Hi Support,
When you will click next button after first click that is not working
I have checked after disabled all plugin it is not working
Page URL: https://wordpress-916689-4797544.cloudwaysapps.com/product/optimale-ondersteuning-bij-fysieke-klachten/
Please check it.
Thank You,
Gaurav
Seem to be having a pretty big issue here.
We have a product with multiple images, running latest Elementor, WP & Woo.
When using the Elementor product gallery widget the thumbnails show up on top of the main image (no matter the setting applied) and don’t show up at all on the live page.
When using the shortcode, the same thing happens.
Hope you can help, really excited to get this one working.
PS: How do you enable an embedded YouTube video in the gallery? That’s what drew us to this plugin, but can’t seem to find a way to do that anywhere, despite it being a listed featured.
Thanks!
]]>Hello! After I switched to woogallery pro my product photos are covered with the background of the zoom icon (screen: https://prnt.sc/dLoEPrsH3K8R). I inspected the page and found .grid-lightbox in the css (https://prnt.sc/GmUOjGYMdeJh). It is at width/hegiht 100% (and so covers the whole photo). When I go down to 0% the background is gone. But why was this a 100% by default? How can I fix this? I am not experienced and my only solution right now is to revert to the non pro version.
]]>Hi there –
All of our products do have a gallery. We’re seeing dots navigation, but thumbnail images of each image in the gallery is not showing and we’re just trying to troubleshoot why that may be.
Thanks
]]>Has anyone else noticed that the plugin no longer works properly with the new update to Elementor Version 3.24.5 and Elementor Pro Version 3.24.3?
The large image section is completely missing, and all the thumbnails are very low under the short product description.
]]>https://cdnjs.cloudflare.com/ajax/libs/photoswipe/5.3.6/photoswipe-ui-default.min.js?ver=5.3.6NS_ERROR_CORRUPTED_CONTENT
The resource from “https://cdnjs.cloudflare.com/ajax/libs/photoswipe/5.3.6/photoswipe-ui-default.min.js?ver=5.3.6” was blocked due to MIME type (“text/html”) mismatch (X-Content-Type-Options: nosniff).
]]>Hi there – We’ve uncovered a conflict with your plugin and the Variation Swatches for WooCommerce Plugin. With the variation swatches plugin, one of the features is that the image changes with the selection of a variation (ex: size, color). You can see on the link to the page we need help with that this is not working. When we deactivate the Product Gallery Slider plugin, it works as expected.
Any insight would be appreciated. Thanks
]]>I have the exact problem as https://www.ads-software.com/support/topic/litespeed-load-js-delayed/ this post here in the one linked in it.
The gallery won’t load unless you interract with the page or wait for the 20 seconds delay its deferred for. I’m also trying to exclude it by excluding these files which are the only ones that come up as assets in Hummingbird. I’m getting the exact same spinner. I have excludeed woo-gallery-slider-public.min.js jquery.fancybox.min.js swiper-bundle.min.js
. Excluding woo-gallery-slider-js
just caused the gallery to never load even with time and interraction with the page.
I need to use the delay js setting because it just massively improves my page speed. I would really like to exclude the gallery
(I excluded jquery-migrate-js and jquery-core-js as per the link in the link above but didn’t help)
]]>Hi, This morning all gallery and featured images are not displaying.
This was working fine but for some reason all images have dissapeared – no settings have been changed for this to happen.
To investigate, I have just changed the settings under “Gallery Image Source” to “All images attached to this product content” and the featured image displays. When I have this set to “Only images uploaded to the product gallery” nothing displays at all.
Any help would be appreciated
]]>Hi WooGallery Support Team,
I’ve been using your gallery plugin without any issues until recently. The gallery was working perfectly, but now the main product image is not visible on the product page. Only the gallery images are displaying correctly.
Could you please assist in resolving this issue?
]]>hi,
I have the same issue as here, only with Litespeed:
https://www.ads-software.com/support/topic/work-with-the-wp-rocket-plugin/
I have excluded these files from delayed and are therefore loaded directly:
slick.min.js
jquery.fancybox.min.js
woo-gallery-slider-public.js
Unfortunately it doesn’t load properly:
https://freeimage.host/i/dN8sUXe
Can you possibly help? What exactly is needed to load the plugin directly? It’s directly in the visible area, so I want to handle the relevant scripts accordingly with an exception.
