Hi,

I have made custom translations into Dutch (using Loco Translate) for a client. Since the last Masteriyo update it was messed up quite a bit. I followed the instructions to create a new language file and update it with the translated strings. When I add a new translated string, it shows up front-end. So now, on the part of Loco, it all seems to work again.

But the strange thing is that some strings remain un-translated, such as the ‘Completed’ and ‘Continue’ button texts on courses on the Courses page.

I have checked whether those strings have been replaced in the .pot file, but that seems not the case. For example, when I search in Loco for ‘Completed’ all instances have a translation. But they do not show up in Dutch front-end.

So I am very puzzled what is going on. Masteriyo uses the right translation files, but seems to leave out random strings. Can you help fixing this?

Thanks!
Mark

Hola, gracias por la atención,
al parecer el plugin tiene fallas cuanto intentan realizar la evaluación, se marca las opciones y cuando se presiona en submit quiz no pasa nada, no carga se que allí.

Hi When I press on start Course, the button open a new page similar to the same page, what do I miss? and also how can the students create account to purchase the course and watch it. ?

Hello,

I’ve been trying out the plugin for a while and it seems great. Thanks for the generous free version.

One thing I need though: Could you consider adding tiered pricing to the course? For example:

Course A priced at $9 only includes the course, while Course A priced at $19 includes the course and ebook/PDF

I need this feature to make it all work. Thanks!

When we click the Edit button to edit a course we get the following error on all admin pages for Masteriyo:

TypeError: Cannot read properties of undefined (reading 'selectors')

If we don’t try and edit a course, we can navigate all other Masteriyo pages.

We have tried all your troubleshooting suggestions, it isn’t a permission issue, including deactivating the plugin and then reactivating.

This happened after WordPress updated to 6.7…

Any ideas?

• This topic was modified 1 week, 3 days ago by marniderr.

I am uising Loco and everything was good but now half of the website is translated and hlf is not. My account is good but courses strings are not, like the price tag (FREE), Completed, Duration, Students….
MAybe you had experience withit?

https://www.thetutor365.com/demo1/blog

how i can remove SUB MAIN>blog

https://www.thetutor365.com/demo1/courses/

main search (big) can use thai language ?

how i can modify ?

HI

In the coures page it only allows sort courses by date/title, would be nice to be able to sort by enrolled students or able to combined sort condition: like sort by enrolled students, then sort by date, then sort by title etc.

Thanks

HI

I enabled the certficate builder, and tried to create a certifcate as admin, however I got this

Could not create a certificate

Sorry, you are not allowed to create resources.

please help.

thanks

Hi Masteriyo,

I have download your testing scorm course, I find a error about the integration with gamipress, I set a auto points award in gamipress, when i have completed a course, my point in the dashboard should increase 20 points for each users, I have even tested your scorm course, but can not trigger the auto point award, can help to test and take a look? thanks.

Best Regards,

J

Hi Masteriyo,

we are lauching our production soon, while we are doing some testings , find the completed number of the courses is max 10 even we have completed more than 10 courses, but the completed number remains 10, can help to check about this ? thanks.

Best Regards,

J

Hi Masteriyo,

can i check how is your reporting option for scorm courses to be checked? is there any standard for your side? then i can export my scorm setting same as your standard, cos i my published scorm courses can not be detected as completed when user pass the course, and can not trigger the gamification point event when complete a course, many thanks.

Best Regards,

J

Hi Masteriyo,

We got a big and important project to launch next month, now we got some issues for the scorm courses.

1. if the scorm course and the inside quiz can be passed at the first time enrolled the course, then the masteriyo system can detect it as a completed course, it will update in the dashboard accordingly, but if during I take the quiz , I had one question incorrect, then even I pass the question again, after finish the course, the system will not detect it as a completed course. is there anything wrong with masteriyo or any settings in my scorm building tool ?
2. the scorm course progress percentage will not update in dashboard under ‘my courses’. can help to take a look? the progress bar will only update for the native courses.

Best Regards,

jerry

Hi Masteriyo Team,

I had meet that error on version 2.14.3. please help me to check it

Looking forward to hearing from you, below is screenshot link for you to visualize

https://drive.google.com/file/d/1YhU88QG6puIwKFEQRjShtrP-iidXEOP_/view?usp=sharing

https://drive.google.com/file/d/1JbiIjY5BsPnp7eNiSMuVZir-HfxGNDwu/view?usp=sharing

Hi Masteriyo,

I find the issue about scorm file courses, as all of my courses are uploaded by scorm file, but when i completed one course, in the account page, the course completed progress did not updated.

