Rating: 5 stars
Extremely pleased with the features of this live chat plugin. It’s simple, the interface is smooth, and the overall performance is good. We were quite satisfied with the results in the trial period itself. So, it was an easy decision to move to the paid or enterprise version.
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A really helpful chatbot plugin. Tons of useful features for customer service. In particular, we liked the bot feature that allows our team to personalize every interaction with real-time insights about customers. So, we can respond based on the location, chat history, IP address, Referral source, etc. We now regularly achieve an improved user experience.
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Loving this plugin way more than we’d imagined. It has a lot going on in its favor. While it’s super easy to integrate into a WordPress website, you can also witness improved communication with the clients even when you’re on the move.
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We were searching for a quality chatbot platform that could improve our performance and client responses. Thanks to REVE Chat, now we can breathe easily. This plugin has helped us achieve a spike in the number of people connecting with our team via chat. The best part, we’re now able to address clients’ issues quicker than ever before.
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It comes with great customer service and hassle-free installations.
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I’m using live chat for a couple of months. Easy to install, configure, and customize. Excellent customer service (via live chat on their own site!) and simple to use. Thanks for a great service and plugin!
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Awesome
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I really liked the product and the customer support. They have been really helpful in solving the issues.
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I’ve just installed the chat plugin which works as it says. I just need to tell it needs some improvements in design: change the color (and maybe type) of the chatbox text, info texts, the chatfold down icon is on bad place (the very right side of the window and it’s sometimes hidden by browser window scroll bar). There are some compatibility problems too in some browsers: Safari 6.2.7 not working, Chrome Win 44.0.2403 sometimes works. Chrome Mac 44.0.2403 works.At WordPress there aren’t any informations about installing it or a link to dashboard, so the WP side is weak.
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