My client does not use categories for his WooCommerce products. This has caused a fatal error in this plugin.

The error message is:

[20-Nov-2024 17:15:52 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressWooCommerce.php:126
Stack trace: 0 /wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressWooCommerce.php(126): count(false) 1 /wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressWooCommerce.php(116): FacebookPixelPlugin\Integration\FacebookWordpressWooCommerce::getProductCategory(12076)

I have edited the getProductCategory() function in integration/FacebookWordpressWooCommerce.php:

private static function getProductCategory($product_id){
$categories = get_the_terms(
$product_id,
'product_cat'
);
// return count($categories) > 0 ? $categories[0]->name : null;
return ( is_array( $categories ) && count($categories) > 0) ? $categories[0]->name : null;
}

get_the_terms() returns false when there are no categories.

BTW, the is_array($categories) check could be simplified to $categories.

Hi, we are getting the below error. I was able to upgrade WP to 6.7 through Softaculous but the website still errors after the homepage. I’ve tried to disable and/or delete the plugin from Softaculous but it does not take saying it can’t because it is an active plugin. I am also unable to login to wordpress itself and get the same plugin error below after the login page. Any help with this would be appreciated.

“Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 8.0.0”. You are running 7.2.34. in /home/gardenoasisrv/public_html/wp-content/plugins/official-facebook-pixel/vendor/composer/platform_check.php on line 24

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the?support forums.”

Hello,
I would like to know if it is compatible with WordPress 6.6.2?
Thank you in advance.

Sérey

Hi, I have come across an two critical errors in my Facebook Commerce events settings. It says both purchase events and add to cart events haven’t been being received for the last 7 days. I’ve run a test event and that does seem to be the case, page views etc are creating events with the Pixel.

Can you please let me know how to troubleshoot this?

Thanks

We are getting two recurring warnings in our error_log file:

PHP Warning:? session_start(): open(/var/cpanel/php/sessions/ea-php72/sess_vs82bbe3e6tt6h10joe67p91cv, O_RDWR) failed: No such file or directory (2) in /home/public_html/wp/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

[11-Nov-2024 02:29:27 UTC] PHP Warning:? session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) in /home/public_html/wp/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

WordPress’ Site Health Info shows we are using PHP version: 8.2.24 (Supports 64bit values)

Hi, I need Facebook Meta Pixel for php 7.4. Can I somewhere find an older version of this plugin to download?

We have Woocommerce and a theme where add to cart opens a sidebar-cart that shows the product in it that always added.

This plugin however hinders this and the product won’t show in the sidebar until you refresh the page or click to other pages.

I wanted to give access to meta pixel dashboard for users with editor role, not only admins. I discovered that in FacebookWordpressSettingsPage.php registration in method addMenuFbe uses manage_options capability necessary for viewing link in settings.
It seems to me that there is no way to change this in updatable way – I can’t unhook settings registration hook on admin_menu, since FacebookWordpressSettingsPage class is not available, nor I see any other way to do it.
Could you please provide a way for developer to give users with different capabilities/roles access to admin?

Thank you for this great plugin. Can you confirm if the plugin is compatible with WordPress 6.6.2? I want to update one of my clients website to the latest WordPress version.

Thank you.

There is a new version of Meta pixel for WordPress available, but it does not work with your version of PHP.?View version 4.0.1 details?or?learn more about updating PHP.

We have PHP 7.3 all our ads broke. Need a work around, we cannot update PHP 8 all our plugins will not work.

Hi there,

Our site just stopped working after this plugin was auto-updated (fatal error)

It says: Error: This plugin requires a newer version of PHP. We are running version 8.2.23 and requirements say 8.0.

What could be the problem here?

You’ve released Meta pixel for WordPress 4.0.0, but didn’t mention anything in the changelog. Can you please update that ASAP? That’s a crucial step for a major release.

Hello,
I got the below message from my tech support from the hosting company – could you please provide a n update or inform if you are still supporting this plugin?

We found an issue with Meta pixel for WordPress plugin despite reinstalling this with new files from the plugin page, it still returns an error suggesting a missing file. We suggest to reach out to the plugin dev as well for them to check on this and roll out an update since it’s been 5 months since the plugin has been updated – this has not been maintained by its dev so there’s a chance that it’s no longer supported.

Thank you!

Im using this plugin to get attribution data on who has submitted a form on my website https://helpforwp.com/downloads/campaign-tracker/

Do you know what this could mean? My website cant referr itself, but also this open-bridge thing is part of meta but I dont know why it shows as an entry url?

