Rating: 5 stars
As a nonprofit founder, I know just enough to be dangerous in the digital marketing space. I have lost so much money in previous years because I did not know what I was doing.
Gregg and Adrian have been amazingly supportive of me and my digital consultants. They really “think” before sending an email response and have caught some potential problems in my site. I am truly thankful for how they helped me switch to Groundhogg and Mailhawk.
I am looking forward to implementing through the new platforms, and getting the most out of the many cost effective options offered through Groundhogg and Mailhawk.
I feel confident moving forward with them.
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I recently contacted Groundhogg customer support regarding a number of setup questions I had. The response I received was timely, helpful and easy to understand. I was really pleased with my experience, and would recommend this product!
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Goundhogg is fully integrated into WordPress rather than a stand-alone CRM, making it easy for designers, developers and reular users to implement and use. Using it with pro features and MailHwak makes for a really simple combo that just works. Love it.
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I have been a Keap – formerly Infusionsoft – user and partner for a number of years. However, my businesses do not really need a complicated and expensive CRM. Groundhogg is the perfect solution for helping me manage members’ experience and scale my membership platforms.
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Very impressive plug-in !
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I have been using Groundhogg for just over a year now and it is my first experience of creating and using a CRM, full stop. This means that the automation processes did not exactly come intuitively to me and I’m still learning! As someone who has not had knowledge of working with a CRM system before a couple of things stand out. Firstly, Adrian and the team at Groundhogg are not standing still and “resting on their laurels”. The capabilities of the system have been extended and improved several times in the year that I’ve been working with it, including a couple of big improvements. Secondly the quality of Support is up there with the best of all the software developers that I’ve come across. I’m really happy I came across and chose Groundhogg to power our CRM.
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Groundhogg was the WordPress-based solution that we didn’t know was available. Once we knew it was, we grasped on and haven’t let go.
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You aren’t buying a product, you are getting a partner in your marketing efforts.
Adrian is awesome and the product delivers in every way. I’m no longer worried about rising costs every few months as I grow my list and the integrations within the WordPress world make me feel more confident I am maximizing my efforts.
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I was looking into a CRM option for my business and looking for something that would connect to my WooCommerce site. In a couple of Facebook groups Groundhogg’s name kept coming up from happy customers. I did a bunch of reading and watching videos from Groundhogg and decided to make the move and it has been a great experience. Their team is extremely helpful, Adrian sets up an onboarding call with you, and they will install for free on one website. Couldn’t ask for a better experience!
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I’ve been using Groundhogg for several years now after switching from a much more expense option. Groundhogg is a fantastic solution for our needs and does everything I would expect from a first class CRM.
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We switched from Zoho to Groundhogg and never looked back. Much better price-value ratio, very friendly and helpful support, open for new feature requests. We love to work with people who love their work, just like us – it just shows in everything they do.
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I have several clients using Groundhogg. Groundhogg is definitely a game-changer. The support team always goes above and beyond.
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As a happy paid user I most share that
– The plugin has tons of functionality that turns your WordPress website into a Swizz army knife.
– Great support answers fast, solves issues!
Rating: 5 stars
I’m supprised how personal in best meaning of this word support is. I was even thinking not to write review, because if groundhogg would grow bigger I lose this support – joking of course ??
Very good platform, at price reasonable for smaller businesses, with great support.
Rating: 5 stars
Great support to solve issues.
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I have used ActiveCampaign for almost a decade and thought this would be a profitable switch. As we do WP Development and can resell GH for more than my AC affiliate payouts.
I saw that it could do “enough” for me to be okay making the switch.
But…
Now that I have really dived into the platform, it is FAR superior to ActiveCampaign.
This has more variability, customization and saves me a ton of $$$ not having to use Make or Zapier automation platforms. Custom payloads on Webhooks and the Listener Benchmark are borderline mind-orgasmic!!!
I feel like I have been living in the dark ages until now.
I don’t think I will miss the 8 seconds it took my AC automations to update upon each change, LOL!
Thanks to Adrian and the whole Groundhogg community for a great product. We are so excited about what this is doing for our team and clients!!!
Please be encouraged to keep rolling out new features as you have been doing. It’s always fun to have new toys to play with!!!
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Groundhogg is a great solution for everyone who wants to move their smarketing to the next level. The combination of marketing tools that integrate seemlesly into the sales process is unique and the best solution on the market.
