Hi there,

I have a few shortcodes loaded on one page. The first six work; however, all of the shortcodes after the six don’t work. They should all have the same default options set. To see this, click on the toggle button under each stylists’ name.

The shortcodes are all the same except for the ID numbers – [Best_Wordpress_Gallery id=”119″]

I have disabled my cache plugins, and it still does not work.

Please help if you can.

Thanks!

• This topic was modified 4 hours, 27 minutes ago by dsilver247.

I’m changing my gallery from Thumbnail to Mosaic and I save all changes. But it doesn’t matter how many times I do that, it reverts to Thumbnail. I have the free version, is that the reason? How to solve this issue if possible?

When I click on the search bar, my search term disappears, but I can’t type anything. When I click on the search bar again, nothing happens. When I click a third time, I’m able to type something and submit it.

hi

I have been using 1-Web Gallery for a combination of photos and videos. However we are having problems playing back videos at the moment. It is like a constant loop.

Please could you advise what the issue is. This website has worked without a hitch for about 2 years.

Hello,

I am trying to share galleries between two or more sites in a multisite network. With the Network Media Library plugin, I have a global uploads library for all sites. However, I am forced to create identical galleries with uploads from the global library for each site. Is there a way to create a global gallery store or share specific galleries between sites?

Hello

I can see that when you import images from the media manager, it creates a copy of them in wp-content

is it possible to turn off this feature?

Hello,

I am experiencing an issue with the Crop Thumbnail feature in the 10Web Gallery. When I attempt to use the “Crop Thumbnail” function on an image, I receive the following error message:

“Image edit functionality is not supported by your web host.”

I am not sure what is causing this problem, and it is preventing me from editing the thumbnails as needed.

Additional Details:

• I am using?Bluehost?as my hosting provider.
• I have checked that the uploaded images are in a compatible format and size.
• No significant recent changes have been made to my hosting or site configuration.
• The issue occurs with all images, not just a specific one.
• WordPress?and?Photo Gallery by 10Web?are up to date with the latest versions.

Can you please help me identify the cause of this issue and how to resolve it?

Thank you in advance!

Hello,

I am experiencing an issue with the Crop Thumbnail feature in the 10Web Gallery. When I attempt to use the “Crop Thumbnail” function on an image, I receive the following error message:

“Image edit functionality is not supported by your web host.”

I am not sure what is causing this problem, and it is preventing me from editing the thumbnails as needed.

Additional Details:

• I am using Bluehost as my hosting provider.
• I have checked that the uploaded images are in a compatible format and size.
• No significant recent changes have been made to my hosting or site configuration.
• The issue occurs with all images, not just a specific one.
• WordPress and Photo Gallery by 10Web are up to date with the latest versions.

Can you please help me identify the cause of this issue and how to resolve it?

Thank you in advance!

• This topic was modified 1 week ago by maryano96.

Does the plugin support autorotation of images on mobile? I’ve not been able to find a setting so far. On a phone, landscape images are presented small with large black bars top and bottom. I’d expect to be able to rotate my phone and have the image fill the full screen. I think I must be missing a set up option as it doesn’t seem very “mobile-friendly” at the moment. Thanks.

After updating to version 6.7 Debugging in WordPress gives errors:

“Notice: The _load_textdomain_just_in_time function was not called correctly. Translation loading for domain photo-gallery was run too early. This usually indicates code in a plugin or theme was run too early. Translations should be loaded during init or later. For more information, see Debugging in WordPress. (This message was added in version 6.7.0.) in /var/www/u29178/data/www/studio-ex.ru/wp-includes/functions.php on line 6114.”

How to fix this?

Hello,
Creating this new topic because you are not responding on this. https://www.ads-software.com/support/topic/number-of-image-columns-for-responsive/

So worst support you have. Your gallery is not responsive. Resolve this issue ASAP. or else I will report this plugin and support system

My Photo Gallery plugin (on a live web site) has version 2.5.11. There is a warning
Warning: Attempt to read property “images_directory” on null in C:\Users\franc\LocalSites\cac1\app\public\wp-content\plugins\photo-gallery\framework\BWGOptions.php on line 316

My first question is: how come my installed version is 2.5.11 and when I look at the latest plugin on www.ads-software.com it shows version 1.8.31?? Did someone decide to move the version number backward at some point in time? The actual plugin PHP files seem to date from July 13 2022, so the code is 2 years old. On my site, when I click on the plugin “Show details” link, I brings me to the Photo Gallery by 10Web page, with version 1.8.31!

