I have set-up a product that has a monthly fee and an initial payment.

On the product page its shows e.g.

￡133.00 / month for 12 months with a 51-day free trial and a ￡63.20 sign-up fee

I would rather it read

￡133.00 / month for 12 months starting on [start dat] and an initial fee ￡63.20 payable now

Is this something I can edit/change, if so where?

• This topic was modified 8 months, 2 weeks ago by DavidDocWatson.

Hello,

We are using “first-payment-date-for-woocommerce-subscriptions” which works well for our purpose but we would like to integrate with Apple Pay and Google Pay, using WooPayments.

It seems that they are not however compatible as when we activate, we are only given the option to take the subscription payment at that time (not a future date).

Is there any work around for this or plans in the future to make compatible?

Thank you.

I see that there is a possibility to configure the payment on the 1st of the next month, but would it be possible to configure the payment to be made on the 5th of the next month? Thanks.

I am trying to create a Subscription to a “Product” where customers can choose 2 different bottles of wine and subscribe to that. It seems your plugin does not support Variable products as all of the subscription options vanish when this is selected.

Is there a way to make this work?

Hi Javier,

we are using your plugin to sell physical courses. Customers can purchase a Woocommerce subscription product before the physical course starts and we only want them to charge with the first payment, when the physical course starts. E.g. a physical course is set to start on 01.04.2023 and customers can purchase a seat in this course already now. Once they place the Woocommerce subscription product in the cart and checkout, only the registration fee is charged and the first payment for the subscription should start on 01.04.2023.

We have set-up the subscription products as simple subscription product in Woocommerce with a registration fee and monthly subscription price. There is no free trial configured. And here comes the problem. We received the following error message for one of our courses:

02-23-2023 @ 16:09:53 – scheduled action 27345 (subscription trial end) failed to finish processing due to the following exception: Scheduled action for woocommerce_scheduled_subscription_trial_end will not be executed as no callbacks are registered.

02-23-2023 @ 16:09:53 – action args: subscription_id: 5305

This is the version of plugins we have installed. Please help to resolve this issue.

WooCommerce version: 7.4.0

WordPress version: 6.1.1

First payment date for WooCommerce Subscriptions?by Codection – 0.5.2

WooCommerce Subscriptions?by WooCommerce – 4.9.1

I have reached out previously, but I have spent the better part of 2 months working with Woocommerce to fix this issue. On my site I use your product to allow customers to pre order training packages prior to the next month start date. It works as intended up until 5 pm my time (PST or LA) or 12am UTC (the day before my first payment date is set). After 5 pm my time the day before first payment date is set to bill, your plug in stops working and the customer is charged either prorated or full amount depending the woocommerce subscription setting and then bills them again for the full amount on the next day which is the 1st of the month and the date for my subscriptions.

I have had woocommerce developers test this and try to recreate it in every way possible. Only First payment date has this issue. As you pointed out to me earlier your plug in works with woocommerce subscriptions time zone. In the scheduled actions all of the actions are listed in UTC but woocommerce manages to process on the site time zone PST. We tested and proved that to be true of any and all orders except First payment date orders. It appears the code does not allow for the site time zone. Is there any way you can fix this? Or provide me with code that will direct this to works as I am sure you would agree is the intended use of your plug in?

I am grateful to have something I can use for my complicated customers needs, I hope you can help me (and others) but addressing this if you can. I am happy to share all I have from the conversations with woocommerce.

Following the Topic of @noyz319 (https://www.ads-software.com/support/topic/getting-errors-subscription-trial-end-failed-to-finish-processing/), because is the same:

I got the following answer by Woocommerce Subscription about your plugin:
“On your subscription product Xxxxx, there’s a custom start date (which seems to set a custom trial period) but there’s no trial period set.” So they confirmn me that is this plugin the one which is generating those errors.

And I got this answer by Jose Conti (Redsys Plugin): “I think the problem is that you have set it to expire after 1 month. One month after the first payment, the collections are suspended.”

So they confirmed me that is this Plugin the one which is generating the errors because the Trial Set. I hope you can solve it in the next version.

Thanks so much for the Plugin ??

Hi, this plugin appeared to be working as it should, but when the day of our selected first payment date came we started receiving error messages for all pre-orders placed. Any help or insight into the errors included below would be much appreciated.