]]>Hi,
Most of the images in my gallery are all different dimensions. How can I force each image to have a max-height of 100% to fill the gallery container with object-fit: cover
Can you assist with letting me know the correct selectors as I am having issues finding it?
Many thanks
]]>Was literally about to purchase the paid version, when I’ve found that WooGallery Slider is breaking Product Bundles created with Woo Product Bundles.
My product bundles contain 2 products, and the second product is not selectable with WooGallery is enabled:
Always get the error to “please choose product options” but you cannot select anything in the second product. Disabling WooGallery restores normal behaviour. In the console, there is this error:
jquery.min.js?ver=3.7.1:2 Uncaught
TypeError: Cannot read properties of null (reading ‘length’) at HTMLSelectElement.<anonymous> (woo-gallery-slider-p…s?ver=2.0.6:1:14445) at HTMLDocument.dispatch (jquery.min.js?ver=3.7.1:2:40035) at v.handle (jquery.min.js?ver=3.7.1:2:38006) at Object.trigger (jquery.min.js?ver=3.7.1:2:70124) at HTMLSelectElement.<anonymous> (jquery.min.js?ver=3.7.1:2:70726) at Function.each (jquery.min.js?ver=3.7.1:2:3129) at e.<computed>.each (jquery.min.js?ver=3.7.1:2:1594) at e.<computed>.trigger (jquery.min.js?ver=3.7.1:2:70701) at e.init_scripts (add-to-cart-bundle.m…s?ver=7.2.0:1:40429) at e.<anonymous> (add-to-cart-bundle.m…js?ver=7.2.0:1:5656)(anonymous)@woo-gallery-slider-p….min.js?ver=2.0.6:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2(anonymous)@jquery.min.js?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=7.2.0:1(anonymous)@add-to-cart-bundle.min.js?ver=7.2.0:[email protected]?ver=3.7.1:[email protected]?ver=7.2.0:[email protected]?ver=7.2.0:1(anonymous)@add-to-cart-bundle.min.js?ver=7.2.0:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2(anonymous)@add-to-cart-bundle.min.js?ver=7.2.0:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2setTimeout (async)[email protected]?ver=3.7.1:2(anonymous)@jquery.min.js?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2setTimeout (async)(anonymous)@jquery.min.js?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2setTimeout (async)(anonymous)@jquery.min.js?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:[email protected]?ver=3.7.1:2
]]>Thanks for the beautiful plugin!
I found that your plugin has dequeued ‘magnific-popup’ at /public/class-woo-gallery-slider-public.php:386, which can affect other plugins that use the Magnific Popup library, e.g., WPC Product Size Chart or WPC Smart Quick View. It would be great if you updated it with some conditions or filter hooks to make it compatible with other plugins.
]]>Just installed the plugin. The thumbnails show up and if I click the navigation arrows for either the main images or the thumbnails they main images does change but the thumbnails don’t slide.
FutureX
]]>Hello
I have activated slider navigation and thumbnail navigation. But on thumbnail navigation, instead of sliding the thumbnails, this is the main image which is sliding.
how can we navigate inside the thumbnails directly without sliding first the main picture ?
]]>Hi there,
Multiple nows now we’ve noticed some weird glitch with the gallery. Some products show the gallery just fine, while other products, gallery images are added, but the gallery doesn’t show. So we’ve generally ruled out a plugin conflict and theme conflict since it’s only affecting some products and others work fine. We’ve racked our brains trying to find something different about the products that aren’t showing the gallery and coming up blank. We’ve tried removing the gallery images and then re-adding them, and still no gallery shows on the front end. The only “fix” we found when this was happening on our testing server (before going live) was to completely re-add the product as a new product. We can’t do that now though because this is a live ecommerce site with subscriptions tied to products.
We also can’t pinpoint if something sets this off (like another plugin update), but like I said, it’s only affecting some products and not others.
