Hi,
While editing emails templates, when I want to have the texts to the left or the right, it doesn’t work. The texts stay centered.
Thanks
Hi,
My debug.log file indicate the following errors :
- PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-productservice.php on line 328
- PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-productservice.php on line 329
- PHP Warning: Trying to access array offset on value of type bool in /wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-productservice.php on line 330
- PHP Warning: Object of class WP_Post could not be converted to int in /wp-includes/class-wp-hook.php on line 89 (not sure if this last error is related to JudgeMe)
Environment:
- WordPress 6.6.2
- WooCommerce 9.3.3
- PHP 8.2.24
- Judge.me 1.3.24
Hi. I’m using the review carousel and want to change the title through the shortcode. The issue I’m having is that the title gets loaded correctly for a split second but then gets overwritten to whatever is defined in the header title section in the judge.me options page.
The shortcode I’m using –
[jgm-featured-carousel title=”title here bla bla bla”]
Is there a reason the plugin hasn’t been tested / updated to accommodate the last 3 WordPress updates?
]]>I have installed and activated your plugin on my site but this error appears. https://prnt.sc/yLaUVh_1Z3CJ
Please help me to solve this problem.
Hi,
I am encountering currently an issue with my patterns as I cannot see them nor use them while my Judge.me plugin is activated.
You can found in my other thread the full context : https://www.ads-software.com/support/topic/wordpress-6-6-my-pattern-not-found-unsuable/
Can you please help me ?
WordPress 6.6.1 – Astra 4.8.0 – Judge.me Product Reviews for WooCommerce 1.3.24
Thanks a lot
]]>Hi, I’ve heard great things about judge.me and really wanted to try it for myself. However, I run into several critical problems that made me disable the plugin until they are resolved.
- On installing the plugin, my <body> tag suddenly gets the text Array (which is then displayed at the top of the page). Looks like something went wrong with some code.
- I imported 2 of my woocommerce reviews in Judge.me and this worked well. However, these reviews don’t seem to show up on the corresponding product page (not in the rating, nor in the reviews widget), even though I’m redirected to said product page when I click on the link below the corresponding review in my judge.me “Manage reviews” page.
Conclusion: The reviews don’t seem to show up (the widget does show, by the way) and there’s the text ‘Array’ at the top of my screen.
]]>Everything is running smooth except the option to leave a review is just not there. I tried disabling my theme and all plugins (minus woo & judge.me) to no avail. Any ideas? Or maybe a setting I am missing? I’m not really sure when it stopped working to try and pinpoint any changes.
]]>I’m having problems displaying the stars of the reviews properly, both in the widget where I show the latest reviews on the main page, and in the service products when creating a new review, it doesn’t show or load the stars so that users can choose the Rate. Any suggestions?
Reference URL of one of the services (product) on the page: https://rolystaxi.com/servicio-taxis/taxi-privado-en-cuba/#judgeme_product_reviews
PS: I followed the guide I saw in another thread here on this topic and it didn’t solve the problem.
Also, it has been giving an error on this line of the plugin for a few days now: reference to the error shown in the log:
PHP Warning: Array to string conversion in /home/rolystaxi/htdocs/rolystaxi.com/wp-content/plugins/judgeme-product-reviews-woocommerce/templates/judgeme/header-template.php on line 3
Thank you.
]]>Hi , I am facing two issues,
- when i run a test in Schema Rich Result, I am getting these 2 errors.
- and star rating is also not showing in Google Result.
So, can you help fix this please.
Hi, Team
Recently, we spent a lot of time on optimizing our website speed. However, with the wprocket support, it was found only judgeme plugin trigger the full cache clearing function rocket_clean_domain() in wprocket rocket. The evidence is below：
/home/828024.cloudwaysapps.com/khyywwzetc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1230): JGM_Webhook->webhook_widget_ugc_media_grid_callback() 13) /home/828024.cloudwaysapps.com/khyywwzetc/public_html/wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-webhook.php(165): JGM_Webhook->handle_callback() 14) /home/828024.cloudwaysapps.com/khyywwzetc/public_html/wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-webhook.php(257): JGM_Webhook->clear_wp_cache() 15) /home/828024.cloudwaysapps.com/khyywwzetc/public_html/wp-content/plugins/judgeme-product-reviews-woocommerce/includes/class-jgm-webhook.php(271): rocket_clean_domain()
I understand that if a new review is received, the full cache is triggered when a new customer review is received. But I am not sure why judgeme has this daily clearing cache function. Is it because I enabled the feed function in the dashboard:
Let Judge.me create the XML feed for you to submit in your Merchant Center
If my analysis is right, can I disable it without affecting the XML operation in GMC?
NOTE: I have manually uploaded the XML to Google merchant center and product review status in GMC is alive and successful.
Regards
Michael
Newest plugin version.
CRITICAL Cannot declare class ScssPhp\ScssPhp\Compiler, because the name is already in use in /home/xxxx/public_html/wp-content/plugins/judgeme-product-reviews-woocommerce/vendor/scssphp/src/Compiler.php on line 59
]]>I followed the instructions and guide to sync all the reviews to the product page, but they are not appearing on the product page. Could you please help me check what is going on? All the product reviews are already in the dashboard.