In the wordpress admin it shows:

An error has occurred while processing recent subscription related events. Affected events:
subscription trial end for #15233
subscription trial end for #15221
subscription trial end for #15201
subscription trial end for #15268

failed-scheduled-actions log file

10-04-2022 @ 15:23:22 – action args: subscription_id: 15233
10-04-2022 @ 15:44:37 – scheduled action 38322 (subscription trial end) failed to finish processing due to the following exception: Scheduled action for woocommerce_scheduled_subscription_trial_end will not be executed as no callbacks are registered.
10-04-2022 @ 15:44:37 – action args: subscription_id: 15221
10-04-2022 @ 16:23:58 – scheduled action 38253 (subscription trial end) failed to finish processing due to the following exception: Scheduled action for woocommerce_scheduled_subscription_trial_end will not be executed as no callbacks are registered.
10-04-2022 @ 16:23:58 – action args: subscription_id: 15201
10-04-2022 @ 17:30:00 – scheduled action 38431 (subscription trial end) failed to finish processing due to the following exception: Scheduled action for woocommerce_scheduled_subscription_trial_end will not be executed as no callbacks are registered.
10-04-2022 @ 17:30:00 – action args: subscription_id: 15268

I used your product all summer to set our first billing to a specific dates for each of our product offerings. Allowing our users to pre-sign up and then they would be charged before the training period began (we provide beach volleyball training). I used it for our new season and after 5 pm on the 31st (set to 9/1 start date) It stopped working and the customers were charged on the 31st then again on the 1st. How does your plugin work with the sites time zone? It is the only thing I can think of that would cause this to happen. Thank you for your help

Hello,

I’ve added 3 different subscription plans to a product through “Subscription variation”. When I’m done, it seems like the plugin thinks the trial period is all the days of each variation added together (ends up being over 400 days) and WooCommerce doesn’t allow me to save because a trial can’t be longer than 365 days.

Anyone else had this problem?

If I wanted to sell a course as a product on Woocommerce for example and I wanted all coming tuition subscriptions to start exactly on the 20th of August, can I do so without giving the buyer “access” to the product as a free trial? Today’s the 10th of August, I just want the user to be able to “order” the course today, then have the subscription payment delayed until the 20th without them having access to the course, until the payment day actually comes. Currently I see that I can only delay the payment date, but the user still gets to access the product in the time leading up to it.

I also get the error “We’re not able to process this request. Please refresh the page and try again” when trying to use this plugin at checkout, while my other subscription variations don’t give this error at checkout.

Hi,

Has anybody else gotten this alert when using this plugin?
3 customers have reported getting this alert when selecting ‘ Delivery’. But I am unable to create the problem. Woocommerce also can’t recreate the problem.

I’m thinking it’s a conflict somehow.

Any thoughts?

Keyana

How do I remove the actual text on the product level underneath the “add to cart” button?
It’s confusing our customers as the way we set it up, there is no trial period. They pay immediately, and then when the product recurs, they pay on the 1st of each following month.

Thank you in advance for your help!

Best,
Tatjana

I am creating a payment subscription where customers can choose the dates of service (weeks of month) with each week it adds to the total. I am using simple subscriptions with add ons to create those options, the main product is $0 and it is only for 1 month so I set the reoccurring to end after month 1.

But I want to know if your plugin will allow me to set the date that all of those items in June are charged. For example they sign up in May I set a date in June to bill the June total of all the add ons in total that the customer chose.

The second product is a variable subscription but I think that is more in line with your plug in.

Thank you.

Buenas,

Tengo la opción de crear listing (locales los llamo en mi sitio) a mis clientes que son locales comerciales, quiero darles un periodo de prueba de 90 días, a modo de que vean lo que les ofrezco y que a los 90 días recién se proceda al pago en caso de que les haya convencido mi producto.
El producto es un listing, no es producto variable, dentro del woocommerce es llamado como tipo de producto “Listing package”. Me aparece la opción al configurar el producto de “Tipo de la primera fecha de pago”, donde están 3 opciones (periodo de prueba estandar que no se de cuantos días son, fecha fija y día calculado), tampoco me deja poner 90 días.

?Qué puedo hacer así?

Hi there,

is it possible to use this plugin without writing a trial period to the order?

We’re simply trying to set a fixed first payment date (no trials).
Yet, the plugin shows a trial period on the cart price table. On checkout this information disappears again and only first payment date is displayed.

What is even more of an issue though, is that a trial period is set in the subscription order. This is displayed to customer account information and triggers the cancellation button to appear. (We’re hiding the cancellation button for a minimum of renewal periods).

If we manually delete the trial date from order, all works well again.

I installed this plugin for a private school, the first day was supposed to be September 1st, and many people signed up, but no payments were made. Now WooCommerce Subscriptions shows the next payment is “5 days ago.”

It seems this plugin is not working. How do I manually run those payments?

