Is there a way to send a test email of an already published post? I found in the Support forum here that you showed how to duplicated a post here and remove the post ID, but I don’t have that Panel option.
]]>Hi,
I’ve noticed that when I copy or duplicate a post or a product (in Woocommerce) the task to send an email to the lists is not triggered. Only when we create a post/product from scratch is the task scheduled to send emails.
Would there be a workaround for this please ?
The plugin I use to duplicate is: “Duplicate page” by mndpsingh287.
Thanks
Patrick
Hello,
None of the emails/campaigns are sending – see https://drive.google.com/file/d/1li6R0UDQfNyV9Oo0zdy35QaF-Pt0GLJj/view?usp=sharing
We have disabled all other plugins, switched to a default WP theme, updated all plugins and WP, checked the cron job, contacted the host, etc. but nothing seems to solve this issue.
Also view the latest log located at https://drive.google.com/file/d/1uBJspiPer_B4IhWF5JjdDXO7iVaSj25S/view?usp=sharing.
It worked perfectly up until now – the client has sent out numerous campaigns without any headaches.
Thank you in advance for your input and feedback.
]]>Hi,
In my Workflow emails , I’ve added a new one in order for the subscriber to come back and subscribe again,, if he thinks he did a mistake.
So, at the bottom of this email, I’ve added the shortcode {{subscriber.subscribe_link}} .
I’ve tested it and when I clicked on it, nothing happened for this guy in the back-office. Still the user is not subscribed.
So, in my case, is this this link to use : {{subscriber.subscribe_link}} ?
Thanks
]]>I see this in the logs repeatedly for a while, and no emails are sent anymore??
—-
2024-11-10T08:16:29+00:00 INFO Require to run updater..Start Installation/ Update process 2024-11-10T08:16:29+00:00 INFO Needs DB Update? 2024-11-10T08:16:29+00:00 INFO Current DB Version: 5.7.39 2024-11-10T08:16:29+00:00 INFO Database update require. Start updating database 2024-11-10T08:16:29+00:00 INFO Do Update…. 2024-11-10T08:16:29+00:00 INFO Current IG ES DB Version: 5.7.39 2024-11-10T08:16:29+00:00 INFO Task “ig_es_migrate_ess_data_to_mailer_settings” is already processed or is in queue 2024-11-10T08:16:29+00:00 INFO Task “ig_es_update_5739_db_version” is already processed or is in queue 2024-11-10T08:16:29+00:00 INFO Sorry, we do not have any tasks to process
]]>Description of the Issue:
I’ve encountered a compatibility issue between the Icegram Express (Email Subscribers) plugin and the Booking Activities plugin. Here are the details:
- When using one of the sample forms provided by Icegram Express, an unexpected text block appears on the page where the form is embedded. This text block is not part of the form configuration.
- After some investigation, I found that this issue only occurs when the Booking Activities plugin is active. If I deactivate Booking Activities, the form displays as expected.
Temporary Solution:
To work around the issue, I’ve installed the FreeSoul plugin, which allows disabling specific plugins on certain pages. By disabling Booking Activities on the page where my Icegram form is embedded, the issue no longer occurs.
Request for Investigation:
While I’m unsure whether the root cause lies with Icegram Express or Booking Activities (it might involve one of them not adhering to certain standards), it would be beneficial to investigate this incompatibility.
Thank you for looking into this!
Hello,
I am using FluentSMTP and Fluent Forms on my site for a Newsletter Sign Up form. I am trying to find a plugin that can extract the names and email addresses from the submitted forms and add them to a mailing list as well as sending newsletters to the list. Is your plugin able to do this? If so, can you point me to the documentation to set that up?
Thanks,
Shawn
Hello,
After the latest update, CRON keeps sending me this warning:
PHP Warning: Undefined array key "meta" in /httpdocs/wp-content/plugins/email-subscribers/lite/includes/classes/class-es-queue.php on line 734Content of the line 734:
$notification_meta = maybe_unserialize( $notification['meta'] );
Possible solution:
$notification_meta = ! empty( $notification['meta'] ) ? maybe_unserialize( $notification['meta'] ) : array();This should now work without creating a warning.
]]>Hello,
We are building a blog, that will contain locked posts (viewable only to registered users).
