I am using Divi theme & has custom Divi header using Divi builder but the faq page is not using this Divi header.
]]>I changed the permalink but the old point still show up in google..
]]>i am using this plugin, its working good. but i want to add pagination in pages.
i am using, [qa] this short code. its showing all list in page. so i want add pagination.
any short codes for pagination. please help me.
]]>I am getting 404 errors from the category links on pages created using this plugin. See as an example
https://accedeglobal.com/get-help/synchronisation/
The site uses page/post name (sometimes modified) as its permalink setting.
Can you please explain how to adjust settings so that the links work properly.
Thanks
]]>Hi, I’m using the .po file included in the plugin and translated as an es_ES, uploaded via FTP in /wp-content/languages folder and /wp-content/languages/plugins folder, but isn’t working.
I also changed the capital letters Q-and-A-es_ES.po and Q-and-A-es_ES.mo to q-and-a-es_ES.po and q-and-a-es_ES.mo but nothing happened.
What can I do?
]]>Hello Dalton,
I am looking for a FAQ plugin.
Do you plan to update your plugin in the future?
thanks
Jochen
I’m using the [qa] shortcode on a page to display the FAQs.
When I try to display the FAQs without specifying any categories I get the notices below:
Notice: Undefined variable: category in /var/www/vhosts/**********/wp-content/plugins/q-and-a/inc/shortcodes.php on line 339
Notice: Trying to get property of non-object in /var/www/vhosts/**********/wp-content/plugins/q-and-a/inc/shortcodes.php on line 339
Even though the notices are shown, all the FAQs are displayed.
As soon as I specify a category for one of the FAQs, the notices disappear and only that FAQ is displayed, the rest disappear until I apply a category to them as well.
]]>This is certainly one of the best faq-plugins you can find. Realy easy.
Only one thing : At the end of every faq you can find the “Posted in” text as a link.
Unfortunately this link is leading to nowhere…404…
What could be done to fix that?
thanks
rangi
If I placed the [qa] shortcode on a page, and excerpts is not ticked in the settings, I get
Notice: Undefined index: excerpts in /PATH/TO/SITE/wp-content/plugins/q-and-a/inc/shortcodes.php on line 24
For now I’ve added a @ to suppress it but that will only work until the plugin is updated again.
]]>The paragraphs you enter when editing an answer in the Q&A Plugin simply disappear when you publish.
Looking for older posts in the support forum i found this one: https://www.ads-software.com/support/topic/plugin-q-and-a-faq-plugin-problem-multiple-paragraphs-in-answer-are-all-clumped-together
That seemed to indicate the people running the Q&A plugin was aware of it. Having said that, this post is too old (the solution provided does not work anymore because the code in q-and-a.php is different) and the problem appears to be back.
Any solutions to this?
Thanks!
]]>Just great overall. My only problem is that when both show/hide and accordion settings are on, the previously-open answer does not activate the slideUp animation. Instead, it just hides immediately as the new answer opens gracefully. It gets awkward with a specific div height and overflow set to scroll/auto, so I must have the FAQs not accordion-style for now.
]]>I’m developing a site for a client and installed this plug-in. The FAQ display doesn’t include the author so I didn’t notice at first, but when you do a search the author name is displayed. I could change it so it’s not but then it wouldn’t be displayed on blog posts either. I went into the Dashboard expecting to be able to change the author from me to the site owner but that option isn’t there. And yes I checked the screen options too. If you look at this listing you see that it lists me as the author. https://perfect-image.flywheelsites.com/faqs/search/acid
I need to change that if possible. Is it? How? Thanks.
]]>I have a website where everything works as expected but not the Faq Pages – there is always the blogtitle on the end of the page title (<title>pagetitleblogtitle</title>) and not the title i’ve made with WordPress SEO to rewrite the pagetitle.
Do you have other who have those problems? Is this depending on the Custom Post Type?
Thanks
Patrick
Im using this plugin for a website that Im rebuilding. I just realised after testing it that the search function always fails the first time. And I couldn’t find anything from looking around the codes ( might have overlooked ).
Has anybody experienced the same thing?
Regards,
R.
]]>This is more a feature request, but it would be nice to be able to have the Accordion behavior on the desktop site, but disable this for the mobile site.
