooCommerce and so it can’t be included or excluded in the same way the other shipping methods can.
As an example, if I set up shipping zones to include/exclude shipping methods, this one doesn’t show up.
OR if I use another plugin such as this one https://www.ads-software.com/plugins/wc-restricted-shipping-and-payment/ I can’t include or exclude the Australia Post method.
As it stands, I can use the shipping country options within the plugin to partly make it work, but it’s not ideal.
So the suggestion is to make it so that it becomes a recognized shipping method for such purposes. I don’t know if this is possible, but that’s the suggestion in any case.
Regards
Rob
Hi there
I’ll split different issues into different posts here to keep it all clear.
One issue I’m finding is that the plugin triggers browser alerts any time I click another menu item, even if I’ve done nothing, but also when saving settings.
In the image here I simply went into the Rates & services tab and then clicked on the General tab. The browser shows the alert.
Basically every click I make requires dismissing an alert.
Regards
Rob
Star Track and Auspost charge an extra $11.50 from 26 October 2022 up from $9.50 for everything over 22kg and under 32kg, but the API doesn’t calculate this. https://auspost.com.au/content/dam/auspost_corp/media/documents/australia-post-parcel-services-manual-handling-surcharge-faq.pdf
They also have Linehaul surcharges for overseas that are not calculated using the API. https://auspost.com.au/business/shipping/international-shipping/international-linehaul-surcharge
How do we add this extra to show accurate pricing?
Hi there.
Is this plugin multi-site compatible i.e. can two separate sites/domains on a WP multisite installation use this independently? Presumably, it would be activated per site and not network activated.
Relating to that – Can one site then get the pro version while the other remains on the free version?
And lastly, does the free version support international shipping?
Thanks for any details on this.
Rob