Rating: 1 star
Nowhere in the description does it say that it is only applicable in three countries, you need to install the plugin, then ‘sign up’ for a demo account to find that out!
Total waste of my time!
]]>Rating: 5 stars
GDPR compliance was a headache for our organisation until we found Philantro. The donor reports, household statistics and consent records are brilliant, just what we needed!!!
]]>Rating: 5 stars
Philantro is by far the best donation platform we’ve used.
We have used around 4 donation platforms in the last 10 years and Philantro is the only service that both the Development department and my department (IT) can agree on… which is rare.
We were asked to leave a candid review because our website is WordPress and we’ve had Philantro for a little over a year.
Long story short, we hit a dry spell due to the economy and we couldn’t sustain paying $300/month for our previous platform.
Our original goal was to find a simple solution to see us through the dry spell until we rebounded and could afford going back to our old platform.
After things started to pick up, our board unanimously agreed that we should stick with Philantro and I couldn’t agree more.
It outperformed our previous donation platform on multiple levels, was more cost effective, provided insight that we didn’t have access to before and Philantro provided information that allowed multiple departments to work together more efficiently.
The donor self-service freed up a lot of our time, so that’s definitely an extra point.
I read a review on here and she wrote “Each update they roll out, you’ll see something you were JUST thinking about it” and it’s funny because it’s so true.
Here’s what we like:
Everything – donor information, transaction data, design, statistics, usability, responsiveness, donor self-service, ACH, PayPal, constant updates that address things you didn’t know that you didn’t know, Salesforce and Mailchimp integration.
Our wish-list:
Paid plans. I say this because we’re reaching close to a million in donations this year and it would be nice to see Philantro offer a monthly subscription that would lower our transaction cost or offer a volume discount.
Mail Merge for donor acknowledgments
QuickBooks Integration
We rave about Philantro every chance we get, keep up the great work and lets see some paid plans in 2018 ??
]]>Rating: 5 stars
The amazing peeps at Philantro reached out to us WordPress users who use their plugin to write a candid review of Philantro and to be brutally honest ??
Buahahaha – you should have never asked, jk!
Philantro is invaluable, the data they provide on donors and donations – invaluable, the donation form is beautiful and responsive, conversion and demographic metrics – invaluable, they way Philantro curates data for accuracy is unreal and their recapture features – unbelievable!
The recapture features alone will brings tears of joy any nonprofit’s eyes lol.
It’s just a really solid, forward thinking donation service/platform and each update, it gets better and better.
It’s clear they listen to use users.
Each update they roll out, you’ll see something you were JUST thinking about it lol, the Philantro team is just as amazing as Philantro itself.
We’ve been with Philantro for maybe 18-19 months and on my birthday, I received a birthday card with the option to choose a Philantro t-shirt or a hoodie as a gift – they’re just incredible.
Philanto is amazing.
The Philantro team is amazing.
Now – here’s what I would like to see ??
I would love to see phone support in the future.
The custom reporting need some work because we would like the ability to select the fields it returns.
When we run custom reports for third-parties, sometimes we just want gender and amounts etc.
And lastly, we would love to see integrations with accounting software instead of just the ability to export our transaction data.
Overall, if you’re a nonprofit – you will love Philantro, you will love the team and you will wonder how you ever managed to accept donations without it!
]]>