I’m using the AI Search block on the WordPress 2024 theme. When a question is asked and thge results displayed on the screen there appears to be no way, other than refreshing the entire screen, of clearing the results. Is there a way?
]]>Hello,
We subscribed to the Jetpack search and impossible to make it works properly. We a blocker issue when going in the back office example customization style and if front impossible to use it. Our dev check lot of things but still not possible to get the right behavior (even not visible at all …)
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Hi
I recently would like to integrated my WordPress site setup with CloudFront on Lightsail CDN.
I’m considering enabling JetSearch, and I’ve noticed that the setup instructions are asking me to add two A records to my DNS settings.
My current A record points to CloudFront, and I’m concerned that adding these A records will bypass my CloudFront?
I help on the following:
1. Is there an alternative method to configure JetSearch that will allow me to retain my current CDN benefits?
2. If I must add these A records, is there a way to integrate them without affecting my current configuration?
Thanks
Eiman
]]>Are tags counted as individual records like posts? If so, is it possible to opt out of indexing tags?
]]>The jetpack search is generating excessive cpu (> 50%, sustained 90%) load. These messages started appearing in the nginx access log. Here’s an excerpt from the most recent activation. The source address is the server’s. In otherwords, it’s a loopback query being generated at sustained rate. At first glance, it looked like a DoS.
Looking for a suggestion. Thanks!
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:19 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 200 33 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:33 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 499 0 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:35 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 499 0 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:36 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 499 0 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:39 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 499 0 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:35:42 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 499 0 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:36:19 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 200 33 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"
photonic_therapy_institute_access.log:2600:3c01::f03c:92ff:fe6b:68e5 - - [24/Jun/2024:09:36:21 -0700] "GET /wp-json/jet-search/v1/get-suggestions?action=get_form_suggestions&data%5Blist_type%5D=popular&data%5Bvalue%5D=&data%5Blimit%5D=20 HTTP/1.1" 200 33 "-" "WordPress/6.5.4; https://photonictherapyinstitute.com"hello,
I have tried to install and enable Jetpack Search but on the site now a request is made to stats.wp.com. I tried looking everywhere in the settings but couldn’t find anything to disable it.
Is it possible to use Jetpack Search without necessarily having to have connections to stats.wp.com?
Thanks.
]]>Search works well enough, but maybe a bit too well
I don’t want to be showing CSS to users, mainly because it’s useless for the user. How do I exclude it.
For reference – I am also using the Relevanssi plugin
Hello, I tested this plugin previously and had issues because we had XML-RPC disabled. Do you still use it for the products sync or have you moved to use the REST API?
thanks
]]>Hi, the AI search feature isn’t returning the correct results (for my products). Also the search returns results that are linked to the staging site instead of the live site.
]]>I use Jetpack Search on my site. But sometime the search engines is not works: If I use iPhone with 4G, its a mistake(Use in China).
1.”Jetpack Search has encountered an error. Please contact the site administrator if the issue persists.[Load failed].[When I try search on Jetpack[dot]com , the search is the same error].
2.sometimes. use macOS safari its show :”An SSL error occurred and a secure connection to this server could not be established.“
Addition info:
1.Host is Siteground, used Cloudflare free CDN.
2.Works: mobile phone with wifi.
Thanks.
]]>Running php 8.1, Jetpack 12.9
My logs are filled with error messages like this:
[error] 68902#68902: *5587660 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “jetpack-search-filters-1″ in /www/domain_978/public/wp-includes/widgets.php on line 920PHP message: PHP Warning: Trying to access array offset on value of type null in /www/domain_978/public/wp-includes/widgets.php on line 920” while reading response header from upstream, client: X.X.X.X, server: https://www.domain, request: “GET /post-sitemap.xml HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.1-fpm-domain.sock:”, host: “www.domain:46227”
Any idea why and if I have to fix anything?
]]>Hello,
I am a developer working on a site for a client. One of the tasks involves improving the search functionality – at the moment, the search box they have only searches products, which means that if you search for an artist which has no products in stock, they don’t show in search results. My team and I believe that we need a plugin which allows for the search of users as well as products. So far we have found Relevanssi, which we believe the pro version will allow us to do what we want. However, we’ve been looking around in case there are cheaper alternatives. Jetpack Search might be one of those.
My question is, would Jetpack Search allow for the searching of users (“artists”/”vendors”) as well as products? If so, how much would this cost? And would it work seamlessly with the setup we have now (e.g. Elementor)?
Let me know if anymore information may be useful for answering these questions.
Thank you,
Christopher Webb
]]>We purchased the premium Jetpack Search but we are unable to login and see the purchase. We use WooCommerce Enterprise so it seems that there is some type of disconnect because this Woo plan already includes Jetpack Search.
We are unable to contact premium support, when we login through jetpack.com it does not show the domain linked to WooCommerce, inside WooCommerce there is no link to premium support (or show it’s a premium purchase)
At the support page of Jetpack (https://jetpack.com/contact-support/?rel=support) it says “Log in”, we log in using our wordpress credentials and then it redirects us back to the same page that says “Log in”.
We need premium support, please advise what do we need to do?
