Ghosted by plugin provider (2 stars)

shel — Fri, 08 Mar 2024 11:14:04 +0000

Replies: 1

Rating: 2 stars

I installed the free version of the header enhancement plugin and that works, but I wanted sound. I went Pro and received an incompatible zip.file on my plugin provider account. I have tried seeking help in their support forum and also issued a ticket. I have gotten no emails from the plugin provider, no order, payment or a ticket confirmation, nothing. Posts on forum are pending as waiting moderation. What can I do, my money they took straight away!

WordPress version is compatible with the free version 1.7.4. But the zip.file I got is version 1.7.2 for the premium license.

Edit: After many days I was finally answered and got the product working.

Excellent (5 stars)

patrickyounguk — Thu, 12 Aug 2021 14:52:17 +0000

Replies: 0

Rating: 5 stars

Does exactly what it’s supposed to do. Couldn’t get header videos to show on mobile devices. Used this plugin and the problem was solved. Highly recommended.

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Ghosted by plugin provider (2 stars)

Excellent (5 stars)