Referral Pagehttps://americanroofingandexteriors.com/
Entry URLhttps://americanroofingandexteriors.com/?ob=open-bridge/events

i installed v3.0.16 enable and click settings and see blank page

The error occurs when a product does not have an assigned category.

I am writing to report a bug in the “Official Facebook Pixel” plugin, specifically within the FacebookWordpressWooCommerce.php file.

I am encountering a fatal error when attempting to use the plugin with WooCommerce. The error message is as follows:

Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in official-facebook-pixel/integration/FacebookWordpressWooCommerce.php:126

Source of the Issue: The error occurs in the getProductCategory function on line 126 of the FacebookWordpressWooCommerce.php file. The function attempts to use the count() function on a variable $categories which can be bool if get_the_terms returns false.

Proposed Solution: To resolve this issue, the function should first check if $categories is an array or an instance of Countable before calling count(). Here is the modified version of the function:

private static function getProductCategory($product_id) { $categories = get_the_terms($product_id, 'product_cat'); if (is_array($categories) || $categories instanceof Countable) { return count($categories) > 0 ? $categories[0]->name : null; } else { return null; } }

By implementing this check, the function will no longer throw a TypeError when $categories is false.

The error occurs during the execution of the trackViewContentEvent function.

Or at least display a message indicating that products do not have assigned categories.

I installed the Meta Pixel for WordPress plugin, as I needed to set up my Facebook pixel on my website. I managed to get the pixel all working with Ads Manager on Facebook but soon after, my website kept crashing after browsing on there for a minute or so. I deactivated the plugin and the issue went away.

I checked back on my Ads manager and it doesn’t throw up any errors but I’m wondering, will this affect the data I will get back from my ads if the Meta Pixel plugin is deactivated on my WordPress Admin panel now? If so, are there any known workarounds for the issues I was experiencing with the pixel activated?

Thanks.

• This topic was modified 5 months, 1 week ago by alkemy007.

When using memcached as a session handler in php

session.save_handler = “memcached”
session.save_path = “127.0.0.1:11211”

OR when using php-fpm adn in https://www.conf

php_value[session.save_handler] = “memcached”
php_value[session.save_path] = “127.0.0.1:11211”

/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

will throw a php warning.. Reads the following:

fpm-www-error.log <==
[01-Jun-2024 03:52:49 UTC] PHP Warning: session_start(): Cannot find session save handler “memcached” – session startup failed in …/htdocs/wp-content/plugins/official-facebook-pixel/core/FacebookWordpressOpenBridge.php on line 66

Im seeing this on many sites. Using php 8.0 on apache 2.4x which php-fpm and when using memcached service as a session handler (versus php files handler) .. memcached is faster.

When this plugin is activated, the place to put in credit card info is disabled in WooCommerce. I have deactivated this plugin for now so customers can actually make purchases, but would like to be able to activate it again. I am using the WooCommerce Square plugin, but it’s the same for the Paypal Standard plugin.

I’ve recently started to get this error in my Facebook Business dashboard:

Missing AddToCart Value Parameter

One or more of your AddToCart events is missing a value parameter. This may affect your ability to see return on ad spend calculations.

How can I fix this? Thanks.

Is there any hook to paste:

fbq('consent', 'revoke');

before

fbq('init', '');

I search whole code and I not found any consent revoke.

Bonjour,

J’ai installé le plug-in et j’ai eu une erreure fatal, depuis je ne peux plus rien faire sur wordpress et j’ai des bug sur tout. Comment résoudre ce problème ?

in the error log there is :

[26-Mar-2024 08:59:28 UTC] PHP Warning: Trying to access array offset on value of type null in /home/XXXX/public_html/wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressContactForm7.php on line 122
[26-Mar-2024 08:59:28 UTC] PHP Warning: Trying to access array offset on value of type null in /home/XXXX/public_html/wp-content/plugins/official-facebook-pixel/integration/FacebookWordpressContactForm7.php on line 123

I am not able to connect to instagram during my meta pixel setup. It is showing me: “not eligible”, reason “you must be admin of Facebook page connected to this instagram account”.

I am the admin, and i confirmed with Meta Support team that i am the admin and that i should be able to choose the instagram account.

kindly help me solve this problem as i am not able to create my pixel.

Few days back the site was down and the server support team reported that there are thousands of requests from FB pixel plugin with /?ob=open-bridge/events url and asked us to contact plugin support for help.

Is this something that can cause the server usage to spike up ?

Is there any plan to update and test the plug-in with newer levels of WordPress?

I have four websites that are all running WordPress 6.4.x and the first one I installed the plug-in on wouldn’t configure except by using a back level Firefox browser. Windows 11/Edge just displays a blank page when I open settings.

