Rating: 1 star
The plugin did not work on mobile version of my site for probably 6 years and I did not know it. I was told that it was incompatible with wp rocket when I contacted support. So, I get perfmatters. It works for a week and then breaks again. Meanwhile, I am having to test it all the time to make sure it is working. It is a hassle. And the support takes at least 24 hours to get back to you with a copied and pasted response that doesn’t work.
AFTER LEAVING THIS REVIEW, WISDM REMOVED ME AS A USER FROM MY SITE. THEY WERE THE ONLY ONES WITH ADMIN RIGHTS AND MY HOST TOLD ME THEY DID IT.
Rating: 5 stars
WisdomLabs has Excellent customer service. We reached out because we needed some help with one of the plug-ins. We got an email very quickly. WisdomLabs went well above and beyond by helping us with some code snippets that helped us get our site operating as we wanted and resolved our issue very quickly.
BIG THANK YOU TO YOU GUYS AGIN!!
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very great plugin and customer support,always reply me soon
]]>Rating: 5 stars
With Product Enquiry Pro I FINALLY found a plugin with all the features and flexibility I needed, like individually being able to toggle enquiry-buttons, prices and add-to-cart-buttons globally or on a per product basis! The enquiry form works flawlessly. It has a comprehensive enquiry management system for processing your enquiries and a enquiry-cart feature, which you can deactivate. Therefore you can adjust the plugins feature-load to your projects needs.
It’s much appreciated, that WisdmLabs offers optional lifetime licencing for Product Enquiry Pro and the support is great too — I had to open two tickets and both were quickly resolved by the fast responding support team
—thx @arjun ;).
Rating: 5 stars
Wonderful plugin! Great! Its working perfectly.
]]>Rating: 5 stars
Encountered with a problem, and was resolved very quickly
]]>Rating: 5 stars
We have used this plugin for a few of our clients and have found the WISDM Product Enquiry plugin very useful – especially for products with high sale prices that their customers do not want to purchase without viewing or enquiring. It allows customers to easily ask questions about products without having to search for contact details on the site.
On the rare occasion that we had an issue with the plugin not working, it was resolved quickly with very quick responses from the support team
Rating: 5 stars
easy peasy
]]>Rating: 3 stars
This is a good plugin, but they may break backwards compatibility with updates. The call to action button disappeared off the product pages. The solution was to resave the options, setting a default value.
]]>Rating: 3 stars
Great Plugin for WooCommerce, it’s easy to use.
I have one doubt – Is there any way to connect Zoho CRM. Like if user make an enquiry then data insertion also perform for zoho
]]>Rating: 5 stars
I have been using this for some time and find it to be a most functional, easy to use and most important plugin. It has all the functionality that is needed to enable customers to make quick enquiries on products. The team provide outstanding, dedicated support, with Arjun and Shailesh spending a great deal of time in helping solve a particular issue (I’m using the FREE version). Overall a product that I would highly recommend to anyone looking for a simple,yet functional free plugin.
]]>Rating: 5 stars
The WISDM Product Enquiry Pro was the solution we needed for our site which often needs to negotiate before a final sale for larger and custom orders.
Once installed and integrated we have a few custom needs that Arjun was great about communicating and managing code fixes developed by Shailesh. We got to know the team through email and they were fast and effective.
You can see an example of the Request for Quote in action [link removed — please do not add links to reviews]
Solid support, thanks again Arjun!!!
]]>Rating: 5 stars
We’ve been using this plugin for some time now and never had any issues until recently. The sent messages returned an error notification after sent was hit on our product page but the message request was still coming through to our admin emails. Nonetheless, Arjun was quick and effective in his communication and their development team quickly resolved the problem. High recommend this plugin and service to anyone looking for a product enquiry solution.
]]>Rating: 5 stars
WISDM Product Enquiry Pro is a great plugin for WooCommerce. The tool is very intuitive but with very extensive functionality. I had some questions and the developer team helped me without delay and with great commitment to solve my problems. I highly recommend that plugin, I was trying different solutions but this one was the easiest to use and with very extensive functionality.
]]>Rating: 5 stars
This plugin is really a very good, all my requirements covered with this plugin, I have the licence key problem with my development site and production site, but Product Enquiry pro team (Arjun and Sailesh) help me on urgent basis, they were available when I need them.
]]>Rating: 5 stars
Excellent support as always! Super fast replies and always willing to go the extra mile to get the issues fixed.