We use Zapier to create new users for our blog from a form on a website. Firstly, is it possible to use the REST API function to add the email to a list?
Then, since the posts will be in 3 different languages, upon registering, users will be in 3 different lists and posts will have a category with the language, so can this plugin send an email with the WHOLE body of the post (it being for registered users only) to the list, that corresponds to the language ONLY?
Thank you in advance! ??
P.S. One more question – is there a way to bypass a user subscribing to the list by clicking a link? The idea is that if they have an account, they are ok with being in a list with emails, or does one have to specifically open a link and click subscribe?
]]>I’d like the modify the look of the confirmation page for Double Opt-in and for Unsubscribing. However, I see that it does not include my theme’s style.css, nor content from any other plugins.
I have tried adding a <style> element to my message value as shown, however, the <style> element is removed entirely when the property is saved.
<style> .bg-indigo-600 { background-color: #808080; } .pb-4 { text-align: center; } img { display: inline !important; } </style>
<p style="text-align:center"><img src="https://adventuretaco.com/wp-content/uploads/2020/11/adventuretaco-icon-only-150x150.png" alt="AdventureTaco Logo" width="150" height="150" />
<p style="text-align:center;font-family: Roboto, Open Sans, sans-serif;font-size:1.25em;font-weight:700">You have been successfully subscribed. ??</p><p style="text-align:center;font-family: Roboto, Open Sans, sans-serif;font-size:.75em;color:#fff">(you'll be redirected to <a href="/" style="font-family: Roboto, Open Sans, sans-serif;font-weight:bold;color:#fff">adventuretaco.com</a> in 10 seconds...)</p>I do see that there is a CSS file loaded for the Unsubscribe Page, but only way to change the styles is to edit the Icegram Express plugin files, which is not a good solution.
<link rel="stylesheet" id="tailwind-css" type="text/css" media="all">How can I update the styles? As they are right now, the “indigo” colors do not work for high contrast and accessibility necessary on my site.
Thanks!
]]>After updating to version 5.7.35 I’m now getting the following error on my dashboard (on the free wp-plugin).
Last 30 days
2? 0? 0? 81 800.00% 41.98%
New Subscribers Unsubscribed Total Active Email Sent
There has been a critical error on this website. Please check your site admin email inbox for instructions.In my httpd error log I see the following error message:
[php:error] [pid 55300] [client 24.107.151.24:49358] PHP Fatal error: Uncaught TypeError: number_format(): Argument #1 ($num) must be of type int|float, string given in /var/www/html/wp-includes/functions.php:424\nStack trace:\n#0 /var/www/html/wp-includes/functions.php(424): number_format(‘1,033.33’, 2, ‘.’, ‘,’)\n#1 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard-kpi.php(20): number_format_i18n(‘1,033.33’, 2)\n#2 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard-kpi.php(42): render_kpi(‘41.98%’, ‘1,033.33’, ‘Opened’, Array)\n#3 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-admin.php(873): include(‘/var/www/html/w…’)\n#4 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard.php(57): ES_Admin::get_view(‘dashboard/dashb…’, Array)\n#5 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-admin.php(873): include(‘/var/www/html/w…’)\n#6 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-dashboard.php(50): ES_Admin::get_view(‘dashboard/dashb…’, Array)\n#7 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-email-subscribers-admin.php(766): ES_Dashboard->show()\n#8 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-email-subscribers-admin.php(746): Email_Subscribers_Admin->show_dashboard()\n#9 /var/www/html/wp-includes/class-wp-hook.php(324): Email_Subscribers_Admin->es_dashboard_callback(”)\n#10 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)\n#11 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)\n#12 /var/www/html/wp-admin/admin.php(259): do_action(‘toplevel_page_e…’)\n#13 {main}\n thrown in /var/www/html/wp-includes/functions.php on line 424, referer: https://www.snaservices.com/wp-admin/admin.php?page=es_settings
This only happens on the dashboard page. How can I go about fixing this w/o loosing my mailing list and a complete wipe and restart?
]]>In previous versions of this plugin it seems we were able to hover over a campaign title and it would show a menu that we could Duplicate the campaign. This seems to be gone and replaced with the 3 dot menu button on the right. Even there, the options are only to Edit, Delete, View Report.