Given that this has happened multiple times now, I wanted to post this in case anyone else has run into this before or to get the plugin developers idea
ETA – We actually figured this out! You can’t set any default variation on a product. There seems to be some sort of conflict between the gallery and when you do that. So the “fix” is, do not select a default variation to show. Would be nice if there wasn’t a conflict with that though …
]]>Hi,
please check this page https://svitimprotebe.cz/eshop/redukce-adapter-na-zarovky/ and how the picture changes if I select different variants on Chrome or desktop. For example, if I choose variant “z E14 na E27”, then the gallery shows only pictures from the gallery of the variant. But If am checking this on my iPhone 13 mini = iOS – Safari viewer, then it doesn’t work.
Please can someone try it in another Woo installation? First of all, I need to know if this issue is global or only in my Woo installation.
Thanks
Filip
]]>Please see link – the images keep displaying with an overlap of the previous image
Thanks.
]]>We are very excited about the gallery plugin and will purchase a multi-site license.
But before, we kindly ask you to help with an issue.
The gallery is shown perfectly on product pages. But in order to provide more information to our customers, in addition to the products in the shop, we always do embed products into normal pages as well.
The issue is, that on pages with embedded products, the gallery is not shown.
Example:
This only happens on pages where products are embedded, it does not happen on shop products directly. But for our major products, we have these separate product pages to provide more information to the customer, so this is very, very important to us.
Do you see a chance to make the plugin work as well with our product pages?
If needed, we can give access to the staging site.
Thank you so much for your support and have a great day
]]>Hi.
A few days ago we have detected that the gallery does not work in landscape mode. The main image is not visible, as you can see in this image https://ibb.co/JpnymK8. However, it does work in portrait mode. What could be the problem?
Thank you.
Regards, ángel.
]]>Hi, having some issues with this plugin. At first, its working fine. But once i start to edit any settings in the plugin, the product gallery images starts to get uneven sizes. See picture below. How can I get rid of this?
PS. Im using Divi Theme
Hi guys, the way way you are adding the ‘Add Image Gallery’ HTML to the product variations is problematic. It seems you are using jQuery to find any class matching .form-row.form-row-full.options
and inserting the HTML.
// Variation gallery show under variation image
$(document).on('click', '.woocommerce_variation', function () {
// console.log('clicked');
var galleryHTML = $(this).find('.wcgs-variation-gallery');
// console.log(galleryHTML);
$(this).find('.form-row.form-row-full.options').before($(galleryHTML));
// $(this).find('.wcgs-variation-gallery').after('<p>Hello</p>');
// $('.wcgs-variation-gallery')
});
You should know that other plugins may insert rows with that class .form-row.form-row-full.options
into the variations. This means your code inserts multiple ‘Add Image Gallery’ buttons.
jQuery is not the best tool for what you are trying to achieve. Instead you should look at using a hook like woocommerce_product_after_variable_attributes
to add your HTML.
Hi, this plugin is great for what we need! I am looking to extend it a little further though and try and put 2 galleries, or at least 2 links to open the gallery in to one product page. I tried adding ‘Product images’ in to 2 locations via Elementor however this broke it entirely.
What I am trying to achieve is A) have a single image that opens the associated YouTube video in a lightbox, and B) either a separate gallery, or a continuation of the first gallery but located elsewhere (towards the bottom of the page). I’d like to keep using this plugin for both options as it handles the mix of image and video really well.
Thanks
Danny
]]>here, for default variation I have added 6 images to variation gallery. While adding variation gallery images I selected 6 columns from the Gallery settings on the right side but it does not get saved. After updating the product only display 3 variation images (1 being the featured image)
]]>Hi,
Is there a way to bulk import the images for the variation gallery?
I have a csv file with the url of the images and the image id. I need to add the images in bulk as I have around 400 variations in total.
Thanks
]]>Hello, getting a lot of JS errors on every product page from your plugin. Have you seen this before?
Screenshot: https://app.screencast.com/eR5jf3d0RE6ME
We have the latest version installed.
]]>Main product image size is different but when we select an image from the gallery the size of the main image get correct.
]]>Some product pages have messed up layouts and I think this is stemming from the gallery plugin. I examine the inspector source code and it seems to be the gallery markup missing an closing tag. And when I disable the plugin it resolves.
Could you take a look at the example page and advise whether it’s coming from the plugin please?
Regards,
Andrew
]]>I’m building the single product page template in Bricks page builder. I was wondering if this plugin is compatible with it? If so, how can I implement it?
Thanks!