I just created the account yesterday. Spent hours setting everything up. Then sent and email and social media post to all my customers announcing it and I wake up this morning with my account closed! No notifications about why or that they even closed it. Now support is not available. Please help!
]]>hello. I am new with this plugin. I wonder if i can set up rewards page to be in my account endpoint and there user can see rewards that he can claim everything like in popup. I want to disable popup if it is possible and enable rewards page. Is that possible? Thank you.
]]>Dear Team,
I hope this post finds you well.
My organization is currently designing an engaging referral campaign aimed at enhancing our community engagement and offering substantial rewards for participation.
We are considering leveraging this plugin for this initiative due to its robust feature set and have identified some key requirements for our campaign:
Given the above, we seek detailed insights into the following aspects
We are enthusiastic about the potential of Gratisfaction to elevate our referral campaign and are keen to understand its full capabilities, especially in relation to our specific needs.
Your guidance on these points would be invaluable in helping us make an informed decision. Should you require further details or prefer a direct conversation, I am more than willing to accommodate.
Thank you for your dedication to developing Gratisfaction and for your support in this inquiry. I look forward to your response.
Kind Regards,
GG
Hello. I would like to know if there is way we can reward different amounts of points depending on the method of payment they use?
]]>I have physical restaurant, i want to give points to my customers with each order,
so the process is:
1- the customer order from my physical restaurant
2- i gave him a code already generated from my WordPress dashboard
3- the customer open the website and create an account
4- then he must enter the code
5- he collects points
6- I want to have a page in the website so everybody can see the cumulative number of points
is this thing doable?
]]>I am trying to see some of the reasons why the app would cause our Varnish cache not to work properly. Has anyone run into this problem before?
We narrowed it down to this app in particular I did reach out to the Plugin Team but wondering if someone has ran into and fixed this issue before
]]>`Cache Service We detected that the Varnish caching service is running, but we are unable to determine that it’s working.
Remote IP Your Proxy IP address is set to 75.119.220.162 but a proxy (like Cloudflare or Sucuri) has not been detected. This is mostly harmless, but if you have issues with your cache not emptying when you make a post, you may need to remove the IP. Please check with your webhost or server admin before doing so.
Apache Your server is running Apache.
DreamHost This site is hosted on DreamHost (as DreamPress). The results of this scan will be accurate.
Age Headers The “Age” header is returning 0, which means it is not properly caching. Either this URL is intentionally excluded from caching, or a theme or plugin is instructing WordPress not to cache.
Cookies Found Cookies have been detected. Unless your caching service is configured properly for the specific cookies, it may not cache properly. Please contact your webhost or administrator with information about the cookies found.
Plugin: Wordfence This plugin uses cookies, which may prevent server side caching. (Inactive)
Theme Check No installed themes were found on the known conflicts list.`
Hi
I want to create a directory site.
I’ll have 3 tiers, one free and 2 for premium listings.
The idea is to get users to bring more users who list their businesses.
They will then get credits towards a premium upgrade. 3 new sign ups will one upgrade. And 3 more will give them the highest premium listing.
How would I do that?
Regards Johan
]]>Hi,
I’ve just installed Gratisfaction and when I go to set it up from the dashboard it says “Woocommerce Plugin Not Found”. Well, I use woocommerce and it is certainly active on my site. How can I proceed?
Thank you.
]]>Hello Apps Mav,
I’m reading
This plugin works only with WooCommerce. If you do not have a WooCommerce plugin, please…
I’ve found all the wordpress requirements but is there a minimum required version of WooCommerce to use your plugin?
Thank you.
I have lost the details and the email which i have integrated on the website.
If there any way to change that one.
Please suggest
]]>Hi, just wondering if this plugin is compatible with WPML for multi-lingual sites? Thanks.
]]>I am interested in using a tiered functionaltiy for the loyalty program, where once a customer spends a certain amount within a timeframe it takes them to a higher level and allows them to receive more options for rewards. Will the VIP tiers option be available soon?
]]>Hi,
I am seeing “Pay with points” feature only on Cart. How do I enable it on Checkout page?
Hi, I love the idea that my Etsy customers can receive rewards to use on my website! But I don’t understand how that works. This would probably be the only feature I would use, because I have a paid rewards solution already. Please explain how this feature works. Thank you.
]]>hi When i start to use your pugin everything was well after one week when i try pay with point i saw i can not pay with points please help me
]]>I used this plugin but my site is multilanguages site i wanna use 3 language same time is it possible?
]]>I am wanting to move the location of the earn *** points upon purchasing and use *** points to purchase this product. How do I do this? Thanks
]]>I have a client who is using this plugin. The Points Earn message appears in a weird place on the page – how can this be moved?
“Earn 66 – 182 points upon purchasing this product.”
I can’t see any options anywhere to control its output.
Thanks
]]>Hi,
When using this plugin, where is the data stored and is there a way to export it in CSV format?
Thanks
]]>I want to setup a simple giveaway on my WordPress site. Can you please explain “Loyalty Members”. Does this mean if I use the free version then only 100 people can enter the giveaway?
]]>Is it possible to setup contest for every $50 spent in store, receive an entry to the contest?
]]>Hello,
Is is possible to settle a minimum order amount for users to redeem points. For example, the customer has to spend at least $10 to use its points.
Thank you.
]]>Hello plugin author / fellow support people.
I want to be able to gift customer a free item upon registration on my site.
Just one specific product on the website. I don’t want to use coupons if possible.
Thank you
]]>Hi, I would like to show the widget plugin only in the homepage and the customer account page. How to do it? Thanks
]]>Whenever I want to go to the settings to launch the application I am getting an error
Error: Invalid access, Payload mismatched. Please contact us
I have sent a message to support a few weeks ago but never got a reply.
It seems to work fine for the customers, they are getting their points and can redeem, only I do not have the slightest chance to launch the application.
Woocommerce and WordPress are both up to date, so is the plugin.
Can you please sort this out?
Thank you,
Sabine
Hi, is it possible to edit the points shown under the My Account page from woocommerce?
I would like to remove everything except for points redeemed.
]]>Hello,
I live in the US and we use the MM/DD/YY date format. I was curious if there is a way to change the Birthday Date Format to MM/DD instead of DD/MM when customers enter their birthday in the Enter Your Birthday field of the Rewards Program.
Thank you for your help.
]]>Hi, I would like to show the widget plugin only in the homepage and the customer account page. How to do it? Thanks
]]>Is it possible to translate this plugin by any chance?
]]>My first question, is do you, or do you plan to in the future, have a feature for partial point spending upon checkout? I haven’t been able to find that yet if so. I do love this plugin though and it has worked very well for us.
My second question, is there a way you guys can help me with having the page always scroll to where the lightbox is when it pops up? Sometimes it pops up lower on the page and the background has a dark overlay, but on mobile for instance, you have to scroll down quite a bit to get to it and I think some people might think it’s not working. Either that, or get the lightbox to always show right where the page is at. Thank you in advance and again, best rewards plugin out there in my opinion!
]]>