I went through the steps and got into a loop where there no suspects but it still kept ‘interrogating’
When I tried to get out of the tests, I found all my plugins were deactivated, so breaking the site.
]]>Hi,
I was hoping to use Plugin Detective to figure out what plugin is causing all the other plugins on my website to turn off. I guess I’m trying to use this to work “backwards”? But after 4 investigations, I guess you’d call it, I get a white screen. I’m not really sure what’s happening. Has it identified the problem plugin? But I’m not sure how to see what combination of plugins on/off caused the white screen.
Some more background in case it helps… recently our nonprofit’s website has been crashing quite a bit. All of the plugins are turning off and then that causes everything to look all crazy and then I get an email saying the website is down. But I’m not sure what is causing all the plugins to turn off. This has been happening whenever automatic updates are scheduled.
I originally tried disabling auto-updates, but left Smart Plugin Manager active (just not updating anything). But it still crashed the site at the next scheduled update. I’ve now completely disabled SPM until I can figure out which plugin it’s not playing nice with. Manual updates are okay though!
Any help is appreciated!
Thanks!
J
]]>After activation when i try to troubleshoot i get “Error establishing a database connection”
Only in the plugins page, all other websites pages work without issues.
I saw this error in another topic i have a dedicated server and in the past on the same server different website i have used this plugin without any errors.
I was checking in on my WP database, specifically autoloaded options. I keep seeing these pdt_case_ followed by a string of letters and numbers, and was trying to remember what it was and then after looking into some of them, I remembered I used Plugin DetecTive in the past. So my question is; if I’m no longer using the plugin, is it safe to delete these autoloaded options? Thanks!
Just like the question says, can this plugin detect if a plugin is actually being used on a site while it’s Activated?
Thank you.
]]>Hi there! I tried using this plugin, but I got the Forbidden message that it seems a few others have gotten. The site I was trying to use it on is hosted at GoDaddy on their managed WordPress product. Any workarounds?
]]>Hello and good day.
I just installed your plugin and received a Forbidden,
You don’t have permission to access this resource.
I am running on a VPS.
Everything else is running fine but this plugin.
Can you help?
]]>I just want to detect why my paypal payments with the Forminator plugin are not working, but hwen I go to any page that is not the home ,then I receive this error: Inspector is disabled.
Maybe is the plugin WP-HIDE that block both Paypal payments and plugin detector?
]]>Installed plugin via WP Plugin manager, activated. and click “troubleshoot plugin conflicts” get This page isn’t working right now
]]>Hello
Since I migrated my site to PHP 8.2 it seems your plugin is not working.
See at the top of this image what I see as message: https://snipboard.io/8BrMI7.jpg talking about depreciation.
Would you know what is the issue ?
Thanks
]]>This plugin claimed that it has NO EFFECT on how the site will appear to visitors —?guess what? That’s a complete lie. It disabled my theme, deleted my main menu, deleted my homepage sections, and made widgets completely disappear. I don’t even know what I can touch at this point because I don’t know yet how it did its damage.
This is a disaster. Don’t trust this plugin.
UPDATE: No, this really isn’t freaking funny. I can’t get my theme to come back. The site is stuck in troubleshooting mode, even when it claims to be out of troubleshooting mode, I come back to the plugin detective’s setting page and I see that the site is still in trouble shooting mode. WTF did your plugin do to my site?
Honestly, what am I supposed to do? My theme thinks it’s a fresh install. I’ve been fine tuning this site FOR YEARS. I have clients who expect to see their ads in the places I promised them.
The ONE reason I gave Plugin Detective a try was that it promised to not affect viewer experience. Not only did it fail on that count, but I LITERALLY DON’T KNOW if there’s some magic setting I have to revert or if I really have to start with a fresh freaking install of my theme and site that MY USERS WON’T RECOGNIZE and CAN’T NAVIGATE. I’m afraid that if I start trying to rebuild from scratch, I might make things worse due to reasons I can’t predict.
]]>Hello,
I had this message about iThemes Security…
iThemes Security is preventing Plugin Detective from operating properly
To fix this: Go to Security > Settings > System Tweaks and uncheck the checkbox setting for Disable PHP in Plugins
Go there now
iThemes have changed their menus around, so this points to the wrong place. It needs updating to point here:
/wp-admin/admin.php?page=itsec&path=%2Fsettings%2Fconfigure%2Fadvanced%2Fsystem-tweaks
Thanks ??