Best regards,

Jerry

Hi Masteriyo,

can I check if i am able to customize the account side bard ? like i want to add some new links in the side bar?

best regards,

Jerry

Dear Masteriyo team,
Thank you for great plugin about e-learning. I have a question when use your plugin to create a sample about english practice. In admin page, I have press enter that mean I want to new-line, but in user view it not effect
Looking forward to hearing from you, below is screenshot link for you to visualize

https://drive.google.com/file/d/11w3mUvdlvM6LopqHnwMcnV8AvasNXv8r/view?usp=sharing

https://drive.google.com/file/d/14UQ6hBjmLxf7fqtj_KvbGCECvoBKQ6zD/view?usp=sharing

Hi I was wondering is there a way to add Short Description and Thumbnails to the Lessons, I can see there is field for short_description for lesson but it is empty and there is no way in backend to change it, also features image shows in overview panel but not on side bar, may be in next version add option to show small thumbnail and short description on curriculum as well as on learn page, so this way people will know what we are going to talk about in this lesson more clearly before buying the course.

So my student visit site, and for some reason they got the error, why are you showing them your website link to fix the site? they can’t fix themselves.

either give option to disable it or atleast tie it with WP_Debug option so if WP_Debug options is false it should not display this as well.

Hi, I am creating an educational website using eLearning system. Thank you for the great platform.

My question is that how to use math symbols on courses (or quizzes) question titles and choices? For example, if I want to type:

It becomes:

Question: What is 23+16\frac{2}{3} + \frac{1}{6}32?+61??

• a) 12\frac{1}{2}21?
• b) 34\frac{3}{4}43?
• c) 56\frac{5}{6}65?
• d) 25\frac{2}{5}52?
  Answer: c) 56\frac{5}{6}65?

Appreciate if you can help.

Thanks.

Hi, my english is poor but I will try to explain my problem

I charged the plugin masteryo since 2 years. But I have problems now using it. When I click on “users” and want to “edit” one : I have this message :

Oops! Something went wrong.TypeError: Ye.current_user.roles.includes is not a function

What is the problem ? And how can I fixe it (I am not professional webmaster)

Thanks,

Alexandra

Only the page settings are displayed.
No other settings are available.

Hi, I am looking at demo site, currently it is adding Materials below lession description, is it possible to add them as new tab?

Hi,

Can I check if there any scorm file limit ? I’m doing a project that using masteriyo, all of my courses are using SCORM file, three of my courses uploaded failed, it just showed upload failed, is that cos the size of the SCORM file ? is there any limit for the SCORM file size ?

thanks.

what does webhook secret actually do? it’s listed as optional. is it the same as signing secret under webooks in stripe?

i added masteriyo webhook URL to stripe. is adding the signing secret from stripe into masteriyo also necessary?

see screenshot.

(unable to attach screenshot, emailed it to support)

• This topic was modified 2 months, 2 weeks ago by pauliusmui.

When a user tries to log out through the Account page, the button on the popup window keeps spinning. It does in fact log out the user, but does not redirect to the homepage, so it seems.

I use Masteryio Pro 2.13.3 combined with PaidMembership Pro (with separate account page) on WP 6.6.1.

Hope anyone can help fix this.

First of all, congratulations, the theme and the LMS are perfect for me, simple, easy, clear and intuitive, which is already a lot to say in reference to other lms with a thousand options but that complicate management.
Where I have the problem is in the loading speed of the courses section. When a student selects to start viewing their training, it takes between 7 and 20 seconds until the student panel opens, with the side window where the lessons are and this, it makes them a little desperate. Then it runs well.
Is there any option to speed this up?
I have installed on the platform, this on wp and elementor, wp rocket and litespeed cache to speed up loading.
The result on pagespeed insight is quite good, everything above 90 points, but I have received some complaints about the slowness of the student panel and especially the first few times it leaves a bad first impression, telling me that it loads very slowly

<font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Espero su respuesta y muchas gracias.</font></font>

• This topic was modified 3 months, 1 week ago by jotaese68.

hi,

i wanted the pro version and want to pay via paypal. Normally the pay process with paypal is that the amount of money is automatically taken of my paypall account but now nothing is taken off and i do not have the pro version (it is for my site fastbusinesstraining.com)

I did this: Via the upgrade button in the wordpress admin page, i had the choice to pay: credit card or paypal. I choose paypal. He asks me to connect with paypall, i did that but the amount of money is not taken of my account…. I just come to the my site paypal account home page… tried twice, but with the same result.

can you help?

mike smit

fastbusinesstraining.com

• This topic was modified 3 months, 2 weeks ago by mismi.