]]>Dear Customer Support,
I hope this email finds you well. I am writing to inquire about an issue I’m facing with the Questions and Answers (Q&A) tab in the Judge.me Review Widget on my store.
I have set up the Review Widget using the provided shortcode [jgm-review-widget], and the review functionality is working as expected. However, I am not seeing the Q&A tab displayed on my store’s pages.
According to the documentation available at https://help.judge.me/en/articles/8420858-questions-and-answers-q-a, the Q&A tab should be part of the Review Widget when the Q&A feature is enabled. I have followed the installation and customization instructions, but the Q&A tab is not visible.
Could you please assist me in troubleshooting this issue? I would appreciate if you could provide any guidance or suggestions to help me get the Q&A tab working correctly on my store.
Thank you for your time and assistance. I look forward to hearing from you.
Best regards,
David Jame
Hi I have added the judge me plugin but I am facing an issue with the google search console
Kindly help me resolve this issue
Hello, can you please provide a list of IP addresses that need to be whitelisted for judge.me to work? My hosting provider is asking for these.
]]>Hi I installed your plugin but it is giving this notice “
Our server cannot access your shop domain. Please note you need a working domain (no localhost) that is accessible from the internet and is not password-protected.
Note: Currently we do not support wordpress setup in a sub-directory (eg: example.com/this-is-a-sub-directory/), only root directory is supported, e.g.: yourdomain.com or shop.yourdomain.com
Check your setting, hosting or cloudflare to whitelist the /wp-json/* urls, it is needed for our system to contact your shop.” I contacted to my hosting support they said wp-json is already whitelisted but i still can’t setup this plugin. Can you please help?
]]>I followed the installation guide and imported my reviews from WooCommerce, but the review tab disappeared, and the reviews are not showing up on my site. Do you know how to fix this?
Thanks!
]]>First off let me say I love Judge.Me. Great plugin, great service, great support. This is just one issue bugging me right now. Page speed insights for my site are all lit up red because of the shopify_v2.js file used by Judge.me to serve review data to WC AND Shopify. My question is, why don’t you remove the Shopify stuff and just serve the JS required for your service to function on WooCommerce?
I know page speed isn’t everything, but it is something. This would be a benefit to anyone using either platform, because the unused code wouldn’t need to be downloaded. It seems like over half of the shopify_v2.js file is only applicable to Shopify.
]]>Hello,
I think customera who have had their orders email Reimbursed, should not receive review emails by default.
otherwise there a high chance the store gets a bad qualification for a product they did not received.
]]>Hello there.
Can you give me some clue? I am looking for plugin for my WordPress online store who allows to collect reviews for all shop, instead for product. I don’t really need a product reviews, because I am selling items by one and these are not repeating. So I am interested, if judge.me plugin allows me to create shop reviews? I wish to create them in separate page with custom form to ask people how did you find us? or what do you suggest to improve? etc…
]]>I have a Shopify store with the Judge.me app integrated and receiving reviews. We are going to migrate from Shopify to WordPress with Woocommerce. How can I transfer the reviews I have right now to the new store? It will be the same final domain, but it is being developed in another domain.
]]>is this plugin support WooCommerce Reward Points
https://codecanyon.net/item/woocommerce-reward-points/29123909
]]>The widget is showing now reviews for the product but the product already had 18 existing reviews. Not sure how to get them to sync properly.
]]>Hello,
I got error from Google Search Console that:
Top critical issues*
Missing field ‘itemReviewed’
Checked the code(jdgm-aggregate-rating-jld) and see that there is not itemReviewed section in your genereated script. Is this issue on your radar and are you planning on fixing this?
]]>Hi,
Ever since adding Judge.me to our product pages we are getting these warnings in Google and GTMetrix speed tests for the Judge.me review carousel:
Maximum DOM Depth. A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.
div.jdgm-carousel-item__review-content > div.jdgm-carousel-item__review-body > p > br<br>
Do you know how to assist us with fixing that?
It is also showing that these 2 scripts take many times longer to load than any other element on the website.
https://cdn.judge.me/loader.js
https://cdn.judge.me/shopify_v2/leex.js
How can we improve that?
]]>unable to add preview star rating below product price shot code not working with elementor [jgm-preview-badge]
]]>We are integrating the jgm-review-widget with WooCommerce & Elementor via Shortcode. When the user wants to create a review the stars input field is not beeing displayed correctly. How can we fix this?
Its currently integrated here but set to not display via elementor responsiveness:
https://wheycation.com/prepare-protein-porridge-cacao-banana-480g/
Hello,
Can you give me a script that I can add to the functions.php of my child theme so that the “jdgm-rev-widg__title” class available in the reviews of my products, changes from an h2 tag to a p tag?
Thanks for your help! ??
Brendan
]]>We changed our woodmart theme on May 2023 and after that the new reviews are are not showing on single product page. we already Synchronize WooCommerce products however still not showing the new reviews. customers can send reviews however it is not being updated on single product page after automatically being published.
]]>