Rating: 5 stars
Now that we use the online tool for our customers, we are more than satisfied. customers can design their own label. If something doesn’t go through properly with the email, I can use the system to retrieve the correct labels. and quickly label orders. We will continue to use this for a long time, for the convenience of the customer and our own convenience.
]]>Rating: 5 stars
If you need an online design tool, you can not go wrong with PitchPrint! We were using OpenCart when we first started using PitchPrint and was up and running the same day we installed. We then transitioned over to WooCommerce, and only had to install plugin, and our save designs were still available. It was the easiest part of our transition over to WooCommerce. Being able to have our customers edit our templates has made our jobs a breeze. Wish I had done this years ago!
Billy Hayes – The Admin At Print Founders
]]>Rating: 5 stars
Works fine and with great customer support
]]>Rating: 5 stars
Well where do i begin? Well at the beginning of course.
As a small to medium sized print company i was looking for a way to offer more to my clients and make ordering custom items easier for them. With the rise of other “online design tools” such as canva. Great design is something that can often be devalued.
I set about researching what options were available in the market place. So many meetings with some other tools offering solutions similar to PitchPrint. All in my opinion although offering a similar product – did not fit with me and my budget. That doesnt mean we cut corners – oh no not by a long shot.
Most of them in my opinion were overly priced – very rigid in their setup and there was always that excessive setup cost – and then high monthly too.
I dropped on a chat with PitchPrint and had a trial and immeadiately knew this was the one for me!
I now am able to offer my designs with customisations for my clients that they can edit themselves.
Not only is the plugin and knowledgebase full of so many useful guides but the user interface is way more user friendlyier than many of the other clunky platforms.
The support you get from the team is truly out of this world. Trust me i am the type to ask a million questions before leaping and when i say i asked a lot i did.
When i have had additional questions the team Rukaya and Alcino are always super responsive and help me achieve what i want to achieve. There are other team members too i just not had the pleasure of dealing with them much but when i have they too are awesome.
Thank you Team PitchPrint for all your help and “THE ONLINE DESIGN TOOL” you have provided and everyone should be using!
]]>Rating: 5 stars
I’ve recently taken my small business of selling modest wear for ladies online. All I wanted was to provide my customers with a means of customizing the clothing items they purchased. I came across PitchPrint and I started testing it I must say that I was firstly impressed by the price. Secondly they have plenty of amazing features that will aid me in growing my business, they have a feature which enables my customers to change the color of the clothing items inside the editor. They also have an amazing 3D feature which allows you to view a product from all angles. The editor is simple, easy to use and fully customizable to suite your needs. Last but not least they follow up quite a few times to see whether trial users need any assistance, they offer to set up shop as well. It felt awesome to know that I wasn’t just another number but that they had my best interest at heart! Thank you PitchPrint I’ll definitely be signing up soon.
]]>Rating: 5 stars
We were looking for a web to print which enabled our users to move and add text and images. Also that they could change fonts and colours of text. We also wanted a system which used modern web standards and integrated with mainstream cart systems – in our case WooCommerce.
Pitchprint support have been so great at helping us setup the system. We’re still working through creating more content. Ranking and converting users to sales is still a challenge for us. We’ve learned the barrier to success with any Web to Print system is having enough templates to satisfy a broad range of users. However, the system is so flexible and we can create templates so fast.
It really is a joy to design in Pitchprint. You can do so much more than you think possible. We are starting to use the system for specific clients jobs. Like a flyer for a real estate agent with their branding already in place. This has been very successful. The client absolutely loves the ease of how they can customise quickly. The PDF’s print beautifully. The subtle option of ‘bleed without marks’ helps these jobs fly through our imposition workflow without intervention. WE LOVE the output from Pitchprint.
Creating higher quality templates which we thought was not possible with any Web to print system.
There are so many. However a convenience that is easy to overlook, is the ability to group and scale objects together. This makes the experience so much closer to a desktop application. ‘Ungrouping’ uploaded vector elements such as EPS files is jaw dropping. To re-colour a logo or vector element online is pretty ground breaking. In fact it’s easier to re-colour logo’s in Pitchprint than Illustrator, as illustrator often nest elements in layers and often you are double clicking to find the actual layer to modify the colour.
Image masks are a great way to auto-crop images into interesting shapes. That makes customising a brochure pretty easy.
The Auto-background remover is an exciting development.
There are so many amazing mature features within Pitchprint, but there is limited space for the review here. lol.
Reading through some of the negative reviews about not getting support, is very surprising, as I have been using it for years, and have found their support is very responsive. I will always get a response. They listen carefully and work through the issue with me. (I had multiple caching plugins happening, which was preventing a user from saving designs. They worked patiently with me until they figured out it was a caching issue on my end)
Lovely people to deal with.
