Hello. Recently I noticed that neither the slider nor the arrow switches in the widget work. The automatic slide also does not scroll through comments. Only the last comment is visible and that’s it.

https://snipboard.io/4zY2DK.jpg

Is there a way to fix this, it is causing slowness on my website.

• This topic was modified 2 months, 3 weeks ago by smartioleb.

I’m creating a website for a client but when I go through the set up procedure the plugin reverts to my facebook page and not the clients facebook page. How can I fix that?

Hello!

I have this issue only in the Homepage (the widget is appear only in the Homepage).When the error show it hide all components of the Homepage The widget model fails to download, and the following error message is displayed:

Impossible to download the widget model.
Please reload the page.
If the problem persists, please send an email to [email protected].

WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 6: Could not resolve host: cdn.trustindex.io ) ) [error_data] => Array ( [additional_data:protected] => Array ( ) ) )

Screenshot :

• This topic was modified 5 months, 2 weeks ago by Benfellah.

Hello,
When I try to download new Google reviews, a pop-up window opens and loads indefinitely.
In the end, no reviews are downloaded.
How can I solve this problem please?

Hi,

The facebook reviews are old, the new one are not getting downloaded. I manual download the reviews from your button in the wordpress plugin but it doesn’t download the new ones.

On my website it shows 15 reviews instead of 19 that exist at my facebook page

Here is the screenshot: https://snipboard.io/R8nJmr.jpg

At my facebook page you can see there is more reviews : https://snipboard.io/SjTab3.jpg

Could be a conflict because i created a free account on your website? There on your website, at the backend it shows correctly all the reviews.

below is the information from your plugin for troubleshooting:

URL: https://www.beeroncall.cy
MySQL Version: 10.6.16
WP Table Prefix: wp_
WP Version: 6.5.2
Server Name: https://www.beeroncall.cy
Cookie Domain: https://www.beeroncall.cy
CURL Library Present: Yes
CSS path: /home/beeroncallcy/beeroncall/public_html/wp-content/uploads/trustindex-facebook-widget.css
PHP Info:
Version: 8.2.18
Memory Usage: 27.96MB
Memory Limit: 768M
Max Upload Size: 128M
Max Post Size: 128M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 180 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets for Reviews & Recommendations
Plugin Version: 11.8.3
Options:
active: 1
version: 11.8.3
page-details: Array
(
[id] => 1043114745831783
[name] => Beer On Call Cy
[address] =>
[avatar_url] => https://graph.facebook.com/1043114745831783/picture?type=normal
[rating_number] => 15
[rating_score] => 5
[access_token] => EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD
)

subscription-id: d67110873
proxy-check: 
style-id: 4
review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="300" data-language="en" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span><!-- FOOTER FILTER TEXT --> </div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> 
filter: Array
    (
        [stars] => Array
            (
                [0] => 5
            )

        [only-ratings] => 
    )

scss-set: light-background
lang: en
no-rating-text: 
dateformat: 
rate-us-feedback: 
verified-icon: 
enable-animation: 
show-arrows: 
content-saved-to: 11.8.3
show-reviewers-photo: 
download-timestamp: 1715144802
widget-setted-up: 1
disable-font: 
show-logos: 
show-stars: 
load-css-inline: 
align: 
review-text-mode: 
amp-hidden-notification: 
review-download-token: 1e32751616
review-download-inprogress: 
review-download-request-id: 9aa712290470g254
review-download-modal: 0
review-download-is-connecting: 
review-manual-download: 
reply-generated: 
footer-filter-text: 
show-header-button: 
reviews-load-more: 
activation-redirect: 
notifications: Array
    (
        [review-download-available] => Array
            (
                [active] => 
                [do-check] => 1
            )

        [rate-us] => Array
            (
                [active] => 1
                [timestamp] => 1714477279
            )

        [not-using-no-widget] => Array
            (
                [active] => 
            )

        [review-download-finished] => Array
            (
                [active] => 1
                [email] => [email protected]
            )

    )

update-version-check: 11.8.3

Reviews: Array
(
[0] => stdClass Object
(
[id] => 1
[hidden] => 0
[user] => Giorgos Mavroftis
[user_photo] => https://graph.facebook.com/6631935896885708/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
[text] => ?ψογη εξυπηρ?τηση με επαγγελματισμ? και ?ρεξη σε αυτ? που κ?νουν. Το συστ?νω ανεπιφ?λακτα σε οποιαδ?ποτε οργ?νωση π?ρτυ. Ποι?τητα σε ?λα !
Ευχαριστο?με για ?λα και σ?ντομα ξαν? ????
[rating] => 5.0
[highlight] =>
[date] => 2023-09-17
[reviewId] => 10221986889692172
[reply] => Ευχαριστο?με για τα καλ? σα? λ?για ?? Χαιρ?μαστε που ανταπεξ?λθαμε των προσδοκι?ν σα? ??
)