There had been previous mention of plugin conflicts making that option disappear, so just to be sure I created a staging clone site and have only the Icegram plugin enabled. Still no Duplicate on hover or in the 3 dot menu.
How can we duplicate campaigns in the current version of the plugin?
Thank you
]]>Hello team,
I would like to (I mean I need to) upgrade a website that uses your nice plugin Icegram Express.
It seems that you’ve just propose a new version few minutes ago: 5.7.34 (that I upgraded), saying that it works until WP 6.6.2.
But I’m a bit scared to do it: last august, it created a bug and I had a white screen of the death!
And for all your versions, the answers of plugins testers are not totally ok.
Look: https://plugintests.com/plugins/wporg/email-subscribers/latest
So, how can I be sure that it won’t create problems if I upgrade to wp 6.6.2?
Thank you very much to see what it still could be wrong.
Anne
Icegram Express adds an unsubscribe link to the bottom of my campaigns, which is great. It also adds some unsubscribe headers to the emails it sends out; also great.
However, the headers that it adds are not as useful as they could be. Currently, the body of the email I receive if someone unsubscribes with Apple Mail is:
Contact-ID:626,Campaign-ID:1,Message-ID:212
That’s accurate data, but it requires me to look up that information manually in the database in order to unsubscribe the person. It would be much more useful if the message contained the same unsubscribe link that the user could click on, so that I could just click on it when I receive this email from Apple Mail.
The fix for this is simple. In class-es-mailer.php, on line 1821, just append the $unsubscribe_link to the $mail_to_body
I have over 5000 contacts in 14 lists, some being part of multiple lists.
In my screen options I have it set to see 280 items. The first 265 of those needed to be moved to a different list.
I chose the “Select All” checkbox and then deselected the 15 or so contacts that I did not need moved.
What I DIDN’T know was that instead of selecting all of the ONSCREEN contacts, it selected ALL of the contacts (the 280 onscreen and the 4720 on subsequent screens. When I chose Move, it moved all 5000 (except those 15 I deselected) into one list, effectively wiping out all of my lists and segregation of contacts.
Expected Behavior: As is the case with other “Select All” checkboxes in other applications, it should only select all of the items that are visible onscreen, not all of the unseen items as well.
I was able to recover by using phpadmin to restore the ig_contacts, ig_contacts_ips, and ig_lists_contacts from a previous weekly backup, but it was tedious.
Can this be looked into?
Thanks!
I have an email subscription list of 760 people that are subscribed. The problem is that only 500+ are getting the weekly email sent to them for some reason.
I have tried to fix this but cannot find how to do it.
]]>Have been using the Icegram Express to send out notification of new post emails since around May 2020. Notification email sent on July 27th went out to roughly 4500 subscribers. about 75(typical) opened. Next sent August 6th and now a few more new post and test post show as sent and report the date and time started and completed and reflect number sent. All have 0 opened. Through sampling and testing of small list in the campaign have concluded they actually have not been sent. Using Bluehost as our hosting. Any ideas or suggestions? Thanks in advamce
]]>I setup the Icegram Express plugin yesterday, but am experiencing the same problems as many others have mentioned here on www.ads-software.com’s support page: that the logs and reports state that test emails and campaigns have been sent successfully, without errors…. but, in fact, none of the test recipients/subscribers of the lists are receiving the emails. I’m only using three different emails for testing.
Actually, when I set everything up yesterday, I was able to receive a test email, admin confirmation, and the Icegram broadcast. However, what I never actually got delivered was the campaign (test) itself, which is the main feature of this plugin.
Today, I attempted to troubleshoot the issue further, but learned that nothing is being received despite the reports and logs all indicating “successes.” I basically had, and have, it setup correctly from my perspective. I haven’t updated or installed any other plugins on my site, either. So, I’m not sure what the problem is.
It would be helpful if your team left the inquiries/answers/resolutions to issues about this topic on www.ads-software.com’s support page instead of transferring to a private communication…since the problem I’m experiencing has been experienced so many times by others already, and presumably they got the issues resolved (or moved on to other plugins), albeit privately interacting directly with your support people.
I attempted to submit a support ticket using your website’s form and got a message (multiple times) that the transmission failed (you can’t make this stuff up). Not sure what’s going on. I captured a screenshot but there’s no option to upload it here, so here’s a link to the image uploaded to pasteboard:
Also, here’s the error message:
Failed to send your message. Please try later or contact us on Twitter: @icegram
Look forward to next steps.
