Rating: 5 stars
Professionnal and paragmatic, these people have to be fallow.
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sorry to post here,because no one reapy my ticket over days…
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nice and very fast support,
]]>Rating: 5 stars
Excellent plugin and great support. So many features and options in one clean package.
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One of the best support person ?? go ahead and buy for sure.
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These guys are AWESOME!
I found this plug in because I loved the real time clicks on my site.. Being able to track where customers are going specifically for target sake is HUGE. However when I installed the plug in (possibly due to my configuration) that function was not working correctly.
I used the chat feature and was requested to create a ticket. 24 Hours later i was able to chat with a support person and work though the issue one on one. It was such a refreshing feeling to have a human being work with me rather than emails that get stuck in a 24 hour day by day holding pattern.
Not only did he help solve the issue at hand he helped me create some goals, and identify issues not pertaining to his plug-in.
Cant wait for the new features.. Awesome work guys! Thanks again.
]]>Rating: 5 stars
Compared to kiss metrics or crazy egg the heat map feature alone is worth purchasing this plugin.
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This plugin is worth the price just for the amazing support. Problems were answered and SOLVED in under an hour.
I had problems installing. Submitted a ticket and support fixed the problem so fast.
I have not checked everything out yet, but with the support provided I highly recommend this plugin.
Thanks!
]]>Rating: 1 star
many features do not work. simple things like adding IP to the ignored list – system confirms but few days later I see the most popular page is the one not published yet! crazy!
heatmap – only works from last day, navigate to the day before and get a blank screen
…. don’t even want to list everything… developers – get to work and hire some QA team if you want to keep going with this soft.
]]>Rating: 5 stars
great extension to monitor your website. I always get nightly email reports to check how my website is performing – uniques, also keyphrases and their trends. support is fine and quick.
]]>Rating: 1 star
One or two weeks after installing ExtraWatch Pro the front page of my blog didn’t load proper any more. I had to deactivate the plugin. After re-activating it, the license was gone. I requested a license, but there was no reaction…
There are tons of statistic plugins for WordPress, don’t waste your money and buy ExtraWatchPro!
]]>Rating: 1 star
Don’t buy this, it’s a waste of money!
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