    [1] => stdClass Object
        (
            [id] => 2
            [hidden] => 0
            [user] => Παπαγι?ννη Γκλ?ρια
            [user_photo] => https://graph.facebook.com/6391819810913079/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Επαγγελματ?ε?.
Τ?λεια εξυπηρ?τηση, σα? ευχαριστο?με!!??
            [rating] => 5.0
            [highlight] => 
            [date] => 2023-07-03
            [reviewId] => 2116490171889924
            [reply] => Ευχαριστο?με Γκλ?ρια για τα καλ? σα? λ?για, χαρ?καμε που δ?σαμε δροσι? ??στο baby shower του μικρο? Φ?τιου.
        )

    [2] => stdClass Object
        (
            [id] => 3
            [hidden] => 0
            [user] => Nicos Mavroudes
            [user_photo] => https://graph.facebook.com/24557804940470512/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Εξυπηρετηση, επικοινωνια, ποιοτητα 10/10!
Σα? ευχαριστουμε!
            [rating] => 5.0
            [highlight] => 
            [date] => 2023-05-30
            [reviewId] => 10159622125393691
            [reply] => Ευχαριστο?με για την προτ?μηση φ?λε Ν?κο ?? Χαιρ?μαστε που ε?μασταν μ?ρο? τη? εκδ?λωση? σα? και ανταπεξ?λθαμε στι? προσδοκ?ε? σα? ??
        )

    [3] => stdClass Object
        (
            [id] => 4
            [hidden] => 0
            [user] => Constantinos Constantinou
            [user_photo] => https://graph.facebook.com/7337248396292475/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Great service and quality! Very good price and fast delivery. Giwrgos was very friendly and helpful due to our communication.
            [rating] => 5.0
            [highlight] => 
            [date] => 2023-01-25
            [reviewId] => 10161611843358594
            [reply] => Thank you so much Constantino ?? We are happy that we met your expectations. Cheers ??
        )

    [4] => stdClass Object
        (
            [id] => 5
            [hidden] => 0
            [user] => Rafaella Nikolaou
            [user_photo] => https://graph.facebook.com/9680211638715774/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Τ?λεια εξυπηρ?τηση !!!! Θα σα? επιλ?ξουμε ξαν? εννοε?τε !!!!!
            [rating] => 5.0
            [highlight] => 
            [date] => 2022-09-06
            [reviewId] => 2287368888094896
            [reply] => Ευχαριστο?με πολ? για την προτ?μηση, χαιρ?μαστε που μπορ?σαμε να προσφ?ρουμε την εμπειρ?α μπ?ρα? σε εσ?? και στου? καλεσμ?νου? σα? ??
        )

    [5] => stdClass Object
        (
            [id] => 6
            [hidden] => 0
            [user] => Marinos Nicolaou
            [user_photo] => https://graph.facebook.com/6524387844303978/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => ?μεση εξυπηρ?τηση! πολ? ευχαριστημ?νο?!!!
            [rating] => 5.0
            [highlight] => 
            [date] => 2022-09-05
            [reviewId] => 10158692567652826
            [reply] => Ευχαριστο?με για την αξιολ?γηση και την προτ?μηση φ?λε Marinos Nicolaou ?? Ευχ?μαστε η εμπειρ?α μπ?ρα? να ενθουσ?ασε και του? καλεσμ?νου? σα? ??
        )

    [6] => stdClass Object
        (
            [id] => 7
            [hidden] => 0
            [user] => Andreas Kyriacou
            [user_photo] => https://graph.facebook.com/6976670699011645/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Τ?λεια εξυπηρ?τηση! Ε?κολη επικοινων?α, ?μεση ανταπ?κριση με παρ?δοση στο χ?ρο μα? ακριβ?? την ?ρα που ε?χαμε συνεννοηθε? και το πιο σημαντικ?.. Παγωμ?νη μπ?ρα!
            [rating] => 5.0
            [highlight] => 
            [date] => 2022-06-20
            [reviewId] => 10159117609939755
            [reply] => Ευχαριστο?με Ανδρ?α για τα καλ? σου λ?για ?? Cheers ??
        )