]]>Rating: 5 stars
I am using the Pro version of the plugin and had a minor issue with the plugin which the team at WisdmLabs (Arjun and Shailesh) resolved very quickly. It is rare to see such prompt and helpful support from software developers.
The product its self does exactly what we need it to do and is easy for my client to understand and operate on a site offering both products for sale, and products only available by enquiry.
]]>Rating: 5 stars
A big thanks to Arjun and Shailesh of WisdmLabs for the product and very importantly for the support.
We recommend the plugin very highly and our client is very pleased with the functionality and the flexibility to customise it to our needs.
We had a query on using it on mobile and the issue was resolved quickly and to our satisfaction.
The 5 stars is well deserved!
]]>Rating: 5 stars
everything is awesome with this plugin and they have such a great support team.
]]>Rating: 5 stars
What few features WISDM Product Enquiry Pro doesn’t have built-in, the developer Shailesh has very happily added. It’s features gave our sales teams a real power-tool, since many of our products can’t be priced, they have to be quoted, but we wanted a way to turn that quote into a woo-commerce order. Also, to give our customer their own dashboard to track their quotes.
The plugin was great out of the gate, but we asked for a few things specific to our needs, such as allowing login access for our sales team to the Request Quote data (because the default logins gave too much access to the Woo Commerce store). We also asked them to help us display variant skus (options such as connectors) in the Quote Basket. I love how the entire process revolves around a “cart” concept and the customer has an account area to review and accept our quotes. It’s an excellent and well-thought-out plugin. Support is excellent. I’ve been dealing with Arjun Pillai who is super responsive (usually 24 hours max for a solution, which I think is amazing) HIGHLY recommend this plugin.
Rating: 5 stars
Thanks to arjun and Shailesh for helping me out with my problem with the pro version, plugin works just the way we like it.
]]>Rating: 5 stars
I had an issue with this plugin with my site, well let me say I have a custom site so there was extra bells and whistles that needed to be looked at to get it to work with my site the way that I wanted. Long story short, they had no problem helping my situation and actually provided me with a custom solution that I thought was going above and beyond. I definitely was satisfied with the level of supreme customer service that I received from these guys!!!!
]]>Rating: 4 stars
Version 3 was causing a Rest API error, but support fixed it within 24 hours and sent me a replacement file.
I would have given the plugin 5 stars, but they lose 1 star for the advertising being too “in your face”, at the top of the dashboard screen.
]]>Rating: 5 stars
I have been using the Pro version for over two years now. It was easy to set up and use. At once, I had an issue with the plugin. The support team handled and resolved the quickly!
]]>Rating: 1 star
Unfortunately I have to say I bought the Pro version of this plugin 2 times. The first time it worked well but the license expired; after the renewal about 1 year later, the problems started. The standard enquiry form does not even send. I contacted “customer support” 8 times between 26-04 and 07-05… NO HELP. Only a couple of random replies from different people but no real support at all. Online customer support chat goes offline the minute you begin talking about a problem.
Now, I have kindly asked for a refund for over 1 week ago and again NO REPLY whatsoever… I am starting to think my money has gone lost in Mumbay… ??
Lesson learned.
Rating: 5 stars
Out of MANY plugins I tried – THIS plugin came through. Also, very easy to configure — thanks!!
]]>Rating: 1 star
No enquiry details in dashboard in the free version only by email.
]]>Rating: 1 star
We purchased the Pro Version of this plugin a couple months ago and after trying to customise it for our website we contacted WisdmLabs to answer some of our questions and share developer’s documentation with us. In their response, they told us that “Please note that we don’t have a Developer Documentation as of now” and “If you’re looking for a guidance on styling a particular element, we can help you out with classes that you can use for styling”, of course for additional payment. We expected that the Pro Version should be fully documented with examples of customisation and that support is already included in the fee we paid. We complained about it to WisdmLabs 6 weeks ago, but unfortunately they haven’t replied to us yet. We will now formally begin the process of removing WisdmLabs plugins from the WordPress community and use other legal steps to obtain full refund from this company.
]]>Rating: 5 stars
I made a site for a Craftsman that rarely is asked to make the same thing twice. He needed to add a way for customers to request variations. This plug-in fit the bill nicely. Support is pretty quick and extremely helpful! Highly recommend!
]]>Rating: 1 star
It’s not possible to get a nice customization without the PRO versión. It put visual links to developers, no chance to change it.
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