I have the Instagram feed embedded on my page. On desktop devices there is no problem, everything is displayed correctly.
But on mobile devices it does not display well, I attach a screenshot : https://www.centroimpulse.com/servicios/smart-group/
IMAGE: https://ibb.co/TqJDvsg
]]>Hey i am totally confused because of the new Instagram Api.
I reconnected my Instagram account and choose “Business Basic”. Is “Business Basic” giving the Graph Api too? Because in Instagram under accounts/manage_access/ i have now Smash Balloon Social Personal and Smash Balloon Business-IG
]]>Hello team =) ,
after WordPress 6.7 installation, many, many plug-ins give me the same, exact PHP error. Also Instagram feed:
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the instagram-feed domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/customer/www/xxx.com/public_html/wp-includes/functions.php on line 6114
Why? Can you fix it?
Thank you so much!
EDIT: if you switch to ENG language (second language) this error disappears . I use WPML as language plugin.
WooCommerce and Youast are already working on a fix
https://www.ads-software.com/support/topic/bug-with-the-latest-version-of-wp-6-7/
]]>Hi, my Instagram feed was working perfectly, but now it doesn’t display on my website. I’ve tried refreshing my access token and re-authenticating, but it still won’t show. Could this be related to a recent Instagram API update?
]]>I have clicked “I’m not interested” multiple times but it just keeps coming back. How to fix this?
]]>Hi there, I’ve updated to the latest version of instagram 6.6.0 and attempted to connect to Business Basic. However, after authentication and returned back to my website, it doesn’t seem to have “save” the source info. I’ve repeatedly connecting to instagram but still getting the same result.
Here’s a screenshot of my connection screen – it noticed in the red “Does not display Hashtag or Mentions feeds” – what does this mean? Would this be the reason why it is not connecting?
Thanks ??
]]>We’ve used your plugin on several sites, and we love it. However, our business clients are requiring WCAG accessibility testing, and we are seeing issues:
(1). Links open in a “_blank” window; there is no option to open in the same window.
(2). Alt text exceeds recommended WCAG length limits
(3). Outline is not being displayed when the link has focus.
Is there a way to get around these issues?
]]>Hi Guys,
I’m on the latest version of the plugin but I get the following warning in my logs alot and just wondered if there was a fix
[30-Oct-2024 16:02:49 UTC] WordPress database error Unknown column 'p.mime_type' in 'field list' for query
SELECT p.media_id, p.instagram_id, p.aspect_ratio, p.sizes, p.mime_type
FROM wp_sbi_instagram_posts AS p
INNER JOIN wp_sbi_instagram_feeds_posts AS f ON p.id = f.id
WHERE p.instagram_id IN('18040649987179958','18052329838738562','18122183116358760','18082540591521199','18046176262818802','17902677809881422','17937060935809832','18018471704162257','18003653441418348','18019056761039019')
AND p.images_done = 1 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/sugarandcrumbs/templates/woocommerce-checkout.php'), get_footer, locate_template, load_template, require_once('/themes/sugarandcrumbs/footer.php'), include('/themes/sugarandcrumbs/partials/social-feed.php'), do_shortcode, preg_replace_callback, do_shortcode_tag, display_instagram, SB_Instagram_Feed->get_the_feed_html, include('/plugins/instagram-feed/templates/feed.php'), do_action('sbi_before_feed_end'), WP_Hook->do_action, WP_Hook->apply_filters, sbi_add_resized_image_data, SB_Instagram_Feed::get_resized_images_source_set
I read the following page:
https://smashballoon.com/instagram-is-shutting-down-basic-display-api-continue-displaying-instagram-feeds-on-your-site/
If I’m connected with “Personal”, do I need to change to “Business” connection?
“Business” connection requires logging in with Facebook, but if I don’t have a Facebook page, will I no longer be able to use it in the future?
It seems that “Instagram API with Instagram Login” can be used without Facebook, so will Smash Balloon not provide “Instagram API with Instagram Login”?
]]>Feed not Working on Auto Update
Despite configuring the backend settings for caching and GDPR, the plugin isn’t functioning as expected. The cache is set to clear every 30 minutes, but I have to manually clear it each time. The automatic clearing feature does not seem to be working.
Backend settings:
- Caching: Every 30 minutes
- GDPR: Automatic
Can you please assist in resolving this issue?
]]>Hi,
I get this message when trying to link Instagram. I first logged into IG and then tried adding the source.
The solution provided in this link https://smashballoon.com/doc/reauthorizing-our-instagram-facebook-app/ does not work since this IG account is not linked to FB.
Please assist
I have 3 instagram accounts and I wish to setup Instagram feeds from 3 accounts on a single website. Is it possible?
]]>It seems that my instagram feed is not correctly updated. The feed only shows the state of the last refresh when I was in the admin panel of the plugin and actually clicked on the feed and saved it again.
The feed in the admin panel shows the latest posts, but the ones in the frontend stay the same.
Other than that the instagram profile is a business account, it shows that the shortcode is used at 1 page and the plugin displays no errors whatsoever.
It used to work correctly in the past without any issues.
]]>I’ve seen multiple posts on this issue and tried the respective fixes to no avail. Can you help me understand why images aren’t showing as squares anymore. I’ve inspected code looking for css problems and can’t locate any. I’ve tried the js loading fixes recommended elsewhere, cleared caches, etc.
Thanks for any help!