    [7] => stdClass Object
        (
            [id] => 8
            [hidden] => 0
            [user] => Giannis Tsiapinis
            [user_photo] => https://graph.facebook.com/6544283525607700/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Πολ? καλ? και ?μεση εξυπηρ?τηση με λογικ?? τιμ??! Η μπ?ρα ?ταν τσακριν συν?χεια. ??????
            [rating] => 5.0
            [highlight] => 
            [date] => 2022-06-02
            [reviewId] => 5490095164355827
            [reply] => Ευχαριστο?με φ?λε Γι?ννη για τα καλ? σου λ?για ?? Cheers ??
        )

    [8] => stdClass Object
        (
            [id] => 9
            [hidden] => 0
            [user] => Pantelis Giorgallis
            [user_photo] => https://graph.facebook.com/6589080397841338/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Μια φοβερ? εμπειρ?α!
Τι ?λλο να ζητ?σει κ?ποιο?; 
Στην αυλ? του σπιτιο? σου, με φ?λου?, οικογ?νεια και  ?φθονη μπ?ρα ?τσακρ?ν?!!!! 
Εξαιρετικ? service απ? τον αγαπητ? Γι?ργο και το Beer On Call!! 
Απ? εδ? και π?ρα ?ποτε ?χω π?ρτυ ξ?ρω τι να κ?νω! 

Τσακρ?ν on call!!!????
            [rating] => 5.0
            [highlight] => 
            [date] => 2021-10-04
            [reviewId] => 382971936708861
            [reply] => Σε ευχαριστο?με φ?λε Παντελ? για τα καλ? σου λ?για ?? Ει? Υγε?α ??
        )

    [9] => stdClass Object
        (
            [id] => 10
            [hidden] => 0
            [user] => Neofytos Pettis
            [user_photo] => https://graph.facebook.com/5970033366431013/picture?access_token=EAACW8aYRzLUBO0YAGEXtoMwZCumsufZC9AjDMxsWLEmp3xpZCUoXyQ9mNZC15ZAQZCcjYbYzCAAgkO09tufVZBnoSmw7GkEiuIK2ZChlcjmuxXpJy5hDwbNnVy3x3iGs4ukiS8qUXm63H3lqOincYHnJGzJ9iGKgQcBOqIlRnxgLwlA3xM92SkgQ5Aglic3j4hhhu8Wj571I8xE0rAZDZD&type=square&width=80
            [text] => Had an amazing experience with beer on call cy. And yes the beer was always tsakrin !!
            [rating] => 5.0
            [highlight] => 
            [date] => 2021-09-16
            [reviewId] => 10159479906506505
            [reply] => Thanks buddy! Hope you had a wonderful night ??
        )

)

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.ti-controls{display:block;margin-top:-12px;width:100%;position:absolute;height:0px;z-index:1;top:50%}.ti-widget.ti-face .ti-controls .ti-next,.ti-widget.ti-face .ti-controls .ti-prev{position:absolute;display:inline-block;width:20px;height:30px;padding-top:20px;padding-bottom:20px;display:block;opacity:1;-webkit-transition:all 200ms ease-out;-moz-transition:all 200ms ease-out;-o-transition:all 200ms ease-out;transition:all 200ms ease-out}.ti-widget.ti-face .ti-controls .ti-next:hover,.ti-widget.ti-face .ti-controls .ti-prev:hover{cursor:pointer;-webkit-transform:scale(1.2);-ms-transform:scale(1.2);transform:scale(1.2)}.ti-widget.ti-face .ti-controls .ti-next:before,.ti-widget.ti-face .ti-controls .ti-prev:before{content:””;background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg);border-radius:2px;position:absolute}.ti-widget.ti-face .ti-controls .ti-next:after,.ti-widget.ti-face .ti-controls .ti-prev:after{content:””;background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(-45deg);-ms-transform:rotate(-45deg);transform:rotate(-45deg);border-radius:2px;position:absolute}.ti-widget.ti-face .ti-controls .ti-next{right:2px}.ti-widget.ti-face .ti-controls .ti-next:after{top:18px;right:0px}.ti-widget.ti-face .ti-controls .ti-next:before{top:8px;right:0px}.ti-widget.ti-face .ti-controls .ti-prev{left:2px}.ti-widget.ti-face .ti-controls .ti-prev:after{top:8px;left:0px}.ti-widget.ti-face .ti-controls .ti-prev:before{top:18px;left:0px}@media (max-width:479px){.ti-widget.ti-face .ti-controls{top:calc(50% – 19px)}}.ti-widget.ti-face .ti-controls-line{display:none;margin:20px auto;width:150px;height:3px;border-radius:3px;background:rgba(204, 204, 204, 0.35);position:relative;overflow:hidden}.ti-widget.ti-face .ti-controls-line .dot{position:absolute;left:0;top:0;display:inline-block;width:25px;padding-left:4px;padding-right:4px;height:100%;border-radius:3px;background:#cccccc;transition:width 0.2s, left 0.2s}@media (max-width:479px){.ti-widget.ti-face .ti-controls-line{display:block !important}}.ti-widget.ti-face .ti-controls-dots{display:none;margin-top:10px;margin-bottom:10px;text-align:center}.ti-widget.ti-face .ti-controls-dots .dot{display:inline-block;width:10px;height:10px;background:#cccccc;border-radius:20px;padding:4px;opacity:0.4}.ti-widget.ti-face .ti-controls-dots .dot.active{opacity:1}@media (max-width:479px){.ti-widget.ti-face .ti-controls-dots{display:block !important}}