This site is using the Meta Pixel for WordPress plugin, but does not have eCommerce enabled pages and therefore should not be recieving ‘purchase’ events. However, we’ve been recieving Purchase events when users perform standard Lead-Gen form fills on the site.

When using the ‘Test Events’ feature on the Events Manager in Facebook, we see that the Event for the purchase is firing when users complete a standard form fill

I’ve attached a loom video showing issue via test events panel

Hi,

I keep getting the same error: “Something went wrong. This may be because of a technical error that we are working to get fixed. Try reloading this page.”

I’ve set up a pixel with Meta Pixel for WordPress plugin (before called Facebook Pixel for WordPress), but it wasn’t tracking as it should. Facebook support told me to remove the pixel from my website and to try again with another one.

After I’ve done disconnected ?Meta Pixel for WordPress plugin from Facebook, I am no longer able to connected it? again with my Facebook account no matter what I do (I tried with different pixels, tried the old pixel, tried different browsers, tried different computer, tried different ad account in the same business account…). Every time I get the error I wrote in the beginning.

Can somebody please help with this? I am at my wits end.

Thanks.

Hello, there is a plugin message Warning:?This plugin?has not been tested?with your current version of WordPress https://prnt.sc/WmXrkKDv4XGr.

There is another message on the Plugins page ***ATTENTION: After upgrade the plugin may be deactivated due to a known issue, to workaround please refresh this page and activate plugin.*** https://prnt.sc/0lecHYWZ2Tu0.

What does the second message mean as it’s a little confusing? How should the plugin be activated for the first time and what does upgrade mean in relation with the workaround based on the message? Below is the system status report for review:

` WordPress Environment

WordPress address (URL): https://madeintheamericas.com
Site address (URL): https://madeintheamericas.com
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 640 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.0.30
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 8.5.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 8.0.33-25
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.5.2
WC Database Prefix: wp_nk19p5h663_
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Database Data Size: 174.41MB
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attachment: 2865
cookielawinfo: 6
custom_css: 3
customize_changeset: 1
feedback: 363
jb_store_css: 8
jetpack_migration: 2
jp_img_sitemap: 2
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 17
o-discount: 1
o-list: 1
oembed_cache: 4
page: 15
post: 5
product: 2545
product_variation: 45
revision: 4
rm_content_editor: 1
shop_coupon: 2
shop_order: 32
shop_order_refund: 8
wcpcsu-custom-post: 2
wmpc-trash: 6
woocarousel: 1
wp_global_styles: 3
wp_navigation: 1
wp_template: 3 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (60)

ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce (Basic): by ELEXtensions – 1.7.4
Auto Tag Creator: by Ecreate Infotech – 1.0.2
Autoptimize: by Frank Goossens (futtta) – 3.1.10
Bing Webmaster Url Submission: by Bing Webmaster – 1.0.13
Blackhole for Bad Bots: by Jeff Starr – 3.6.1
WP Sheet Editor - Taxonomy Terms Pro: by WP Sheet Editor – 1.7.11
Classic Widgets: by WordPress Contributors – 0.3
CoBlocks: by GoDaddy – 3.1.5
CookieYes | GDPR Cookie Consent: by CookieYes – 3.1.8
Database Cleaner: Clean, Optimize & Repair: by Jordy Meow – 1.0.3
Debug Log Manager: by Bowo – 2.3.1
Dominant Color Images: by WordPress Performance Team – 1.0.1
Site Kit by Google: by Google – 1.119.0
Health Check & Troubleshooting: by The www.ads-software.com community – 1.7.0
Jetpack Boost: by Automattic - Jetpack Site Speed team – 3.0.2
Jetpack: by Automattic – 13.1.1
Media Cleaner: by Jordy Meow – 6.7.2
Meow Analytics: by Jordy Meow – 1.2.5
Performance Lab: by WordPress Performance Team – 2.8.0
Regenerate Thumbnails Advanced: by ShortPixel – 2.4.1
Rewrite Rules Inspector: by Automattic
Daniel Bachhuber – 1.3.1