]]>I am using the WP short code, but the plugin is showing my outdated instagram feed, not my latest posts. This has been going on for a few days, and we cleared the cache on browser and host. When I go to Smash Balloon it says “Instances: Used in 0 places,” even though the short code is definitely copy-pasted onto the home page. Your help is greatly appreciated. Thanks!
]]>Hi ??
As you can see from the link I provided, which is related to the staging copy of a site currently online, I have an issue with the display of the Instagram feed. Since I use your plugin on other sites as well, I have seen that the HTML structure of the feed that is not displaying correctly is different from the HTML structure of the feed that displays correctly on the another site I manage (example: https://nika.it/). The plugin and settings are the same, yet it’s not working properly. Additionally, from the checks I’ve done, there don’t appear to be any CSS rules overriding those set by the plugin. Could you help me identify the problem?
Thank you ??
Stefania
]]>Hi, can anyone help me figure out why the feed is displaying huge/blurry/wonky like this? I’ve messed with all the settings multiple times. It has displayed nicely before. I just want one row/4 columns for desktop. SOS! Thanks.
]]>Hi,
I have this error after updating the plugin in the latest version:
Error
====================
An E_ERROR error was caused in the line 540 of the file /public_html/wp-content/plugins/instagram-feed/inc/admin/class-sbi-new-user.php. Error message: Uncaught Error: Call to a member function get_notice() on null in /public_html/wp-content/plugins/instagram-feed/inc/admin/class-sbi-new-user.php:540
Stack trace:
#0 /public_html/wp-includes/class-wp-hook.php(324): SBI_New_User->dismiss(”)
#1 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /public_html/wp-admin/admin-ajax.php(45): do_action(‘admin_init’)
#4 {main}
? thrown
My system infos:
WordPress version 6.6.1
Smash Balloon Instagram Feed (version 6.5.0)
PHP versione 8.3.10
Could you please check it?
Thanks!
Hi there!
I’m using the plugin on a multisite network. On the main site we added a source (Instagram), and configured a feed with no problems.
When we tried to do the same on the other network websites, once we complete the “Add source” procedure the source doesn’t get saved, and it doesn’t appear in the settings page.
We tried to export and import the feed ma an error appears.
What could be the problem?
Thank you,
Simone
]]>Hi, I set up a Post on Instagram with a custom Alt text in the Accessibility option of the post, but when it is imported to my site, the alt text for that image is still the Post description. Is there a way to use the Alt text in the post for the image imported? TIA!
]]>Inside the plugin’s advanced settings, there’s a Reset Error Log option. But where is the error log file stored, or how do I view all the logged errors?
]]>Hi there,
I am getting this old error message when I am trying to connect a basic Instagram account. Any idea what I can do to resolve this using the basic account? It was working on my delveopment website but not on my production website.
Thanks
Known Issue
July 24th 2021
There is a temporary bug in the Instagram API when trying to connect new Instagram accounts using the “Personal” (Basic Display) API, which is affecting all plugins and apps. We have reported the issue to Instagram and are hoping for a resolution very soon. Please see here for more information. We really apologize for any inconvenience!
You can still display your account if you convert it into a business profile (see directions).
Please click here to return to the plugin settings page.
]]>Is there any way to integrate linkedin feeds aswell?
]]>Hi team,
In the last couple of months we’ve been seeing the same issues across all of the sites we have installed Smash Balloon on. In the ManageWP performance checks, the results are now showing a “Serve Scaled Images” issue. In PageSpeed Insights we are seeing “Image elements do not have explicit width and height”.
]]>Hello,
I’m getting an error stating: Connected account for the user does not have permission to use this feed type. I haven’t been able to confirm what access level the client’s Facebook account has yet but maybe that’s the issue?
I’ve tried reconnecting the client’s Business account but I run into another error when trying to reconnect.
Error: No Accounts Found
Couldn’t find Business Profile
I’ve checked and the Smash Balloon app is enabled and active on both Facebook and Instagram. The Instagram account is also connected to Facebook so not sure why this error would occur?
]]>We want to set up oEmbeds, but the client doesn’t have a facebook account, they literally just have a Instagram account and we only want to connect instagram oEmbeds, how do we do this, when we try to auth it defaults to facebook log in… which they do not have. We have access to meta business account from Instagram…
Any suggestions?
]]>I updated the plugin to the latest version, and now the Instagram thumbnails are shown in a tiny format.
Before this update, they were shown in 3 columns (which has now changed to 4), and would use all of the width of their column.
Is this a bug?
(I mean: I can fix it by overriding the CSS, but an actual fix seems a better idea)
An at least partial source ofr the problem seems to be that each the .sbi_item class is set to use 33% of its width, which explains why the images are now so small.
]]>After the latest update (6.5.0?) the images are not showing but the text describing the image is visible instead.
Help!
Alison
]]>Hello. I migrated my site to a different server and now the ig feed no longer works. I already tried disconnecting and reconnecting
https://i.imgur.com/cqWOFpB.png
https://i.imgur.com/sEI5MjI.png
Only thing i noticed is that these both codes are different. So maybe im doing something wrong?
I’m having an issue with the Instagram Feed where the Follow on Instagram button not displaying properly. I’ve set a custom color using the color scheme, but when I hover over the button, it will either display the default hover colors, or disappear, depending on the browser. I would like to set the color, then have it subtly highlight the way the Load More button does. What am I doing wrong?
]]>