We have been using the plugin for a while, until 2 years ago the service stopped working…I’ve been trying to contact the developers, but the site is blocked in NL by a security firewall and the emails I send are bounced.
We have been charged for the pro for 2 years now without a working service. Can the developer contact us to resolve the issue?
]]>Unfortunately the plugin was exactly what I was looking for but it doesn’t work. Also tried older WP version.
Does anyone know an alternative
]]>after installing gravity 2 pdf, selected new merge. when trying to select pdf file it not working, please help to resolve this issue
]]>On Gravity2PDF settings, there is a Completed Merges tab that lists all the merges that have been completed. My site has 2383 pages of entries. Where is this information stored? I need to get a dump of this outside of WP. Thanks
]]>Pro Version Version 3.1.8
JS error [breaks] up whole site backend.
<strong>gmerge-script.js?ver=1:5 </strong>
Uncaught TypeError: $(...).live is not a function
at HTMLDocument.<anonymous> (gmerge-script.js?ver=1:5)
at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils,moxiejs,plupload&ver=5.5.1:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils,moxiejs,plupload&ver=5.5.1:2)
at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils,moxiejs,plupload&ver=5.5.1:2)
at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils,moxiejs,plupload&ver=5.5.1:2)jQuery(function($){
$('.select-2').select2();
var new_frame;
$('#upload-pdf').live('click', function(e){
// Set all variables to be used in scope
inputField = $(this);
.
.
.Every time the Gravity 2 PDF plugin is activated, an error is displayed in the development console and does not allow creating a new form. $(…).live is not a function
]]>Hey! I am having a problem with the plugin, it generates an error.
gf2pdf/assets/js/gmerge-script.js: jQuery.fn.live() is deprecated
Is there anything I can do to fix this?
]]>Hello.
I have been charged for another year of service and I cannot reach the developers through the website. The refund policy says we can get a refund for up to one week. It is not one week today, and I tried contacting three times.
Any way we can get it resolved? Do the developers see these posts?
]]>I get a Failed – No file on the downloads. All looks normal, just the actual pdf file is getting created. I checked the uploads folder, where the link is pointing to but no such a file.
Please help.
Thank you
Using: Gravity Merge 3.1.3
Gravity Forms 2.4.5
Hi,
Is there a way to edit the download shortcode text? I want to edit text and surround it all in a link to make a button.
]]>I just upgraded to 3.1.3, but now I can’t do any merges because there is a “System didn’t passed minimum requirements” error.
When I view the status of the System Check, it shows “Temporary Path Fail”.
I then choose Settings, and the Temporary Path is blank. What should go in this field? I couldn’t find any documentation about this field anywhere on the website or help documents.
Reverting to V 2.1.10 clears the problem.
Thank you!
]]>Hi, I am using your free plugin gravity2pdf and I intend to buy the pro version with signature addon. But your free plugin stopped working. I have just tested once. The necessary sytem requirements are ok, but it still not working. So does your pro version also stops working working now & then?Please fix this problem as If I can’t use the free version, then how can I purchase your premium plugin.
Does your pro version comes with prebuilt templates?
The input fields of the website form won’t merge to a new PDF anymore.
Only the latest merged PDF can be downloaded!
What’s the problem?
]]>Hello
The plugin is not compatible with displaying Arabic and Persian language
Did this issue resolve?
]]>expects parameter 2 to be array, string given in class/gravity_merge_license_handler.class.php on line 25
Warning: Cannot modify header information – headers already sent by (output started at /class/gravity_merge_license_handler.class.php:25) in /public_html/wp-admin/includes/misc.php on line 1116
Contacted support no reply yet been a few days
]]>Last I heard a response was Jan 25. I love this plugin but need help. I fear the developer has quit working on this plugin. Can anyone recommend a replacement plugin? Or, does anyone know if we still have support?
]]>Everything was working yesterday, then all of a sudden I’m getting the “No fields found” error.” when I create a new merge. Then when I check all the merges, I find that all the mapping to PDFs are missing. (These worked fine yesterday).
I tried logging onto the main gravity2PDF site for support, but sign-in keeps bouncing me back to your homepage. This is the only place I can contact you…I hope you can help.