Active Theme: Woodmart Child 1.0.0
Plugins:
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Hello, the Google reviews on my website are displayed incorrectly. I contacted the page builder’s support and they told me that the problem was not with them. Attached is a screenshot of the display. Whether I put the short code in a single block, on several columns, whether I deactivate the caches, the problem remains the same

ERROR

Impossibile scaricare il modello per il widget.
Ricarica la pagina.
Se il problema persiste, scrivi un’email a [email protected].

WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 56: Received HTTP code 403 from proxy after CONNECT ) ) [error_data] => Array ( ) [additional_data:protected] => Array ( ) )

Your reviews are being downloaded.
While you wait, you can start the widget setup with some review templates.

— Have been waiting for a while. How long does it take to show? Thanks.

kf

URL: https://leviharrison.com
MySQL Version: 10.4.32
WP Table Prefix: wp_com
WP Version: 6.4.3
Server Name: leviharrison.com
Cookie Domain: leviharrison.com
CURL Library Present: Yes
CSS path: /kunden/472984_70188/leviharrison.com/wp-content/uploads/trustindex-facebook-widget.css
PHP Info:
Version: 8.2.11

I was previously connected to Facebook but the profile pictures did not show. I tried to download the FB reviews again but no reviews were found. I tried reconnecting to my FB account but that did not work (see screenshot, the page just remains like displayed on the screenshot). I reinstalled this plugin but that did not help. What can I do?

• This topic was modified 9 months, 2 weeks ago by livingwild.

Hi,

It’s possible to remove or hide the text “loading” appearing before that notices are displayed ?

I’m a long time user and I go through each month and manually update my Google reviews and my Facebook reviews. I just did that and it worked like usual for Google reviews but not for the Facebook review. It removed all of my Facebook reviews except for 1 that has no data associated with it. If you scroll to about 60% down the linked page, you can see how it looks. Can you help me with this?

I have many stores, each has a separate Trip Advisor and google listing. I want to have a slider for each store.

How do I split the sources? I see the default is to include all reviews of the same type.

So Slider 1: Trip Advisor account A, Google A

Slider 2: Trip Advisor account B, Google B etc

On my home page I am happy to combine all reviews.

Using tags is not manageable as it requires me to tag every new review. I need to be able to create a widget linked only to specific sources.

I am a PRO customer.

Hi,
I’m having a issue with the plugin, I tried connecting to the FB account account and got the following error:

“There is no Facebook Page you can manage with your account!

Hint:
1) Login with another Facebook user!
2) Ask for administration permission of the Facebook Page you want to boost!”

I can confirm that the the Facebook user have admin access to the FB page I intend to connect, and that the app have full Business integrations access.

I understand that there is an similar issue reported and was resolved 6 mths ago. But I’m having this issue right now.
https://www.ads-software.com/support/topic/there-is-no-facebook-page-you-can-manage-with-your-account/

Please assist, thank you!

Hi, i cannot use your plugin, for some reason i don’t know.