Hello,

When I scroll up or down on a page of our website with an embedded gallery, it seems to freeze for a few seconds, or I have to scroll very slowly for it to move. This is more noticeable on mobile, but we can also observe it on a computer.

This issue wasn’t present earlier last week. Has there been an update that may have caused this problem? How can I resolve it, as it’s quite urgent?

On other pages of our website without an embedded gallery, there is no scrolling issue, and this has only started happening in the past few days. We tried deactivating plugins one by one, but that didn’t solve the issue. We therefore conclude that it is caused by the “Gallery by 10Web – Mobile-Friendly Image Gallery” plugin, as this issue only occurs on pages with a gallery.

Thank you very much for your assistance.
Best regards,

Hi,

Hope you are doing well.

I am having troubles wit the watermark, even after spending hours together on it I am still not able to get if fixed.

1. The updates on the watermark (global settings) are not updated properly, and all the previous and current versions of the watermarks are still showing, and piling up on the image: https://i.imgur.com/WQbeKBM.png
2. For the images that were in the wrong direction, after rotating them correctly, the watermark does not get updated as per the watermark settings like, it sticks to the same place as before the rotation action: https://i.imgur.com/sjXM9Sr.png

Looking forward to your feedback.

Best Regards

I just noticed that your plugin takes about 25MB disk space and 9MB is used by the languages. Wouldn’t it be better to move the translations to translate.www.ads-software.com so they don’t need to be included in the plugin itself? It saves disk space, updates are smaller/faster and the community can help translating the plugin.

The url to share a photo from my gallery is formatted incorrectly. When I try to pin the photo to a board, I receive this error:

Parameter ‘source_url’ with the value ‘https%3A%2F%2Fmagmagazine.art%2Fbwg_share%2Fimage%2F%3Fgallery_id%3D1%26image_id%3D24%26curr_url%3D%2Fportfolio%2F’ is not a valid URL format.

Is there a way to fix this?

Lightbox does not open in desktop browsers such as Chrome or Edge, unless you hit the shift key. It seems to work okay on a mobile phone. Please advise

Hi, as you all know, in Photo Gallery lightbox there is a suite of buttons below each image: play, expand, image info, facebook, twitter (if activated in gallery settings). Also, upon hover there are back and forward buttons on left/right size of the image.

All these show up nicely on desktop, but on mobile, as seen in the image here on this link, https://ibb.co/CWyjDYW , these buttons fail to load. Instead of theme there’s a weird vertical rectangle with an X in it. Please help

how can i view instagram add sound and photo gallery.

<span style=”font-family: Inter, sans-serif; white-space: pretty; background-color: rgb(251, 251, 251);”>i page need help with:</span>?ucuz takip?i sat?n al

thank you for answer Photo Gallery by 10Web – Mobile-Friendly Image Gallery

Hello,

can you please help me to setup the responsive layout of gallery? I am not able to see gallery in correct design in mobile and tablet. I have settings “Number of image columns” added “3” but it is taking 3 in mobile and tablet and not showing the gallery in correct design. it should display 1 or 2 in each row for mobile and tablet respectively. guide me how to do so

https://prnt.sc/bSly-kOWNDDv

Support Request: Inconsistent Image URL Capture in Lightbox

Plugin Details

• Plugin Name: 10Web Photo Gallery free version 1.8.30
• WordPress Version: 6.6.2
• Browser and Version: Chrome 129.0.6668.101

Issue Description

I’m experiencing an issue with capturing the URL of the current image in the Lightbox gallery. The problem occurs when users click through the thumbnails to view images in the Lightbox. The script I’m using only captures the URL for every other image, effectively missing half of the images in the gallery.

Current Code

I’m using the following JavaScript function (WPCode snippet) to attempt to capture the image URL:

function updateImageUrl() {
    const imageElement = document.querySelector('.bwg_popup_image.bwg_popup_watermark');
    if (imageElement && imageElement.src !== previousImageUrl) {
        previousImageUrl = imageElement.src;
        console.log('Lightbox - New image selected: ' + previousImageUrl);
        localStorage.setItem('backgroundImage', previousImageUrl);
    }
}

Expected Behavior

The function should capture and log the URL of each image as it’s displayed in the Lightbox, storing each new URL in localStorage.

