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Why no support tickets for 10 months?

central4all — Thu, 17 Nov 2022 13:48:10 +0000

Replies: 1

is it so super the plugin ? I really ask and i am not ironical.

Problem with my website and mobile app not being available after the first post

Kevinc4m — Sun, 16 Jan 2022 16:51:38 +0000

Replies: 5

Hi.

I’ve been having an issue with my WordPress website and accompanying mobile app for a year now.

Some Infos:

I run a news website where I publish up to 30 posts a day. I use a mobile app (Android and iOS) which was created with the Mobilud plugin.

The Mobiloud plugin sends a push message to all app subscribers via the One Signal service (via API) when I publish a new post. (Not web PUSH)

1. I publish a post
2. Mobiloud Plugin triggered the One Signal API
3. One Signal sends a push message to all subscribers

I have a managed server with 4 Vpower CPUs and 16 GB Ram. This server is fast enough and can cover my traffic without any problems.

To the problem:

After the first post I make each day, I can no longer reach my website (as admin) or my mobile app (for all users) for about 15 minutes. Both no longer load, as if everything were frozen. My website can be reached in the Incognito window and my website can also be reached by other users during this period.

Only my app cannot be used and I can no longer use my own page logged in as admin.

As I said, this happens after every first post of the day AND after every post that I make after a long time since the previous post. For example 2 hours after my last post.

What have I already done:

-All plugins uninstalled
-Completely reinstalled WordPress
-Database Cleanup
-virus scans
-My server hoster did several tests and couldn’t find any errors
-The Mobiloud plugin creators have tested several things and cannot find the error.
-I used 2 different stronger (and even stronger) servers that didn’t help
-We used various caching methods, server-side, redis cache, Wp Rocket – nothing helped.

After a year the error could not be found.

What is irritating: If I do NOT send my push messages via WordPress (Mobiloud App) but directly via One Signal, then I don’t have the problem. Then my site and my app are always available.

We can’t find the problem and where the connection is.

Maybe one of you had a similar problem and was able to solve it and can help me.

thanks,
Kevin

This topic was modified 3 years, 2 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
This topic was modified 3 years, 2 months ago by t-p.

Error in log Possible crashing

CoFOX — Wed, 03 Feb 2021 15:42:46 +0000

Replies: 2

FastCGI: server “xxxxxx” stderr: PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_results() on null in xxxxxx.com/wp-content/plugins/mobiloud-mobile-app-plugin/categories.php:15
FastCGI: server “xxxxxx” stderr: Stack trace:
FastCGI: server “xxxxxx” stderr: #0 xxxxxx.com/wp-content/plugins/mobiloud-mobile-app-plugin/get_categories.php(40): ml_categories()
FastCGI: server “xxxxxx” stderr: #1 {main}
FastCGI: server “xxxxxx” stderr: thrown in xxxxxx.com/wp-content/plugins/mobiloud-mobile-app-plugin/categories.php on line xxxxxx.com/wp-content/plugins/mobiloud-mobile-app-plugin/categories.php:15

Hello I am constantly getting this error in our logs. I believe it is causing short crashes on our site. Is there anyway I can fix this.

Users

officeproductsinternational — Fri, 14 Dec 2018 13:38:40 +0000

Replies: 3

Hi,
We have a magazine with a paywall, and a WordPress website allowing different users to have access to different articles, depending on their membership type (sorted by Memberium plugin). Would the app be able to use the WP database (users having same username and password as on the website) and give them access accordingly to their access levels?
Thank you

when I click on ” publish APP” button its redirecting to error page

Developer igxact — Thu, 06 Dec 2018 13:28:46 +0000

Replies: 2

when I click on ” publish APP” button its redirecting to error page

“502” connection timeout error

Please let me know if there is any solution

Thanks.

Publish the app

winner singh — Fri, 08 Jun 2018 13:34:05 +0000

Replies: 1

Hi, I install the plugin and did all the setting, now I want to plugin the app, I have a google playstore account, could you please tell me where I can download the file API so that I can upload into my google account? and it is free ?

Please explain all.

Specific theme

hubbardruben — Tue, 18 Apr 2017 15:19:52 +0000

Replies: 1

Is there a specific theme, that I should be using to be able to use this plugin? Does it work with all sort of themes?