]]>I can’t use the plugin. It shows this msg:
403 Forbidden Access to this resource on the server is denied!
]]>On my SiteGround website, when I access https://www.itechblog.it/wp-content/plugins/plugin-detective/troubleshoot/?session=1&nonce=ce781c568b I get 403 forbidden. Can you help me with that?
SiteGround technician tested on another website and seems that disabling all others plugin would solve the issue.
]]>Well somewhat funny. I get a fatal error trying to go to the Troubleshooting settings screen. From tools > plugin detective but also when using
/wp-content/plugins/plugin-detective/troubleshoot
So is this expected when the site has no errors?
]]>After interrogating it just keeps on with the getting your site and doesn’t show any results! Is it because it’s not tested with 5.7 WordPress version?
]]>When I click Troubleshoot I get a Log In Page that won’t do anything when I try to log in, I am already logged into WordPress, then I get this page and when I put in my username / password then click Log In it just sits there no loading bar or anything
]]>Hi,
I use Flywheel for hosting and I was unable to get Plugin Detective working correctly. I contacted FlyWheel Support and here is the summary of the conversation.
I see our senior team looked into an issue with the plugin before:
?
?They said, ” it looks like Plugin Detective is using ABSPATH which isn’t the WordPress best practices https://codex.www.ads-software.com/Determining_Plugin_and_Content_Directories. So that plugin won’t work on Flywheel unless the developer does something about that.”
?
?So doesn’t look like it can be configured.
Any Workarounds or updates? I’ve used your plugin in the past and it has worked great at solving conflicts.
Jason
]]>Hello,
The plugin sets divi to default factory, divi give a message hello to new divi user
Can you help me with this problem, the divi child theme exist but don’t show the style
Best regards
Erwin Krijgsman
I have just installed the plugin, but clicking ‘Troubleshoot Plugin Conflicts’ just leads to an error page with: ‘Current WordPress version does not meet minimum requirements for Twenty Twenty.‘
I am running latest WP, PHP and using Avada theme.
]]>My problem occurs only on the live site, not seen through WordPress admin area but when I view in incognito…
Will this plugin help me for what I need. I’m asking because I’ve read your documentation for this plugin and everything seems to run on the admin view.
Thanks
Hi!
I was having problems with some plugin, so I tried this to solve it…
And found that I can’t use it, it says:
Forbidden
You don’t have permission to access this resource.
So… I will try every plugin manually as I can’t afford to waste much time looking what happens to the plugin. But it is not nice.
]]>We tried the advice you gave another user with this error:
https://www.ads-software.com/support/topic/error-establishing-a-database-connection-916/
but we are still getting the error. We don’t know what to try next.
]]>This plugin was a huge help!! I can’t say enough about it.
Thanks for the development of this tool. Please keep it up!
Sincerely,
Gary
I’ve used this before, and normally it works. I am getting a 403 error when I click the troubleshoot link. Saw a previous post about trying to add index.php to the URL, still shows 403.
I checked the troubleshoot folder, perms look good (at least like other folders). I have root access, I can swap perms for a test if needed.
Lastly: PHP 7.4.3, WordPress 5.5.1 and NginX
EDIT: internal website, sorry no outside access is possible.
]]>Hi, whenever I click on the Troubleshoot link at the top or try to use your plugin, I get the “There has been a critical error on your website” error. However, I can just go back in my browser and the site is back up. Please advise
]]>This would be so totally usefull, Ever try to diagnose a plugin conflict on a multisite? Its awful. The worst thing ever. Id rather start from scratch…
I would pay for that, and Im a bit on the cheap side.
]]>Hi,
Thank you for this great plugin ??
I am just wondering when will you be releasing an updated version to be compatible with the current WordPress version 5.4.2?
Thank you
]]>At times managing sites via MainWP is a life saver, especially when a new plugin is activated and crashes the site and no access to direct wp-admin. But able to access via MainWP to disable that last activated plugin.
That being said, if a plugin causes the site to crash (i.e wp-admin) I also assume this plugin will also not render. So an idea if its possible to implement support for it via MainWP somehow?
]]>I want to diagnose an issue which is only visible while i,m visiting my page as a guest, logged in users are not having any issue.
Is there any possibility to do that?