Hello,
I am developing an online store https://dr-gummy.com/ . i have installex elex dhl rate pluigin and configured it to show live shipping costs on cart and checkout page.
Along with this plugin, I have installed the multicurrency plugin by villathemes.
I am not getting right dhl shipping costs; can you please check and le me know wha might have gone wrong? Or what am i missing configuring his plugin
Besoin d’aide pour configurer le plugin ELEX WooCommerce DHL Express Shipping – Basic ? Vous pouvez consulter notre documentation détaillée. Pour toute assistance supplémentaire, n’hésitez pas à contacter notre formidable équipe d’assistance.
]]>Hello, we installed plugin and created credentials on dhl developer website. Upon inserting credentials, test was OK and after configuring plugin, shipment price succesfully appeared on our website on cart and checkout. But pricing for product shipping is way high
As you can see on screenshot, weight of single product is 260grams (0.26kg inserted in product info) and by PDF which we received from DHL, shipping should be around 25e. We configured on dhl side everything and fullfilled product weight,height,length,width.
Thanks in advance !
]]>I’m trying to update this plugin but I keep getting the following error:
An error occurred while updating ELEXtensions DHL Express/DHL Paket WooCommerce Shipping with Print Label:?Update package not available.
How do I fix this?
]]>Hello,
we are using the ELEXtension DHL plugin and we are always getting a white page with an error message:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
…when we try Save/show Tracking info button – the DHL Packet Shipment Tracking number and date box on the right side of our page. When we go back a page, the information is saved…
Please let us know how can we avoid the error. It happens Everythime, since it was implemented!
Thank you,
Tina ??
]]>Hello,
is this plugin obsolete or it is updated to the new DHL API?
It seems it used the old XML API that is dismissed and DHL Italy team told me that it is not possible to use XML API, it does not works.
https://developer.dhl.com/dhl-express-xml-developer-portal-sunset
Thanks.
]]>API Connection Status Error in parsing request XML:Error: Datatype error: In element ‘Password’ : Value ‘My Secret Password’ with length ’39’ exceeds maximum length facet of ’20’.. at line 9, column 66
Please Help me out how to resolve this issue.
i am facing this in both cases when i enter client ID and Secret ID.
Hi, after entering our credentials, we get the following error:
<small>cURL error 28: Connection timeout after 10001 ms</small>
I have been trying this for several days, always the same error. Just for testing I actually tried a plugin from another vendor: shows the same error
Site Health shows no curl error.
WordPress version: 6.2.2
PHP version: 8.1.20
cURL version: 7.83.1 OpenSSL/1.0.2k-fips
Thank you very much !
]]>Do not purchase this plugin. over a year I have had the same problem. I can’t print vouchers. DHL Express Create Shipment Error:111 : Error in parsing request XML:Error: Datatype error: In element ‘ManufactureCountryCode’ : Value ” with length ‘0’ is not equal to length facet ‘2’.. at line 56, column 370
I made them manually all the time. I opened 3 tickets, but nobody helps FROM TECHNICAL SUPPORT
Does plugin support wordpress rest api? I am developing a theme for a store on vuejs and using the wordpress rest api. It’s good if the plugin can use the rest api to give tracking number and the status of the parcel delivery and data for calculating the price for delivery. In short, you need everything that is used on the frontend.
]]>Currently we have shipping set up as Minimum Order is ￡20.00 and then ￡3.99 for all orders till ￡50.0, above which shipping is free.
Kindly confirm:
A)With a new shipper, say DHL, we would like to put rate bands based on the region, for instance England x rate, Wales y rate, Scotland z rate etc (retaining the minimum order value).
B)Is it possible to put in different zones, like Zone A (to have a range of post codes), Zone B (range of post codes), and so on.
Kindly see this image for rates:
Sample Rates
Please let me know if the above scenario is possible to setup with your plugin.
Thanks a lot.