3.5.1 update issues

rogeratbing — Fri, 03 Mar 2017 14:25:49 +0000

Replies: 1

I got a notice from Wordfence today that our Mobiloud plugin had an update from 3.5 to 3.5.1. I did the update and our site went blank. Renamed “mobiloud-mobile-app-plugin” in FTP and it came back. So there may be an issue with the upgrade or potential conflict wtih one of our other plugins?

Support composerized WordPress

mahammedzkhan — Thu, 09 Feb 2017 15:05:03 +0000

Replies: 1

Your plugin does not support composerized WordPress because in the following file:

wp-content/plugins/mobiloud-mobile-app-plugin/post/post.php

On line 13 there is the following line:

include_once( dirname( __FILE__ ) . "/../../../../wp-blog-header.php" );

This is not going to work with a composerized WordPress.

You can read more about composerized WordPress:
https://composer.rarst.net/recipe/site-stack

This topic was modified 8 years, 1 month ago by mahammedzkhan.
This topic was modified 8 years, 1 month ago by mahammedzkhan.

Geolocation

etree1975 — Tue, 25 Oct 2016 22:47:17 +0000

Replies: 1

Hello, I haven’t downloaded the software yet. Is Mobiloud geolocation compatible? Geolocation is a big part in my website so wanted to check first before downloading. Thank you!

Live Preview not Working

Zach Charo — Thu, 06 Oct 2016 14:51:08 +0000

Replies: 2

Hello.

I have an issue with this plugin giving a blank image when trying to Live Preview from the dashboard.

It’s not giving any sort of log/console output to direct us to a resolution.
This host is using PHP7. Is this plugin compatible with PHP7?
Is this something that you can look into?

Push Notifications based on GeoLocation

gilpereira — Thu, 19 May 2016 15:12:27 +0000

Replies: 1

Hi, is it possible to send push notifications based on the current location of user?

ie.: When we detect that the user is inside a given “map polygon”, this user should receive a specific message.

Is my question clear?

Thank you in advance.
Regards.

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Content from users

sector313 — Tue, 19 Apr 2016 11:52:56 +0000

Replies: 1

Hi!

Tell me, whether users can register through the app and add your content ? Thank you!

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Comments do not work

sector313 — Fri, 15 Apr 2016 11:27:15 +0000

Replies: 1

Hello!

Do not work in the demo version of the comments. What is the problem?

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

ssl

Mustafa Uysal — Sat, 30 Jan 2016 02:16:03 +0000

Replies: 2

Hello,

mobile.css and post.css contains directly http url.
Please use https or directly // for importing google fonts.

Cheers,

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Admob Feature

Frankykwee — Thu, 21 Jan 2016 09:22:36 +0000

Replies: 1

Hello,

I am interesting on this plugin and looks good and simple but i would like to know is there an admob feature at this plugin ? cause i need to publish admob at google play store and i already registered for that.

Thanks

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Supporting Multisite?

andrea.barreu — Fri, 15 Jan 2016 08:24:36 +0000

Replies: 2

Does this plugin support multisite WP Version 4.3.1??

I’ve read this topic about “mobiloud & buddypress” (https://www.ads-software.com/support/topic/mobiloud-buddypress?replies=3). Any improvement since it was posted 1 year ago? ??

Thank you!

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

How can I build a mobile app for my WordPress site?

pietro — Wed, 15 Jul 2015 15:40:14 +0000

Replies: 0

The first thing that you have to do is to download the Mobiloud plugin and install it on your WordPress site.

Once installed, you will be able to find the Mobiloud plugin in your side bar.

In the plugin’s home screen, you will see four tabs: Design, Menu Configuration, Test the App and Publish your app.

1. Design your App
Under this tab, you will be able to upload your app’s logo, change the navigation bar color, and choose what to show on your app’s home screen.

You can also see a quick preview of the app design.

2. Configure the Menu Tab
On the Configure the Menu Tab, you will be able to customize your Menu structure, adding pages, categories, custom taxonomies, tags and links.

3. Test the App
This is the fun part! You can test drive your native iOS and Android app on a simulator or on your own device before signing up and publishing it.

