Rating: 5 stars
I had trouble with updating the Pro version of their Gallery Plugin, and not only did they go in themselves and fix it, they gave me the code to copy and paste to use across all our sites. Great product, great team!
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I’ve been using this plugin for over 3 years now and it just keeps on running smooth! I had an issue recently and was able to get it resolved real fast over the weekend thanks to the speedy and friendly support. Highly Recommended!
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This Plugin and customer service representative was most helpful in my time of need. I would recommend this plugin to anyone. Keep up the fantastic work!
]]>Rating: 4 stars
I installed and tried many image plugins but I came back to Photo Gallery. Nice style offer and many option views: slide, masonry, thumbnail, mosaic and content slider. But the real reason I chosed Photo Gallery plugin is the 24h assistance (also on Christmas Day!). Recommended.
]]>Rating: 5 stars
The developers behind this plugin is very very helpful, they went extra miles to correct our codes to make it work, and they didn’t even charge us a dime! Highly recommended, they will always answered your email tickets and get back to you with quality answer. We are very pleased with their service. Highly recommended!
]]>Rating: 5 stars
I have use this gallery for my webwite : https://www.arbrecreation.com and it works well. So, i have the pro version and huge it have made a modification just for me, for having a direct link to a web page when you click on the picture wihtout lightbox. Thanks a lot.
]]>Rating: 5 stars
I have use this gallery for my webwite : https://www.arbrecreation.com and it works well. So, i have the pro version and huge it have made a modification just for me, for having a direct link to a web page when you click on the picture wihtout lightbox. Thanks a lot.
]]>Rating: 5 stars
Team is committed to find solutions and implement them Thanks
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I had an issue with the plugin not displaying the lightbox gallery properly, and was beside myself, thinking I’d have to use something else. I contacted the HUGE IT for support, not expecting a lot, but boy was I wrong. They kept in contact via email, and then the developer dived straight into my website and resolved the issue!
I currently only have the free version and to receive such support is on and beyond. I am so grateful to the magic touch of the developer. Thank you so much, Ms. IT Guru!
]]>Rating: 3 stars
No setting to control if the images open as attachments, in the browser or lightbox, you have to settle for the behavior of the chosen gallery style. And the lightbox is clunky, includes a scroll bar (boooo) and doesn’t center the images (double boo).
Otherwise, if you can work around these limitations, a pretty good plugin that works like it says it does.
Rating: 5 stars
Great plugins and an amazing support. We will prefer Huge-IT plugins in upcoming projects.
]]>Rating: 4 stars
The support was phenomenal, it was quick, professional and fair
]]>Rating: 5 stars
This is a terrific gallery plugin and very easy to deploy. I have been so impressed with the responsiveness of the HugeIT team. I had a minor issue with the plugin and not only did they respond very quickly to my initial email request for help, but they also provided me with a solution very promptly. I have been using WordPress for about 5 years now and I’ve tried a lot of plugins, some free and some paid, but this is my best customer service experience so far.
Knowing that the HugeIT team stands behind their product and provides such high quality service, I will definitely use this plugin again for other sites that I build. Thank you, HugeIT, and well done!
]]>Rating: 5 stars
Great support!
]]>Rating: 5 stars
Great support! Very useful plugin.
]]>Rating: 5 stars
This is the best plugin for image gallery
]]>Rating: 5 stars
Delighted not only with the gallery design but how quickly Huge IT responded to my request to link directly through to a webpage and bypass the pop-up screen. Their customer service is fantastic.
]]>Rating: 5 stars
Easy to use and with many options for creating albums and galleries.
High customization of styles and layouts.
Generates shortcodes for both albums and galleries and it also generates php code to integrate slideshows straight into themes config files. Supports widgets.
Plus, very efficient technical support.
Cheers,
Cris
Rating: 5 stars
Even in the free version huge-it provide a great and usefull support!
]]>Rating: 4 stars
I downloaded the free version and liked it a lot! But I couldn’t resize the thumbnails of the pop-up gallery. Also the slider didn’t work well with WP 2017 theme. So I decided to purchase the multi-site license, which is a totally different version number. When I initially used the paid version, various components stopped working. I sent several emails asking for support. They did respond within 24 hours and suggested that it might be a plugin conflict. I stripped everything and it still didn’t work. I cleared my cache and finally decided to ask for a refund. They asked for a more detailed explanation of the issues so they can fix the problem. In the meantime I reverted back to the free version and everything worked again. Then I decided to go back to the paid version and suddenly it all started working again. I didn’t change anything other than change versions.
So here’re my general tips:
Rating: 5 stars
After using the free version -and loving the results- I ended up buying the developer version. First thing I have to say is that the SUPPORT TEAM is just amazing. They are on top of things, right there and then. No waiting, endless emails, more waiting, more emails… Other Plugin developers should learn from Huge-It.
I cannot wait to show my customer her new Galleries. I know she is going to love the results.
]]>Rating: 5 stars
Elegant plugin, nice display options. I requested assistance for a bug after installing it on a website and they were very quick to answer and helpful although i was using the free version.
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I had an issue where one of my galleries stopped hyperlinking the images. I contacted Huge-IT’s support via email, and had a response later that night. They went in, fixed the issue, and were polite and solid on communication throughout. Really nice to have support that is dedicated to the product.
]]>Rating: 5 stars
Seriously considering upgrading to the pro version, this makes images pop!
]]>Rating: 5 stars
Thank you to Huge-It Team for great support done to solve some issues on my web site.
Everything is perfect, now I can continue building the website.
Rating: 1 star
This company is a huge scam.
They have hidden their refund policy into their PRIVACY POLICY and refuse to refund me even though my purchase is only a day old.
I purchased a developers license after using their free version and emailing about their ALBUM feature in the paid version. The free version has Pagination and Rating features that I really liked but when I asked about the ALBUMS feature they did not mention that all the features in the FREE gallery are not included in the paid version.
They are refusing to refund my money. DO NOT PURCHASE!
]]>Rating: 5 stars
Fantastic support, very helpful with a efficient response.
They help me to get the quite exact desired results, in à very short time.
Huge-It is really got really a huge soft supported by a huge help desk.
Rating: 5 stars
I have been using this product for several years. I never had an issue. obviously I was doing something wrong. The support team kicked in and got me going quickly. Great service and Support.
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Brilliant support for this product. Huge IT is a wonderful gallery which works on both desktop and mobile seamlessly.
]]>Rating: 5 stars
A big thank you to developers, nice stuff.
Nice support team.