T<a href=”URL: https://www.rciofi.it MySQL Version: 5.5.5 WP Table Prefix: wp_ WP Version: 6.1.1 Server Name: https://www.rciofi.it Cookie Domain: https://www.rciofi.it CURL Library Present: Yes CSS path: /home/web/www.rciofi.it/www/wp-content/uploads/trustindex-facebook-widget.css PHP Info: Version: 7.4.33 Memory Usage: 28.75MB Memory Limit: 256M Max Upload Size: 25M Max Post Size: 50M Allow URL fopen: On Allow URL Include: Off Display Errors: Off Max Script Execution Time: 120 seconds WP_HTTP_BLOCK_EXTERNAL: not defined WP_ACCESSIBLE_HOSTS: not defined Plugin: Widget per recensioni e consigli sociali Plugin Version: 9.8.5.1 Options: active: 1 version: 9.8.5.1 page-details: Array ( [access_token] => EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD [id] => 238770010141170 [name] => Rciofi [rating_number] => 12 [rating_score] => 5 [access_token_expires] => 2023-05-25 14:47:10 [avatar_url] => https://graph.facebook.com/238770010141170/picture?&type=square&width=160 ) subscription-id: proxy-check: style-id: 37 review-content: filter: scss-set: soft lang: it no-rating-text: dateformat: rate-us: rate-us-feedback: verified-icon: enable-animation: show-arrows: content-saved-to: show-reviewers-photo: download-timestamp: 2023-04-05 15:14:43 widget-setted-up: disable-font: show-logos: show-stars: load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: review-download-inprogress: review-download-request-id: review-manual-download: review-download-notification: Reviews: Array ( [0] => stdClass Object ( [id] => 1 [user] => GD System di Danilo Gattuso [user_photo] => https://graph.facebook.com/6145212782206022/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Rciofi. Tanta competenza e professionalità. Da subito hanno capito a piena le nostre esigenze e ne hanno fatto post dai contenuti speciali. La completa gestione dei nostri social affidata a loro e divenuta il nostro punto di forza, tra non molto partiremo anche con il sito e siamo già certi del grande risultato. 5 stelle super. Super consigliati?? [rating] => 5.0 [highlight] => [date] => 2023-03-25 ) [1] => stdClass Object ( [id] => 2 [user] => Alice E Marta Gallina [user_photo] => https://graph.facebook.com/6057904560945317/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Rciofi è elevata professionalità e competenza. Un’altra loro qualità è la tanta pazienza che hanno con i "clienti difficili" come noi, hanno compreso appieno la nostra idea di sito internet e ci hanno spiegato, con parole semplici, tutto il progetto. Siamo contentissimi di loro e soddisfatti del risultato finale. Peccato non poter dare 6 stelle ?? [rating] => 5.0 [highlight] => [date] => 2023-01-17 ) [2] => stdClass Object ( [id] => 3 [user] => Andrea Pittera [user_photo] => https://graph.facebook.com/5960539030733816/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Tanta tanta professionalità ?? [rating] => 5.0 [highlight] => [date] => 2022-06-27 ) [3] => stdClass Object ( [id] => 4 [user] => Salvo Lo Biundo [user_photo] => https://graph.facebook.com/6199386253488682/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => La professionalità dei ragazzi di Rciofi è ineguagliabile. Mi sono trovato davvero bene. Hanno saputo rispondere a tutte le mie richieste. Consiglio! [rating] => 5.0 [highlight] => [date] => 2021-06-14 ) [4] => stdClass Object ( [id] => 5 [user] => Antonio Patellaro [user_photo] => https://graph.facebook.com/5860580767371174/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Mi sono affidato a questi ragazzi per la costruzione del sito web e per alcuni progetti grafici riguardanti il mio allevamento. Sono soddisfattissimo del sorprendente lavoro che hanno svolto. Rivolgetevi a loro per i vostri progetti e troverete cortesia, professionalità e sopratutto competenza! [rating] => 5.0 [highlight] => [date] => 2021-02-15 ) [5] => stdClass Object ( [id] => 6 [user] => Enrica Muratore [user_photo] => https://graph.facebook.com/9447586561925976/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Sono gentili, professionali e sempre disponibili! Sanno delineare perfettamente l’identità online adatta ad ogni cliente. Si vede che sono persone che ne capiscono e che sanno bene quello che fanno! Stra consigliati! [rating] => 5.0 [highlight] => [date] => 2021-02-14 ) [6] => stdClass Object ( [id] => 7 [user] => Roberta Perino [user_photo] => https://graph.facebook.com/6464974350225459/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Ottimo team e super professionalità [rating] => 5.0 [highlight] => [date] => 2021-02-10 ) [7] => stdClass Object ( [id] => 8 [user] => Riccardo Moretti [user_photo] => https://graph.facebook.com/5994417533970145/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Professionali è dire poco, una ventata d’aria fresca con un tocco giovanile ed innovativo! [rating] => 5.0 [highlight] => [date] => 2021-02-04 ) [8] => stdClass Object ( [id] => 9 [user] => Marco Patinella [user_photo] => https://graph.facebook.com/6428848460500232/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Azienda giovane ma molto professionale e competente. [rating] => 5.0 [highlight] => [date] => 2021-01-29 ) [9] => stdClass Object ( [id] => 10 [user] => Carla Lo Giudice [user_photo] => https://graph.facebook.com/5624766980960915/picture?access_token=EAACW8aYRzLUBAJgbKWVb0t6sH92CEI9lVKAMeX1jdGbteEwrMZApZBwVxdl9B5psYbmYe2jyk1vq51aypi7QeSTIfdKHnOnQQkO66iHVA5NLxKqQkmTnBy08kK1Mx4NGVRcs5pZBelpVRsSBEqJS5ZA0aC3oRIXP1Uqu0TGzM8TFvLwNowuUJDgiuyFbP2NJnYfjvnmoAwZDZD&type=square&width=80 [text] => Consiglio a tutti Rciofi! Sono molto professionali, attenti a spiegare al cliente i servizi disponibili ed aiutarlo a scegliere quello più adatto alle sue esigenze. #rciofi #webdesign #webmarketing [rating] => 5.0 [highlight] => [date] => 2021-01-28 ) ) CSS: Active Theme: Ark 1.58.0 Plugins: Accessibility by UserWay (2.5.0 – active) Advanced Custom Fields PRO (5.10.2 – active) Akismet Anti-Spam (5.1) Ark Theme Core Plugin (1.58.0 – active) Async JavaScript (2.21.08.31 – active) Autoptimize (3.1.6 – active) Cookie banner plugin for WordPress – Cookiebot CMP by Usercentrics (4.2.7 – active) Fresh Custom Code (1.5.0 – active) Fresh Favicon (1.1.2 – active) Fresh File Editor (1.0.1 – active) Fresh Framework (1.58.0 – active) Fresh Menu Item Limit Fix (1.0.0 – active) LightStart – Maintenance Mode, Coming Soon and Landing Page Builder (2.6.5 – active) Popup Maker (1.18.1 – active) Rank Math SEO (1.0.110.2 – active) Slider Revolution (6.5.20 – active) Widgets for Social Reviews & Recommendations (9.8.5.1 – active) WP Fastest Cache (1.1.2 – active) WP Review Slider (12.2 – active)”>his my informations:

installato il plugin per inserire le recensioni di Facebook Trusindex, procedo con il collegamento e configurazione ma alla fine mi dà errore e mi dice che non è riuscito a salvare il css

Just now install new version of Social (Facebook..) plugin and it’s chrashed

I noticed that the CSS is loading a star SVG and the platform logo from your own CDN.

I think it’s not permited by the GDPR as you could retreive info from this request, right? Why not simple add them to the plugin directory?

https://cdn.trustindex.io/assets/platform/Google/icon.svg

https://cdn.trustindex.io/assets/platform/Google/star/f.svg

https://cdn.trustindex.io/assets/platform/Google/logo.svg

I might understand why you want to solve it that, so you might always have up-to-date logo’s etc. Or keep the plugin small?

Kinds regards,

Jaime Martinez

Is there a way to dereqister the script (loader.js) and style (ti-widget-css-google-css) added by the plugin? So that is possible to add own styling (without overriding) and adding an own slider script.

Hello,
I have been using your plugin for a couple of months. However, I saw that photos of customers in the reviews are broken, so I followed your guide on how to fix that. Unfortunately, after disconnecting my facebook page, it is not possible to connect it again. If I try to connect it through my website, it redirects to your platform and adds the website. The platform is downloading the reviews forever and It does not allow me to create the widget as it shows the errors that I need to connect my platform first. Even though I have added the facebook page through your platform, I am still getting the error. It is not possible to connect the WordPress website through the plugin anymore as it redirects to your website and it says that the connections are duplicated.

Good day!
I have been using the widget for a month now. But suddenly the images became missing (see this https://snipboard.io/75RDrH.jpg). I tried troubleshooting it, but I eventually had to re-create?plugin. But now when I try connecting my Facebook account even if there are?numerous pages that I manage, still it displays with this error.

“There is no Facebook Page you can manage with your account!

Hint:
1) Login with another Facebook user!
2) Ask for administration permission of the Facebook Page you want to boost!”

(see this https://snipboard.io/Ofx780.jpg)

Now I can’t proceed in setting up the facebook review widget since I can’t connect it. I even tried logging in other Facebook accounts that has admin rights in the page, but it is still the same.

Thank you in advance for the help.

• This topic was modified 2 years ago by sadev.

Hi,

The reviews are displaying correctly when inserted into a landing page, as seen here, but the display breaks when inserted as a footer widget. See screenshot here: https://snipboard.io/jmLvJG.jpg

Caching does not seem to be the issue, after a good bit of testing, it doesn’t seem to make any difference.

I am using Flatsome theme with Woocommerce and all plugins and themes are at their latest versions.

Thanks for help.

Hello,

please have a look at the website footer and please tell me the name of the correct CSS items for “Hofmeister Dach + Asphalt GmbH” and “11 Google Bewertungen”. I tried various names (e.g. ti-name, ti-rating-text) to change the color from black to white but I just cannot figure out the correct item names. Thank you so much.