]]>Rating: 1 star
totally useless. it is a money trap.
]]>Rating: 1 star
Sent an email to request help, the first thing I stated was I already installed woo-commerce, sent them snapshots, and explained in details, after a few days, they replied I needed to install WOO-commerce, again that was the first thing I stated.
they are only guessing and not reading the emails.
Rating: 5 stars
This is the best customizer plugin for print shops I have seen! Admin is very intuitive and if you read the documentation it’s easy to set up.
Beautiful design and well planned. The developers clearly care for their product and have worked very hard – IT SHOWS.
Thank you!
Gerardo
Rating: 3 stars
Overall a decent app. Plenty of interaction from the app programmer.
Zero email replies when you ask for a refund of things don’t work out for you.
Not the type of company I’d like to deal with long term.
Zakeke seems to be a good alternative.
Good luck. Your call.
]]>Rating: 5 stars
I am the last person in the universe willing to part with money for functionality. If I can get it for free and bend the code to my will I shall. I have been running a graphic and web design business for over 5 years and have always been meaning to build a web to print website but the idea of coding it and connecting it with the various services I need made me feel I’d rather go down a sandpaper slide naked. The support I have recieved is second to none and that was before I paid for a thing. Help with coding bits I wanted but wern’t yet available, on UK time, every question answered and everything I’ve tested it on works. I would 100% reccomend and I’m sure as my users start to experiment and my users have their own issues I will be in touch with the awesome developers. This has saved me a HUGE BALLACHE!
]]>Rating: 5 stars
I have searched all over to find a web2print solution that actually works and that has a robust enough set of features for my unique needs.
PitchPrint is far and away the best!
Beautiful design, solid UI, great print output quality, tons of features, works seamlessly with WooCommerce… this plugin is incredible.
And the support is top notch. Isaac has gotten back to me in a timely manner with all of my questions (and I’ve bugged him quite a bit!) and has gone out of his way to implement new features to assist me.
I can’t begin to imagine why there are any 1-star reviews for this plugin. Take it from someone who has tested them all, this is a 5-star plugin. Kudos!
]]>Rating: 5 stars
I have tried several web to print plugins and this is the best of them all.
The main problem for web to print plugins is to create a quality pdf output in high res. and at the same time offer the customers an UI that is easy to use.
PitchPrint provides both solutions and I will definitely recommend it to others.
Based on my experience, the customer support is helpful and good.
]]>Rating: 5 stars
This plugin is amazing and is packed with excellent features. Support is handled by email and all tickets are answered within 24 hours. I requested a new feature to be added and within 48 hours it was added.
I am not sure why there are so many negative reviews about support!
Thank you for saving me thousands of pounds in a bespoke system, this is the complete solution.
]]>Rating: 1 star
nothing works on that site, not even their own application, leave alone the communication with your site
just don’t bother wasting your time on this
]]>Rating: 1 star
We were trying to implement this plugin for months, It has many issues, but we were willing to work with Isaac to resolve all the problems. Unfortunately, he wasn’t. I have never, ever encountered such a poor service, not even close. After many struggles trying to get in touch with him, resolving some issues on our own in meanwhile, we decided to go for a premium paid version in hope will be able to get his response, but even that didn’t help. I tried to explain him, more then once, how important is a quality customer service to us and that we cannot run a business with his plugin in such manner, but he simply ignored anything we said, as if we never mentioned It all. He is very narrow minded, just does not understand that you cannot take money from people every month and not respond for days and weeks, and often ignoring the messages completely. You will never succeed in any business by not understanding the importance of good support. His plugin has many good features but his customer service is so poor that he’ll never reach the success that he could have. He didn’t took two minutes to think about what I said, not a second even, he completely ignored It. You soon realise you are talking to a brick wall. We lost months, working very hard for this plugin to work for us. He does not grasp the damage he is inflicting, the hours, days and months people loose because of his lousy mentality. One tip for you Isaac, stick to creating the plugin and let somebody else deal with customer service, because you just don’t have It in you.
]]>Rating: 1 star
Ditto….
]]>Rating: 1 star
All of the functionality of this Plugin is hidden behind a paywall so there is actually no way to verify if this solution works or not.
]]>Rating: 5 stars
There are a couple of issues, but overall a very nice tool. I tried two of the top rated premium “designer” plugins and decided on this free one. Probably would’ve rated it 4 stars, but gave it 5 stars to offset the negative reviews about support. I’m using the free version right now, and have submitted 3 tickets so far, and the support staff has been extremely responsive and helpful. No complaints about support AT ALL!