]]>Hi there,
so I watched all videos and read all support issues here but can’t get a file to merge and be downloaded.
System:
WP 4.7.2
Gravity Form 2.2.5.21
g2PDF 3.0
# The download shortcode is inserted.
# It prompts the download link after submitting the form.
# Link goes to: https://MYWEBSITE.net/?gmergeaction=download
Nothing happens. No error messages.
I also activated e-Mail notification. Nothing.
The tab “completed merges” is also empty.
I already tried…
# upgrading to WP 4.9
# emptying cache
System setting show all green.
I want to go PRO with this plugin, so please advice.
Thanks,
Dafo
I purchased the basic add on bundle on Thursday. Whenever I go to the account page on the G2PDF website (the account page takes forever to load, by the way- I saw another person mention that the login fields aren’t present but they just take a few minutes to pop up) I’m able to see my purchased license keys. Under status it says active, and I’ve added the site URL to the manage sites page. However in the activations column it says “0/1” even though it says the plugin is active.
I think this is causing my next problems – the watermark is showing, and I can’t get FTP delivery to work. Please advise.
]]>Hello – I have been using your plugin for a little less than a year and have been extremely pleased! We are redoing our website, and I would like to use this on our staging site, however the plugin download in the initial email has stopped working.
https://www.gravity2pdf.com/index.php?eddfile=2345%3A216%3A18%3A2&ttl=1495817671&file=18&token=d203a67cc472084d08a2e27957b6688e
https://www.gravity2pdf.com/index.php?eddfile=2345%3A216%3A17%3A2&ttl=1495817671&file=17&token=dd9070019fa491845ecd345aaa496599
https://www.gravity2pdf.com/index.php?eddfile=2345%3A216%3A11%3A2&ttl=1495817671&file=11&token=9b61bacb61fad069ce6d615cb6db80fd
Can you please provide a new download link?
]]>Everything was going along just fine, then all of a sudden I’m getting the “No fields found” error.
Also, I’m seeing this in the console:
Uncaught TypeError: $(…).DataTable is not a function
I emailed you earlier on your website, but I’m following up here with more information
]]>Updated to version 3.0 that is available in my account and now there is a gravity2pdf watermark appearing on merges. How do I remove this?
]]>When I put [gf2pdf_direct_download] on the email gravity forms sends to notify the user that they successfully completed the form and can download a copy to print, if other customers fill in the same form, the link gives the latest entry. In other words, one user can see another user’s information if that is the latest entry. Is this happening because I did not check “Save entries” in settings, or will this always happen? How do you ensure information stays private for each user?
Also, I am not able to update the plugin from 2.1.19 to 2.1.21.
]]>I have not received any response yet I purchased the premium plugin in November 2017 we used the plugin only for 2 weeks. We purchased the plugin because it said signature add on and all the features like dropbox. Now the plugin seems to have changed and we would like to get the new version with the signature add-on please. Can someone assist please on what I have to do to get my account updated. My account email and proof of purchase is on this screenshot 
https://www.gravity2pdf is down? so merges do not work? Can we get a status update?
]]>The french accent à é è à é è ù ù are not supported ????
Do you have a solution for this ????
Hi, I just seem to be baffled as to make this work. Instillation says I need Gravity Forms but no where on www.ads-software.com to find.
May I have a better list on what I need and where to find them please ?
]]>Can you please provide me more detail about your signature add-on (Is it the miracle I was waiting for) Can you map a signature filed in a PDF at the position you assign it on the PDF or It put your signature in the (stupid position of the second page).
??? Can you please provide me more detail about this add-on. I need to know (because of the 7 days refund policy) I got 4 days left ( SO logically for the time you respond, I got 2 days left or less). Waiting for your reply.
I buy your plugin by the way (200$), on a different email account than this one.
I am trying to update to 2.1.18 and get an error not authorized message. I have the paid version. I cleared my cache. What else should I try? Thank you.
]]>I am getting errors when trying to update the plugin to 2.1.16. It either keeps telling me I need to update or tells me I am unauthorized. I have the paid plugin.
I am looking forward to using the update since I see it fixed the minor formatting bug! This plugin is fabulous!
]]>