]]>We would like to modify the results page, we would like to add more information such as SKU and also we are running into a problem where the short description has a shortcode and in the return results it comes back as [shortcode] so we want to be able to modify the page just like we do other pages, how do we do that?
]]>I installed the Jetpack Search plugin today. I clicked “Activate” then clicked “Start for Free.” I expected to get a form to login to my wordpress.com account, but instead I got a spinner that never quit spinning. Am I doing something wrong? My internet connection is good.
The plugin was activated but > Settings > Start for Free takes me back to the same never ending spinner.
]]>Hi support,
Trying to cleanup wp_options, can I safely remove these?
Woocommerce is currently installed.
Google listings and ads is not installed.
There is no Jetpack plugin installed at the moment.
Thanks in advance.
]]>The provided link is one that is the result of a search on sj.foodsci.info using the search string “top 40” in the search box on the front page of my blog.
The issue is that searches appear to insert the date into the URL when my actual URL has no date, so clicking on the link leads to a blank page with the error message “Oops! That page can’t be found.” Manually deleting the date from the URL in the Address bar of the browser fixes the problem, but this is still not acceptable.
Is there a way to get the search function to get to the correct URL?
]]>Hey, there are many search plugins for wordpress, some (fibosearch) index the search data in a new table in the local database, while others (searchIQ) sync the data to their own servers and display it using a CDN. I couldn’t find which type Jetpack is.
]]>Hi, is it possible to limit search results based on titles only, so basically ignoring the content?
]]>Hi, trying Jetpack Search on a multi-lingual site created with Polylang, I notice Jetpack Search returns posts in all languages. A regular WordPress search does take the user selected language into account.
Would it at all be possible to let a multi-language plugin, like Polylang or others, make Jetpack Search return results in only one language?
Are there hooks available to filter results maybe?
]]>Hi, I’m trying to find out how Jetpack Search treats search query operators like quote marks or maybe even AND, OR, +, etc.
Is there a comprehensive overview of all operators that can be used in search queries? Is there a way to change search behavior either in a sidebar widget or progammatically? Like default to “exact phrase” searches or switch between AND / OR searches…
]]>Hi, after getting an email that searches on my site exceeded the free limit, I was wondering: how do I get any data about the searches that were executed? Which terms were used, where did these searchers come from?
Will upgrading to a paid plan get me such data or is just the limit that is lifted?
]]>Hi, is it possible to customise and add filter widgets for Inline Search when using an FSE/block theme? Wihtout the option to add widgets the traditional way, is there maybe a template and filter block available? OR is only Instant Search possible with block themes?
]]>I don’t want to carry a search box on my webpage, but it would be really good if the overlay just opened when either a menu item or is clicked. Thinking a search icon that when clicked on opens the overlay and people enter text into the box.
is there a way to achieve this? I am using FSE, which does make tweaking the menu somewhat more difficult!
]]>Search block how to change the height of the block. And I you not have a search query and press search button It should not work.
]]>Hi, this is probably more a feature request, unless this is already possible, of course:
We wish to use search a field that will dynamically have a filter pre-selected when used, for example, from an archive page of a taxonomy that is used for filtering in Jetpack Search. Not sue if I’m able to explain this clearly enough but imagine: a visitor lands on a category archive page and then decides to do a search from the search field on that page, it would be great if that search would be done with that specific category automatically selected in the Jetpack Search popup.
What we’re currently doing is providing a custom button like “Search in Photography” with links like ?category=photography. Clicking a button will successfully open the Jetpack Search popup with Photography pre-selected. The user can then start entering search terms and all results will be in the desired category.
It works but… it would be even better if the user could start with entering a search term (in the sidebar or header) without first having to open the pre-filtered search via our custom button.
Thanks for considering or sharing how this could eb achieved in a better way that we’re currently doing ??
]]>Hi
I use ACF Flexible Content to build my site.
Jetpack search does a great job of indexing all the content added in the ACF boxes, however, in the frontend the search result only displays Title and Breadcrumbs.
There’s no text below the breadcrumbs, in the DIV element “jetpack-instant-search__search-result-expanded__content”
How is that content populated? Is there a filter or method I can use to show an except of the page content in the Jetpack search results?
]]>Hi, I’m trying to createa search limited to a custom post type with filters based on the attached custom taxonomy. Both custom post type and custom taxonomy are created with https://www.ads-software.com/plugins/custom-post-type-ui/. The custom taxonomy is publicly queryable and set to appear in REST.
The custom post type appears in the post type exclusion selection list (currently the only one unchecked) and the custom post type posts have been indexed. But the custom taxonomy does not appear in the drop-down select field when adding a search filter in the search widget.
Did I miss something?
]]>Hi, it seems Jetpack Search has stopped working. It worked before but after disabling and re-enabling the module, the index was cleared.
After re-enabling the module, in the Search settings, I’ve set the plugin to ONLY search among the Lesson post type, not on pages. But it has re-indexed only pages but not any of the custom (Lesson) posts so now the search results are always empty.
On WP.com under Jetpack > Search it sais “Jetpack Search is disabled on your site.” but if I then follow the link to enable the module, it shows enabled in Settings > Performance.
I’ve waited two days for search to re-index the custom post type but nothing appears to be happening…
]]>