]]>Rating: 5 stars
PitchPrint – it’s incredibly easy and convenient.
professional customer support.
Rating: 1 star
We payed for Pitchprint server version in January 2015. We are in September 2015 and can not still get any support. About a few months ago, our mails were replied once a week. During last 2 months, we even can’t got any reply to our mails.We demanded our money back, but we couldn’t get any reply. I advice you, never to plan a business with this plugin. Otherwise your business will fail ?? As we were cheated by this plugins author, think twice…
]]>Rating: 5 stars
Just to clarify things to those not aware, this is nothing but sheer blackmail.
Never has Maarten paid for the new software, infact he was given a waiver for the fee having bought an old flash version and we did a custom installation for him free of charge, not a dime has he ever paid us for this HTML5 service or the plugin, neither has he paid for any customization on this.
Here is a link to an email screenshot:
<img src=”https://pitchprint.com/temp/monomo_email_shot.png” />
This is a free plugin and anyone can use it to connect to our SaaS service even freely. There are hundreds of stores using this service without the premium subscription. They don’t pay a dime, so what’s the hassle about?
Yes, free and I stand corrected, none of our competitors offers anything close to this in terms of usability and pricing. None gives you a free SaaS software perpetually hosted on their servers.
Here is a list of our competitors:
https://onprintshop.com
https://nimboedit.com
https://web2printit.com
https://printsites.com
https://www.print-commerce.com
https://www.pixopa.com
https://www.printui.com
https://www.qstomizer.com
If you are not comfortable with our solution, kindly use any of the above.
The last time I checked, it’s still an absolutely free world.
We love what we are building and we work hard at it every single day to be the very best out there.
BTW, it’s the same person that registered as monomo and the mandrill2002
]]>Rating: 5 stars
Just to clarify things to those not aware, this is nothing but sheer blackmail.
Never has Maarten paid for the new software, infact he was given a waiver for the fee having bought an old flash version and we did a custom installation for him free of charge, not a dime has he ever paid us for this HTML5 service or the plugin, neither has he paid for any customization on this.
Here is a link to an email screenshot:
<img src=”https://pitchprint.com/temp/monomo_email_shot.png” />
This is a free plugin and anyone can use it to connect to our SaaS service even freely. There are hundreds of stores using this service without the premium subscription. They don’t pay a dime, so what’s the hassle about?
Yes, free and I stand corrected, none of our competitors offers anything close to this in terms of usability and pricing. None gives you a free SaaS software perpetually hosted on their servers.
Here is a list of our competitors:
https://onprintshop.com
https://nimboedit.com
https://web2printit.com
https://printsites.com
https://www.print-commerce.com
https://www.pixopa.com
https://www.printui.com
https://www.qstomizer.com
If you are not comfortable with our solution, kindly use any of the above.
The last time I checked, it’s still an absolutely free world.
We love what we are building and we work hard at it every single day to be the very best out there.
BTW, it’s the same person that registered as monomo and the mandrill2002
]]>Rating: 4 stars
Developer contacted me, all was resolved, even sent a refund for some customizations.
The thing I love about this plugin is the ability to add masked areas and work with a variety of shapes for custom art and photo areas. I also love the ability to add text areas and basically allow customization however you want. There is also an overlay function to make it easier for users to understand what goes where. It can delivery very large file print art, and since it’s HTML 5 it works on iPads, which is a huge plus.
There’s a free version, so give it a try. It really is excellent.
]]>Rating: 1 star
There is no support, no answers on there forum. Many users have the same problems. There are so many bugs, it’s beta software. Don’t use this is my advice, cost lot’s of time and after that you got nothing
]]>Rating: 1 star
Hi,
Something went wrong when adding products. Designs used to load before but I just checked it now ( 11/17/2014 ) and it’s no longer showing. I checked the console and it says 404 Not Found for this particular file /wp-content/plugins/pitchprint/app/fetchsignature.php
Your plugin do not have this file so I guess there is an update on this. Can you please advise?
]]>Rating: 4 stars
I was very hopeful for this plugin. Since they offered a basic “free” version, I decided to try it. Pitchprint, initially worked very well. Very advanced, yet easy to use.
Pros:
The files are handled by their servers making it easy to incorporate the plugin into a WordPress site. The admin side is relatively intuitive and easily customizable. Pitchprint has the capability of being a plugin worth investing in.
Cons:
Like many, I installed Pitchprint on a test site first. Bad move. Since you have to add a domain for your api key, I listed the test site. When it came time to move it to a live site things got ugly.
When I went to “add a domain” a message appeared that said the domain limit was reached and the new domain couldn’t be added.
While it did finally get fixed, support was a little slow.
I’m hoping some of the areas Pitchprint is weak, improve as they grow.
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