Regards!

The Facebook page is connected, but does not see reviews. Can you help me , please?

Thanks!

URL: https://www.clinicahmdent.ro
MySQL Version: 5.5.5
WP Table Prefix: wp_
WP Version: 6.0.2
Server Name: https://www.clinicahmdent.ro
Cookie Domain: https://www.clinicahmdent.ro
CURL Library Present: Yes
CSS path: /home/hmdentim/public_html/wp-content/uploads/trustindex-facebook-widget.css

PHP Info:
Version: 7.4.30
Memory Usage: 73.73MB
Memory Limit: 1024M
Max Upload Size: 105M
Max Post Size: 105M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 30 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined

Plugin: Widgets for Social Reviews & Recommendations
Plugin Version: 9.5
Options:
active: 1
version: 9.5
page-details: Array
(
[access_token] => EAACW8aYRzLUBALc8EMj9bZCNVK1pZBJTirvS263etqHd3tILGWjYTJJi4GsMFE4YQfZAKGnUcEYOb3jdFKPamr5UobDZC7ZAcimW1JHnenGZA1MTZAhxGfvwg0X4ZApbjKvP3OImrL3f6KqzhO7d6ygPMBVX9pozZAL4ZBu4uvVrR66Nz1YAQj6KAextNIT1NS3lsZD
[id] => 107549405237457
[name] => HMDent Centrul de implantologie
[rating_number] => 10
[rating_score] => 5
[access_token_expires] => 2022-12-01 02:22:46
[avatar_url] => https://graph.facebook.com/107549405237457/picture?&type=square&width=160
)

subscription-id:
proxy-check:
style-id:
review-content:
filter:
scss-set:
lang: en
no-rating-text:
dateformat:
rate-us: hide
rate-us-feedback:
verified-icon:
enable-animation:
show-arrows:
content-saved-to: 9.5
show-reviewers-photo:
download-timestamp: 2022-10-12 03:07:59
widget-setted-up:
disable-font:
show-logos:
show-stars:
load-css-inline: 0
align:
amp-hidden-notification:
review-download-token: 749717de40
review-download-inprogress:
review-download-request-id:
review-manual-download:
review-download-notification:

Reviews: Array
(
)

CSS:

Active Theme: Indutri 1.0.1
Plugins:
BEAF – Ultimate Before After Image Slider & Gallery (4.3.3 – active)
Better Font Awesome (2.0.3 – active)
Breadcrumb NavXT (7.1.0 – active)
Breadcrumbs for Elementor (1.1 – active)
Classic Editor (1.6.2 – active)
Contact Form 7 (5.6.3 – active)
Cookie Notice & Compliance for GDPR / CCPA (2.4.1 – active)
Duplicate Page (4.4.9 – active)
Easy Appointments (3.10.5 – active)
Elementor (3.7.7 – active)
Elfsight Instagram Feed CC (4.0.2 – active)
Honeypot for Contact Form 7 (2.1.1 – active)
Indutri Themer (1.3.7 – active)
Joinchat (4.5.10 – active)
Meta Box (5.6.7 – active)
Safe SVG (2.0.3 – active)
Slider Revolution (6.3.6 – active)
TablePress (1.14 – active)
Twenty20 Image Before-After (1.5.8 – active)
User Profile Picture (2.6.0 – active)
What The File (1.6.0 – active)
Widgets for Google Reviews (9.5 – active)
Widgets for Social Reviews & Recommendations (9.5 – active)
WP-Optimize – Clean, Compress, Cache (3.2.7)
WPS Hide Login (1.9.6 – active)
Yoast SEO (19.7.1 – active)

I did the steps by step, and when I put the code on my website, the evaluations are in a list format, and the slides do not appear

I’m putting the code like this:

<?php echo do_shortcode(‘[trustindex no-registration=google]’); ?>

Hi there.

We are using trustindex to show our trustpilot reviews in our page. But it does not show, only when we are logged in.

it only shows the code, when we are logged in to the webpage, but not logged out.
We have cleared all website cache and server cache.

The widget is inserted with elementor as html code. Anyone knows, what could be the issue?