To test the app online from your browser, click on See Live Preview.

To get a preview of your app on your device, follow the steps below:

Download the Mobiloud app from the App Store or the Android app from Google Play on your own device.
Open the Mobiloud app and once it’s loaded…
Shake your device.
A screen named “Preview your app” will become accessible.
Now enter your own WordPress site’s URL and test your own app on your device!

4. Sign up & Publish
To get your app published you’ll need to sign up for one of our pricing plans.

Once you’ve signed up you’ll fill in a simple submission form to provide us the details required to get your app built and published on App Store and Google Play.

This includes an icon and launch screen for your app.

Custom links not working

catcat_owthree — Tue, 05 May 2015 14:43:59 +0000

Replies: 1

Hi, This is a great plugin!
There is just one thing my links are not working, this links are connected to pages where I used custom templates on them.
It just keeps on loading when you click them.

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Remove Search

fgodbout — Mon, 27 Apr 2015 21:43:33 +0000

Replies: 1

Hi,

I’m currently testing your app, so far so good.

Is there a way to remove the Search Function in the top bar? I don’t like the way it shows the results and would rather use my website’s search instead.

Thanks

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Fatal Error

masuimi — Mon, 23 Mar 2015 22:07:53 +0000

Replies: 6

Hello,

I installed this plugin at my website iamtrouble.com/masuimi – and got a fatal error.

Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot redeclare class Mixpanel in mysite/wp-content/plugins/mobiloud-mobile-app-plugin/libs/mixpanel/Mixpanel.php on line 302

I’m not sure what to do.

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Wishlist Member Integration

Daniel — Wed, 18 Feb 2015 14:47:23 +0000

Replies: 1

Curious if the app supports accounts created through Wishlist Member? Haven’t found any list of membership plugins that Mobiloud supports…

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

SSL Support

dblinks — Thu, 11 Dec 2014 19:37:21 +0000

Replies: 3

Testing on 2 sites, same server set up. Test successful on http site, but other one we have ssl (https) on will not test sucessfully (mobiloud android) or in WP Dashboard.

On the site we have just http, the site tests ok, but does not display gravity form on page generated by shortcode.

So, we know that’s 2 questions, but both would have to be resolved to move forward. Great plugin/app

cheers
stu

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Fatal error When Testing

wiggy298 — Wed, 22 Oct 2014 04:01:37 +0000

Replies: 1

receiving the following error code

Fatal error: Call to undefined function json_last_error() in /home/randomp/public_html/wp-content/plugins/mobiloud-mobile-app-plugin/class.mobiloud-admin.php on line 560

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Can Mobiloud replace or update my Uppsite app on app store?

john — Tue, 24 Jun 2014 23:16:59 +0000

Replies: 2

I have published an app with Uppsite which worked ok, but Uppsite is now closing down soon. I’ve checked out Mobiloud and looks exactly like what I need, can I use Mobiloud to replace my existing app? Will users be able to update to the new app or will I have to start again with a new app?!

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Mobiloud buddypress

Vcize — Fri, 07 Mar 2014 03:34:58 +0000

Replies: 2

Does mobiloud work with buddypress?

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

SQL query in ml_is_notified

Pau Iglesias — Mon, 03 Feb 2014 16:01:52 +0000

Replies: 1

Hi, I’m having this entry from PHP error log:

“Error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ”wp_1_mobiloud_notifications’ WHERE post_id = 96847′ at line 1 de la base de datos de WordPress para la consulta SELECT COUNT(*) FROM ‘wp_1_mobiloud_notifications’ WHERE post_id = 96847 realizada por edit_post, wp_update_post, wp_insert_post, wp_transition_post_status, do_action, call_user_func_array, ml_post_published_notification, ml_is_notified”

it appears to be that the query in function ml_is_notified (file push.php) fails because WP prepare function adds single quotes when replace %s with the table name, and this cause the SQL error.

Can you confirm this issue is possible?

Thanks in advance,

Regards
Pau

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/

Downloads: 6,666 How cool is that :)

Losmi — Thu, 08 Aug 2013 09:46:34 +0000

Replies: 1

sorry, just trolling about no. of dl-s

https://www.ads-software.com/plugins/mobiloud-mobile-app-plugin/