Actual Behavior

The function only captures and logs the URL for every other image. When clicking through the thumbnails, it misses the URL for every second image displayed in the Lightbox.

The function does not capture and record the URL of each image when you click on the thumbnails to change images in the Lightbox, but the first one does, the second one does not, and so on.

Questions

1. Is there a known issue with image URL capture in the Lightbox for the free version of 10Web Photo Gallery?
2. Are there any specific events or hooks provided by the plugin that I should be using to reliably capture image changes in the Lightbox?
3. Is there a recommended method or best practice for capturing the current image URL in the Lightbox that I’m not aware of?

Additional Information

• I’ve verified that the .bwg_popup_image.bwg_popup_watermark selector is correct for targeting the image element.
• The issue persists across different galleries and image sets.
• I’ve tried various timing approaches (e.g., setTimeout) without success.

Any assistance or guidance on how to consistently capture the URL for each image displayed in the Lightbox would be greatly appreciated. Thank you for your time and support.

I am putting together many galleries of only a handful of photos each. I am tagging and naming them by year so I can keep them straight, but wondering whether there is a way to group them into folders in the back end, since the list of galleries is getting pretty long? I don’t see a way to group them in the free version. I’m willing to pay for the software, but I’d like to know what it really improves from the free version and whether there are additional organizational tools.

Hi Support Team,
I get this error after update the wordpress to Version 6.6.2. and PHP version 8.3.12.
Deprecated: Creation of dynamic property TenWebNewLibConfig::$plugin_wd_docs_link is deprecated in ..\plugins\photo-gallery\wd\config.php on line?82

Hello, I like how Photo Gallery works, but I’m wondering what happens to all the images if I deactivate the plugin? Are they saved in a folder I can still access, or are they deleted?

Also, I was looking for the documentation for the plugin, as mentioned in the pinned comment at the top of the support forum, but the link is dead. Is there any documentation or help manual for the plugin?

• This topic was modified 1 month, 1 week ago by harryllama2.

I’m experiencing an issue where the images section keeps loading indefinitely at times. I’ve already disabled the cache plugin, but the problem persists.

Interestingly, when I open the inspect element tool, the images load successfully, but before that, they just keep loading. What could be causing this?

I use two programs to export photos to a file format I can use on line. Adobe’s Lightroom CC and Photo Mechanic.
When I export a RAW file to jpg from Lightroom they upload to wordpress and the the 10Web gallery just fine. Or when I upload them directly into the 10web gallery.

If I do an export from PhotoMechanic, which is quicker and preferred, the 10 Web gallery upload screen goes from a counter-clockwise spring for a few seconds to a clockwise spin and never stops. This happens regardless of uploading to WP media library first or directly to 10Web.

I’ve tried stripping out the meta data, EXIF info and the like. Even changed the .jpg to .JPG and .JPEG and have had zero luck getting the 10Web gallery to accept those images. I can supply the two files so someone can see why one works and one doesn’t, but I’m at a loss for why this isn’t working.

Hi Support Team,

Can I have the category filtration function to display different album photo? How can I link with it or is there any code that I can manually amend to recall or reload the photo of the album accordingly.

Trying to remove a test Watermark and it will not go. Went to Global options, selected “None” and saved options, with no success. Also tried using Reset in the Global optopns of the watermark section again with no success.

Hello,

When a tag is selected, the only way to unselect it is to click on all tags and then to reselect all the tags. Would it be possible to unselect the way we select, I mean only by clicking on the tags we want to unselect ?

For instance, on the link I provided if I want to select “Bardage” + “Barrière anglaise” + “Palissade bois”, I have to click on “all tags” and then to select again the three categories upside whereas it would be a lot more easier to only click on “Jeux pour enfants” to unselect it and reach the same selection.

Thank you for your help and your answer,

Justine

Hi, I’d like to change the upload folder path. Currently, you have your own path in the uploads/gallery/ folder but i want to change it to my custom folder in the uploads. Can you please guide me on that?