From few days the plugin in admin pannel, if i click on HelpDesk show me this message:
Sorry, an error has occurred
Unfortunately, the plugin encountered a problem. These are the details of the issue:
Uncaught ReferenceError: pstd_cat_obj is not defined
https://www.spacenetsolutions.it/wp-content/plugins/process-steps-template-designer//js/process-button-script.js?wp-mce-49100-20200624
3
Can you help me?
Tnx
]]>Hi there.
I need the frontend to be in a different language. How or where should i edit?
Regards.
Hello, it seems you did a great job creating a free ticket system for the community. Do you have any plans to integrate this with woocommerce?
]]>When a new ticket is created the notification that should go to the customer’s email address is going to to the agent’s email address and not the customer. The agent is receiving two emails, the one for the agent and the one for the customer. Please advise. Thank you.
]]>Hi, your plugin looks great! way better than the other 10 or so I’ve installed and tried. But I’m getting these errors. your help will be much appreciated.
iled for /home/politica/public_html/wp-content/plugins/helpdesk-support-tickets/css/vendors/sweetalert.min.css in /home/politica/public_html/wp-content/plugins/helpdesk-support-tickets/bl/client_resources.php on line 42
error occurred
Unfortunately, the plugin encountered a problem. These are the details of the issue:
Uncaught TypeError: jQuery(…).DataTable is not a function
https://cyberweb.co.nz/wp-content/plugins/helpdesk-support-tickets//scripts/dashboard_settings_system.js?ver=170726-84238
When a new user is created, which group or role is supposed to be assigned in order for them to create a ticket? This info is not documented.
]]>Hello and very nice work. Where is to add files in the customer part?
]]>Hello I am kind of new to wordpress world. I installed the plugin, in the description you mention there is a front-end part for the visitors, but I cant totally find it. What am I missing here?
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