Rank Math SEO: by Rank Math – 1.0.212.1
Social Engine: Schedule Social Media Posts: by Jordy Meow – 0.6.2
Storefront Powerpack: by WooCommerce – 1.6.3
Title Toggle for Storefront Theme: by Wooassist – 1.2.5
WebP Uploads: by WordPress Performance Team – 1.0.5
WP Sheet Editor - WooCommerce Products (Premium): by WP Sheet Editor – 1.8.9
WooCommerce Brands: by WooCommerce – 1.6.63
WooCommerce Bulk Stock Management: by WooCommerce – 2.2.35
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.12
WooCommerce Amazon Pay: by WooCommerce – 2.5.1
WooCommerce Nested Category Layout: by SkyVerge – 1.20.0 (update to version 1.20.1 is available)
WooCommerce PayPal Payments: by WooCommerce – 2.5.3
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.2
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.68
WooCommerce Products Compare: by KoiLab – 1.4.0
WooCommerce Quick View: by KoiLab – 1.8.0
WooCommerce Shipping & Tax: by WooCommerce – 2.4.2
WooCommerce Shipment Tracking: by WooCommerce – 2.4.4
WooCommerce USPS Shipping: by WooCommerce – 4.8.0
WooCommerce Table Rate Shipping: by WooCommerce – 3.1.6
WooCommerce Warranty Requests: by WooCommerce – 2.4.0
WooCommerce: by Automattic – 8.5.2
WP All Import Pro: by Soflyy – 4.8.5
WP Crontrol: by John Blackbourn & crontributors – 1.16.1
WP Sheet Editor - Redirection: by WP Sheet Editor – 1.0.1
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 4.0.0
WPSSO Core Premium: by JS Morisset – 17.12.1
WPSSO Add Five Stars: by JS Morisset – 2.1.0
WPSSO Schema Breadcrumbs Markup: by JS Morisset – 5.1.0
WPSSO Commerce Manager Catalog Feed XML: by JS Morisset – 4.5.0
WPSSO Google Merchant Feed XML: by JS Morisset – 9.5.0
WPSSO Merchant Return Policy Manager: by JS Morisset – 2.0.1
WPSSO Ratings and Reviews: by JS Morisset – 3.0.0
WPSSO REST API: by JS Morisset – 3.1.0
WPSSO Strip Schema Microdata: by JS Morisset – 3.0.0
WPSSO Update Manager: by JS Morisset – 5.1.0
WPSSO Product Metadata for WooCommerce SEO: by JS Morisset – 4.1.1
WPSSO Shipping Delivery Time for WooCommerce SEO: by JS Morisset – 3.1.0
WPSSO WP Sitemaps XML: by JS Morisset – 8.2.0 Inactive Plugins (6)

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1
Facebook for WooCommerce: by Facebook – 3.1.9
JSM Show Post Metadata: by JS Morisset – 4.1.0
Meta pixel for WordPress: by Facebook – 3.0.14
Plugin Organizer: by Jeff Sterup – 10.1.10
WP Sheet Editor - Troubleshooting: by WP Sheet Editor – 1.1.0 Dropin Plugins (2)

db-error.php: db-error.php
object-cache.php: object-cache.php Must Use Plugins (3)

Health Check Troubleshooting Mode: by – 1.9.1
Object Cache Pro (MU): by Rhubarb Group – 1.18.2
System Plugin: by – 4.107.1 Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude_from_catalog (exclude_from_catalog)
exclude_from_search (exclude_from_search)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
visible (visible)

Connected to Woo.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: ? WC Pages

Shop base: #1218 - /store/
Cart: #1391 - /cart/
Checkout: #1397 - /checkout/
My account: #1235 - /account/
Terms and conditions: #1356 - /terms-and-conditions/ Theme

Name: Storefront Child
Version: 1.0
Author URL: https://woocommerce.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 4.5.4
Parent Theme Author URL: https://woo.com/
WooCommerce Support: ? Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled Products Compare

Template Overrides: Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-11 22:45:05 -05:00
Options: ?
Notes: 96
Onboarding: completed Action Scheduler

Canceled: 64
Oldest: 2024-01-23 18:21:59 -0500
Newest: 2024-02-06 18:42:51 -0500

Complete: 338
Oldest: 2024-01-11 22:23:30 -0500
Newest: 2024-02-11 12:04:05 -0500

Failed: 988
Oldest: 2023-11-06 09:57:32 -0500
Newest: 2024-02-11 11:53:08 -0500

Pending: 5
Oldest: 2024-02-11 22:14:30 -0500
Newest: 2024-02-21 19:01:00 -0500 Status report information

Generated at: 2024-02-11 12:48:48 -05:00
`

Hello,
Sitechecker has told me that there is a noscript in the Facebook pixel in my website header that is disruptive. How can I locate that bit of code to move the noscript elsewhere than the header? I can’t locate it in my header.php.

<!-- Meta Pixel Code --> 
     <noscript> 
      <img height="1" width="1" style="display:none" alt="fbpx" src="https://www.facebook.com/tr?id=780703845417200&amp;ev=PageView&amp;noscript=1" /> 
     </noscript> <!-- End Meta Pixel Code --> 

Thank you

• This topic was modified 1 year ago by murielzs.