The page I need help with: https://prosillas.es/desmostracion-silla-i-go/

I installed the plug-in and followed all the steps. I put a CSS widget on the page and pasted the code from the plug-in. [trustindex no-registration=facebook]
The reviews did not show up, instead all I got was this: <div class="ti-widget ti-face" data-layout-id="13" data-set-id="light-contrast-large-blue" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-Facebook"> <div class="ti-row"> <div class="ti-profile-img"> <img src="data:image/svg+xml,%3Csvg%20xmlns='https://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Dripping Auto Pros" data-lazy-src="https://graph.facebook.com/107768228227027/picture?&type=square&width=160" /><noscript><img src="https://graph.facebook.com/107768228227027/picture?&type=square&width=160" alt="Dripping Auto Pros" /></noscript> </div> <div class="ti-profile-details"> <div class="ti-name"> Dripping Auto Pros</div> <div class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></div> <div class="ti-rating-text"> <span class="nowrap"><strong>3 Facebook reviews</strong></span> </div> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <div class="ti-review-item source-Facebook" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="data:image/svg+xml,%3Csvg%20xmlns='https://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Mark Morrison" data-lazy-src="https://graph.facebook.com/6116606021686318/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" /><noscript><img src="https://graph.facebook.com/6116606021686318/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" alt="Mark Morrison" /></noscript> </div> <div class="ti-profile-details"> <div class="ti-name">Mark Morrison</div> <div class="ti-date">September 21, 2022.</div> </div> </div> <div class="ti-stars"><span class="ti-recommendation"><span class="ti-recommendation-icon positive"></span><span class="ti-recommendation-title">recommends</span></span><span class="ti-dummy-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span><span class="ti-verified-review"><span class="ti-verified-tooltip">Verified</span></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->Dripping Auto Pros cleaned my Maserati to better than new. They were fast, priced fairly and very nice. Highly Recommend Five Star!<!-- R-CONTENT --> </div> </div> </div> <div class="ti-review-item source-Facebook" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="data:image/svg+xml,%3Csvg%20xmlns='https://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Adrienne Morrison" data-lazy-src="https://graph.facebook.com/4684592404907898/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" /><noscript><img src="https://graph.facebook.com/4684592404907898/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" alt="Adrienne Morrison" /></noscript> </div> <div class="ti-profile-details"> <div class="ti-name">Adrienne Morrison</div> <div class="ti-date">October 18, 2021.</div> </div> </div> <div class="ti-stars"><span class="ti-recommendation"><span class="ti-recommendation-icon positive"></span><span class="ti-recommendation-title">recommends</span></span><span class="ti-dummy-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span><span class="ti-verified-review"><span class="ti-verified-tooltip">Verified</span></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->Ken did an excellent job on detailing my 2018 Ford Expedition. We have three young children and the car was pretty filthy. When we got it back, it looked brand new. Scuffs and scratches on the outside were also buffed out. We will be using him again!<!-- R-CONTENT --> </div> </div> </div> <div class="ti-review-item source-Facebook" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="data:image/svg+xml,%3Csvg%20xmlns='https://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="John Howard" data-lazy-src="https://graph.facebook.com/4437355399618522/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" /><noscript><img src="https://graph.facebook.com/4437355399618522/picture?access_token=EAACW8aYRzLUBAPcF0MQUl7cAqppkO1YtWwD1H3yRb3xZB0Vi5hYS9AMspMeSMGOaGAjM2ZBQvQzSRS9dT6nPtBDmgZCQ3WRWF2R7bJn3jqg3BLHfEPPzdqZAJTUNxDVLSqwTzcvq4bn5d7Kuo07ZBOYmJGbWbGzPoAsX6O349WRZBmT3XOKhf2X4xTLMBLoNAZD&type=square&width=80" alt="John Howard" /></noscript> </div> <div class="ti-profile-details"> <div class="ti-name">John Howard</div> <div class="ti-date">September 18, 2021.</div> </div> </div> <div class="ti-stars"><span class="ti-recommendation"><span class="ti-recommendation-icon positive"></span><span class="ti-recommendation-title">recommends</span></span><span class="ti-dummy-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span><span class="ti-verified-review"><span class="ti-verified-tooltip">Verified</span></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->Great job! Great attention to details. Highly recommended. You will not be disappointed<!-- R-CONTENT --> </div> </div> </div> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> </div> </div>

My client connected to their Facebook page and I added the shortcode to their review page, but an error message says there are no Facebook reviews (they have 170 reviews on their Facebook page).

https://www.facebook.com/zuzackllc/reviews/

• This topic was modified 2 years, 3 months ago by pavefe.

Hi there!
I love yout plugin, but at the moment i am not able to use it.
I followed your instrunctions about W3 total cache, but they didn’t resolve the problem. When i select the widget the plugin returns this error: cURL error 28: Connection timed out

How can i resolve?

Hi, after using ur plugin for longer times the plugin suddenly broke my site and every website visitor can just see:

ERROR
The widget template could not be downloaded.
Please reload the page.
If the problem persists, write an email to [email protected].

The rest of my website is for visitors not visible anymore!?! Why and what happened? And how to fix that issue?