We started having some issues recently with the Groups plugin. Is it still being maintained?

The issue we are currently facing is when a new user signs up to a membership level that is a group membership, no group is created. The group has to be created and they have to be added manually.

We have been working on trying to fix it ourselves unsuccessfully.

Any insight would be appreciated.

Hi There,
For some reason the members that should be listed under the Group Leaders dashboard are no longer showing. We have tested to see when adding a new member if it will show and the member is added successfully, but does not show as a part of the organization.

The site is closed and password protected, so let me know if you need admin access to check as I cannot post a link to the page in question.

Thanks,
Gabe

Hello,

Is there a shortcode or a way to get the count of Group members? or count of Group Memberships?

We want to be able to create a custom report for displaying the total of people by their different group membership types, for example, a Dual membership has 2 members, but we have 200 Dual memberships (meaning 100 memberships, each of 2 people). Is there a way to get the “200” number to display via short code, or within some sort of reporting?

Thank you,
-SD

1) Will there be updates to this plug in that make it compatible with recent wordpress updates?
2) Is there a way that group managers can purchase new member slots? For instance, if Bob’s group already purchased a 25 member group, but now wants to add/purchase 10 more–or 25 more– new member slots, can this be done?

Hi

I’ve install the plugin into a site and read your documentation for adding participants into groups, website quote:

Easy to Manage for Admins – Easily create or remove groups, add any kind of payment plan to your group products, and add and remove members from specific groups.

Where is this feature? I cannot seem to find it, can you please share a links, screenshots or very detailed steps of how to accomplish this?

Thanks in advance.

Hello. I am looking to get a membership plugin for our WordPress website. Before we get started I had a few questions:

1. Is there an option to get all of the members’ progress reports from a specific group account? Can we also get individual reports?

2. Also, for the group accounts, would we have an option to pick specific membership plans for each individual in a group, like a-la-carte?

Looking forward to hearing back from you very soon.

Thank you
Codey

Hi, this looks like it’ll be an ideal plugin for my project, if I can get past the first step.

I’m on the Define Group Types page, I’ve created some Custom user labels for Author, Contributor Editor and one Custom user level who’s a Contributor who can also add users.

On the Create Group Type popup: I’ve added a name ‘Group Manager’ in the first field, then Selected my new Custom role (also called ‘Group Manager’) in second field – which already has a red, alert-triangle icon next to it.

In the third field ‘Group Member’ I select the type of members they can add to the group.

See screenshot with not very helpful ‘Uh oh!’ message. https://prnt.sc/pjopr0

Hello,

We recently experienced an issue with a member’s account duplicating when joining a group. When the new member was added, the account was duplicated, taking up two of the available seats instead of just one. However, the backend of our site only shows one account for this member. The duplicated account only shows up on the user’s side. How can we fix this or prevent it from happening again?

Thanks in advance for your help.

Andrea

Hi,

I am experiencing an issue when trying to delete a member that is part of a group. When I click on the “Delete Member” button, several of the group members get deleted instead of just the one member I want to delete. It appears that the system is deleting the member that I want to delete, along with all the members in that group that registered before the member I am deleting.

Please let me know if there is a way to fix this issue.

Thank you,
Andrea

Hey Guys,

We are needing to allow a Product Manager (or any MM team role) to edit/add groups in the group admin management page. After A LOT of troubleshooting with User Role Editor, it seems like the only users able to edit/add groups via the Groups menu in admin are users with the actual “Administrator” role. I have even copied the admin role and named it something else and it will not allow for manual group creation.

Is there any workaround for this that you now of? We don’t really need the customer service users to have full admin access.

Any direction you could provide would be appreciated.

Thanks!
Gabe

I have the plugin installed but I’m uncertain of next steps. Is there any documentation possibly? I’ve created Group Types and associated the access I want. Do I just need to make those purchase links live on the site now? And once someone purchases that it will show up under ‘Manage Groups’? Is the purchaser automatically added as the ‘group leader’?

I was also confused where I should be putting the Signup link. Where is the Group Leader’s confirmation page?

—
Place this shortcode on your Group Leader’s confirmation page to show their member signup link.
[MM_Group_SignUp_Link]
—

Thank you for any assistance and sorry if this is super basic.

Adam

Hi,

While testing my website today. I realized that once a user selects more than 5 users i.e. 8 users or 9 users, Instead of redirecting the user to the cart page the plugin redirects them to the homepage of the website. I’m unable to figure out what is wrong here. Can your team please help me out with this?

Thanks!