Hello,

After installing the plugin the subscription trial length/period is showing incorrectly in the Review Order table. It’s showing the trial period in days: ex 459-day free trial even though it’s set as 12 months on the subscription product.

In the actual product, it’s setup as “12 month” and the first payment as Fixed first payment on 11/11/2021. In the Review Order table at the checkout – I still want it to show as “12 month”. How can I do that, please?

I can see that plugin adds functions to the following filters:
woocommerce_subscriptions_product_trial_length
woocommerce_subscriptions_product_trial_period

but that’s added to the plugin’s object, that’s not accessible via WP globals or class instance. How those filters can be removed? Or applied only to specific date calculations i.e. first payments/renewal dates but not the overall subscription trial period that is displayed in get_product_subtotal() function?

Thank you.

We are using WooCommerce Subscriptions. We are delivering every month on the 3rd. Can we use this plugin to set the subscription date to charge the customer on the 2nd of the month, regardless of when they actually sign up?

Hello !

Thank you so much for this plugin !

Just 1 question on how it works : what if I set a 1st payement date and there is an order AFTER this date. The payement is done directly ? (that’s I would like :p )

Thanks !

Hola, Javier:
We were looking for a way to charge the first month, and then have the rest of the monthly payments starting on a particular date. We are opening enrollments, but classes really start in October, so charging the first month or the handling fee is just a way to ensure enrollment, but we would like to charge the second monthly fee Nov 1st.
Do you see a way to do this with the plugin?
Thank you.
Carlos

Ask if possible to activate the option of immediate payment when the free trial is active

I need a counpon that adds a month to the order but keeps the immediate payment

Example #1
one month subscription “wonderful TV” – has a price 6.99

Example #2
when I activate a coupon, I activate a free trial but always with immediate payment
one month subscription “wonderful TV” + 1 additional month
– has a price 6.99

however, I must always have immediate payment

Very basic question, but what’s the proper date format for this plugin? The “first payment date” box is blank, so I want to make sure I’m entering dates the right way.

Hi,

the plugin is a great tool so far, and its great that the first of the next month can be set up individually for each product.

What I’m missing generally is the option to hide the Free Trial Information
i.e
we have products that are charged partially from sign up for the month and then synchronised each 1. of the month

But I would like to let the buyer choose his start date (partially), which will be later synchronised automatically.

I’m also fine with that i have to charge the buyer manually for the half month, that s the reason i would like to hide the Free Trial Information.

Best
Lazar

I want to set it up as the following

Customer order’s 14 day product Trial on April 1st – (Order #200)

Customer pays $0 product (9.98 signup fee).

We ship out the product to customer.

If they don’t cancel subscription by the 14th day, customer’s card gets charged price of the first order (Order #200) on April 15th.

Thereafter gets charged every month for product.

Can I set this up?

Right now, when the Trial is over? it creates a New order and charges the customer. I don’t want that.

I want it to charge the customer for the order they have used for 14 days.

Can you maybe customize it to do that?

When the first date is fixed and renewals are synced, the ability to prorate or charge the full amount after the subs start date seems to be ignored. When I disable the plugin, prorated payments appear again. This was not the case a couple of months (?) ago. I rolled back to v0.2.3 and that didn’t fix the problem… I’m not quite comfy with rolling back farther, but I know that it worked previously.
cart screenshots here to demo.

Great plugin btw, and a real lifesaver for me.

Hello. I’m using your plugin to help with collecting down payments now, and start recurring payments later for a training that has a specific start date, so I’m grateful for your plugin.

I noticed a bug in that no matter what date I put into the backend for the Fixed first payment date, the front end displays a First renewal date that is 2 days earlier. Thus, if I want to start the first scheduled payment to be on May 14th, 2021 I have to put it down in the website as May 16th.

I’m happy to share screenshots if that would help.

Hello,

We are searching for a solution that a customer can choose when the subscription should start. We take the whole costs as a Sign-up fee and then we want that a customer can say, when it should start. Always options for 3 months ahead.

Is this possible with this plugin?

Cheers

Hi… The First Date Payment only shows up with Variable Product or Variable Subscription, but not in Simple Subscription. Any idea ?

Hello,

I tried this plugin today and it seems to me that the ‘first payment’ date is in fact the ‘first renewal’ date. Is that correct?

I created this product today, and bought it today, Nov 17th. The first payment is set for Nov 18th. https://snipboard.io/WFZjk9.jpg

However, Stripe tells me that I was succesfully charged today.

Could you please clarify whether this is intended behavior i.e. the customer gets charged upon purchase, and you can schedule the date of the next payment?

Thanks a lot