Rating: 5 stars
This plugin has most functions offered by well-known marketing platforms, but at a much more reasonable price. The customer support is amazing. I had some issues with integrating this plugin with my website setup, and Shubhanshu patiently guided me step by step until the issues were resolved.
]]>Rating: 5 stars
We have used this excellent free plug in for a while and found it really easy to use. A recent change of website host led to a failure of email delivery. Icegram support was very helpful throughout, eventually they helped discover it was another plug in that was causing the issue. So kudos to Icegram for patiently sorting a problem that was not of their making.
]]>Rating: 4 stars
Buen plugin, aunque falla un poco al reenviar correos a suscriptores cuando se suscriben
]]>Rating: 5 stars
At the free level it delivers a lot of punch – and if you want to email users when a post is created, it does that. Easy to set up and powerful for free.
]]>Rating: 5 stars
We use Icegram Express free version for more than a years now, it was easy to set up and work well with new posts publishing. Recently we contacted the support team for failure to send new posts out, the response from support was quick, very professional, very helpful, and with excellent advice as we faced another problem after issue been solved. Great support, thank you so much!!
]]>Rating: 5 stars
Super plugin with user subscriptions database. A variety of campaign and workflows available. Works with a good variety of emailer facilities making it flexible. Good logging features too.
Support team very helpful.
]]>Rating: 3 stars
I rated it good (3/5).
Positives:
So far, it has worked with sending a few campaign email alerts to subscribers informing them to new blog posts. Also, the subscribe button and other features have worked for me, as described.
Also, the tech support team was prompt in responding to my questions.
Area for improvement:
The one drawback I’m aware of regarding the non-premium plugin is that it doesn’t send email notifications to subscribers directly after publication, or even in batches every 15 minues or so.
What it is programmed to do, quite oddly, is to hold emails in a queue and then begin sending them only after a visitor visits the underlying website.
So, for blogs that don’t have many subscribers and those subscribers expect to get an email alert about new blog posts rather than their needing to continually visit and check the site, then this plugin will disappoint — because one will have to manually release the emails that are held the queue each time a new post is published.
This isn’t a deal-breaker, but it doesn’t make much sense to me. Especially since one of the main reasons I’m using it is to automate the email alerts to subscribers informing them that a new post is available…so they could then visit the site (not the reverse).
Why would the default be to hold emails until someone visits the site?? That could be many hours or several days for a small blog with just a few subscribers. Makes no sense.
Anyway, the support threads don’t explain the reasoning, just that it uses WP Cron, which will send the emails after a visitor visits the site.
I have a more active website so I’ll look into using a different plugin/provider that sends the email alerts automatically after publication, without using the queue.
For my small blog, I’ll keep using this plugin for now, at least in the short run, since it’s already setup.
]]>Rating: 5 stars
I’ve been using Icegram’s Email Subscribers (free plan) plugin since 2016. It’s basic, easy to work out and consistently does what I need, that is, send emails to my subscribers.
]]>Rating: 5 stars
Quick, helpful, patient and effective support when needed.
]]>Rating: 5 stars
Rarely have I received such friendly and solution-oriented support, and that too from a free plugin
]]>Rating: 5 stars
First time using the support team, quick response and able to diagnose the issue without hassle. Well done.
]]>Rating: 5 stars
Very friendly support, thank you very much
]]>Rating: 5 stars
I recently started using Icegram Express after transitioning from Mailchimp due to compatibility issues with WordPress. The installation process was straightforward, but I found the platform to have fewer features compared to Mailchimp. Creating new templates is challenging, and the variety of pre-made templates is limited. Overall, my experience has been mixed, with no significant impact on my business yet. I hope to see improvements in functionality and template options in the future
]]>Rating: 5 stars
I asked for help in panic, and received fast, friendly, and detailed how-to to solve the problem.
]]>Rating: 5 stars
First time using WordPress. Ran into a translation issue and was not able to apply the correct settings to successfully solve my problem. Icegram support was on top of it and provided me with step-by-step (video recording!!!) instructions on how to fix my issue. Very quick replies, very professional, very helpful. Thanks you!!!
]]>Rating: 5 stars
, I use it for all of my sites with newsletters/blogs
]]>Rating: 5 stars
It does exactly what it’s meant to do and the tech support is awesome! I highly recommend giving this plug in a try.
]]>Rating: 5 stars
The Icegram Email system is perfect with Good Support. They follow you step by step and are able to help you when you have any problem.
]]>Rating: 5 stars
I have been searching for a replacement for the plugin I have been using for a long time. After about four or five different plugins, I tried Icegram Express. It offered everything I needed. Yes, I had to learn a slightly different approach, but the time spent there was well worth it. The best part was the generally willing and able support staff who provided useful and to-the-point directions. I have finally made the switch and for the last two articles on my site, the notice was carried by Icegram with better formatting and more information to me. I am very glad I made the switch, thank you all.
]]>Rating: 5 stars
I’ve been using this plug-in for a long time now and it works great. Besides that, the customer service is even greater. Very helpful and friendly!
]]>Rating: 5 stars
Works well and the support is really fast and nice
]]>Rating: 5 stars
Integrates very well in WordPress to automatically keep your audience list in sync with your WP users. Templates allow creating a standard look for your emails. Email sending (through 3rd party email services) includes open tracking. Overall, a very good plugin with excellent support.
]]>Rating: 5 stars
Rewiew
]]>Rating: 1 star
Makes a lot of promisees, but it is really disappointing and near useless for actual email campaigns. Don’t bother using it! Most of the reviews are for the Pro version, these should clearly state that they are not using the basic version offered here.
]]>Rating: 5 stars
Works very well for me and has excellent support.
]]>Rating: 5 stars
Works great! Easy to create an audience, and publishing a post sends emails out to everyone. Just the thing I wanted. Highly recommended.
]]>Rating: 1 star
I’ve tried this numerous times and it just doesn’t send to email addresses outside the domain address. I have contacted support and they see no problem. They don’t help, just continue to say it works and that it is on my end. Completely worthless plugin!
]]>Rating: 5 stars
A must have plugin. The support team are very helpful!
]]>Rating: 5 stars
Fixed my issue + improved my post notification system
]]>Rating: 5 stars
Thank you all Icegram team! You build a great plugin!
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