The credit card, expiration, and cvv entry on the form does not work in Chrome or Edge. It seems to be working in Safari without issue.

Please advise on the issue and when it can be fixed. We are in the middle of an active fundraiser and this is really hurting our campaign.

Works for US customers but not for European customers Required Fields not working or gives an error
Thanks in advance

I just worked through troubleshooting the SecureSubmit hosted cc form and when the hosted version is selected the form fields do not work. I disabled all plugins and tested on Twenty Twenty theme.

Email me at [email protected] if you would like screenshots or site access.

Hello,

We’re having an issue with the integration of the plugin with gravity form.

Submitting the form while using either Production or Sandbox API keeps giving us 403 error in the console.
We already tried disabling all other plugins and used untouched TwentyTwenty theme.
Still gets the same 403 error using the test credentials from here
https://developer.heartlandpaymentsystems.com/Certification/Testing

Thanks in advance

Hello,
I installed gravity forms and then I installed Heartland Secure Submit Addon for Gravity Forms. I created an account on heartland and got the API credentials.
For some reason the form shows this error message:
Your [Secure Credit Card] seems to be missing a feed. Please check your configuration!!

Can you please help me? What Am I doing wrong?

Thank you
Josef

Hello there,

We have an issue with integration of Heartland plugin with gravity form. We added a plugin and started sandbox environment, and getting a system error while submitting form after adding credit card details.

Just this week, our form stopped submitting. It’s throwing an error “There was a problem with your submission. Errors have been highlighted below.” even though all fields are filled in. I contacted Gravity Forms but after doing some tests w/o the Heartland add-on, it worked. So we need to get this resolved because our client uses this form to submit payments for products.

Thanks,
Ben

Hello, I’m getting a “System error” message when submitting the form I just created on https://scratchoff.com/online-payments/.

Can you please add support for the Account ID field in the Heartland control panel for when transactions occur through this plugin?

I’m consistently getting a “Processor Configuration error” when trying to submit a payment by e-check. I don’t get an error when making a credit card payment. Both are using the same API keys. What could be causing this problem?

Hello,

My client recently noticed that the required fields in her multi-page form were no longer working (ie, it was allowing submission without filling them out). After some trouble shooting I found out that it works fine when the SecureSubmit add-on is disabled, but doesn’t work when it is enabled. This was tested using 4.5.7 and now on 4.7.3, both returning the same result.

Any suggestions?

Thanks,

Matt