Rating: 5 stars
My organization is using the Private Directory feature of Prevent files / folders access to protect PDF files that need to be accessible by our members only, and not via URL on the open Internet. While setting up the plug-in I had two issues and they were both solved within 24 hours by the developers. Thank you very much!
]]>Rating: 5 stars
It took us a couple of weeks to get this set up exactly how we wanted, but we’ve had amazing tech support every step of the way thanks to Saurabh, who has gone above and beyond to make sure all the code was working perfectly. Recommendable.
]]>Rating: 5 stars
miniOrange has the best SSO plugin that we have ever used. They integrate with a lot of services and are willing to write an application if a service is not available. Would use them for all future clients.
Plugin = 10/10
Service = 10/10
Ease of use = 8/10
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Thank you their service was very helpful, and exactly what I needed
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If I could give it zero stars, I would.
“Prevent Files / Folders Access” does not work to protect my PDF publications from being downloaded through an installed pdf viewer plugin.
And the state of the “art” today is that there is really no protection for important PDF files containing your copyrighted property, they are easily stolen with every kind of iframe and every kind of pdf viewer plugin.
I had hoped that this “Prevent Files / Folders Access” plugin might put a stop to it, but no.
]]>Rating: 5 stars
I had a situation for which I needed to protect a specific folder not otherwise managed by WordPress and this was the only solution I could find that targeted this need specifically. While some aspects of the sign-up and license acquisition could be simplified and made more user-friendly, the plugin author team provided patient, gracious support via email and virtual meetings until we were satisfied the plugin would work for us.
]]>Rating: 5 stars
My experience was amazing!
We got some trouble setting up the plugin because our WP site is quite strict with security, but Dhruv went all his way to help us until the very end.
We cannot ask for a better customer service, 100% recommended!
Thank you Dhruv and the team!
PS: The plugin works great as well. In overall, Im satisfied!
Rating: 5 stars
I had a problem: my WordPress installation is Multi-site and the plugin didn’t work.
I write an email to the support and in 1 hour all was solved!
Best plugin & best support team ever!
Rating: 5 stars
Easy to handle, does what it promises, and works with PHP 8.
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The plugin works very well. I first had problems that were due to my hoster. The service of Prevent file recognized this immediately and was able to help me quickly. I am very satisfied with the excellent support.
]]>Rating: 5 stars
I’ve had a few complicated use cases (e.g. SSO with unique user naming requirements, Prevent File Access with multiple folder and file locations) and the support (initials of D.B.and A.S.) team was great.
We worked through the complicated issues with either a fix, or a customized solution.
Would recommend this product and this support team highly.
GW
]]>Rating: 5 stars
Dhruv helped to resolved issues with the plugin in my GoDaddy managed wp environment, even providing a temporary plugin that solved the issues.
]]>Rating: 1 star
Plugin doesnt work. Contacted support for 2 days in a row before using a different plugin which worked out of the box.
They refuse to refund!
I’m trying a credit card charge back. Hopefully this goes through!
They are flat out refusing a refund.
What a scam of a company!
]]>Rating: 5 stars
Solves a serious WordPress shortcoming very elegantly. Can be a bit tricky to get it going, but thanks to a very helpful support, no real problem.
]]>Rating: 5 stars
Outstanding support on a great plugin. Got in touch with a small problem, which ended up being my own mistake, but support got me up and running in no time at all. Highly recommended.
]]>Rating: 5 stars
After the upgrade we had a small technical problem that was quickly resolved. The plugin works fine and the support is great. Keep it up!
]]>Rating: 5 stars
Thank you for this helpful plugin. After looking around for some time to find a solution that works, it was bliss to find this plugin ??
]]>Rating: 5 stars
I recently purchased the Enterprise licence for a charity we’re helping. I am honestly blown away by the level service miniOrange provided – they went way beyond anything I would’ve expected.
The Prevent Files / Folder Access is a brilliant tool for restricting and controlling media access based on WP User Roles. I would highly recommend miniOrange to anyone who absolutely needs restricted file/folder access. A special thank you to Abhishek, Dhruv and the miniOrange team.
]]>Rating: 5 stars
I had installed the plugin and blocked access to pdfs/docs in a private area on a test site with no problems. I then installed the plugin on the main site with the same settings but discovered I could still access pdfs even though I wasn’t logged in.
I reported the problem and had an almost immediate reply from Dhruv in the support team. After checking the content of the .htaccess file, Dhruv set up a Zoom call to see the problem first hand. Dhruv quickly spotted that, although it was not logged into the main site, the Chrome browser had retained certain cookies hence allowing the pdf to be downloaded. Clearing these cookies and refreshing the page resolved the problem. Simple I know but sometimes you get so involved, you can’t “see the wood for the trees”.
Keep in mind that I had installed the free plugin and my problem was solved in under 24 hours… how’s that for service!
Rating: 4 stars
I’m a happy customer of this plugin, I’ve been a free user then a paid user.
Assistance: 5/5 (very kind, super quick)
Ui/Ux: 3/5 (something to improve on this side)
Restriction feature: 5/5
]]>Rating: 1 star
Doesn’t provide protection for wordpress.com hosted sites. Refuses to refund. Has no complaints policy or process. Ignores your requests and continues to supply new versions of “plugins” that meet your needs but they are flagged as security risks by wordpress and are automatically removed by the system.
Doesn’t do what its required to do, refuse to refund. Scam!!!!!
Don’t waste your money!
]]>Rating: 4 stars
The free version of the plugin did not work on our GoDaddy.com server although it is an Apache server. However, it works perfectly on BlueHost. For that reason I am not giving it 5 stars. The customer support was very good, and worked with me to see why the plugin would not work on the GoDaddy.com server. I appreciate all the time they spent helping us.
]]>Rating: 5 stars
Dhruv was extremely helpful even though I was using the free version of their plugin. His expert advice helped me solve my file access problem.
]]>Rating: 5 stars
Their support is fantastic. Always there when you need them and they find a solution for you.
]]>Rating: 5 stars
This plugin works exactly like it should! I had an issue with a third party embed plugin that needed access to my PDF’s and the support went out of their way to help me out. Great stuff!
PS. the piece of code I needed to add in the HTAcces was:
RewriteCond %{REQUEST_URI} ./wp-content/plugins/[name-of-plugin-that-needs-access]
Big thanks to support team!
]]>Rating: 5 stars
The plugin works great and I got a fast and accurate response to configure the plugin using NGINX.
Thank you very much
]]>Rating: 5 stars
Awesome plugin, it works flawlessly. And thumbs up for the support.
]]>Rating: 5 stars
Exactly what i wanted!
]]>Rating: 5 stars
We have an issue before as the PDF file we wanted to restrict without logging in is still shareable. The PDF file should not be accessed directly anymore without logging in but the Support was very responsive and fixed the issue.
]]>Rating: 5 stars
When I install this plugin on the website, it’s not working. The protected files still can be opened directly with URL. The website is on a Windows Server, using IIS. I guess it maybe the issue but I can’t finger out how to fix it. Tried contact them for help without hope, because it’s a free plugin. But I got response in an hour, and a tech guy took 1 day to fix all issues. Thank you a million, you are the best.
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