]]>There is no longer an image element available in the drag and drop editor. Have deactivated and reinstalled the plugin a few time but the issue still remains
]]>My website get error, wordpress version 6.4.5
Fatal error: Uncaught Error: Interface “IG_Logger_Interface” not found in /home/desadono/public_html/wp-content/plugins/email-subscribers/lite/includes/class-ig-logger.php:7 Stack trace: #0 /home/desadono/public_html/wp-content/plugins/email-subscribers/lite/includes/class-email-subscribers.php(1024): require_once() #1 /home/desadono/public_html/wp-content/plugins/email-subscribers/lite/includes/class-email-subscribers.php(1407): Email_Subscribers->load_dependencies() #2 /home/desadono/public_html/wp-content/plugins/email-subscribers/email-subscribers.php(445): Email_Subscribers::instance() #3 /home/desadono/public_html/wp-content/plugins/email-subscribers/email-subscribers.php(450): ES() #4 /home/desadono/public_html/wp-settings.php(473): include_once(‘/home/desadono/…’) #5 /home/desadono/public_html/wp-config.php(90): require_once(‘/home/desadono/…’) #6 /home/desadono/public_html/wp-load.php(50): require_once(‘/home/desadono/…’) #7 /home/desadono/public_html/wp-blog-header.php(13): require_once(‘/home/desadono/…’) #8 /home/desadono/public_html/index.php(17): require(‘/home/desadono/…’) #9 {main} thrown in?/home/desadono/public_html/wp-content/plugins/email-subscribers/lite/includes/class-ig-logger.php?on line?7
]]>Hi,
My post digests do not work. Whether triggered manually or via time.
The preview and test mode works fine!
Thanks,
Patrick
]]>Track opens stopped working for me – looks like for almost a year now…
I even tested it. The option is active and I sent a test to myself multiple time over the course of multiple days and opened them all. The Total Opened % is still 0.
]]>Hi there, the dashboard looks strange and is difficult to use. Campaigns page is not loading at all. Is there an issue with the latest update?
]]>I’ve recently moved to a new host and reinstalled my website and plugins.
I used to run Email Subscribers, but after installing the new version, my contacts list is empty.
How do I copy the old list of several thousand emails into the new website? I can’t export from the old site as that’s just a full FTP backup to my PC.
Any advise / how to recover the list to import into the new installation would be appreciated.
I recently installed a subscription widget on my website to allow visitors to sign up for newsletters and updates. While the initial setup seemed straightforward, I’ve encountered an issue where the subscription form fails to submit user information successfully. Upon clicking the submit button, nothing happens, and no confirmation message is displayed. I’ve double-checked the plugin settings and ensured that all required fields are correctly configured. However, the problem persists. Can you assist me in diagnosing and resolving this issue? I’m eager to streamline the subscription process and ensure a seamless user experience for visitors interested in staying connected with my content.
]]>Hello, is there a way to filter posts notification by a custom taxonomy?
I see the option to filter by category, but we have a special taxonomy we want to bind to each audience list
Could it be done by code?
Thanks!
]]>Hi, I found that I cannot edit text in the drag and drop editor. After some diagnosing, the reason turns out to be that cdn.ckeditor.com cannot be accessed from my Internet environment. I fixed the problem by changing my hosts file to point that domain name to another working IP of that CDN, but it is still not convenient.
Could we pack the ckeditor bundle files with the plugin itself so that we do not rely on external CDN?
]]>I have been experimenting with campaign creation for simple new post notifications. While editing it, I can see a list of tags or keywords. I tried inserting {{POSTTITLE}} in upper or lower case, with or without a period between words and it is not showing. The same for the site title! How do we use them?
Cemal
]]>Hi!
When searching on Google I found this “Prefill?name and email fields in the subscription form for logged-in users” in the description of the plugin.
But I cant find how to do it. Please advice.
Best regards, Viche
]]>PHP VERSION 8.1.16
I installed your Plugin
During activation it generates this error >
Fatal error: Cannot declare class ES_Widget, because the name is already in use in /web/htdocs/www.mysite.it/home/wp-content/plugins/email-subscribers/lite/includes/classes/class-es-widget.php on line 8
]]>