I’m finding it on the mobile site to jump all over the place, and having to do a lot of unnecessary scrolling.
Awesome plugin!
]]>I was looking through the support area for this plugin and I am concerned because there are a lot of requests that have not been answered.
I will give it a shot though.
I am using: Q and A FAQ and Knowledge Base for WordPress version 1.0.6.2
The permalinks to the FAQ categories do not work.
On individual FAQ pages, where it says: Posted in Category Name, Category Name
The link gives a 404 error.
I have reset my permalinks thinking that might resolve the issue. It does not.
I also have breadcrumb links that link to the FAQs on each of those individual FAQ pages, they do not work either.
So, https://myurl/faqs/category/wireless/
will generate a 404 error.
or
https://myurl/faqs/
generates a 404 error.
Any help would be appreciated. These links should be working. The FAQ category names are correct. The url seems to be correct.
]]>Hi,
I use Q&A for my website and it work quite well. But as the answers are sometimes pretty long, I wanted to have just an exerpt showing in an accordion so that the use can decide if he goes to open the question.
including a “read more” tag in the text editor does not function.
any idea why ?
How can I remove the ‘Qa_faqs’ link from the ‘New,’ custom post from the top admin bar?
]]>Hi there
I’d like to have one page with Frequently asked questions, and another with testimonials.
I’ve categorised frequently asked questions with [qa cat=questions] and I’ve categorised testimonials with [qa cat=testimonials].
On the testimonials page it’s working fine, with only one category showing (It says ‘great service’).
However on the Frequently asks Questions page, the testimonials category is showing too.
Am I doing something wrong, or do I need to purchase premium to do this?
I’m happy to purchase premium if this will solve it!
https://designf.co.uk/accessa_test/frequently-asked-questions/
]]>Hi,
my Hyperlinks in a Faq are not working, on a click at a link inside a faq text nothing happens. What can I do?
Kind regards
Horst
1- It is possible to add user permissions for the each question?
If need other plugin what the best to do that?
2- Is possible to add images on responses?
3- Any demo to see how this works?
]]>Hi, all my Continue Reading links point to ~/faq rather than the actual faq article.
You can see the problem here: https://g4guitartraralgon.com/faq/
Has anyone seen this problem?
Cheers
Ruby
I have “show permalinks” unchecked.
I have “accordion behaviour” checked.
I have “enable behaviour” checked.
Animation style is reveal.
The standard faqs page shows them but no accordion affect, only links to each item.
Is this yet compatible with WP4?
]]>Hi there
I have created a single-qa_faqs.php file for the purpose of setting up my own page design for a single faq page but that doesn’t work…
How should I override the default single faq page ?
Cheers,
Adam
Can I link to an faq so it opens in situ (on the faq page) rather than on a separate page?
]]>I could be doing something wrong, however when I try to embed a Youtube video into an FAQ item (video demonstration to support the text provided), if I select “Preview Changes” the video is displayed all ok, however when I update the page to save the changes and then refresh the live page, the video is nowhere to be seen.
Any ideas?
I was just installing this plugin and it looks perfectly good for me, Im going to see if the Plus version satisfy me too but first I found an important and strange problem which shows a wrong number of articles.
For example, I just added 3 faq entries (3 in total), and it shows me 113 results for the word “a”, or 10 results for the word “usb”, as you can see in https://www.enlightenment.org/ss/e-53f27dd72a03e1.51774857.jpg
Thank you,
Samuel
Hello, I would like to translate the plugin into my native language without relying on a secondary translation plugin. I have created the respective .po and .mo files. Where should they go in order to be seen?
]]>Hello,
I’m new in wordpress and try to develop my first site.
Using Q and A fact I managed to display my FAQ with accordion but the spacing between the question is large and so don’t allow me to have a nice display. Any hint ?
I’m using the theme Holi.
Thanks in advance for your help
I love your plugin and use it on different sites. I’ve had an ongoing issue and I’ve finally tracked it down to your plugin.
If I use a custom excerpt then your plugin adds a linked “Continue Reading ” <span class=”meta-nav”>→</span> Above my <div class=”read-more”>Read more ?</div>
See it here
Your Continue Reading isn’t wrapped in a class so I can’t style it or I would just remove my read-more.
Thanks for your help
]]>