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<p>Groundhogg was created with a great vision, to leverage the philosophy of the WordPress Ecosystem. It’s a powerful tool that caters to the needs of small businesses, solo entrepreneurs, and large organizations alike.</p>
<p>As someone who provides solutions for sales, direct sales organizations, schools, non-profit sports organizations, and solo entrepreneurs, I find Groundhogg to be extremely versatile. It’s the perfect choice for businesses of all kinds and industries.</p>
<p>So whether you’re a startup or a well-established enterprise, Groundhogg can help you streamline your workflows, boost your sales, and grow your business.</p>
Rating: 4 stars
Overall, this product is very good. I do think the UI/UX could be improved upon, but perhaps there are methods to their madness and it works for other businesses. It looks like it’s definitely gearing up to be a full-fledged CRM and I’m really only using to allow my admins to send emails to their users. There is definitely a need to have a built in drag and drop form builder because all the steps required to hook a form plugin’s form into this is a bit cumbersome. Again, perhaps a better UI/UX could solve this.
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We’re cutting our teeth with Groundhogg and am just sharing our rating for excellent support.
There’s been a couple of issues in setting up the site along with a discovered bug.
To date, the advice and support has been timely and helpful in resolving the issues.
We are using AWS for sending emails so we had some issues with setting CRON jobs which weren’t playing nice with CPanel. These have been resolved and its now working correctly. So hat’s off for great support.
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Hi champions
Althoughd i am yet to buy pro, it seems groundhogg and their attitude towards growth is sensationally good.
I am so happy with them so far. And their really proactive in the growth of my business.
Cheers
Cooper
Rating: 3 stars
Groundhogg has been very good to me so far! Yes, there are some things I would like to change, but that is true with every software. Where groundhogg really shines is in it’s ability to be customized. The automation includes the ability to use webhooks which is very useful. Support is fast and helpful.
Update**- I’ve stopped using Groundhogg at this point. Mainly, for the following reasons:
Rating: 5 stars
I discovered this plugin recently and I couldn’t believe it is real. Easy, simple, integrated with WordPress and very affordable. Works very well. Comparing with others I used before is a win win. Thank you for a such great product.
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The Support is brilliant and the tool is magnifique.
Was using Klick-Tipp, ActiveCampaign and FluentCRM. Groundhogg haas all i need and is very progessive with new features and quality releases.
Rating: 5 stars
Groundhogg works really well, especially for someone who doesn’t use it all the time. It is straightforward and intuitive in its setup. I recommend it.
Andrew
Rating: 5 stars
Groundhogg is a great platform that can be used to create a really nice, solid marketing automation infrastructure in any business. The support is outstanding and the documentation is great. As an agency user, this gives us everything that we need to provide a full-system solution to our clients.
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We’ve adopted Groundhogg, which now replaces both our previous CRM and an email marketing SAAS provider.
Groundhogg strikes us as a very mature product. It is very intuitive, and easy to use for anyone familiar with WordPress and CRMs.
Is there room to improve? Yes. The email designer is good but have a few more options. The form designer is similar, though most people will probably use a dedicated form plugin anyways. But these and many other issues are already being addressed in the most recent and upcoming updates, and the changes thus far really have made Groundhogg not just look nicer but *function* better. For example, the recent contact filter is very powerful and now even more intuitive.
Our experience is that their customer support is excellent: good documentation, a lively Facebook community in which the developers and support team are active, video-based online courses, many YouTube videos, and “office hours” where you can ask anything and get help and advice.
Whether it is in setting up email campaigns, centralising information on our contacts, or otherwise communicating with our users, Groundhogg has proven tremendously easy to use and very useful.
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I love how it works. It is the perfect brains for your wordpress site and it integrates with so many other plugins. Nothing else out there quite like it.
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I recently had an issue develop after updating, they fixed it and released a patch within 15 minutes! The system is feature-packed, the online community very helpful, and support amazing!
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The initial draw of Groundhogg was obviously the price, being so much lower than competitors like Active Campaign, which I’d initially looked at, that coupled with the fact they don’t hold all your customers’ data, but having reached out to them for support, they are also quick, friendly and on point with their troubleshooting, and very personable aswell, which is a huuuuuge bonus in today’s world. So highly recommend.
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