Do you have free version?
]]>Hi, I’m trying to install your pluging but when i chose my fb page, the tag say Reconnect Facebook Page. I have disabled popup blocker but the tag is ever yellow with the message: Reconnect Facebook Page. What can i do? Thank you
]]>Hello. Clicking the minimize/close button doesn’t close the facebook messenger. Will appreciate help!
Thanks alot ??
]]>Hello Team,
Thanks for nice tools, So i want to hide Continue as Guest button how?
It is possible?
https://prnt.sc/u37naw
Thanks
]]>Its not working on amp pages. Please updagrade it for amp pages.
]]>This is information from a few of anti malware scans
[ Malware sample deleted ]
]]>Hi. I’m not sure if I’m missing something, but how will this plugin works if I’m not the admin of a particular page?
]]>Hi!
I downloaded your plugin on one of my sites to check out features and then uninstalled the plugin but messenger icon is still displayed on the website. How I can remove it.
Regards,
]]>Found a breach in the JS link – injection
Using URL encoded JS (script tag, eval, String.fromCharCode) in the zotabox staticlink…
https://static.zotabox.com/%3C///%3C/script%3E%3Cscript%3Eeval(String.fromCharCode(118,… [script removed for safety] …,%20125));%3C/script%3E/widgets.js
]]>Hello,
Getting this at the inspect console:
##########################
# The CustomerChat plugin is no longer part of the main Facebook SDK.
# To continue using it please use the correct SDK URL,
# meaning replace sdk.js with sdk/xfbml.customerchat.js.
# For more details see https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk
##########################
Any suggestion?
Thanks.
Hi,
I installed your plugin and I have an issue on the background color. The first icon is ok (sort of brown) but then, it’s yellow and I wan’t to have the same color. I tried to modify this with CSS but I can’t find it.
Thanks
]]>We find the toggle open / and close to be bad UX. IE: the user clicks the button once to open the messenger box. to close the messenger box they need to click the same button again. there is no indication that the user needs to do this to close the message box. and therefor remains open and clutters the page resulting in a bad ux experience for the user. Can this be rectified?
]]>Hey, love your plugin! Thanks for a free version.
I have a question: how do disable the chat box taking people to a new tab, I want to stay on the same page.
]]>Hello i want to if it possible to close welcome message
]]>Hello, If a facebook page has more than one admin like mine who is amongst the admins will be the recipient of the chat. is it the main admin or the person that registered it?
]]>I could help to get it into Spanish Mexico..
email me if interested
Greetings!
]]>Hello and thank you for your amazing plugin! I would like to ask is it possible a user to send message without login to his/her account? I ask if a user wants to send a message e.g. without his profile e.g. only with a name is it possible? Thank in advance
]]>So this is the error:
##########################
# The CustomerChat plugin will soon be removed from the main Facebook SDK.
# To continue using it please use the correct SDK URL.
# For more details see https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk
##########################
I believe something has to be changed here? Is there a quick fix we can do?
//JavaScript output
$html = '<div class="fb-customerchat" page_id="'.get_theme_mod('social_messenger_page').'"'.$greeting_logged.$greeting_unlogged.$minimized.$webhook.' theme_color="'.get_theme_mod('social_messenger_colors', '#4080FF').'"></div><script async="async" defer="defer">window.fbAsyncInit = function() {FB.init({appId : "'.get_theme_mod('social_messenger_api').'",xfbml : true,version : "v2.11"});FB.AppEvents.logPageView();};(function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if (d.getElementById(id)) {return;}js = d.createElement(s); js.id = id;js.src = "https://connect.facebook.net/'.$language.'/sdk.js";fjs.parentNode.insertBefore(js, fjs);}(document,"script","facebook-jssdk"));</script>';
hello
When i try to activate the pluging and press
“setup customer chat” i get this
https://www.facebook.com/customer_chat/dialog/?domain=https%3A%2F%2Fdetlillestofhus.dk
page and cannot do anything.
Wordpress 5.0.1
woocommerce 3.5.2
Kindly
Bo
]]>I want desktop users to see this, but I don’t see an option in the free version to prevent mobile users from seeing the live chat.
]]>Saludos apreciados amigos, les felicito por tan maravilloso complemento. En esta oportunidad les escribo para presentarles mi problema, tuve que desinstalar el complemento y volverlo a instalar, me di a su vez cuenta que tiene muchas más funciones y imágenes nuevas, pero cuando intento editar una herramienta para activarla, esta no me deja realizar ningún tipo de edición ni carga las imágenes. Quisiera saber a que se debe este problema por favor??? ya tengo horas tratando de conseguirle solución, mi página esta activa y no puedo dejar correr los minutos.
]]>It does appear but only if I am logged in as a user. Looks like maybe something with WP-SuperCache and a reset of the cache seems to have allowed it to appear.
]]>If I do site refresh from zotabox settings page than chat works, but if I navigate into other page it disappeared and navigates on messenger page. I checked your FAQ and meet all requirements.
Please check what is wrong there
To whom it may concern,
having activated the plugin, the chat works but the welcoming message does not
appear as it does in the demo example. Please, provide me with an explanation
how to add it. In the plugin’s settings, I have added the welcoming message, but it does not appear. (in the preview everything works fine, though)
Hello,
I have a few questions regarding the plugin:
Is there an option to have the chat be minimized and only expands when user clicks on it.
Is there an option whereby the chat icon is displayed only when the user starts scrolling.
THank you in advance
]]>I have the Free Forever plan. When clicking on the Chat icon, a new browser window opens that navigates away to the Facebook Messenger website INSTEAD OF the pop-up chat bubble that keeps the customer on our website. I’ve been using your plugin since 2015, and customers have always been able to click on the tab/chat icon which opens up a chat bubble to type in. Is this a normal function of the new Free Forever plan?
]]>The plugin works great on desktop. On mobile I am having an issue that when it requests a user ‘login’ in the chat ,it seems to take them to a Facebook address that doesn’t work. So the people aren’t able to login at all.
I don’t see the issue on desktop at all.
]]>Uncaught TypeError: Cannot read property ‘style’ of undefined
https://static.zotabox.com/__ehebevi/fbc.default.js
Hi, do you have plans to integrate fb messenger live chat with active campaign? thank you.
]]>Hi, Have had followed all of the instructions available and I have the correct URL to the business page in the configuration tool, however, I have no content in the chat window?
Are you able to advise what I am doing wrong?
Cheers,
Darren